ジアルティザンイスタンブールMギャラリー 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 502 件のレビュー

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Omer Avni Mah Inonu Caddesi, No 42 Gumussuyu Beyoglu, 34437 イスタンブール, トルコ

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  • 無料 Wi-Fi

  • 市中心部にあるホテル、歴史的観光名所や公共交通機関へのアクセス良好

  • 136のモダンな客室とテラススイート

  • コネクティングルームをご利用いただけます

  • 無料のフィットネスセンター

当ホテルの客室

ホテル所在地

ジアルティザンイスタンブールMギャラリー

Omer Avni Mah Inonu Caddesi, No 42 Gumussuyu Beyoglu
34437 イスタンブール
トルコ

GPS:41.037109, 28.991705

電話番号
ファックス +90 212 924 27 00

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス

Madam Niça

Dining above the famous Bosphorus, Madam Niça is on the rooftop of The Artisan Istanbul MGallery featuring sweeping views of Istanbul city. The restaurant menu represents Bozcaada Island heritage blended with the traditional cuisine.

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実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  502 件のレビュー

トリップアドバイザーの評価  4.5/5  1,526 件のレビュー

2024エクセレンス認証

Amazing

トリップアドバイザーの評価 5.0/5

Duygu M トリップアドバイザー認証口コミ

I definitely recommend this amazing place to have your breakfast by looking through the magnifique scene. Staff, scene, quality of products and are all nice. People are all smiling and helpful. Don’t forget to fancy a cup of coffee after your breakfast 🌺

Dear Duygu M, Thank you for your positive review! We are thrilled to hear that you enjoyed your breakfast with the magnificent view at The Artisan Istanbul MGallery. Our team takes pride in providing exceptional service and quality products to ensure a memorable experience for our guests. It's delightful to know that you found our staff friendly and helpful. We look forward to welcoming you back for another cup of coffee. Warm regards, The Artisan Istanbul MGallery

Quite area off Taksim Square

トリップアドバイザーの評価 4.0/5

PhilipYos Friends getaway - トリップアドバイザー認証口コミ

Close to Taksim Square. Easy access to airport bus and metro. High standard property. Clean everywhere. Comfortable rooms. Exceptional friendly housekeeping. Small local shops/restaurant/supermarket in the local area. Safe deposit box i rooms.

Dear Phil, We are delighted to hear about your positive experience at our hotel. Thank you for highlighting our convenient location near Taksim Square and the airport bus and metro access. We are glad you enjoyed our high standard property, clean rooms, and exceptional housekeeping service. It's great to know you found the local area charming with small shops and restaurants. Your safety is our priority, and we are pleased you appreciated the safe deposit boxes in the rooms. We look forward to welcoming you back soon. Warm regards, The Artisan Istanbul MGallery

‘ Artisan McGallery Istanbul - A Turkish Delight’

トリップアドバイザーの評価 5.0/5

nayeemsait Couples - トリップアドバイザー認証口コミ

Well located stylish hotel with impeccable service staff made my stay in Istanbul more memorable. Ergin, Cengis, Ilayda, Aziz , Berk , Deniz were so helpful during our stay . F&B team under executive chef Sabri Canberk was well curated cullinarian especially chef Yigithan . I must mention the honesty of steward Ali bringing back my thrown envelope thinking it was an empty envelope with Euros in it 👏👏🙏🏻🙏🏻 Overall a fantastic performance by the staff and the ownership 👏👏👏👏

Dear nayeemsait, We are delighted to hear that you had a memorable stay at The Artisan Istanbul MGallery. It is heartening to know that our well-located stylish hotel and impeccable service staff, including Ergin, Cengis, Ilayda, Aziz, Berk, Deniz, and Chef Yigithan, contributed to your positive experience. We are especially proud of the honesty and dedication shown by steward Ali in returning your misplaced envelope. Your kind words about the F&B team under Executive Chef Sabri Canberk are truly appreciated. At The Artisan Istanbul MGallery, we strive to provide exceptional service and create lasting memories for our guests. Your recognition of the staff's efforts and the ownership is a great motivation for us. We look forward to welcoming you back for another delightful experience. Warm regards, The Artisan Istanbul MGallery

Never Again!!

トリップアドバイザーの評価 1.0/5

ARA1109 Friends getaway - トリップアドバイザー認証口コミ

The stay was averagely ok. Rooms very dated with malfunctioned broken showers and even after requesting twice no action was taken by anyone. Most of the staff were pleasant, friendly and courteous barring the experience we had with Aziz and Ilayda at the Front Desk who were outrageously rude and unkind. Having stayed and travelled globally till date had not come across anyone especially from a hotel service background so rude. Smallest of the requests were flatly denied and refused by these two people. We had two rooms between four guests and Ilayda blocked access to one of our rooms stating that one guest had left earlier in the morning even though we were still using that room!! After much pleading she finally gave access to the room!! Nothing short of being disrespected. The attitude of both of them was close to being racists to say the least!! Never again staying or recommending this hotel.

Dear ARA1109, We are deeply sorry to hear about your disappointing experience during your recent stay at our hotel. Please accept our sincerest apologies for the inconveniences you encountered with the dated rooms and malfunctioning showers. Your feedback regarding the lack of prompt action taken by our team has been duly noted and will be addressed internally to prevent such occurrences in the future. It is truly disheartening to learn about the negative interaction you had with some members of our Front Desk team. It is very normal that your requests such as a free Corner Room / Suite room or a free sea view room are not met during a period when our hotel is fully booked. We hold our staff to the highest standards of hospitality and it is concerning to hear that you felt disrespected during your interactions. Rest assured that your comments have been shared with the relevant department heads for further investigation and appropriate training. At The Artisan Istanbul MGallery, we strive to provide a welcoming and inclusive environment for all our guests, and we are saddened to hear that we fell short of your expectations. Your feedback is invaluable to us as we continuously work towards improving our services. We sincerely apologize for the discomfort you experienced and assure you that necessary steps will be taken to prevent such incidents from happening again. We appreciate your feedback and the time you have taken to share your concerns with us. Should you reconsider staying with us in the future, we would welcome the opportunity to restore your faith in our hotel. Warm regards, The Artisan Istanbul MGallery

One of a Kind

トリップアドバイザーの評価 5.0/5

Explorer41941900710 Friends getaway - トリップアドバイザー認証口コミ

From the moment we arrived, we were greeted by the adorable dogs—a unique and delightful experience not commonly found in most hotels. The Artisan boasts a playful yet cozy atmosphere. Aziz welcomed us warmly upon arrival, and the bellman who assisted us (unfortunately, I didn’t catch his name) went above and beyond to help with our luggage and provide a brief introduction to the room's facilities. He even took the time to write down the important extensions on a notepad to ensure we had everything we needed during our stay. Breakfast was a highlight, offering a stunning view that deepened our appreciation for Turkey as a country. Yahya, Ece, and Ali were all wonderful—attentive and eager to ensure we had everything we needed for a comfortable start to the day. Ergin and Deniz were also fantastic and friendly during our checkout, offering the kind of service that makes you want to return. Thank you all and kudos to the entire team for an outstanding management!

Dear Anna Samson, We are delighted to read your kind words about your recent stay at The Artisan Istanbul MGallery. We are thrilled to hear that you enjoyed the unique and delightful experience of being greeted by our adorable dogs upon your arrival. It is wonderful to know that you found our hotel to boast a playful yet cozy atmosphere, and that Aziz welcomed you warmly. We appreciate your recognition of the exceptional service provided by our bellman, who went above and beyond to assist with your luggage and introduce you to the room's facilities. We are glad that our team members Yahya, Ece, Ali, Ergin, and Deniz contributed to making your stay memorable with their attentive and friendly service. Your compliments will be shared with the entire team as motivation to continue delivering outstanding experiences to all our guests. Thank you once again for your feedback, and we look forward to welcoming you back for another enjoyable stay at The Artisan Istanbul MGallery. Warm regards, The Artisan Istanbul MGallery

との提携 TripAdvisor

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