ノボテル イスタンブール ボスポラス 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,862 件のレビュー

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Kemankes Kara Mustafa, Pasa Mah Kemankes, Cad. No:57-59 Karakoy, 34425 イスタンブール, トルコ

説明

ホテルのその他の情報

  • 無料のWi-Fi付き、モダンなデザインの200のゲストルームとスイートルーム。

  • Fully equipped, flexible meeting rooms with high-quality amenities.

  • ボスポラス海峡の素晴らしい眺めと無料アメニティを備えたスイートルームをご用意しております。

  • ボスポラス海峡の壮大な眺めが楽しめるスイート、無料のアメニティ

  • 近隣にはイスタンブール近代美術館や絵画・彫刻美術館がございます。

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ホテル所在地

ノボテル イスタンブール ボスポラス

Kemankes Kara Mustafa, Pasa Mah Kemankes, Cad. No:57-59 Karakoy
34425 イスタンブール
トルコ

GPS:41.024666, 28.979981

電話番号
ファックス +90 212 372 07 07

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,862 件のレビュー

トリップアドバイザーの評価  4.3/5  1,071 件のレビュー

2025エクセレンス認証

お客さまの声 3.5/5

Michinari I. ファミリー - 確認済みレビュー すべて

プラスは綺麗で機能的な設備、親切なスタッフ、イスタンブール初心者の観光客に適した立地。マイナスは、ホテル前の道路の渋滞で時間によりUberが中々進まない若しくはホテルに帰る途中の道で降ろされる、部屋の暖房がほとんど効かなかったこと。

Dear Michinari I., Thank you for your feedback regarding your recent stay. I appreciate your positive remarks about our facilities and staff. I regret to hear about the traffic challenges and the heating issue in your room. Your comments are valuable for our ongoing improvements. Sincerely, Dilek SEVIG Guest Experience Manager

Excetional and Outstanding

トリップアドバイザーの評価 5.0/5

Reeta C トリップアドバイザー認証口コミ

We stayed here for a long 4 day trip . Location was great with lots of local places to visit and eat . Easy access to dinner cruise which is highly recommended . Hotel is clean and staff very welcoming . Want to say special thanks to Ibrahim and Huseyin for looking after us. As a member of the hotel club they allowed us a later checkout . Thanks again

Dear Guest, Thank you very much for sharing your kind and positive feedback. We are truly pleased to hear that you enjoyed your stay, appreciated our central location, cleanliness, and the welcoming attitude of our team. It is also great to know that the late check-out benefit contributed positively to your experience as a valued club member. Your recommendation means a lot to us, and we look forward to welcoming you back again in the near future. Kind Regards, Dilek S. Guest Experience Manager

Great hotel with a great view

トリップアドバイザーの評価 5.0/5

Robert S トリップアドバイザー認証口コミ

We always stay at this hotel on our visits to Istanbul. The rooms are the perfect size for a short stay. The hotel is close to many and various ferry terminals and it is right in the centre of Istanbul's nightlife. The new art museum is just a short walk away. The breakfast is probably one of the best hotel breakfasts we have had in many a year and the view from the dining room is superb. We had dinner in the restaurant one evening and the fish was so succulent and tasty. Our stay coincided with my birthday and the hotel left a lovely cake in our room on the day. You don't get that very often.

Dear Guest, Thank you very much for your kind and detailed feedback. We are delighted to hear that you enjoy staying with us and that our location, breakfast, restaurant, and birthday surprise made your visit special. We truly appreciate your loyalty and look forward to welcoming you back to Istanbul very soon. Kind regards, Dilek S. Guest Experience Manager

I am sorry I chose this hotel .

トリップアドバイザーの評価 3.0/5

Yasmine B トリップアドバイザー認証口コミ

The rooms cleanliness is a serious disappointment. The carpet is old and stained as were the blankets. The bathroom and room were cleaned only superficially and amenities were not not replaced such as laundry bag or tissue. They have very limited staff for cleaning and service and often fail to respond unless you call the operator .

Dear Yasmine B, Thank you for sharing your experience with us. I am truly sorry that the room cleanliness and service did not meet your expectations. The issues you mentioned regarding the carpet, linens, bathroom cleaning, and missing amenities are far from the standards we strive to maintain, and we sincerely apologize for the inconvenience caused. Your feedback has been shared with our housekeeping and guest services teams for immediate corrective action. We appreciate you bringing this to our attention and hope we may have the chance to restore your confidence in a future stay. Kind Regards, Dilek S. Guest Experience Manager

Novotel Karakoy

トリップアドバイザーの評価 3.0/5

Maar A トリップアドバイザー認証口コミ

The hotel was great really clean and luxurious, i liked my room so much ( except for the view it was horrible) but the room was really comfy clean quiet and great place to take a rest. Also i liked the breakfast buffet i wish there were more Turkish food there however I really liked the breakfast and the view was insane great way to start your day, the only thing I didn’t like about the hotel is the front office staff they’re really act like they don’t have the time or energy for the guests and they refused to give us a late checkout at the time we requested

Dear Meem A, Thank you very much for sharing your detailed feedback and for choosing to stay with us. We are delighted to hear that you enjoyed the cleanliness and comfort of your room, as well as our breakfast buffet and its beautiful view. Your positive comments truly motivate our team. We are sorry to learn that the room view and your interaction with our front office team did not fully meet your expectations. Please be assured that we will review this with the team to ensure a more attentive and energetic approach for all our valued guests. Regarding the late check-out request, we fully understand how important flexibility is during travel. During your stay, the hotel was at very high occupancy due to peak season, and although we always do our best to accommodate late check-outs whenever possible, unfortunately availability was extremely limited on that day. We truly appreciate your understanding, and we hope to welcome you back again for an even more seamless experience. Kind regards, Dilek S. Guest Experience Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,264 件のレビュー 9.5/10 ロケーション
  • 1,183 件のレビュー 7.1/10 客室
  • 1,414 件のレビュー 9/10 サービス
  • 7 件のレビュー 10/10 インターネット
  • 538 件のレビュー 9.3/10 朝食
  • 474 件のレビュー 7.1/10 清潔さ
  • 332 件のレビュー 8.8/10 料理
  • 189 件のレビュー 4.8/10 お値打ち度

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。