ノボテル イスタンブール ボスポラス 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,851 件のレビュー

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Kemankes Kara Mustafa, Pasa Mah Kemankes, Cad. No:57-59 Karakoy, 34425 イスタンブール, トルコ

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ホテルのその他の情報

  • 無料のWi-Fi付き、モダンなデザインの200のゲストルームとスイートルーム。

  • Fully equipped, flexible meeting rooms with high-quality amenities.

  • ボスポラス海峡の素晴らしい眺めと無料アメニティを備えたスイートルームをご用意しております。

  • ボスポラス海峡の壮大な眺めが楽しめるスイート、無料のアメニティ

  • 近隣にはイスタンブール近代美術館や絵画・彫刻美術館がございます。

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ホテル所在地

ノボテル イスタンブール ボスポラス

Kemankes Kara Mustafa, Pasa Mah Kemankes, Cad. No:57-59 Karakoy
34425 イスタンブール
トルコ

GPS:41.024666, 28.979981

電話番号
ファックス +90 212 372 07 07

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,851 件のレビュー

トリップアドバイザーの評価  4.3/5  1,069 件のレビュー

2025エクセレンス認証

I am sorry I chose this hotel .

トリップアドバイザーの評価 3.0/5

Yasmine B トリップアドバイザー認証口コミ

The rooms cleanliness is a serious disappointment. The carpet is old and stained as were the blankets. The bathroom and room were cleaned only superficially and amenities were not not replaced such as laundry bag or tissue. They have very limited staff for cleaning and service and often fail to respond unless you call the operator .

Novotel Karakoy

トリップアドバイザーの評価 3.0/5

Maar A トリップアドバイザー認証口コミ

The hotel was great really clean and luxurious, i liked my room so much ( except for the view it was horrible) but the room was really comfy clean quiet and great place to take a rest. Also i liked the breakfast buffet i wish there were more Turkish food there however I really liked the breakfast and the view was insane great way to start your day, the only thing I didn’t like about the hotel is the front office staff they’re really act like they don’t have the time or energy for the guests and they refused to give us a late checkout at the time we requested

Dear Meem A, Thank you very much for sharing your detailed feedback and for choosing to stay with us. We are delighted to hear that you enjoyed the cleanliness and comfort of your room, as well as our breakfast buffet and its beautiful view. Your positive comments truly motivate our team. We are sorry to learn that the room view and your interaction with our front office team did not fully meet your expectations. Please be assured that we will review this with the team to ensure a more attentive and energetic approach for all our valued guests. Regarding the late check-out request, we fully understand how important flexibility is during travel. During your stay, the hotel was at very high occupancy due to peak season, and although we always do our best to accommodate late check-outs whenever possible, unfortunately availability was extremely limited on that day. We truly appreciate your understanding, and we hope to welcome you back again for an even more seamless experience. Kind regards, Dilek S. Guest Experience Manager

Excellent location , great rooms and superb food.

トリップアドバイザーの評価 5.0/5

Paul N トリップアドバイザー認証口コミ

First time in Istanbul and this hotel was an excellent choice. Great rooms, quiet, clean and spacious. The breakfast in the roof top restaurant was excellent and the variety on offer was superb. We dined in the Murver Restaurant and would highly recommend as the service and quality of food was first class. Location is spot on to allow you to walk to everywhere (get your steps up) or to catch the tram which is pay wave , so super easy to use.

Dear Guest, Thank you very much for your excellent review and for choosing our hotel for your first visit to Istanbul. We are delighted to hear that you enjoyed our location, spacious and quiet rooms, and the breakfast at our rooftop restaurant. It is also wonderful to know that you had such a great experience at Mürver Restaurant, your kind words about the service and food quality are truly appreciated by our team. We’re glad our central location made it easy for you to explore the city, whether by walking or using the tram. We hope to have the pleasure of welcoming you back on your next trip to Istanbul. Kind regards, Dilek S. Guest Experience Manager

Great stay - scam taxi

トリップアドバイザーの評価 3.0/5

kristofredei トリップアドバイザー認証口コミ

The hotel is great, with clean and comfortable rooms, friendly staff, a nice little sauna and steam room. The breakfast buffet is delicious and abundant! Unfortunately the end of my stay left a very bad taste - I asked them to call a taxi for me in order to avoid scams. They did call one, and the driver promptly proceeded to try to scam me at the end of the ride ("can't show you the fare because I already turned the meter off, but trust me this perfectly round number is what it said"), with the hotel reception offering little assistance when I called them for help. I understand if it's almost impossible to find an honest cab driver in the city, but I'd rather you tell me so than connect me with a scammer.

Dear Guest, Thank you for your kind words about our rooms, staff, and breakfast. We’re truly sorry that your departure experience was affected by the taxi issue. Please be assured that we never intend for our guests to face such situations, and we understand your frustration. We will follow up with the taxi company immediately to prevent this from happening again. Your feedback is very valuable, and we appreciate you bringing it to our attention. We hope to welcome you back for a smoother and fully enjoyable stay. Kind regards, Dilek S. Guest Experience Manager

Very enjoyable stay

トリップアドバイザーの評価 5.0/5

cazzascorp トリップアドバイザー認証口コミ

We stayed here for three nights at the end of our holiday in Turkiye and really enjoyed it. The hotel is pleasant and appealing and is very well located right at the Galataport which is very handy for cruises. The hotel is also just a few minutes' walk to the tram stop which will take you to the many and wonderful attractions the fabulous city of Istanbul has to offer. The hotel staff were friendly and pretty helpful, our room was very comfortable and there are a variety of restaurants onsite - they are a little pricey however. The breakfast buffet was quoted to us a 32 euro per person which seems very expensive to us to be honest and we did not eat breakfast there. The cafe at the front of the restaurant has good quality food, but the service is very slow. However If you don't want to eat at the hotel restaurants, there are plenty of very good other options close by. We appreciated the free 1 hour later check-out and the friendliness of the lady who serviced our room - she always had a friendly and welcoming smile. It's those little things that can make a hotel stay feel extra memorable. There is a swimming pool onsite although we did not use it. I would recommend this hotel.

Dear Guest, Thank you very much for your lovely review and for recommending us. We’re delighted to hear you enjoyed your stay, our location, and the friendly service from our team. We truly hope to welcome you back again soon! Kind regards, Dilek SEVIG Guest Experience Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 1,415 件のレビュー 9/10 サービス
  • 6 件のレビュー 10/10 インターネット
  • 542 件のレビュー 9.2/10 朝食
  • 458 件のレビュー 7.3/10 清潔さ
  • 322 件のレビュー 8.9/10 料理
  • 192 件のレビュー 4.3/10 お値打ち度

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