Raffles Singapore 5성

고객 평점 (ALL 평가) 4.8/5 1,736 리뷰

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Raffles Singapore - Image 1
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1 Beach Road, 189673 SINGAPORE, 싱가포르

호텔설명

호텔 추가 정보

  • Labelled ALLSAFE

  • Re-opened in August 2019 after an extensive, historically sensitive restoration

  • Situated in the heart of the city, just steps from Marina Bay, City Hall, Chinatown and more

  • All-suite accommodation with 24-hour Raffles Butler service

  • Nine new restaurants and bars with celebrity chef concepts

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호텔 위치

Raffles Singapore

1 Beach Road
189673 SINGAPORE
싱가포르

GPS:1.294, 103.855

전화
팩스 +65 6339 7650

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.8/5  1,736 리뷰

고객 평점 5.0/5

Jina Y. 가족 - 전체(All) 통지 확인

Dear Jina Y., Thank you for your wonderful feedback. We are delighted to know that you and your family enjoyed a comfortable stay with us and appreciated the peaceful atmosphere and warm hospitality provided by our team. It is especially rewarding to hear that you found the hotel exceptionally clean and that our colleagues, including the team member who assisted with your check-in and your butler, helped make your stay memorable. Your kind recognition means a great deal to us and serves as wonderful encouragement to our team. We are also pleased to know that you enjoyed your dining experience at Yi by Jereme Leung, as well as our concierge, butler, fitness centre, and overall facilities. Your perfect ratings across so many aspects of your stay are greatly appreciated. At the same time, we thank you for sharing your observations regarding your breakfast experience. We apologise for the delay in serving your coffee and appreciate your patience and understanding. We also value your feedback regarding your arrival back at the hotel and your interaction at the entrance. While we are pleased that the matter was clarified, we understand your perspective that all visitors should be treated with warmth and courtesy. Your comments are important to us and will be shared with the relevant team as we continue to refine the guest experience. Thank you once again for your thoughtful feedback, Jina Y.. We truly appreciate your kind recommendation and are delighted that you chose Raffles Singapore. We very much look forward to welcoming you and your family back for another exceptional and memorable stay. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

고객 평점 3.0/5

Ein O. 가족 - 전체(All) 통지 확인

Dear Ein O., Thank you for taking the time to share your feedback with us. We are sorry to learn that your stay did not fully meet your expectations, particularly regarding the consistency of service and the overall sense of care you experienced throughout your visit. At Raffles, we place great importance on delivering warm, attentive, and genuinely thoughtful hospitality, and we regret that this was not consistently reflected during your stay. We also note your comment regarding the early check-in request. We understand how important this can be after travel, and we regret that we were unable to accommodate this request, as well as the disappointment this caused upon arrival. In addition, we are sorry that aspects of your accommodation, cleanliness, breakfast selection, and butler service did not meet the standards you expected from us. Your feedback has been shared with the relevant teams for review and improvement, particularly with regard to consistency, attentiveness, and guest communication. While we are pleased that you had a more positive experience at Courtyard dinner, we recognise that several other areas fell short of expectations and did not reflect the level of hospitality we aim to provide. Thank you again for your honest comments. We value your feedback as it helps us to improve, and we hope to have the opportunity to welcome you back for a more seamless and genuinely caring experience at Raffles Singapore. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

고객 평점 5.0/5

Tae Y. K. 가족 - 전체(All) 통지 확인

Dear Tae Y. K., Thank you for your kind and heartfelt reflections. We are truly delighted to know that your family holiday with us was comfortable and filled with warmth, and that our team contributed to such a pleasant stay. It means a great deal to hear that you would return to us again, and we look forward to welcoming you and your family back for another memorable and refined experience. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

고객 평점 5.0/5

Minyeob K. 친구 - 전체(All) 통지 확인

Dear Minyeob K., Thank you for your wonderful and heartfelt feedback. We are truly delighted to hear that your experience with us left such a lasting impression. It is especially gratifying to know that the comfort of your suite and the enjoyment of our wellness facilities, as well as the charm of our retail spaces and photo spots, enhanced your stay. We look forward to welcoming you back for another exceptional and memorable visit at Raffles. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

고객 평점 3.5/5

Eun W. C. 친구 - 전체(All) 통지 확인

Dear Eun W. C., Thank you for sharing your thoughtful feedback. We are pleased to know that aspects of your stay were satisfactory, and we sincerely regret the inconveniences you experienced with the entertainment system, the absence of a bidet in the bathroom, and the noise from the floor above. Please be assured that your comments have been shared with our team, as we continually strive to refine every detail of our guests’ experience. We hope to have the opportunity to welcome you back for a stay that reflects the true comfort, elegance, and tranquility of Raffles Singapore. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

그 외 웹 사용자 평가 등급

  • 366 리뷰 9.3/10 위치
  • 685 리뷰 9/10 객실
  • 1,253 리뷰 8.9/10 서비스
  • 573 리뷰 9.6/10 분위기
  • 406 리뷰 9.3/10 편의 시설
  • 372 리뷰 8.5/10 레스토랑
  • 231 리뷰 8.5/10 안락함
  • 163 리뷰 8.7/10 조식

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