客户意见评级 4.6/5 8,409 评论
配有 10 多间餐厅和酒吧
从 15h00 办理登记入住手续
从 12h00 办理退房手续
经典房，可欣赏庭院景观，配备 1 张特大床或 2 张单人床
豪华海景房，配备 1 张特大床，带私人阳台
豪华棕榈景观房，配备 1 张特大床，带私人阳台
豪华棕榈景观双床房，配备 2 张单人床，带私人阳台
来自 100% 认证入住过我们酒店客人的评论发现更多
Best mother- daughter trip ever!
hayadmohamed57 16/09/2021 经 TripAdvisor 认证的评论
I had an amazing stay. Everything was simple wonderful. The staff was amazing and my mother truly loved the spa. Only thing I could say could improve is the room. We noticed a couple times the room as clean as it should be, especially under the bed. However overall an amazing experience.
one of the best and nicest Resorts in Palm Jumeirah
gerhardsabotnig 09/09/2021 经 TripAdvisor 认证的评论
this is a resort which offers just anything which is needed. good restaurants and bars, very nice pools, tropical settings, clean and large private beach, top service, large and very comfortable rooms and more. also the Spa was of 5-star quality.
Ddaredevil9494 23/08/2021 经 TripAdvisor 认证的评论
lack of information on hotel services at arrival Very poor choice of food for children. main restaurant closed, not a word of explanation ( don't blame Covid again because breakfast was served there in good safety conditions). beach under works, nobody told us anything.
Bad quality hotel
ZahraNajeh 12/04/2021 经 TripAdvisor 认证的评论
I booked 4 nights to celebrate my birthday, the hotel was full of kids.. swimming pool jammed, beach with very slow and horrible service.. I asked for a coconut drink and the guy basically poured hot water inside the coconut and told me that this is what they have... I was shocked.... the distance between wherever you go and this hotel is very far... I wanted to check out but was told basically that I can’t... even though I had paid a flexible rate and without mentioning that I am gold member of Accor Hotels... so the disappointment is extended... would never go back there and definitely will never recommend it for classy travelers that want so quality time... perfect for mass travelers....
Club Lounge disappointing and service at pool needs improving
mrsdg2017 07/04/2021 经 TripAdvisor 认证的评论
We stayed in a junior suite which was great. Colour scheme of purple isn't to our taste but it's brand colours so looked past it. Fantastic bathroom and lovely view across the palm. The fridge wasn't working. We had club access so checked in there which we had a rather long wait for whilst receptionist was dealing with another guest. We were reminded of the dress code for the lounge from 5pm but on the 3 nights we stayed that code was not adhered to by many. People in their swimming and gym gear and children running amock out on the terrace. We've certainly never experienced that in any lounge we've used in other hotels and is the reason we would not stay at this hotel again. The saving grace of the lounge was Ian the bar tender, who makes an excellent Mojito and went out of his way to make us feel welcome. The quality of the food we ate in the lounge and across the restaurants we dined in was good. A big bug bear for us is the lighting not being good enough to see the menu and we experienced this is Moana (seafood restaurant). In fact we left shortly after arriving as we were disappointed with the lack of seafood to choose from on the menu. The hotel has a lovely pool, but unfortunately it got very crowded over the weekend as it's not very large for the size of the hotel. The drinks service was very slow. And the biggest complaint we have is the amount of times we saw guests not wearing masks and walking past staff who didn't say a word to them. We aren't talking about people in their swimwear going to or leaving the pool, but people clothed. As residents of the UAE, we were disappointed that the law was not being adhered as it should be.
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