Swissôtel Amsterdam 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.3/5 1.074 görüş

Swissôtel Amsterdam - Image 1
Swissôtel Amsterdam - Image 2
Swissôtel Amsterdam - Image 3
Swissôtel Amsterdam - Image 4
Damrak 96, 1012 LP AMSTERDAM, Netherlands

Açıklama

Otel ekstraları

  • Central location, just a few steps from Dam Square and Central Station

  • On foot, discover the hidden treasures of Amsterdam within walking distance

  • Modern amenities, a fitness center and conference rooms

  • International cuisine with a view at the Royal 98 restaurant

  • Situated in a historically significant landmark building

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Otelin konumu

Swissôtel Amsterdam

Damrak 96
1012 LP AMSTERDAM
Netherlands

GPS:52.373403, 4.893462

Telefon
Faks +31 20 522 3225

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi
Otele yakın
  • Araba parkı

ROYAL98

ROYAL98 is an Italian food concept in the centre of Amsterdam where pasta's, thin-crust wood oven pizza and freshly made salads play a central role. Guests can enjoy an all-day menu and being ensured of fresh and organic ingredients from local suppliers.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.3/5  1.074 görüş

TripAdvisor Derecesi  4.5/5  1.687 görüş

2023 mükemmeliyet sertifikası

Three days became two

Tripadvisor puanı 1.0/5

197kathleens TripAdvisor onaylı yorum

Bad view. Gross pigeons directly at our window kept us awake. Disappointed hotel didn’t help us as we missed first night because of airline delay despite notifying hotel. The location worked well for us though from train station. This was also close to good restaurants and museums.

Prime location 😍

Tripadvisor puanı 5.0/5

mohammad b TripAdvisor onaylı yorum

I did enjoy of my stay Best staff and helpful reception All staff was patient and kind It has prime location( best location in Amsterdam ) Actually this hotel was perfect with economic budget😍👌🏻 And from the negative points I can mention the old decor of the room and the bed but Considering the cleanliness of the hotel and the price, it can be ignored

Dear Guest, Thank you very much for your kind review. It brings us immense joy to know that your stay at our hotel met your expectations. We are pleased that our team's dedication and assistance contributed positively to your experience, ensuring a memorable stay in the heart of Amsterdam. Our staff takes great pride in offering personalized service, and your kind recognition of their efforts is truly appreciated. We hope to have the opportunity to welcome you back in the future for another enjoyable stay. Kind regards, Wencke Bolsius, General Manager

Prime location, Swissotel Ams

Tripadvisor puanı 5.0/5

Sahannahlim TripAdvisor onaylı yorum

Definitely a good choice to select this hotel. After reading much reviews, good and bad, My experience during my stay was very good. The hotel staff are helpful and friendly, especially a big thank you to Rob at reception. He is very accommodating and has a heart for his guests. The location here at damrak is so perfect. Easy to go around, by foot, tram or metro n train service. The room ! got has good sound proof, even with all the events at Dam square. Eateries and shopping is so convenient here. The downside perhaps will be inconvenient for those who drives and the very soft pillow. The mattress is not exactly firm layered with a topper on top, as some other reviews mentioned, it's true. However, we still had a good rest during my 6 nights stay. Definitely will choose to return to this hotel becos of the prime location. Pls note there's tourist fee to pay upon check out, not included in hotel rates.

Dear Madam, Thank you for the time taken to share your experience of staying with us. We are truly heartened to hear that your stay with us was enjoyable and that our staff, particularly Rob, contributed positively to your experience. However, we understand that finding convenient parking in the city center can be challenging. Nonetheless, we apologize if the comfort of our pillows and mattress did not fully meet your expectations. We wish we had known about your bed preferences. At Swissotel Amsterdam, we offer a special program for our guests called "Sleep A La Carte." Upon availability, you may choose your favorite pillow from macro cotton to goose down among our 8 different special options. Finally, we are delighted that you found our hotel's central location and the effective soundproofing of our rooms to your satisfaction, providing a peaceful retreat amidst the vibrant surroundings. We hope to welcome you back. Best wishes, Wencke Bolsius, General Manager

Deposit not returned!

Tripadvisor puanı 2.0/5

Fi1701 Aileler - TripAdvisor onaylı yorum

Disappointed that balance of the EUR 300 deposit charged has still not been returned six weeks now since our stay. I’ve called several times and received verbal assurances and an email confirming the refund will be processed but still nothing. I accept that the city tax will be deducted from the refund, but the hotel agrees the balance is due back to me. I’ve never experienced such a thing and this is very disappointing. I’m at a loss how to get my money back!

Dear Guest, Thank you for taking the time to share your feedback. We are sorry that your recent interaction with our financial processes did not fully meet your expectations. We understand the frustration that comes with waiting for a deposit return and apologize for any inconvenience this delay has caused you. Rest assured, we are looking into this matter to ensure that it is resolved promptly and efficiently. Best regards, Wencke Bolsius, General Manager

Swissotel Amsterdam Stay.

Tripadvisor puanı 5.0/5

Indyjones1 Couples - TripAdvisor onaylı yorum

My wife and I are finishing a 2 night stay at the Swissotel Amsterdam. What a great hotel. Great location to Dam Square. Shopping everywhere. A little pricey but Primemax Store is a cheaper option. We are Platinum members. Given an upgrade to a suite. Great room. Separate sitting area. Very large room. View over Dam square. Breakfast although not big very enjoyable to start the day. Even better being complimentary. Staff wonderful. Location great. Hotel clean and tidy. Room perfect. If we come back it will be the place to stay

Dear Sir, Thank you very much for this kind review. It is wonderful that you had such a great experience at Swissotel Amsterdam. We are delighted that you appreciated the prime location by Dam Square, surrounded by ample shopping opportunities. The benefits of your Platinum membership, including the suite upgrade, clearly enhanced your stay. We are pleased that the room met your expectations, providing comfort and luxury during your visit. It is great that you enjoyed the breakfast offerings and found our staff to be wonderful, further adding to the cleanliness and overall appeal of our hotel. We look forward to a return visit from you in the future. Best wishes, Wencke Bolsius, General Manager

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Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Amsterdam şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (KDV ve turizm vergisi dahil) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.