Swissôtel Amsterdam 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.2/5 817 görüş

Swissôtel Amsterdam - Image 1
Swissôtel Amsterdam - Image 2
Swissôtel Amsterdam - Image 3
Swissôtel Amsterdam - Image 4
Damrak 96, 1012 LP AMSTERDAM, Netherlands

Açıklama

Otel ekstraları

  • Central location, just a few steps from Dam Square and Central Station

  • On foot, discover the hidden treasures of Amsterdam within walking distance

  • Modern amenities, a fitness center and conference rooms

  • International cuisine with a view at the Royal 98 restaurant

  • Situated in a historically significant landmark building

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Otelin konumu

Swissôtel Amsterdam

Damrak 96
1012 LP AMSTERDAM
Netherlands

GPS:52.373403, 4.893462

Telefon
Faks +31 20 522 3225

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi
Otele yakın
  • Araba parkı

ROYAL98

ROYAL98 is an Italian food concept in the centre of Amsterdam where pasta's, thin-crust wood oven pizza and freshly made salads play a central role. Guests can enjoy an all-day menu and being ensured of fresh and organic ingredients from local suppliers.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.2/5  817 görüş

TripAdvisor Derecesi  4.0/5  1.707 görüş

Great experience!

Tripadvisor puanı 5.0/5

Trail21501665760 TripAdvisor onaylı yorum

Super friendly staff! Especially Steven. Thanks for giving us the information we needed to have a lovely stay in your hotel and in Amsterdam. The rooms are clean and spacious. Even if it’s on a busy road inside in the hotel it’s super quiet! We’re def coming back!

Dear Guest, Thank you for this great review. We're thrilled to hear that your time with us was enjoyable. We are delighted that you appreciated the attentive assistance from Steven, our clean and spacious rooms, and the serene ambiance within our hotel, despite the bustling location. Our team takes great pride in delivering exceptional service and ensuring that our rooms provide a peaceful retreat in the heart of Amsterdam. We look forward to welcoming you back soon. Kind regards, Wencke Bolsius, General Manager

They should have told us!!!

Tripadvisor puanı 1.0/5

macis49 TripAdvisor onaylı yorum

Booked again as we've stayed there before and really enjoyed it. Upon arriving at the hotel we were offered a great upgrade to a larger suite, but I'm afraid that's the end of the good news. Noone mentioned at time of booking nor again when we checked in, that there was absolutely no restaurant available and the room service menu was greatly reduced. I find this sneaky and duplicitous to not mention at time of booking or again when face to face at check in, but no it slipped there minds!!! Still charged full rate though despite there being half the hotel out of commission. They did know off the mini bar bill which amounted to approx 30 euro,poor compensation if I'm honest. Won't stay again.

Dear Guest, Thank you for taking the time to provide us with your review. We are delighted that your previous experiences at Swissôtel Amsterdam were enjoyable and that the upgrade to our larger suite met your expectations. Our aim is to provide a stay that is both comfortable and memorable, ensuring that each visit is as special as the last. However, we deeply regret that our dining options did not align with your expectations during your most recent visit. We understand the inconvenience caused due to the limited room service menu and the unavailability of our restaurant. Our restaurant is open until 10 pm and we have room service for certain meals until the morning. We are committed to providing a transparent and honest service, and we will be reviewing our communication practices to ensure that all our guests are fully informed of available services at the time of booking and upon arrival. We look forward to welcoming you very soon. Best regards, Wencke Bolsius, General Manager

Amazing stay

Tripadvisor puanı 5.0/5

sophiepB2712OY TripAdvisor onaylı yorum

A brilliant 3 night stay at this hotel! It was in amazing location, one step outside and you are in the hustle and bustle of Dam Square. The room was spacious with nice facilities & the bed was sooo comfy! The room was a little tired in places but nothing that a little paint wouldn’t sort out. We opted for breakfast everyday which was really yummy and there was a lot of choice for everyone and it set us up for the day. All of the staff were lovely, really helpful and pleasant to talk to. Thanks for making our stay so wonderful!

Dear Ms. Oy, Thank you for the time taken to share your experience of staying with us. It is truly rewarding to hear that your stay at Swissotel Amsterdam was marked by satisfaction. We are delighted that you appreciated the spaciousness of our rooms, the supreme comfort of our Frette luxury bed linens, and the variety of choices at our breakfast buffet. Your kind words about our staff provide us with great encouragement to keep up the good work. However, we have taken note of your observations regarding the room's condition. We are continuously working to refresh our accommodations and ensure they meet the standards our guests expect and deserve. We appreciate your understanding and are grateful that it did not significantly impact your overall experience. Finally, we are pleased that our central location on Dam Square added to the convenience and enjoyment of your visit to the vibrant heart of Amsterdam. The city's key attractions, shopping areas, and cultural experiences are indeed just steps away from our doorstep. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Wencke Bolsius, General Manager

Swiss hotel Amsterdam

Tripadvisor puanı 5.0/5

Joanjoan2011 TripAdvisor onaylı yorum

We stayed at this hotel in October for 3 nights , breakfast included. Great location , Dam Square , lots of shopping & 15 min walk to Amsterdam Central Station. Hotel was clean, & QUIET .Staff was friendly & very helpful . I recommend this hotel for a comfortable stay . Dam Square is quite busy a lot of foot traffic , like New York. . Wear comfortable shoes !!

Dear Madam, Thank you for sharing your experience with us. It is heartwarming to hear that your stay at Swissotel Amsterdam was such a memorable one. We are thrilled that you appreciated our prime location right in the bustling heart of the city, the cleanliness that we maintain with great care, and the peaceful atmosphere of our sound-proofed guest rooms. It is also wonderful that our team's dedication to providing friendly and helpful service contributed to your comfortable stay. Moreover, we are pleased that the proximity to major shopping destinations and Amsterdam Central Station enhanced your visit. It would be a pleasure to welcome you back. Best wishes, Wencke Bolsius, General Manager

Great Choice of Hotel

Tripadvisor puanı 5.0/5

argwatkins Couples - TripAdvisor onaylı yorum

This is a great hotel. We had 4 nights here in November and it was perfect. The check in process was simple and courteous, though their practice to take £50 a night off your credit card rather than reserve it seemed a little odd. The room was spacious and well appointed with shower gel shampoo and hand wash all provided in the room. Room service comes every day but you have the option to skip it and just put a sign on the door. The mini bar was sensibly prices and the beer was a welcome refresher after our journey there as they do not sell alcohol after 4pm on certain days in the shops. The location of the hotel is excellent...about 15 minute walk from Centraal Station. All tram stops are within a few minutes walk so it is very easy to get around. All in all an excellent hotel and we would come here again.

Dear Guest, Thank you for taking the time to review your stay. We are thrilled to hear that your stay with us was enjoyable. We are delighted that you found the room to be spacious and well-equipped for your comfort, reflecting our dedication to providing a serene and rejuvenating atmosphere. It's great to know that our room service met your expectations, adding to the convenience of your stay. Your appreciation for our sensibly priced mini bar and the refreshment it provided is also much appreciated. As per our company policy, we take a deposit from our guests. However, the amount blocked from the guest's credit card is refunded upon check-out. Furthermore, we are pleased that our central location contributed to the ease of your travels around the vibrant city of Amsterdam. We are hoping to welcome you back in the future. All the best. Wencke Bolsius, General Manager

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Amsterdam şehrindeki tüm otellerimiz

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