客户意见评级 4.5/5 3,939 评论
毗邻 Nakheel 购物中心、Aquaventure 水上乐园和 The Pointe
Ripples Juice Bar
Vibe - All-Day Dining Restaurant
The All-Day Dining Restaurant features live cooking stations and a dedicated BBQ station, all offering hearty, healthy meals prepared a la minute with the freshest ingredients. Various theme nights will be offered throughout the week.
Bait Al Nakhla
'The House of the Palm', the newest addition on the Palm Jumeirah, overlooking the stunning backdrop of beautiful sea views, invites you to savor traditional Arabic cuisine in modern surroundings with the fragrance of the past and the authenticity.
Chapters, the resort's lobby café, is a great place to socialise over a morning coffee or to enjoy the peaceful surroundings and read a book from our library as you enjoy afternoon tea.
从 办理登记入住手续 - 从 办理退房手续
豪华房，配备 1 张特大床或 2 张单人床，带阳台，直通私人海滩
豪华房，配备 1 张特大床或 2 张单人床，可欣赏部分海景，直通私人海滩
豪华房，配备 1 张特大床或 2 张单人床，可欣赏朱美拉棕榈岛海景，直通海滩
特级房，配备 1 张特大床或 2 张单人床，可使用俱乐部休闲区，可欣赏朱美拉棕榈岛海景，直通海滩
特级房，配备 1 张特大床或 2 张单人床，可使用俱乐部休闲区，可欣赏部分海景，直通海滩
健康养生房，配备 1 张特大床或 2 张单人床，可使用养生休闲区，可欣赏海景，直通海滩
来自 100% 认证入住过我们酒店客人的评论发现更多
Very good resort, perfect staff
Arash_14 Business - 02/10/2021 经 TripAdvisor 认证的评论
Ease of reaching and using the sea and swimming pool was perfect. Staff super friendly and helpful. Spa had high quality and excellent experience. Breakfast was quite acceptable, but there was chances to elevate to a higher level of customer satisfaction, I mean variety of meal choices could be more.
Long check-in, still waiting for my points
sarakinditaly 13/04/2021 经 TripAdvisor 认证的评论
I am an Accor platinum member. Called the hotel to check if I could use one of my suite upgrades and they said it had to be done at check-in and I had to book a more expensive room to get it (full sea view). I arrived and I was told my reservation was not in the system as the system was down. Once found, he said no suites were available, which was “surprising” considering that they were still available for booking on their website. I was then sent to speak to the manager, which took another 20 min wait. After check-in was done, I was given the keys to the room 1h+ after check-in time (which was supposed to be 3pm). The room was nice and spacious, with a beautiful view. All the staff was really great. The property has a private beach and a good restaurant onsite (doesn’t serve alcohol). The day after, we got a late checkout at 2pm but could stay at the beach longer. All in all, I give it only 3 points because, despite the staff and properly were 5, the check-in and the delay in getting the Accor points are a huge bummer.
Great hotel to resonable price
DayTrip21876890511 02/04/2021 经 TripAdvisor 认证的评论
We had a great time staying at The Retreat Palm Dubai, mainly because of the incredible staff, specially Mr. Ajmair from reception and ladies from Club Lounge. Very good breakfast buffet with everything you could want. Very good pool and also the beach which was directly adjacent to the pool area. We would stay there again , we will recommend this hotel
Nice short stay
X A 30/03/2021 经 TripAdvisor 认证的评论
Nice hotel price for location and value, staff were friendly, variety in breakfast. pool and beach were clean and well maintained. Room is spacious and clean as well, nice location away close to atlantis.
Crowded & smallish; poor lounge offering
DownunderUp 04/03/2021 经 TripAdvisor 认证的评论
Expected a nice MGallery style hotel - but looks run down. Feels overcrowded; literally sitting on top of ur neighbors at the pool. Club offering pathetic. Breakfast basic. Construction site next door to the hotel.
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