Novotel Ambassador Seoul Dongdaemun Hotels & Residences bintang 5

Catatan tamu Avis (Peringkat ALL) 4.5/5 1.185 ulasan

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238 Euljiro, Jung Gu, 04561 SEOUL, Korea Selatan

Deskripsi

Keistimewaan hotel

  • Lokasi Strategis - Berada di pusat Seoul, hanya beberapa menit ke stasiun kereta bawah tanah.

  • Akomodasi Luas - 331 kamar tamu dan 192 hunian, tersedia pilihan kamar terhubung.

  • Restoran & Bar - Satu restoran dan tiga bar, termasuk bar rooftop yang memukau.

  • Fasilitas Kebugaran - Kolam luar & dalam-ruang, kebugaran, dan sauna untuk relaksasi.

  • Ramah Keluarga - Kids Zone buka setiap hari 08.00-20.00 (tutup Selasa pertama setiap bulan).

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Lokasi hotel

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

238 Euljiro, Jung Gu
04561 SEOUL
Korea Selatan

GPS:37.566388, 127.004313

Telepon
Fax +82 2-3425-8001

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

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Peringkat ALL  4.5/5  1.185 ulasan

Peringkat TripAdvisor  4.5/5  673 ulasan

Sertifikat keunggulan 2025

Very modern and clean, walkable and good location

Catatan Tripadvisor 5.0/5

travelbeachrepeat Couples - Ulasan TripAdvisor tersertifikasi

Great location, can walk to Myeongdong Street. Not far from other tourist attractions. Very modern and clean. Full bidet. Small bathroom and room but we were able to fit 2 large suitcases, nothing more. Comfy king bed. Loved the kitchenette had a dispenser of filtered water.

Dear valued guest, Warmest greeting from Novotel Ambassador Seoul Dongdaemun Hotels & Residences. On behalf of the management and staff in Novotel Ambassador Seoul Dongdaemun Hotels & Residences, we appreciate your positive comments regarding your experience. We are happy to know how much you were satisfied with our service and location. We will constantly do our best guest to have a memorable experience. We are sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Once again, thank you for sharing your review and we look forward to welcoming you back in the future. Thank you. Best regards, Kevin Choi General Manager Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Such a confortable stay...

Catatan Tripadvisor 5.0/5

lamiasaffo Ulasan TripAdvisor tersertifikasi

Confortable and clean. A real luxury experience. Excellent breakfast. Indoor swimming pool during cool season. Good place to discover Seul.

Dear Valued Guest, Warm greetings from Novotel Ambassador Seoul Dongdaemun Hotels & Residences. On behalf of our management and dedicated staff, I would like to extend my sincere gratitude for your kind words and positive feedback regarding your recent stay with us. It brings us immense joy to learn that you were pleased with comfortable and clean, breakfast Service. Your appreciation serves as a great source of motivation for us to continuously enhance our standards and create even more memorable experiences for our esteemed guests. We truly look forward to the privilege of welcoming you back in the near future and providing you with another exceptional stay. Thank you once again for your support and trust in us. Best regards, Kevin Choi General Manager Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Leave your Kid`s at home and bette be heat resistant

Catatan Tripadvisor 2.0/5

eiche25 Ulasan TripAdvisor tersertifikasi

We booked five nights as a family. One of the reasons we chose this hotel was its location and the rooftop pool, which our six year old doughter was looking forward to visit. But on arrival we`ve been informed that children are not allowed in the rooftop pool, even when accompanied by adults. This Info was displayed nowhere on the website. Equally strange is the fact that there is a reservation system for the pool. You can't just walk by and cool off if you feel like it. You have to make a reservation in advance, which only entitles you to a maximum stay of 45 minutes. It is also not possible to visit the pool twice a day, e.g., for a quick swim in the morning and to freshen up in the evening, as only one reservation per day can be made. But back to our arrival: The reservation was made for three guests, but when we opened the door, the room only had amenities such as towels, hangers, toothbrush cups, duvets, and pillows for two people. Furthermore, the room temperature was 28 degrees Celsius upon arrival. During our stay, the temperature repeatedly rose to this level despite being set to the coldest setting, and no remedy could be found - and there was no apology by the staff either. The hotel is also equipped with a range of technical gimmicks. For example, a booking system for ordering room amenities (such as the missing hangers). However, only a maximum of two hangers can be ordered at a time. Women should therefore travel with a maximum of two dresses, and men with a maximum of two suits. Equally interesting: there is an indoor pool that children are also allowed to use. However, swimming caps must be worn here. This is not the case in the rooftop pool. But why? Since we were not allowed to visit the rooftop pool with our daughter, we each had to buy a swimming cap from the hotel. The bottom line is that the hotel leaves a strange overall impression that has nothing to do with a five-star hotel where the guest should be treated well. Finally, a tip: if you book a regular standard taxi to the airport through the hotel, you pay a fixed rate of 80,000 won. However, if you take a taxi from the street or via App, it only costs 60,000 won. It is not worthy of a hotel of this category to try to earn money from the taxis as well.

Dear Valued Guest, Thank you very much for taking the time to share your feedback following your recent stay at Novotel Ambassador Seoul Dongdaemun Hotels & Residences. We have carefully reviewed your comments regarding the rooftop pool policy, room preparation, in-room temperature control, and amenity request system. Your feedback is truly valuable, and we have taken specific actions to address these concerns. We apologize for the lack of clarity regarding our rooftop pool policy. The rooftop pool is designated for adult use only due to safety and operational considerations. We acknowledge the importance of clear communication and have since updated our website to ensure this information is clearly stated for future guests. In addition, we have adjusted our system settings to allow greater flexibility in amenity requests, and have also addressed the issues related to in-room amenities and temperature by reinforcing procedures with our relevant teams to enhance consistency and service quality. We sincerely apologize that your experience with us did not reflect the high standards we strive to maintain. Your feedback is crucial for us to improve and deliver better service in the future. We do hope to have another opportunity to restore your confidence and provide your family with the quality stay you originally anticipated. Best regards, Kevin Choi General Manager Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Great hotel in a good location

Catatan Tripadvisor 5.0/5

Inspire49167559644 Ulasan TripAdvisor tersertifikasi

Very good location, walking distance to bus and MRT station. Diverse and good breakfast options. Nice and big indoor pool.

Dear Valued Guest, Warm greetings from Novotel Ambassador Seoul Dongdaemun Hotels & Residences. On behalf of our management and dedicated staff, I would like to extend my sincere gratitude for your kind words and positive feedback regarding your recent stay with us. It brings us immense joy to learn that you were pleased with Location and Breakfast Service. Your appreciation serves as a great source of motivation for us to continuously enhance our standards and create even more memorable experiences for our esteemed guests. We truly look forward to the privilege of welcoming you back in the near future and providing you with another exceptional stay. Thank you once again for your support and trust in us. Best regards, Kevin Choi General Manager Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Great stay! Spacious clean modern rooms and great concierge service.

Catatan Tripadvisor 5.0/5

maymalaysia Keluarga - Ulasan TripAdvisor tersertifikasi

Great concierge service from Kevin! Kevin was incredibly helpful and very friendly in assisting us in booking several restaurant and salon reservations. Eddie also helped! Our Residence Deluxe Room (1 king size bed) was very spacious with a generously large bathroom. The room is very clean and modern. Kitchenette was well equipped with a washing machine/ dryer, microwave and fridge, espresso machine and induction cooker. Everything was new, well maintained and worked well with easy to understand instruction manuals. Service was great throughout, with housekeeping requests coming very promptly and in a friendly manner.

Dear valued guest, Warm greetings from Novotel Ambassador Seoul Dongdaemun Hotels & Residences. Thank you very much for taking the time to share your wonderful feedback. We are delighted to hear that you enjoyed your stay and found your Residence Deluxe Room spacious, clean, and modern, with all amenities well maintained and fully functional. We are especially pleased that Kevin and Eddie were able to provide exceptional service and assist you with your restaurant and salon reservations. Your kind words will be shared with them and the entire team as they are a great source of motivation. It is also wonderful to hear that our housekeeping team was prompt and attentive to your requests, ensuring a comfortable and pleasant stay. Once again, thank you for sharing your review and we look forward to welcoming you back in the future. Thank you. Best regards, Kevin Choi General Manager Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.502 ulasan 9.6/10 Lokasi
  • 1.666 ulasan 7.9/10 Kamar
  • 1.486 ulasan 8.4/10 Pelayanan
  • 14 ulasan 8.1/10 Internet
  • 653 ulasan 7.9/10 Kebersihan
  • 378 ulasan 8.7/10 Sarapan
  • 358 ulasan 9/10 Suasana
  • 234 ulasan 8.6/10 Kolam

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