美憬阁索菲特迪拜棕榈度假酒店 5 星

客户意见评级 (ALL 评级) 4.8/5 391 评论

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描述

酒店其他优惠

  • 毗邻 Nakheel 购物中心、Aquaventure 水上乐园和 The Pointe

  • 全包式养生度假

  • 360 度养生计划及套餐

  • 健康饮食选择,包括素食和原始饮食

  • 每日养生和健身活动

我们的客房

预订此酒店

酒店位置

美憬阁索菲特迪拜棕榈度假酒店

Palm Jumeirah, The Palm Jumeirah, PO Box 118237
Dubai
阿拉伯联合酋长国

GPS:25.139515, 55.142383

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.8/5  391 评论

TripAdvisor 评级  4.7/5  5,263 评论

Relaxing and luxurious

Tripadvisor 评级 5.0/5

Reda A 经 TripAdvisor 认证的评论

Noticeable Improvements During Second Stay

Tripadvisor 评级 4.0/5

DominikS3317 Solo travel - 经 TripAdvisor 认证的评论

Dear DominikS3317, Thank you very much for returning to The Retreat Palm Dubai MGallery by Sofitel and for taking the time to share such a thoughtful and detailed review of your second stay. We are truly delighted to know that your overall experience was more positive this time and that you noticed several meaningful improvements. It’s particularly heartening to hear that our new WhatsApp guest service, the enhanced check-in process, and our personalized in-room touches contributed to a more seamless and enjoyable visit. Your comments regarding areas still needing refinement are equally appreciated. We apologize for the lack of proactive communication regarding the Booking.com dining discount and for the inconsistencies in water service during meals. These points have been shared with our relevant teams, as we are committed to further enhancing clarity and attentiveness in guest interactions. Thank you also for highlighting the issue with the parrot and your spa experience. We understand how important a peaceful and undisturbed environment is, especially during moments of relaxation, and we will certainly re-evaluate how and when optional treatments are introduced during spa sessions. We are pleased to know you enjoyed the Turkish restaurant, the spa facilities, and the tranquillity of our beach and pool areas. Your note about the limited sea swimming area and the seabed discomfort has been noted, and we will explore ways to improve this experience further. Once again, we sincerely appreciate your insightful feedback. We hope to welcome you back for a third stay, where we aim to provide an even more seamless and enriching experience. Yours sincerely, Samir Arora General Manager

Fantastic holiday

Tripadvisor 评级 5.0/5

Tomáš S 经 TripAdvisor 认证的评论

Dear D8657FPtom_s, Thank you so much for your wonderful review. We are absolutely delighted to hear that you had such a fantastic holiday with us at The Retreat Palm Dubai MGallery. It is truly heartwarming to know that you enjoyed our tasty and healthy food, and that our team made a positive impression with their kindness and hospitality. Your kind feedback means so much to us and we are so pleased to know that we helped make your stay special. We wait to welcome you back for another brilliant stay in the future. Yours sincerely, Samir Arora General Manager

Quiet business stay

Tripadvisor 评级 5.0/5

harmony d 经 TripAdvisor 认证的评论

Dear HarmonyLNH, Thank you so much for your wonderful review and for taking the time to share your experience at The Retreat Palm Dubai MGallery by Sofitel. We are delighted to hear that your stay was both productive and relaxing, and that you found the hotel quiet, well-equipped and perfectly suited for your business and leisure needs. It is especially rewarding to know that after seven years, you still find the property looking brand new—that truly means a lot to us. A special thank you for recognizing Tarek at the reception; we are so pleased he was able to support you effectively during your stay. Your kind words will certainly be shared with him and the rest of the team. We greatly appreciate your five-star ratings across all aspects and look forward to welcoming you back again soon. Yours sincerely, Samir Arora General Manager

Lovely hotel in Palm Dubai

Tripadvisor 评级 5.0/5

Jacqueline P 经 TripAdvisor 认证的评论

Dear jacquelinepQ3716TG, Thank you for your kind words about The Retreat Palm Dubai MGallery by Sofitel. We are delighted to hear that you found our hotel lovely and enjoyed the intimate atmosphere, breathtaking views and the delicious offerings from our breakfast buffet and restaurants. Your compliments about our team's helpfulness and friendliness are truly appreciated, as we strive to provide exceptional service. We are also glad that you found our location convenient for exploring Dubai, including the shuttle service to Mall of the Emirates. We understand the importance of a peaceful environment, and we encourage guests to select rooms that enhance their experience, particularly those facing the beach and Marina. We look forward to welcoming you back for another relaxing stay in the future. Yours sincerely, Samir Arora General Manager

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其他网络用户评价我们的酒店

  • 735 评论 8/10 位置
  • 1,481 评论 8.5/10 房间
  • 2,669 评论 9.1/10 服务
  • 15 评论 7.6/10 上网
  • 763 评论 8.6/10 清洁度
  • 608 评论 8.8/10 沙滩
  • 483 评论 9/10 氛围
  • 374 评论 8.3/10 早餐

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