Novotel Ambassador Seoul Dongdaemun Hotels & Residences 5 estrelas

Classificação clientes Avis (Classificação ALL) 4.5/5 1.430 comentários

Extras do hotel

  • Localização central em Seul, a apenas alguns minutos a pé da estação de metrô

  • 331 quartos e 192 residências com quartos conjugados disponíveis

  • 1 restaurante e 3 bares incluindo um incrível bar no rooftop

  • Piscina de borda infinita externa, piscina coberta, fitness e sauna durante sua hospedagem

  • A área infantil está aberta entre 8h e 20h (fechada na primeira segunda-feira de cada mês)

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Hotel ALLSAFE. Aprovado

Localização do hotel

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

238 Euljiro, Jung Gu
04561 SEUL
Coréia do Sul

GPS:37.566388, 127.004313

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Traslado
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

Nossas acomodações

Aprecie o trabalho e o sossego. O quarto Superior combina decoração moderna, conforto ergonômico e recursos de ponta: 1 Cama Queen Size, banheiro c/ ducha, área de trabalho, TV LED 55", WIFI, minibar, secador de cabelo, ferro e cofre. 2 adultos/1 criança. Quer reservar uma hospedagem estendida em Seul? Reserve nosso quarto estúdio ou residência co lavadora, secadora e instalações de cozinha. Planejando uma escapada romântica? Fique na suíte Premier, que criará uma experiência inesquecível.

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Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.5/5  1.430 comentários

Classificação no TripAdvisor  4.5/5  516 comentários

A must stay!

Classificação TripAdvisor 5.0/5

Michelle T Avaliação certificada TripAdvisor

We spent 2 weeks over the Christmas holiday visiting from the US. First off, I must mention the staff- extremely attentive, helpful, and friendly which it's noticed immediately. The hotel itself is beautiful and attention to detail is evident. Our room was comfortable and ever so clean. This is a gem of a hotel and nothing could have been improved upon, truly! Oh, and the food- delicious! The location is ideal with a bus stop and the subway close by. The shopping market is an easy walk as is the The DDP. I highly recommend!

Good location but stay at hotel was not too great

Classificação TripAdvisor 3.0/5

tjlovetotravel Avaliação certificada TripAdvisor

I booked for 7 nights stay and when I was assigned a room on the 2nd floor which can be access by anyone as 2nd floor is not locked with card access and for a single female guest - felt not secured. I reduced my stay to 4 nights. Check in staff attitude can be improved but the staff on the 1st floor are service oriented. A parcel was send wrongly to my room and despite the Do not disturb signage, a lady staff still knock on my door. The room size of the residence was small compare to my 1st stay when it was newly opened. Location was good. Subway access was easy.

Dear valued guest, Warm greetings from Novotel Ambassador Seoul Dongdaemun Hotels & Residences! On behalf of the management and staff of Novotel Ambassador Seoul Dongdaemun Hotels & Residences, we very appreciate your comments regarding your experience at our hotel. First of all, we apologize for this unexpected situation that you experienced during your stay. We sufficiently understand your disappointment and are sorry for our staff service and room assign. We will focus on training all staff to know how to welcome our guest and do our best to understand exactly what customers want and to respond accurately. Especially the feedback about the elevator system and the room maintenance, we will check it precisely and improve it. All of our team will try to improve the reasons you left behind so that we can become a hotel you want to visit again. Thank you for your understanding. Once again, we appreciate to sharing your concerns and we hope you give us another opportunity to make you satisfied with our better service in the future. Best regards, Kevin Lee General Manager Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Minor thing would last forever

Classificação TripAdvisor 5.0/5

rusmayadiw Negócios - Avaliação certificada TripAdvisor

Good Job, Novotel. Thankyou miss Celline for your service and kindness thru the checked in and checked out process. The food is Okay, need some improvement for someone like me who don’t eat pork could easily recognize which one has or not

Dear valued guest, Warmest greeting from Novotel Ambassador Seoul Dongdaemun Hotels & Residences. On behalf of the management and staff in Novotel Ambassador Seoul Dongdaemun Hotels & Residences, we appreciate your positive comments regarding your experience. We are happy to know how much you were satisfied with our staff's service. We will constantly do our best guest to have a memorable experience. We are sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Once again, thank you for sharing your review and we look forward to welcoming you back in the future. Thank you. Best regards, Kevin Lee General Manager Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Slight Disappointment

Classificação TripAdvisor 3.0/5

addietrucon Solo travel - Avaliação certificada TripAdvisor

Came to stay because the Accor that i always was at had closed. Pretty expensive place. After looking at options, i chose the Residence since it had the facilities i need and the hotel is equipped with pool and gym. What i like.. Well facilitated Residence room. Hot shower was great. Housekeeping ensured complimentary bottles of water are stocked up. Room heater was good. What i was disappointed in.. Staff was a bit unfriendly at check-in. TV channels was good but nothing much for international travellers. So will be sad if stuck due to extreme weather or just resting. The elevator system was slow! And does not make sense at times. What i was more disappointed in. There is a Mask On rule. There are guests who blatantly ignored the rule and nothing was done. Why have such rules if nobody was going to enforce it? I told a few guests off for not wearing masks. They did not dare step into the lift when they saw me inside. Housekeeping did a great job BUT, the room window was opened! At below 0°C, the room became cold when i returned. Worse was, my 2 suitcases were by the window because of space. All my things in tje suitcases became cold!! I understand that rooms need to be ventilated, but close it back. That just ruined the experience. Ah.. housekeeping also threw the hotel toothbrush i was using as they replaced with a new one. Why throw when it is still being used by the guest? My shaver went missing too. Luckily i looked around. It must have fell behind the sink during cleaning.. Could have been so much better experience. I believe mine is the one-off case that happens at times

Dear valued guest, Warm greetings from Novotel Ambassador Seoul Dongdaemun Hotels & Residences! On behalf of the management and staff of Novotel Ambassador Seoul Dongdaemun Hotels & Residences, we very appreciate your comments regarding your experience at our hotel. First of all, we deeply apologize for this unexpected situation that you experienced during your stay. We sufficiently understand your disappointment and are sorry for our service and room maintenance. We will focus on training all staff to know how to welcome our guest and do our best to understand exactly what customers want and to respond accurately. Especially the feedback about the elevator system and the room maintenance, we will check it precisely and improve it. All of our team will try to improve the reasons you left behind so that we can become a hotel you want to visit again. Thank you for your understanding. Once again, we appreciate to sharing your concerns and we hope you give us another opportunity to make you satisfied with our better service in the future. Best regards, Kevin Lee General Manager Novotel Ambassador Seoul Dongdaemun Hotels & Residences

I would like to return to Novotel Ambassador Seoul Hotel!!

Classificação TripAdvisor 5.0/5

Jia Xuan T Família - Avaliação certificada TripAdvisor

In the room, there were many amenities. As my family went with a tour group, the check in process was very smooth. As for those who go by themselves, I am not too sure. There was a convenience store within the building, accessible by foot. The breakfast buffet had an incredible variety of food, ranging from an english breakfast to korean banchan and Chinese dimsum. Overall, it was a pleasant stay in Novotel Ambassador Seoul.

Dear valued guest, Warmest greeting from Novotel Ambassador Seoul Dongdaemun Hotels & Residences. On behalf of the management and staff in Novotel Ambassador Seoul Dongdaemun Hotels & Residences, we appreciate your positive comments regarding your experience. We are happy to know how much you were satisfied with our service. We will constantly do our best guest to have a memorable experience. We are sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Once again, thank you for sharing your review and we look forward to welcoming you back in the future. Thank you. Best regards, Kevin Lee General Manager Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 428 comentários 9.2/10 Localização
  • 722 comentários 8.4/10 Quarto
  • 641 comentários 8.5/10 Serviço
  • 7 comentários 5.3/10 Wifi
  • 312 comentários 9.4/10 Limpeza
  • 201 comentários 7.8/10 Piscina
  • 190 comentários 9.1/10 Café da manhã
  • 140 comentários 8.9/10 Atmosfera

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