Fairmont Dubai 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 1,814 أراء

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Fairmont Dubai - Image 1
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شارع الشيخ زايد, دبي, Dubai, 97555 دبي, الإمارات العربية المتحدة

الوصف

خدمات الفندق الإضافية

  • موقع مميز على شارع الشيخ زايد، بالقرب من برج خليفة ومركز دبي التجاري العالمي

  • في قلب دبي، بالقرب من مركز التجارة العالمي والمركز المالي الدولي

  • أحد عشر مكانًا لتناول الطعام والترفيه

  • منتجع صحي وحوض سباحة على ردهات السطح مع إطلالات على الخليج العربي وأفق المدينة

  • غرف وأجنحة مريحة مع وسائل راحة فاخرة وإطلالات بانورامية على دبي

الإقامات المتوفرة لدينا

موقع الفندق

Fairmont Dubai

شارع الشيخ زايد, دبي, Dubai
97555 دبي
الإمارات العربية المتحدة

نظام تحديد المواقع العالمي (GPS):25.2264, 55.284

الهاتف
فاكس +971 4 332 4555

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  1,814 أراء

تقييم TripAdvisor  4.7/5  6,831 أراء

Outstanding Hotel and Exceptional Staff

ملاحظة Tripadvisor 5.0/5

Rafael O تقييم TripAdvisor المعتمد

A perfect hotel. The room was extremely spacious and very functional. The common areas are excellent, especially the pool area, the lobby with panoramic elevators, and the breakfast area. Breakfast was outstanding, with a great variety of options, everything freshly made, and no issues at all with availability. My biggest thanks go to the hotel staff. Beyond being polite and friendly, they were incredibly helpful on our check-out day, when unexpected heavy rain flooded the road to the airport and made it difficult to find a taxi. The staff helped us find drivers and made our return to the airport much easier, which would have been very difficult without their assistance. I would definitely stay at this hotel again.

Dear R_Oliveira, We are very thankful for your valuable comment and wonderful rating which means a lot to us. We are thrilled, as well, to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Once more, we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Fairmont Dubai

This was a fantastic stay - thanks to the whole team!

ملاحظة Tripadvisor 5.0/5

MJSDXB تقييم TripAdvisor المعتمد

I had a wonderful business stay at the Fairmont Sheikh Zayed Road Hotel and would happily come back again. The location is unbeatable for business travelers. It’s perfectly situated close to DIFC, Business Bay, and Deira, making meetings and commuting incredibly easy. The metro station is directly in front of the hotel, and from there the Dubai Mall and Burj Khalifa are only three metro stops away—it honestly doesn’t get better than that. The rooms are very clean, spacious, and nicely arranged, offering a comfortable and relaxing atmosphere after a busy day. The gym is well equipped and ideal for keeping up with workouts while traveling. Overall, this was a fantastic stay—comfortable, convenient, and professional in every way. A hotel I would definitely return to and highly recommend, especially for business trips to Dubai.

Dear valued guest, We are very grateful for the time and effort you spent to share your personal experience at our hotel, and for the kind comments. Feedback like yours is valued by every team member here and gives us the motivation to continue developing our services. We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards, Fairmont Dubai

so good

ملاحظة Tripadvisor 5.0/5

reza a تقييم TripAdvisor المعتمد

everything was perfect except the cars continuous noise and second they keep the rooms so cold! the staff are polite and patient

Dear R4802KPrezaa, Thank you for sharing your feedback on your recent stay among us. At the Fairmont Dubai, our major objective is to provide high standard services and ensure delivering unforgettable experiences to our guests. Your honest comments are very significant in this process, therefore, we highly value your time and constructive critics. Again, we thank you for this kind review, it has been a pleasure for us to read, and we look forward to serving you again soon. Warm regards, Fairmont Dubai

Complete disregard for guest safety

ملاحظة Tripadvisor 1.0/5

D E تقييم TripAdvisor المعتمد

Stayed 11 nights in a suite at Fairmont Dubai and overall expected a high standard of care consistent with a five-star property. Unfortunately, a serious safety incident occurred during my stay. Late at night, while crossing the hotel access road with my elderly mother, a valet-operated vehicle accelerated aggressively toward us and stopped less than a metre away. The driver did not apologise or acknowledge the incident and drove off. The matter was reported immediately. Senior management acknowledged the seriousness, reviewed CCTV, and confirmed the individual would no longer operate on the property. Those operational steps were appropriate and appreciated. However, the subsequent guest response framed the incident as an “inconvenience” and offered a minimal goodwill gesture that did not reflect the seriousness of a near-miss safety event involving an elderly guest. That framing was inconsistent with the hotel’s own handling of the matter. I escalated this to Accor corporate more than 10 days ago and have yet to receive any follow-up. While parts of the stay were otherwise fine, this experience exposed a troubling gap between safety accountability behind the scenes and how guest impact is addressed. I would encourage management to review how serious incidents are classified and resolved from a guest perspective

Great Experience

ملاحظة Tripadvisor 4.0/5

Abdulmoez-Tahmaz تقييم TripAdvisor المعتمد

After long time i came back to Fairmont and it looks like they did renovations to their rooms as the room furniture was quite new and room equipped with all required amenities and accessories. The only issue i faced was mobile coverage inside the room as there was no signal inside my room # 2421

Dear Abdulmoez, Thank you for taking the time to share your impressions of your recent stay with us. Feedback like yours is invaluable in helping us maintain and enhance the quality of service we offer our guests. We truly hope to have the pleasure of welcoming you back in the future, and we remain committed to ensuring you enjoy an exceptional holiday experience with us. Kind regards, Fairmont Dubai

بالاشتراك مع TripAdvisor

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