迪拜棕榈岛里克萨斯酒店 5 星

客户意见评级 (ALL 评级) 4.8/5 1,934 评论

迪拜棕榈岛里克萨斯酒店 - Image 1
迪拜棕榈岛里克萨斯酒店 - Image 2
迪拜棕榈岛里克萨斯酒店 - Image 3
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东新月街区 40 号, Palm Jumeirah, 阿联酋迪拜 18652 号, 8808 迪拜, 阿拉伯联合酋长国

描述

酒店其他优惠

  • 水疗保健中心

  • 设施齐全的健身中心

  • Outdoor swimming pools

  • Private Beach

  • 沙滩运动和水上运动

我们的客房

酒店位置

迪拜棕榈岛里克萨斯酒店

东新月街区 40 号, Palm Jumeirah, 阿联酋迪拜 18652 号
8808 迪拜
阿拉伯联合酋长国

GPS:25.12174, 55.15351

电话
传真 +971 4 368 6697

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.8/5  1,934 评论

TripAdvisor 评级  4.8/5  11,187 评论

卓越奖 2024

Lovely stay

Tripadvisor 评级 5.0/5

kent405 经 TripAdvisor 认证的评论

We stayed at the Rixos for 3 nights to break up our journey back to the UK from Bali, The hotel exceeded our expectations in many ways, the staff are always there for you when you need them and cant do enough to help, a special mention to Kumaran for his cheery assistance. The rooms are spacious, well equipped and spotlessly clean, the food in both buffet and restaurants is of a very high standard and the pools are lovely and warm. All in all a very nice hotel, we would highly recommend it.

Dear Kent405, Thank you very much for taking the time to share such a wonderful review following your stay with us at Rixos The Palm Hotel & Suites. We are truly delighted to know that your short stopover exceeded your expectations and provided a comfortable and memorable break during your journey back to the UK. Your kind words about our team mean a great deal to us, and we are especially pleased to hear your special mention of Kumaran—we will be sure to share your compliments with him, as this recognition will be very motivating. It is also lovely to know that you enjoyed the spacious and spotless rooms, the high-quality dining experiences across our restaurants, and our warm pools. Your recommendation is the highest compliment we could receive. We sincerely hope to welcome you back again in the future, whether for another stopover or a longer relaxing stay. Warm regards, Guest Relations Team Rixos The Palm Hotel & Suites

Great Ressort with fantastic food and services!

Tripadvisor 评级 5.0/5

298patrizial 经 TripAdvisor 认证的评论

We were here for 5 Nights! Great experience. We had a wonderful stay in a supreme room with direct access to the 50m long and also deep pool! But the most amazing is the food and Buffet restaurant! We have never seen such a spectacular display of food, fruits, dessert and BBQ! Fish, fish filets, seafood and steaks & Kebabs! All fresh. The food is tasty and well seasoned. All sorts for every palate! The service in the restaurant top notch! We thought the buffet restaurant was better than the à la carte Restaurants. The Bodrum is a nice fish restaurant on the beach and at lunchtime nice burgers , salads and pasta! The pool area is great with plenty of sunbeds. The same with the beach! High recommendation!

Dear 298patrizial, Thank you very much for sharing such a detailed and enthusiastic review of your stay at Rixos The Palm Hotel & Suites. We are delighted to know that you had a great five-night experience and enjoyed your Supreme Room with direct access to the 50-meter pool—this is indeed a favorite feature for many of our guests. It is especially rewarding to read your wonderful feedback about our food offerings. Your description of the buffet restaurant truly made us smile, and we are very proud that the variety, freshness, and quality of our cuisine exceeded your expectations. We also appreciate your kind words about the restaurant service, the Bodrum beach restaurant, and the relaxed atmosphere around the pool and beach areas with ample sunbeds. Your high recommendation means a lot to our entire team. Thank you once again for choosing us, and we sincerely hope to welcome you back for another exceptional stay in the near future. Warm regards, Guest Relations Team Rixos The Palm Hotel & Suites

Great service lovely staff

Tripadvisor 评级 5.0/5

259jodieh 经 TripAdvisor 认证的评论

Excellent service from Mossas and waiters in the Italian restaurant. Smiley and happy staff. Lovely food, would highly recommend.

Dear Guest, Thank you very much for your kind review and recommendation. We are delighted to hear that you enjoyed the excellent service and lovely atmosphere at our Italian restaurant. Your special mention of Mossas and the waiting team is truly appreciated — we will be sure to share your compliments with them, as they will be very happy to know their smiles and positive energy made a difference to your experience. We’re also pleased that you enjoyed the food and overall service. It would be our pleasure to welcome you back again soon for another memorable dining experience at Rixos The Palm Hotel & Suites.

Another amazing trip

Tripadvisor 评级 4.0/5

Lisa C 经 TripAdvisor 认证的评论

This is our 3rd time, the service is wonderful in almost all departments. We tried the Italian for the first time which was wonderful, service was fabulous, Rupa who now works in the Italian from the patisserie has an amazing set of customer service skills that she utilises well to create the perfect customer experience. She should be given the oppourtunity to train other staff to match her skills as they are impeccable. Some staff have customer service skills and some sadly don’t. There is still a problem with staff on phones, we waited on our final evening for service at the patisserie whilst 3 staff members stood on their phones. I even took a picture as they were oblivious. Two of the staff were in black suits so I guess in managerial positions. I must mention Wilson working the whole of the management side of the kids pool/bar, he is another absolute asset to the Rixos, his skill set is another perfect example of how a Rixos employee utilises an acquired skill set to give clients the best experience possible. The restaurant staff were extremely attentive with nothing too much trouble. Thank you Rixos for another wonderful stay, we will return.

Dear Lisa C, Thank you very much for taking the time to share such a detailed and balanced review following your third stay with us. We are truly grateful for your continued loyalty and delighted to know that you once again had an amazing trip. It is wonderful to read your kind comments about the service across the resort and your first experience at our Italian restaurant. Your praise for Rupa’s exceptional customer service skills is sincerely appreciated and will certainly be shared with our management team, as recognition of such dedication is very important to us. Likewise, your acknowledgement of Wilson’s outstanding contribution at the kids’ pool and bar truly highlights the positive impact our team members can have on the guest experience. At the same time, we thank you for openly sharing your observations regarding service consistency and staff phone usage. Please be assured that your feedback is taken seriously and has been noted for internal review, as we continuously strive to maintain high service standards across all areas of the resort. Thank you once again for your trust and for choosing Rixos The Palm. We very much look forward to welcoming you back for your next stay. Warm regards, Rixos The Palm Hotel & Suites Team

Nice experience

Tripadvisor 评级 5.0/5

C6286LPkristinas 经 TripAdvisor 认证的评论

All my dishes were perfect. Do not hesitate to visit. We had a wonderful evening (family). P.S: Special thanks to Niraj)

Dear C6286LPkristinas, Thank you for taking the time to share your lovely feedback. We are delighted to know that you and your family had a wonderful evening and that you enjoyed all the dishes. Your special thanks will be happily shared with Niraj, who will be very pleased to know his service made a positive impression on your experience. We truly appreciate your recommendation and look forward to welcoming you and your family again for another enjoyable visit. Warm regards, Rixos The Palm Hotel & Suites Team

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其他网络用户评价我们的酒店

  • 810 评论 8.9/10 位置
  • 1,371 评论 8.9/10 房间
  • 4,399 评论 9.7/10 服务
  • 10 评论 8.1/10 上网
  • 2,165 评论 9.4/10 食物
  • 788 评论 9/10 氛围
  • 713 评论 9.3/10 设施
  • 662 评论 9.3/10 清洁度

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