Novotel Ambassador Seoul Dongdaemun Hotels & Residences 5 stars

Customer review rating (ALL Rating) 4.5/5 1,318 reviews

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238 Euljiro, Jung Gu, 04561 SEOUL, South Korea

Description

Hotel extras

  • Central Seoul location, just a few minutes walk from subway station

  • 331 guest rooms and 192 residences with connecting rooms available

  • 1 restaurant and 3 bars including a stunning rooftop bar

  • Enjoy the outdoor infinity pool, Indoor swimming pool, fitness area & sauna during your stay

  • Kids zone is open between 8am and 8pm (Closed the first Tuesday of every month)

Our accommodation(s)

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Hotel location

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

238 Euljiro, Jung Gu
04561 SEOUL
South Korea

GPS:37.566388, 127.004313

Telephone
Fax +82 2-3425-8001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,318 reviews

TripAdvisor Rating  4.5/5  590 reviews

Certificate of excellence 2024

Kind staff, great amenities

Customer review rating 4.5/5

Kimbra O. Families - Confirmed reviews ALL

The amenities offered are out of this world. And for executive stays, even better. The staff were kind and super helpful at grabbing us taxi's. For housekeeping, were a little surprised that our dishes were never cleaned, and sometimes the toilets had cleaning chemicals on the seats. Otherwise, really loved the stay and hotel staff.

Dear Kimbra O., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Terry Oh Front Desk Manager

Well located

Customer review rating 4.0/5

Dr. K. R. Business - Confirmed reviews ALL

It was rewarding and enjoyable

Dear Kiran R., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Terry Oh Front Desk Manager

Very convenient for Halal food..near a Kebab stall. Plenty of convenience store. Excess to Subway station easily and best part near the Bus Airport Limousine stop.

Customer review rating 4.0/5

Singaporean Friends - Confirmed reviews ALL

The room temperature was not flexible..it was hot sumtimes..cannot be adjusted to temp that we wanted. But toilet bathroom was awesome but the space was good, love the amenities in the room. But the pillow was a bit soft not very comfortable. Overall stay was super good. Staff was helpful able and to answer question.

Dear Jasmine J., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Terry Oh Front Desk Manager

Well located but very tightly packed and inconvenient space

Customer review rating 3.0/5

Naveen G. Couples - Confirmed reviews ALL

I happened to book the Residence (and not the hotel) as it is not clear from the booking page what the difference is except for the name. Since it has all the equipment of a residence, the room has got extremely cluttered to the extent that the wardrobe has had to be placed inside the toilet area. The welcome drink offered just the choice of coffee and tea and the cafe lady was extremely keen that we do a take out and not drink in the cafe even though there was a clear 30 minutes before the closing time of 8pm

Dear Naveen G., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Terry Oh Front Desk Manager

Excellent hotel for couples and families alike

TripAdvisor rating 5.0/5

242randalc Couples - TripAdvisor review

Excellent hotel centrally located, overall our experience was great, we enjoyed the great breakfast buffet with several options of traditional Asian and western styled dishes, the rooms were exceptional and well spaced and we enjoyed the pools as well as whirlpool after a long day of walking around the city.

Dear valued guest, Warmest greeting from Novotel Ambassador Seoul Dongdaemun Hotels & Residences. On behalf of the management and staff in Novotel Ambassador Seoul Dongdaemun Hotels & Residences, we appreciate your positive comments regarding your experience. We are happy to know how much you were satisfied with Hotel service and Location, Breakfast. We will constantly do our best guest to have a memorable experience. We are sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Once again, thank you for sharing your review and we look forward to welcoming you back in the future. Thank you. Best regards, Kevin Choi General Manager Novotel Ambassador Seoul Dongdaemun Hotels & Residences

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Other web-users rate our hotel

  • 1,077 reviews 9.6/10 Location
  • 1,284 reviews 8.1/10 Room
  • 1,094 reviews 8.7/10 Service
  • 11 reviews 9.4/10 WiFi
  • 527 reviews 8.4/10 Cleanliness
  • 329 reviews 8.8/10 Breakfast
  • 289 reviews 9/10 Vibe
  • 272 reviews 8.4/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.