ibis Ambassador Seoul Insadong bintang 3

Catatan tamu Avis (Peringkat ALL) 4.4/5 928 ulasan

Jaminan Harga
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31 Samil daero 30 gil, Jongno gu, Jongno gu, 03132 SEOUL, Korea Selatan

Deskripsi

Keistimewaan hotel

  • Parkir berbayar (Sistem parkir Menara, 22, 000 won/hari)

  • Paid parking (Tower parking system, 22,000 won/day)

  • Any additional charges incurred from 3 years of age can be paid separately on site.

  • We are committed to sustainability. Together, we are opening up a better world.

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Lokasi hotel

ibis Ambassador Seoul Insadong

31 Samil daero 30 gil, Jongno gu, Jongno gu
03132 SEOUL
Korea Selatan

GPS:37.574364, 126.989443

Telepon
Fax +82 2-6730-1100

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Ruang rapat

TASTE

Pilihan tepat untuk bersemangat. Nikmati sajian prasmanan dan istimewa di TASTE Restaurant yang santai dan sederhana.

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Peringkat ALL  4.4/5  928 ulasan

Peringkat TripAdvisor  4.0/5  1.226 ulasan

The only thing to mention about this hotel is the location, everything else is disappointing

Catatan Tripadvisor 2.0/5

angeladJ7270FU Friends getaway - Ulasan TripAdvisor tersertifikasi

Hotel room is very dated looks like hasn’t had a make over for 20 years, beds were okay but that was about it. Hotel won’t use central air conditioning just to save money, the air smells stale once walking in the room. Breakfast was over charged

Dear Mr. or Ms. angeladJ7270FU Warm greetings from ibis Ambassador Seoul Insadong, the hotel close to Palace and Myeong-dong Thank you for choosing to stay with us and for taking the time to share your feedback. We are truly sorry to hear about the aspects of your stay that did not meet your expectations, particularly the condition of the room and the air conditioning. 1. We recognize the need for improvements and are pleased to inform you that we are planning facility upgrades in 2025 to enhance our guests’ experience. 2. Our hotel operates with a central heating and cooling system, and during seasonal transitions like this, we do not run the air conditioning as outside temperatures are lower, and some guests may feel chilly. Fortunately, our rooms are designed with windows that can be opened to allow fresh air circulation from outside. it seems that we were unable to suggest this option for improved air quality in the room. Your feedback is invaluable to us, and we hope to welcome you back in the future with a refreshed and improved experience. Thank you once again for your comments. Hasmin Hwang General Manager

Needs an overall renovation

Catatan Tripadvisor 1.0/5

Moana H Ulasan TripAdvisor tersertifikasi

Horrible, cramped and noisy. Was on 3rd floor. Lifts were ALWAYS full. Took about 4 lifts each time to squeeze 1 person in, couldn't fit luggage. Need a separate lift for those with luggage only. Water came up from drain in shower. Air-conditioning didn't work properly and had to go outside to cool down. Would never recommend to anyone.

Dear Mr. or Ms. moanah988 Warm greetings from ibis Ambassador Seoul Insadong, the hotel close to Palace and Myeongdong Thank you for taking the time to share your feedback. I’m truly sorry to hear about your experience during your stay with us. During peak seasons, the increased number of guests can cause the elevators to become quite busy, resulting in longer wait times. We understand how frustrating this can be, especially when traveling with luggage. While we currently have all elevators in operation during high-occupancy periods, we are exploring ways to improve the flow, including the possibility of designating a separate lift for luggage to make the experience more comfortable for our guests. Regarding the air conditioning, our hotel operates on a central heating and cooling system, which adjusts according to the external temperature. We understand this may not have provided the optimal comfort for you, and I apologize for any discomfort this may have caused. Please know that as the General Manager, I take full responsibility for the fact that we did not meet your expectations. Your feedback is incredibly valuable to us, and we will use it to enhance our services and guest experience. We hope for the opportunity to better serve you in the future. Kind regards, Hasmin Hwang General Manager

A tad aged hotel in good location to explore historical areas

Catatan Tripadvisor 4.0/5

tannythestar Ulasan TripAdvisor tersertifikasi

Hotel is in good location close to palaces, Buchon Hanok Village, and many eating places. Room is a bit small with a pretty tight bathroom and looks aged. Toiletries provided were only handwash and 2in1 body and hair. Some staffs were a bit unfriendly and had poor English while some were pretty good and efficient. Special shout to Joseph who was very welcoming and helpful.

Dear Mr. or Ms. tannythestar Warm greetings from ibis Ambassador Seoul Insadong, the hotel close to Palace and Myeongdong Thank you for taking the time to share your feedback and for highlighting the positive aspects of our location. I’m glad to hear that you enjoyed the convenience of being close to the palaces, Bukchon Hanok Village, and various dining options. We understand that the room size and bathroom may not have met your expectations, and I apologize for any inconvenience this caused. While changes to the room size are limited, I am pleased to share that we have a refurbishment planned for next year. This will focus on enhancing the overall quality and comfort of our rooms, ensuring a better experience for our guests. Your comments regarding our staff's service are greatly appreciated, and we are committed to elevating the overall standard of service and language skills throughout the team. We are constantly working to ensure that every guest receives a warm and professional experience. Thank you also for recognizing Joseph’s efforts. Your kind words are a great source of motivation for him as a hotelier, and we will be sure to pass along your appreciation. We hope to welcome you back in the future and provide you with an improved experience. Kind regards, Hasmin Hwang General Manager

Excellent location

Catatan Tripadvisor 4.0/5

Choppies64 Ulasan TripAdvisor tersertifikasi

This hotel was in a great location, just across the road from Ikseon-dong hanok village which was full of cafes and restaurants. Insadong is just a short walk away with loads of arts and other shops. It was only a 10 minute walk to Cheonggyecheon stream and an extra 10 minutes walk to Gwangjang market which offered delicious savoury and sweet pancakes amongst other delicacies. There is a traditional jjimjiibang (hot bath) in the basement alongside a fitness centre. This was a real bonus and we were able to use it after check out to freshen up before our late flight. We did struggle a bit with the air conditioning but were able to open the window to cool the room down. It is a noisy street though so we did have to close the window in order to sleep. Breakfast was a standard hotel buffet with some variations each day.

Dear Mr. or Ms. Choppies64 Warm greetings from ibis Ambassador Seoul Insadong, the hotel close to Palaces and Myeondong Thank you so much for sharing your detailed review! I'm delighted to hear that you enjoyed our prime location, just steps away from the vibrant Ikseon-dong hanok village and within walking distance of Insadong and other local attractions. It sounds like you made the most of the nearby cultural experiences and delicious culinary offerings, and I'm glad our hotel's location could contribute to your memorable stay. I'm also pleased that you appreciated our hot bath and fitness center on B1 floor. We are always happy to offer these amenities, especially for guests with late flights who wish to freshen up after check-out. Thank you for your feedback regarding the air conditioning. As our hotel operates with a central heating and cooling system, I understand that transitioning between seasons can sometimes present challenges in maintaining the desired room temperature. We appreciate your understanding, and we are continuously working to improve our guests' comfort during these seasonal shifts. And I agree that street noise can be a concern. Thank you again for your visit, and we hope to welcome you back for another enjoyable stay soon. Best regards, Hasmin Hwang General Manager

Reliable and convenient

Catatan Tripadvisor 5.0/5

Marcia L Solo travel - Ulasan TripAdvisor tersertifikasi

Hotel location very close to transport, interesting restaurants, Culture Street, Kimchi museum- liked the vibe of the area Hotel staff very helpful especially Joseph Rooms were comfortable and quiet I look forward to returning next time I am in Korea

Dear Ms. Marcia Warm greetings from ibis Ambassador Seoul Insadong, the hotel close to Palaces and Myeondong Thank you for sharing your wonderful feedback! We are thrilled to hear that you enjoyed our convenient location, close to transport, Culture Street, the Kimchi Museum, and the vibrant array of restaurants nearby. It’s fantastic to know that you appreciated the atmosphere of the area. I will certainly pass on your kind words to Joseph and the rest of our team. Our staff always strives to provide exceptional service, and it's gratifying to know that we contributed to making your stay comfortable and memorable. We are also delighted to hear that you found our rooms to be comfortable and quiet—a perfect retreat after exploring the lively neighborhood. We look forward to welcoming you back on your next visit to Korea. Please feel free to reach out to us directly and we will be happy to assist. Kind regards, Hasmin Hwang General Manager

Dalam Kemitraan dengan TripAdvisor

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