Swissôtel The Bosphorus - Istanbul 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 3,618 件のレビュー

Swissôtel The Bosphorus - Istanbul - Image 1
Swissôtel The Bosphorus - Istanbul - Image 2
Swissôtel The Bosphorus - Istanbul - Image 3
Swissôtel The Bosphorus - Istanbul - Image 4
Visnezade Mah Acisu Sok, NO 19 Macka, Besiktas, 34357 ISTANBUL, トルコ

説明

ホテルのその他の情報

  • Located at the heart of the city (on the Bosphorus)

  • Large variety of room product with sea and garden view

  • 60,000 square meter of gardens

  • Largest meeting room (Fuji Ballroom) has 1,100 seating capacity

  • 10 minutes walking distance to shopping district Nisantasi

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ホテル所在地

Swissôtel The Bosphorus - Istanbul

Visnezade Mah Acisu Sok, NO 19 Macka, Besiktas
34357 ISTANBUL
トルコ

GPS:41.041614, 28.997568

電話番号
ファックス +90 212 326 11 22

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  3,618 件のレビュー

トリップアドバイザーの評価  4.8/5  6,465 件のレビュー

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トリップアドバイザーの評価 1.0/5

Ainur O トリップアドバイザー認証口コミ

Our stay at this so-called five-star hotel was extremely disappointing and absolutely unacceptable for the level of service it claims to provide. We booked a non-smoking room specifically because we were traveling with a newborn baby and young children. Despite this, several times a day our room was filled with a very strong smell of cigarette smoke coming from the room above. The odor was intense, persistent, and created an unsafe environment — especially for a newborn, who is extremely sensitive to second-hand smoke. I reported this issue yesterday to both housekeeping and the front desk. Unfortunately, no meaningful action was taken. The only “solution” offered was a small, noisy humidifier, which did nothing to reduce the smell due to how strong the smoke was. After multiple complaints, the situation remained unchanged — the hotel simply ignored a serious health and safety issue. We are checking out tomorrow, and with a newborn, small children, and many belongings, changing rooms was not a realistic option. But that does not excuse the hotel from failing to provide the conditions that we paid for — especially when a non-smoking room and the health of a newborn are involved. For a property that advertises itself as luxury and five-star, this complete lack of responsibility, ineffective response, and disregard for guests’ safety is absolutely unacceptable. I do not recommend this hotel to families with children or anyone expecting proper service, enforcement of rules, and a safe, smoke-free environment.

Madhus İstanbul

トリップアドバイザーの評価 5.0/5

Nükhet K トリップアドバイザー認証口コミ

Excellent food, excellent service with dear Kiraz 🩷 She suggested wonderful tastes, explained every detail. We’re coming again soon!

A memorable first time experience !!

トリップアドバイザーの評価 5.0/5

simonfW3976TR トリップアドバイザー認証口コミ

This is an excellent hotel with great views of the City @ Bosphoros. It is conveniently located, a short walk to Kabataş ferry terminal and light rail station which gives you access to all of the main sights in Istanbul. The Swissotel Bosphoros service levels and food and bar options are second to none and the staff could not be more helpful. I would like to particularly thank Hüseyin & Ali in the Executive Lounge for their advice, support and friendship during our stay. When we visit Istanbul again I’m sure we will be welcomed back at the Hotel like old friends. Teşekkür ederim! S&J

Breakfast experience

トリップアドバイザーの評価 5.0/5

Noor A ビジネス - トリップアドバイザー認証口コミ

Burakakan was Very professional and warm. He was very attentive to the needs of the table and quick to help out with everything that was needed. He had a very good attitude and was very pleasant to deal with and went above and beyond what is needed.

Great experience and service

トリップアドバイザーの評価 5.0/5

Jason P トリップアドバイザー認証口コミ

Food and service is amazing and staff are very welcoming and hospitable. Location is also great and room is very impeccable. Thanks Burakhan and the rest of the crew esp on the 16th floor!

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,018 件のレビュー 8.7/10 ロケーション
  • 1,907 件のレビュー 9/10 客室
  • 3,857 件のレビュー 9.2/10 サービス
  • 9 件のレビュー 8.7/10 インターネット
  • 924 件のレビュー 8.3/10 料理
  • 687 件のレビュー 8.7/10 設備
  • 674 件のレビュー 8.4/10 清潔さ
  • 670 件のレビュー 8.8/10 雰囲気

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