Fairmont Singapore 5성

고객 평점 (ALL 평가) 4.7/5 7,362 리뷰

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호텔설명

호텔 추가 정보

  • Located in the Downtown, near Marina Bay. Right above City Hall & Esplanade MRT stations.

  • Featuring 50,000 sqft of wellness facilities including spa, swimming pools and tennis courts.

  • Luxurious rooms and suites with private balconies and spectacular views of Singapore

  • Distinctive restaurants and bars serving superb food and drinks from around the globe

  • Three opulent ballrooms and 34 versatile meeting rooms for events of all sizes

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호텔 위치

Fairmont Singapore

80 Bras Basah Road
189560 SINGAPORE
싱가포르

GPS:1.294164089553334, 103.85391382269694

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.7/5  7,362 리뷰

TripAdvisor 평가  4.5/5  10,308 리뷰

2025으뜸 시설

Great hotel stay, must try out.

트립어드바이저 평점 5.0/5

Eleonora S TripAdvisor 인증 리뷰

This hotel was honest to goodness perfect in my opinion, when me and my 2 kids were placed in a room and there was a problem we got moved without any trouble and the service was terrific. They would always be open to help for absolutely anything, from big to small. But one of the best parts was the amazing photos that the staff could take, because we stayed for New Years Eve, and the pictures the staff at level 25 took was angled and performed greatly. Overall an extremely good hotel to visit worth the cost easily, 10/10 rating. Will definetely come back

Disappointed

트립어드바이저 평점 2.0/5

Flurrying TripAdvisor 인증 리뷰

We were in a Signature suite for 3 nights over the holidays. The only plus for the stay was we were able to check in a couple hours early and the front desk agent was very friendly. Now for the cons. The room is showing its age. The decor is outdated and the finishings aren't well maintained. The bathroom is tiny and the half-glass partition didn't keep the shower from getting onto the floor. We had just come from 3 nights from the Marina Bay Sands, so the stark difference in the room comfort, furnishings and finishings was night and day. The thermostat didn't go lower than 20. So I had to have the fan on at full blast to keep it as cool as possible. The bed is right next to one of the vents and at full blast, it is LOUD. So it was either a choice of being hot and stuffy or listening to loud gusts the entire night. None of which contributed to good sleep. Maintenance was called on Day 2 but they could not override the minimum temperature; and did something about a valve that was supposed to help. Spoiler alert: it didn't. Housekeeping missed on making up our room on Day 3. We had the 'please make up room' light lit, and were out most of the day. Came back to our room in the late afternoon; nada. Left the room for dinner at around 6pm, came back around 9pm and our room had been nicely turned down. Which was a bit of a surprise, given turndown service is supposed to be upon request. The 'regular' housekeeping miss meant that when we woke up dark and early the next day to make an early flight, we had no creamer or sugar supplies to make a coffee before heading to the airport. First world problems I know, but when you stay in a Fairmont, there are certain base level expectations. Again, comparing to Marina Bay Sands, where the rooms were immaculately made up twice a day (without request) and all amenities (bathroom and beverage) restocked completely. And lastly, the elevators conked on us not once, but twice during the stay. The first time it happened, the lights flickered, the screen in the elevator flickered and then the elevator stopped. We pressed the door open button, different floors, nada. Pressed the alarm button. Nada. Pressed the call button. Nada. After a couple minutes, I pressed the door open button and this time it did open. We scuttered out and caught another elevator down to the lobby. We let the front desk agent know of the problem; and he seemed very unperturbed; like it happens all the time. There was no urgency of maybe blocking off the elevator until maintenance could take a look at it. The second time a different (!!!) elevator did the same thing; except the stoppage was much quicker. We made sure to avoid these 2 elevators for the rest of our stay.... For your money, I'll look at other properties.

Gold lounge

트립어드바이저 평점 5.0/5

Shirley L TripAdvisor 인증 리뷰

Fantastic experience at the Fairmont Gold Lounge and the entire team is super hardworking. James, Sam, Jess, Ham, Jeff, Ansel, Maya and Zach - thank you all for taking care of all the guests and I’m sure everyone appreciates your professional and friendly services.

Great stay with positive service culture

트립어드바이저 평점 5.0/5

Sophie N TripAdvisor 인증 리뷰

We had a great stay, and would like to share our compliments for its wonderful team of staff, including: Meka from housekeeping, who was lovely and helpful, genuinely caring about us and very quick to understand and to take the initiative to make our stay a better one We enjoyed the food at Clove very much, experience was brightened with excellent service from all there, including Jie Ming, Amshyar, Chef Ke Ming and Chef James!

고객 평점 3.5/5

Hye W. K. 가족 - 전체(All) 통지 확인

비교적 낮은 층의 리모델링전 객실을 배정받아서 아쉬웠으나 늘 친절하고 섬세한 응대에 기분 좋은 호텔임. 칫솔을 추가요청하니 아이를 위해 어린이용 칫솔과 치약을 가져다 줌. 기본으로 칫솔과 함께 제공되는 치약이 많이 매운편이라 어린이용 치약이 많은 도움이 되었음. 조식불포함으로 예약했다가 당일 프레고에서 조식을 먹었는데 아코르플러스 정책이 달라져서인지 성인은 30프로 어린이는 성인의 반값이기에 할인이 안된다고 했음. 어른 2, 어린이 1명의 110달러 이상의 비용을 지불하기엔 조식이 약간 부실했음. 그래도 친절하고 깔끔해서 좋음. 프레고에서 조시시 오렌지 자동착즙 기계가 있어서 잘 이용함. 쌀국수는 좀 밍밍함. 그래도 전체적으로 늘 기분좋은 호텔임. 위치 갑~ 참고로 체크인 접수해준 맨 왼쪽 데스크의 남자직원분이 친절했음.

김혜원님, 소중한 의견 주셔서 감사합니다. 저희 호텔의 위치와 친절한 서비스에 대해 긍정적으로 평가해 주셔서 기쁩니다. 그러나 리모델링된 객실과 조식 관련하여 불편함을 느끼셨다니 안타깝습니다. 어린이용 칫솔과 치약이 도움이 되었다는 말씀에 안도감을 느낍니다. 아코르플러스 정책 변경으로 인해 조식 할인에 대한 혼란이 있었던 점, 사과드립니다. 저희는 고객님께 만족스러운 경험을 제공하기 위해 노력하고 있으며, 조식 품질에 대한 귀하의 소중한 피드백은 향후 개선에 참고하도록 하겠습니다. 다시 한번 감사드리며, 앞으로도 더욱 발전하는 Fairmont Singapore가 되도록 하겠습니다. 따듯한 마음을 담아, 페어몬트 싱가포르 경영진

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,463 리뷰 9.6/10 위치
  • 3,395 리뷰 8.3/10 객실
  • 3,752 리뷰 8.8/10 서비스
  • 39 리뷰 6.3/10 인터넷 가격
  • 993 리뷰 8.3/10 분위기
  • 771 리뷰 7.7/10 조식
  • 769 리뷰 8.7/10 청결도
  • 425 리뷰 6.2/10 가격 대비 가치

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