Mövenpick Hotel Amsterdam City Centre 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 2.678 görüş

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Mövenpick Hotel Amsterdam City Centre - Image 1
Mövenpick Hotel Amsterdam City Centre - Image 2
Mövenpick Hotel Amsterdam City Centre - Image 3
Mövenpick Hotel Amsterdam City Centre - Image 4
Piet Heinkade 11, 1019 BR Amsterdam, Hollanda

Açıklama

Otel ekstraları

  • Green Globe Platinum Üye

  • Şehir Merkezinde, Merkez İstasyona yakın konum

  • Check-in öncesinde talep edildiğinde Piet Heinkade otoparkında özel indirim

  • Restoran, bar ve 11 modern toplantı odası

  • Muhteşem manzaralar ve ücretsiz WiFi sunan odalar ve süitler

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Otelin konumu

Mövenpick Hotel Amsterdam City Centre

Piet Heinkade 11
1019 BR Amsterdam
Hollanda

GPS:52.377927, 4.914193

Telefon

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Evcil hayvanlara izin verilmez
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi
Otele yakın
  • Araba parkı

Mövenpick Restaurant

Restoranımızda yaratıcı ve uluslararası lezzetlerin tadını çıkarabilirsiniz. Taze ve otantik tatları keşfedin ve çeşitli lezzetli baharatlar ve kombinasyonlarla şaşırın.

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Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  2.678 görüş

TripAdvisor Derecesi  4.3/5  7.812 görüş

2025 mükemmeliyet sertifikası

Avis müşterileri puanı 4.0/5

Umit I. Y. Aileler - ALL için doğrulanmış yorumlar

Klima sistemi hariç herşey çok iyiydi.

Dear Mr. I. Y., Thank you for your kind feedback. We are happy that our location and helpful team—especially Mr. Esat—made your stay enjoyable. Compliments will be personally shared! Otherwise, we regret and apologize for the Climate Control not having met expectations We look forward welcoming you again! Kind regards, Remco Groenhuijzen General Manager

Avis müşterileri puanı 4.5/5

Ethem G. Aileler - ALL için doğrulanmış yorumlar

Çok memnun kaldım. Sadece 514 numaralı odam biraz soğuktu. Buna çözüm bulunabilir. Çalışanlar çok kibar ve ilgiliydi. Esat bey özellikle bizle yakından ilgilendi. Otele değer katan biri olduğunu düşünüyorum. Sizinle olduğu için çok şanslısınız. Kahvaltı çok güzel.

Dear Mr. G., Thank you for your kind feedback. We are delighted to hear you enjoyed your stay, our helpful team, and the delicious breakfast. Compliments will be shared with Esat! Otherwise, please accept our apologies for mentioned inconveniences We hope to welcome you back anytime you visit Amsterdam! Kind regards, Remco Groenhuijzen General Manager

Short but Sweet Stay

Tripadvisor puanı 5.0/5

Mrssjam TripAdvisor onaylı yorum

We stayed here for one night as the hotel we had originally told us there was a technical fault with our room so they booked us in here instead. It was about 15 mins walk from Centraal Station. We had a suite which was gorgeous! Huge bathroom with a heated floor, big lounge area with a tv and a super comfy bed in a separate with another tv. We arrived in the dark so didn’t realise we were overlooking the cruise terminal until we woke up in the morning and saw all of the boats that had come in early in the morning. That said, there was no noise at all. Breakfast was great, loads and loads of choice including smoked salmon and lots of different salad choices. Not really close to the canals but a good walk away from the centre. Would be perfect if you were going on a river cruise though

Dear Mrs. Jam, Thank you for sharing your detailed and more than positive review on TripAdvisor. We are truly delighted your unexpected stay turned into such a pleasant one and that you enjoyed the comfort of the suite, the quiet views over the cruise terminal, and our extensive breakfast selection. Although we're a bit farther from the canals, it's great to hear the walk worked well for you. We would be happy to welcome you back anytime — whether for a city trip or a river cruise. Kind regards, Remco Groenhuijzen General Manager

Worst hotel experience I’ve had in years!!

Tripadvisor puanı 1.0/5

Mostafa A TripAdvisor onaylı yorum

I’ve stayed in hundreds of hotels in tens of countries, and this is by far hands down the worst experience I’ve ever had! I arrived to check in after midnight and there was not a single person available to help with luggage. I ended up dragging three suitcases to my room alone. I then went to shower before bed only to find the shampoo bottle completely empty. I tried calling reception several times with no answer. I assumed housekeeping would fix it the next day, but I came back in the afternoon to find no room service done and the shampoo still empty. Only then could I finally get someone to bring some. The next morning, I woke up to no hot water. I had to take a freezing cold shower because the hotel was having heater issues that weren’t resolved until the following day. At checkout, instead of an apology or any acknowledgment of the poor experience, I had to deal with yet another headache. Despite my stay being fully prepaid, the front desk insisted they never received payment and even claimed I had extended my stay, which was completely false. I had to contact my booking agency to straighten it out because it was wasting time and energy. This entire stay was stressful, poorly managed, and absolutely not what you would expect from a hotel at this price point.

Dear Mostafa, Thank you for taking the time to share your experience with us. We are truly sorry to read how frustrating and disappointing your stay was, and we regret that several moments during your visit fell short of the standard you rightly expected. We understand how inconvenient this must have been, especially after a late arrival, and we acknowledge the impact this had on your overall stay. During your visit, your concerns were discussed with our management team and addressed on site, including an explanation of the technical issue and a gesture of compensation. Nevertheless, we regret that this did not restore your confidence in our service. Your feedback has been shared internally and is taken seriously, as it helps us identify where we must improve. We are sorry that your stay did not reflect the level of care and comfort we aim to provide, and we appreciate you bringing these matters to our attention. Kind regards, Remco Groenhuijzen General Manager

Avis müşterileri puanı 2.0/5

Murat K. Aileler - ALL için doğrulanmış yorumlar

Geçen yıl memnun kalmıştık. Bu yüzden tekrar konakladık. Dünyanın hiç bir yerinde yaşamadığımız wc sorunu yaşadık ve bildirmemize rağmen sorun çözülmedi. Aile olarak 2 gün lobideki wc yi kullandık. Avrupa nın neredeyse her ülkesinde otellerde kaldık. Bu seviyeyi ilk kez tecrübe ettik kötü olarak.

Dear Mr. K., Thank you very much for taking the time to share your feedback. We are truly sorry to hear about the unresolved toilet issue during your stay, especially as returning guests. This situation was unfortunately beyond our control, and it is certainly not the level of comfort or service we aim to provide. In cases where a technical issue cannot be resolved promptly, we normally offer a room change. However, we have not been able to find any record indicating whether this was offered or carried out during your stay, and we regret any inconvenience this may have caused. As a gesture of understanding, I have arranged a full refund of the upgrade amount of €72. We appreciate your feedback and hope we may have the opportunity to welcome you back in a naer future. Kind regards, Remco Groenhuijzen General Manager

ile iş birliği içinde TripAdvisor

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  • 45 görüş 3.9/10 Wifi
  • 1.187 görüş 8.7/10 Kahvaltı
  • 965 görüş 6.5/10 Hijyen
  • 483 görüş 7.8/10 Otel Donanımları
  • 103 görüş 8.1/10 Wellness Bölümü

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