풀만 싱가포르 힐 스트리트 5성

고객 평점 (ALL 평가) 4.5/5 3,573 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
풀만 싱가포르 힐 스트리트 - Image 1
풀만 싱가포르 힐 스트리트 - Image 2
풀만 싱가포르 힐 스트리트 - Image 3
풀만 싱가포르 힐 스트리트 - Image 4
1 HILL STREET, 179949 싱가포르, 싱가포르

호텔설명

호텔 추가 정보

  • 수상 경력을 가진 DP 건축가가 디자인한 걸작

  • 도심에 위치하고 있어 비즈니스 중심 지구에 쉽게 접근할 수 있습니다.

  • 독창적인 음식 & 음료 컨셉 및 서비스 #UpYourGame

  • 숨막히는 풍광의 마리나 베이가 내려다보이는 트렌디한 루프탑 바

  • 고급 객실용품이 제공되는 스마트하게 디자인된 객실

숙박

호텔 위치

풀만 싱가포르 힐 스트리트

1 HILL STREET
179949 싱가포르
싱가포르

GPS:1.29415, 103.85051

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  3,573 리뷰

고객 평점 3.5/5

Seonhwa L. 친구 - 전체(All) 통지 확인

방음도 잘 되고 수영장도 너무 좋았어요. 하지만 트윈룸은 커넥팅룸이 없다는 표기를 해주었다면 좋았겠습니다.

고객 평점 2.0/5

Donghyeok Y. 커플 - 전체(All) 통지 확인

허니문 싱가포르 여행이였는데 케이크 준비해준다고 하시더니 제공받지 못하고 피드백도 받지못함.

Dear Donghyeok Y., Thank you for taking the time to share your feedback with us. While we are grateful you chose Pullman Singapore Hill Street for such a special occasion, we are truly sorry to learn that your honeymoon stay fell short of expectations. Please accept our sincerest apologies for the failure to deliver the honeymoon amenity that was promised. This should never have happened, and we fully understand how disappointing it must have been—especially during a milestone trip. Equally concerning is that no follow-up or explanation was provided despite the clear expectation set. This does not reflect the standards of care, attentiveness, and hospitality we strive to uphold. We are also concerned to learn that several aspects of your stay — from arrival to cleanliness and overall service — did not meet your expectations or our own. Your feedback has been escalated to the relevant teams for immediate review, and we will be reinforcing our procedures to ensure that promised amenities are tracked, fulfilled, and personally confirmed with our guests. As a valued ALL Gold member, you deserve a seamless and memorable stay. We hope you will allow us the opportunity to make this right and restore your confidence in us. Should you wish to return, please feel free to reach out to me directly so that I may personally assist in ensuring a far better experience. Once again, we extend our sincere apologies and thank you for giving us the chance to improve. Yours sincerely, Mazen Abilmona General Manager

고객 평점 3.5/5

Hyunsoo C. 1인 - 전체(All) 통지 확인

위치도 좋고 코지하고 새로운 시설은 좋았으나 골드멤버로서 누릴 수 있는 웰컴드링크 쿠폰 사용에 대항 설명이 전혀 없었으며, 개런티되지 않지만 가능할 수도 있는 룸 업그레이드가 불가한 것에 대해서도 먼저 설명이 없었습니다. 또한 배정받은 룸이 엘레베이터에서 매우 멀었는데 먼저 고객에게 안내를 해 주었으면 좋았을 것 같습니다.

Dear Hyunsoo C., Thank you for taking the time to share your experience at Pullman Singapore Hill Street. We are glad to hear that you enjoyed our location and found our facilities cozy and well-maintained. However, we sincerely apologise that our team did not provide sufficient information regarding Gold member benefits, such as welcome drink coupons and the possibility of room upgrades. We also regret that your assigned room’s distance from the elevator was not communicated in advance. Your feedback highlights areas where we can improve our guest communication, and we have shared your comments with our front desk team to ensure a more proactive and informative check-in experience in the future. We truly value your loyalty as an Accor Gold member and hope to have the opportunity to welcome you back, offering a stay that reflects the high standards you rightfully expect. Warm regards, Farah Dinah Guest Experience & Quality Manager

고객 평점 3.5/5

Yunjung L. 커플 - 전체(All) 통지 확인

위치가 정말 좋았으며 전반적으로 만족스러웠음.

Dear Yunjung L., Thank you for taking the time to share your feedback with us. We are pleased to hear that you appreciated our central location and that your overall stay was satisfactory. At the same time, we are sorry to learn that several aspects of your experience fell short of expectations. We sincerely apologise for the cleanliness concerns you encountered, particularly regarding the condition of the in-room coffee machine. This does not reflect the standards we uphold, and your comments have been shared with our Housekeeping team for immediate corrective action. We also regret that the food selection in the Executive Lounge did not align with your personal preferences, as well as the inconvenience caused by noise from the water system. Please rest assured that your observations have been escalated to the relevant departments for review and improvement. Your feedback is invaluable in helping us enhance the overall experience for our guests, and we truly appreciate your candour. We hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future. Warm regards, Mazen Abilmona General Manager

고객 평점 1.5/5

Nanhyun K. 비즈니스 - 전체(All) 통지 확인

호텔리어 Mr. Muqlisgh 매우 건방지고 무례하며 호텔 이용에 대한 질문들에 대해서도 친절함을 느낄 수 없었드. 체크인 할 때부터 너무 기분이 나빴습니다.

Dear Nanhyun K., Thank you for taking the time to share your detailed feedback with us. I am truly sorry to learn about the disappointing experience you encountered during your recent stay. This is far from the service standards we strive to deliver, and I sincerely apologise for the frustration and discomfort you felt from the moment of arrival. Your comments regarding the behaviour and attitude of our reception team are extremely concerning. Please rest assured that we take such feedback very seriously. What you described does not reflect the values of hospitality, respect, and professionalism that we uphold. I have already escalated this matter to our senior management team to conduct a thorough review and take the necessary corrective actions with the individuals involved. You should always feel welcomed, valued, and respected—especially as a Platinum member. Regarding your room upgrade and loyalty recognition, I am very sorry that you did not receive clear communication or an actual upgrade during your stay. Platinum benefits include an upgrade (subject to availability), and our team should have handled this with transparency, courtesy, and accuracy. We will be reinforcing our training and internal processes to ensure this does not happen again. I also regret that your welcome amenity and breakfast experience did not meet expectations. Your comments on food variety and the ease of using the coffee machine have been shared with our F&B team for immediate review. At the same time, we are glad to hear that you enjoyed the service and taste at Madisons, as well as the concierge, gym, pool, entertainment programme, and kids’ services. While it is reassuring to know that some parts of the hotel met your expectations, the issues you faced—particularly with the reception team—overshadowed your stay, and for that, we are truly sorry. We value your loyalty deeply, and I would appreciate the opportunity to personally restore your confidence in us. If you would allow, I would be grateful to continue this conversation directly and support you with any future stay arrangements. Thank you once again for bringing these matters to our attention. Your feedback helps us improve, and we genuinely hope to have the chance to welcome you back for a far better experience. Yours sincerely, Mazen Abilmona General Manager

그 외 웹 사용자 평가 등급

  • 1,978 리뷰 9.8/10 위치
  • 2,367 리뷰 7.8/10 객실
  • 2,619 리뷰 8.6/10 서비스
  • 19 리뷰 9.3/10 인터넷 가격
  • 1,127 리뷰 9.4/10 분위기
  • 1,058 리뷰 8.3/10 편의 시설
  • 1,008 리뷰 5.4/10 안락함
  • 951 리뷰 7.3/10 조식

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주변에 있는 다른 시설

싱가포르 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.