이비스 싱가포르 온 벤쿨렌 4성

고객 평점 (ALL 평가) 4.4/5 3,195 리뷰

이비스 싱가포르 온 벤쿨렌 - Image 1
이비스 싱가포르 온 벤쿨렌 - Image 2
이비스 싱가포르 온 벤쿨렌 - Image 3
이비스 싱가포르 온 벤쿨렌 - Image 4

호텔설명

호텔 추가 정보

  • 싱가포르의 예술 & 문화, 비즈니스 및 쇼핑 지구의 중심부에 위치해 있습니다.

  • 호텔 앞 버스 정류장, 부기스, 로쇼르, 벤쿨렌, 브라스 바사 MRT 역까지 5~8분 거리.

  • 높은 천장의 객실, 무료 WIFI, 대나무 자전거, 사내 체육관 이용 가능

  • TASTE에서 세계 각국의 조식 뷔페를 마음껏 즐겨보세요.

  • 자연 채광과 고급 가구를 갖춘 현대적인 회의 및 이벤트 시설

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호텔 위치

이비스 싱가포르 온 벤쿨렌

170 Bencoolen Street
189657 싱가포르
싱가포르

GPS:1.301222, 103.852673

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  3,195 리뷰

TripAdvisor 평가  4.1/5  7,466 리뷰

2025으뜸 시설

고객 평점 4.5/5

Nayoung L. 가족 - 전체(All) 통지 확인

4명 방문했고 2명, 2명 방을 같은 층에 배정해 줄수 있는지 사전에 요청 메일까지 보냈지만 이루어지지 않았습니다. 요청 사항이 이루어 졌다면 더 좋은 숙박이 될 수 있었을 것 같습니다. 감사합니다.

Dear Nayoung L., Thank you for your feedback regarding your recent stay. I appreciate your positive remarks on our value, but I regret that your request for room allocations was not fulfilled. We strive to accommodate guest preferences whenever possible and will continue to improve our communication. Warm regards, Bernette Loh Executive Secretary

고객 평점 5.0/5

Hyemin L. 1인 - 전체(All) 통지 확인

위치도 좋고 청소도 잘되어 있어 좋았습니다

Dear Hyemin L., Thank you for your kind words regarding the location and cleanliness of our hotel. We are delighted to hear that you enjoyed your stay with us and appreciate your feedback. Warm regards, Bernette Loh Executive Secretary

고객 평점 4.5/5

Yongyeup K. 비즈니스 - 전체(All) 통지 확인

대중 교통을 이용하기에 위치가 좋고 가성비가 좋으나 11월 4일 체크인시 지불한 50 싱가포르 달러가 아직 환불처리가 되지 않아 확인이 필요할 거 같습니다.

Dear Yongyeup K., Thank you for your positive feedback regarding our location and value. I appreciate your note about the refund process; please allow us some time to look into this matter and ensure it is resolved. Warm regards, Bernette Loh Executive Secretary

Extremely Disappointing Stay — Misleading Offers and Poor Service

트립어드바이저 평점 1.0/5

Luciana M TripAdvisor 인증 리뷰

My family and I booked a family room for four people: two adults, one teenager, and one child. Upon arrival, we were given a room with one queen bed and one single bed. According to the hotel manager, a man named Roger, the queen bed was supposed to be shared by three people — two adults and one child. This was already unacceptable. To make matters worse, we had purchased a “breakfast promotion” offered directly through the hotel’s website. This promotion appeared as a pop-up during the booking process, stating that if you bought breakfast for two adults, the remaining guests would have breakfast “for free.” However, upon check-in, we were informed that the children were not included and that we would need to pay extra for their breakfast. We spoke with Roger about this issue and even escalated it to the Accor Group, which owns the Ibis brand. Unfortunately, nothing was done. Accor simply stated that the issue had to be resolved locally, refusing to take any responsibility for the misleading communication and promotion used by this hotel. When I chose an Ibis property, I expected reliability and the security that comes with the Accor brand, but we were completely disappointed. We stayed at this hotel for 12 days, and the only way to have breakfast for everyone was to pay extra for the children or limit ourselves to six days of breakfast. Moreover, the breakfast price listed online was actually higher than the price charged on-site. The breakfast itself was very basic, offering the same items every day, only two kinds of fruit, and no yogurt — which is unacceptable for a continental and Asian breakfast. Regarding room service, it was also disappointing. On several occasions, we returned at night to find no towels or hygiene products. Overall, be very careful with this hotel. It offers one thing and delivers another. The so-called “promotions” are misleading, and the management is unhelpful. The manager, Roger, kept saying that this was the hotel’s policy but could not show us any link or document to prove it, only suggesting that we “look for it on the Accor website.” In summary: I do not recommend Ibis Singapore on Bencoolen. It is a low-quality hotel, with fake promotions, poor service, and no support from the Accor Group.

Very good experience

트립어드바이저 평점 4.0/5

Quest26914441521 TripAdvisor 인증 리뷰

Rooms are very small for a family of 4 but the breakfast buffet is delicious. Great selection of food and lovely people that work there. We had complimentary daily drinks in the mini fridge in the room as we are good members of Accor. We loved the experience and its walking distance to everything. Our room was very clean and bed is comfortable. We requested lower pillows and we got them. Very helpful Location is great and so close to MRT, little India, Arab street, bugis market, etc. Definitely location is a plus Thank you for everything.

Dear Quest26914441521, Thank you for sharing your feedback. We’re delighted you enjoyed our breakfast buffet, the cleanliness and comfort of your room, and that our team could assist with your pillow request. We appreciate your understanding of the room size and are glad you found our location convenient for exploring nearby attractions. Your kind words encourage us to keep delivering great experiences. Warm regards, Bernette Loh Executive Secretary

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,509 리뷰 9.7/10 위치
  • 2,319 리뷰 7/10 객실
  • 1,917 리뷰 8.6/10 서비스
  • 65 리뷰 8.2/10 인터넷 가격
  • 1,082 리뷰 8.9/10 청결도
  • 739 리뷰 8.2/10 조식
  • 581 리뷰 8.2/10 레스토랑
  • 45 리뷰 7.9/10 웰니스 센터

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