Fairmont The Palm 酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 8,589 评论

安心悦界(ALLSAFE)认可酒店

信息短信

酒店其他优惠

  • 拥有 8 个温水游泳池和一个美丽的私人海滩

  • 12 间餐厅供应来自世界各地风味的美食

  • 费尔蒙法尔肯儿童俱乐部面向所有 18 个月到 16 岁的儿童

  • 几分钟即可抵达 Nakheel 购物中心和观景台

  • 几分钟即可抵达水世界冒险乐园和 Pointe 喷泉

酒店位置

Fairmont The Palm 酒店

Palm Jumeirah
72413 迪拜
阿拉伯联合酋长国

传真: (+971)44573399

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • INTERNET CITY:  Red & Green Internet City

  • 乘飞机

    ABU DHABI INTERNATIONAL AIRPORT 达到 105公里 / 65.24 英里

  • 乘飞机

    AL MAKTOUM INTERNATIONAL AIRPORT 达到 39公里 / 24.23 英里

  • 乘飞机

    DUBAI INTERNATIONAL AIRPORT 达到 35公里 / 21.75 英里

GPS:25.1101522, 55.1388451

我们的客房

酒店设有 381 间现代风格的时尚客房和套间,客人入住后即可感受酒店的豪华装修和浓郁阿拉伯风情,酒店为客人提供定制的住宿选择,适合浪漫假期和家庭假期。

您的会议和活动

我们的会议室

  • 会议室数量:16

  • 最大面积:749 平方米

  • 最大容量:500 个人

  • 最大宴会容量:400 个人

了解更多信息

Fairmont The Palm 酒店
的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.6/5

8,589 评论

TripAdvisor 评级 4.5/5

8,551 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Eastern in Dubai

Tripadvisor 评级 3.0/5

KlausL358 Family - 14/04/2021 经 TripAdvisor 认证的评论

The hotel and the location is very nice. A lot to do in the surrounding as well. We were picking the hotel especially because it's part of the Accor Group to make use of the member benefits. Unfortunatly besides a room upgrade I didn't turned out to be the case.The hotel has a passion for queueing. We had to wait every moring 15-20min for a breakfast table outside. Queue for a wrist band to receive towel every day. Like in low end hotel the guest were reserving deck chairs at the pool as well. Some of the service employees had quite an attitute. Not sure if they understood the concept of customer centric. Not want to forget a couple of nice experience on the child care the pool / restaurent treatment as well. All in all we would not book this hotel again.

Dear KlausL358, Thank you for taking the time to share your impressions following your recent stay at Fairmont The Palm! Needless to say that we were disheartened to learn that your experience was not exactly what you would have preferred. If only we knew about your disappointment during your stay, we would have done the necessary to regain your trust and make sure that you are leaving the property with only good impressions. As we take all reviews into consideration, we would like to receive more details from you. This is clearly not the experience we strive to offer our guests and your feedback will be very valuable to assist us in improving our service. I would be grateful if you can contact us at Palm.GuestRelations@Fairmont.com. We do hope that you will still give us the opportunity to be of service to you so that we are able to correct the negative impression and turn around your experience. Sincerely, Klaus Assmann General Manager Fairmont The Palm

吃住不错

客户意见评级 5.0/5

匿名 朋友住宿 - 16/02/2020 所有已确认评论

设施齐全,服务周到

尊敬的 Minfu M.: 感谢惠赐有关下榻 Fairmont The Palm 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启

迪拜亲子游

客户意见评级 4.5/5

陈. 家庭住宿 - 08/08/2019 所有已确认评论

宽敞舒适 位置方便 景观好 美中不足的是沙滩还在修理 有点凌乱

尊敬的 Yang C.: 感谢惠赐有关下榻 Fairmont The Palm 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 PEDRO GOMES MANAGER, GUEST RELATIONS

高档舒适

客户意见评级 4.5/5

唐. 家庭住宿 - 30/03/2019 所有已确认评论

服务周道,餐厅美食非常好!

Dear Xiucheng T., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor or a travel review site of your choice through the below link: <a href="https://www.tripadvisor.ca/UserReviewEdit-g295424-d37…-a_placetype.10023-ehttp:__2F____2F__www__2E__tripadvisor__2E__ca__2F__Hotel__5F__Review__2D__g295424__2D__d37…__2D__Reviews__2D__or10__2D__Fairmont__5F__The__5F__Palm__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Fairmont_The_Palm-Dubai_Emirate_of_Dubai.html">Trip Advisor</a> Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

宾至如归

客户意见评级 5.0/5

Hao D. W. 家庭住宿 - 10/07/2018 所有已确认评论

房间整洁、布置精致、服务周到、热情;环境优美、居住舒适:尤其早餐丰富、营养与荤素搭配合理,可谓色香味俱全;游泳池水温适合,贴心服务;接驳车往返市区接送,方便出行。以后还会选择

尊敬的 Hao D., 感谢惠赐有关下榻 Fairmont The Palm 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 PEDRO GOMES MANAGER, GUEST RELATIONS

不止是商務,對家庭旅遊也是給與照顧方便極致。

客户意见评级 4.5/5

Michael L. 家庭住宿 - 23/06/2018 所有已确认评论

Check In時有一位台灣籍櫃台小姐立即辨識出我們, 而且幫我們完成登錄住房手續, 並細心說明一切住宿的權利, 當然我們理解Dubai為了2020年的巨型博覽會而準備很多新的建築, 建築正在建蓋中影響住宿品質, 但是Fairmont幫我們升級一等, 我們有正面的Sea View比原本Partial See View好很多, 住宿過程一切有序, 可惜原本要租酒店的快艇外遊但是因為工程而停止出租, 但我們座計程車到Marina Port的車資也不多, 就在網路購買在Peir 7搭遊艇一遊Palm外圍, 景觀很不錯, 也很方便計程車到亞特蘭提斯Water Park與酒店的Mall逛逛, 這兩個景點都是超值點, 住Fairmont Palm的位置點正剛好時間都能好控制, 早餐與晚餐在flow kitchen都有充裕時間休閒用餐.

尊敬的 Cheng Tsung L.: 感谢惠赐有关下榻 Fairmont The Palm 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 如果时间允许,我们将非常感谢您对Trip Advisor或您选择的旅行评论网站上的酒店和服务进行评论和评级,方法如下:<a href="https://www.tripadvisor.ca/UserReviewEdit-g295424-d37…-a_placetype.10023-ehttp:__2F____2F__www__2E__tripadvisor__2E__ca__2F__Hotel__5F__Review__2D__g295424__2D__d37…__2D__Reviews__2D__or10__2D__Fairmont__5F__The__5F__Palm__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Fairmont_The_Palm-Dubai_Emirate_of_Dubai.html">Trip Advisor</a> 谨启 PEDRO GOMES MANAGER, GUEST RELATIONS

很舒适,很享受。

客户意见评级 5.0/5

Anne S. 家庭住宿 - 31/05/2018 所有已确认评论

早餐很丰盛,房间很舒适。很不错的体验!

Dear Yujie S., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor or a travel review site of your choice through the below link: <a href="https://www.tripadvisor.ca/UserReviewEdit-g295424-d37…-a_placetype.10023-ehttp:__2F____2F__www__2E__tripadvisor__2E__ca__2F__Hotel__5F__Review__2D__g295424__2D__d37…__2D__Reviews__2D__or10__2D__Fairmont__5F__The__5F__Palm__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Fairmont_The_Palm-Dubai_Emirate_of_Dubai.html">Trip Advisor</a> Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

非常完美

客户意见评级 5.0/5

赵. 商务住宿 - 25/05/2018 所有已确认评论

服务非常到位,尤其前台接待的中国台湾美女。

Dear Zhao L., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor or a travel review site of your choice through the below link: <a href="https://www.tripadvisor.ca/UserReviewEdit-g295424-d37…-a_placetype.10023-ehttp:__2F____2F__www__2E__tripadvisor__2E__ca__2F__Hotel__5F__Review__2D__g295424__2D__d37…__2D__Reviews__2D__or10__2D__Fairmont__5F__The__5F__Palm__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Fairmont_The_Palm-Dubai_Emirate_of_Dubai.html">Trip Advisor</a> Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

宾至如归 但总感觉还差那么一丢丢

客户意见评级 4.0/5

匿名 商务住宿 - 27/12/2017 所有已确认评论

舒适

尊敬的 Tom Z.: 感谢惠赐有关下榻 Fairmont The Palm 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 PEDRO GOMES MANAGER, GUEST RELATIONS
客户意见评级 4.0/5

匿名 情侣住宿 - 08/02/2017 所有已确认评论

櫃台先生小姐很親切,周圍環境介紹詳細,協助訂餐廳及協助叫計程車很貼心,房間整潔海景視野佳,泳池海灘很棒,浴室淋浴間排水不順,會溢滿出來,其他都很好。

客户意见评级 5.0/5

匿名 家庭住宿 - 06/02/2017 所有已确认评论

环境和服务都是一流的,很满意。

客户意见评级 4.5/5

匿名 家庭住宿 - 11/01/2017 所有已确认评论

非常好,酒店舒适,健身房也非常好,游泳池也非常好,总之再去还会入住。

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