Sofitel Dubai The Palm 5 星

客户意见评级 (ALL 评级) 4.8/5 4,158 评论

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朱美拉棕榈岛, 东新月路, 55558 迪拜, 阿拉伯联合酋长国

描述

酒店其他优惠

  • 客房、套房和带家具的公寓

  • 6 个室外游泳池和私人海滩

  • 酒店有屡获殊荣的水疗中心、水上运动场地和屋顶网球场。

  • 位于著名的朱美拉棕榈岛。

  • 配有 10 多间餐厅和酒吧

我们的客房

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酒店位置

Sofitel Dubai The Palm

朱美拉棕榈岛, 东新月路
55558 迪拜
阿拉伯联合酋长国

GPS:25.14025, 55.13242

电话
传真 +971 4 455 6670

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.8/5  4,158 评论

TripAdvisor 评级  4.7/5  17,182 评论

Nice hotel

Tripadvisor 评级 5.0/5

Isabelle V 经 TripAdvisor 认证的评论

We had a wonderful experience during our stay. At the beach, Jin (Zin Min) provided excellent service. He regularly checked in to see if we needed anything, and nothing was ever too much trouble for him. His friendly and attentive approach truly enhanced our time at the beach. We also had dinner at the Laguba restaurant, which was an absolute highlight. Our waitress, Kristen, was incredibly charming and caring towards our family. When we were unsure about which wine to choose, she kindly offered us a tasting of both options so we could decide afterward — a lovely and professional touch. The food was delicious, and the sea bass is highly recommended. Overall, it was a very pleasant evening with outstanding service and great food. We will definitely remember this experience.

Outstanding 5-Star Stay — Truly Unforgettable

Tripadvisor 评级 5.0/5

SebastianWho 经 TripAdvisor 认证的评论

My wife and I had an absolutely exceptional stay at Sofitel The Palm Dubai — truly deserving of 5 stars in every way. From the moment we arrived, the service, atmosphere, and attention to detail were outstanding. A special highlight was the Premier Lounge. The entire team was fantastic — warm, attentive, and always ready to help. They made our stay feel personal and truly unforgettable. We also enjoyed a wonderful Christmas brunch, which was beautifully organized and delicious — a perfect festive experience. And the Tomahawk Steak on Tomahawk Friday was incredible — perfectly cooked and full of flavor. Housekeeping was exceptional as well. Our room was taken care of by Monirul, and he did a phenomenal job. The room was always spotless, well-prepared, and he made sure every detail was perfect. We felt genuinely looked after. Beautiful resort, great food, excellent facilities, and world-class service — I can’t recommend Sofitel The Palm Dubai highly enough. We would return in a heartbeat!

Christmas at the Sofitel on the Palm

Tripadvisor 评级 5.0/5

jane W 经 TripAdvisor 认证的评论

Second Christmas at the Sofitel on the palm and we have loved every minute, food lovely, staff great. Stayed in a club room which is brilliant x

Perfect trip

Tripadvisor 评级 5.0/5

chlo_c487 经 TripAdvisor 认证的评论

So far this trip has been super pleasant, the environment has been amazing and the service from the staff members has been impeccable. I would loo like to thank Rahul from the premier lounge as he looked after us every time we dined and was extremely friendly yet professional. He is a true asset to the company

Could be so much better....

Tripadvisor 评级 3.0/5

HK84HK 经 TripAdvisor 认证的评论

I have stayed at all of the luxury hotels along Palm and many in Dubai, this site shows as a 5 star hotel but the service offering is way below standards. The people is what makes the hotel. I have never come across so many moody and miserable staff, hardly anyone acknowledges you with a Good Morning, Hello etx. The bell boys at front act like a gang from India and start talking in own languages amongst selfs when you ask them questions. Rooms are OK. Food quality ok ish but the chefs are a disgrace. Wouldn't hire any of them at a 5 star property. Prakesh is the only decent staff working in the restaurant and is levels above this poorly run joint. Gym is nice, spacious but dirty. Swimming pools, plenty BUT scandalous that not heated - its a disgrace! During our stay when temperatures are 21, 22, 23 you must have pool temp between 30 - 32. The fact that hardly anyone using pool from midday, isn't that a massive red flag to management? When raised with lifeguards who would rather sit sneakily on mobiles, they say the pool temperatures will not be increasing from 28degrees as senior management get angry with costs! That was a common answer. In my honest view this hotel is at best 3 STARs and way too much improvement needed starting with staff attentiveness, attention, attitudes and behaviours.

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其他网络用户评价我们的酒店

  • 2,026 评论 9/10 位置
  • 3,394 评论 8/10 房间
  • 10,047 评论 9.4/10 服务
  • 31 评论 6.2/10 上网
  • 3,992 评论 8.8/10 食物
  • 1,921 评论 9/10 氛围
  • 1,645 评论 8.6/10 设施
  • 1,172 评论 7.4/10 清洁度

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