Fairmont Winnipeg 4 stars

Customer review rating (ALL Rating) 4.1/5 1,751 reviews

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2 Lombard Place, R3B0Y3 WINNIPEG, Canada

Description

Hotel extras

  • Enviable location in the heart of downtown Winnipeg

  • Direct access to Portage & Main underground concourse

  • Health club with 24/7 gym

  • Pet-friendly hotel near parks and walking trails

Our accommodation(s)

Hotel location

Fairmont Winnipeg

2 Lombard Place
R3B0Y3 WINNIPEG
Canada

GPS:49.895766, -97.137109

Telephone
Fax +1 204-956-1791

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,751 reviews

Customer review rating 5.0/5

Tammy V. S. Business - Confirmed reviews ALL

Arriving to a small snack, note and water bottle was a wonderful start. Staff was always friendly, opening doors and greeting each morning and evening. We were offered slipper service, which was an amazing touch. The pool and sauna were a perfect way to end our day.

Dear Valued Guest, Thank you for your wonderful and heartfelt feedback. We are truly delighted to hear that you felt valued and appreciated throughout your stay and that so many thoughtful touches helped make your experience memorable. From the welcome amenities and slipper service to the pool, sauna, and warm interactions with our team, it means so much to know these moments made such a positive impression. Your kind comments regarding the friendliness of our staff and the cleanliness and comfort of the hotel will certainly be shared with our entire team. We are also especially grateful for your recognition of our sustainability efforts. Knowing that even the small details and notes reflecting our environmental commitments were noticed and appreciated is incredibly rewarding for us. Thank you again for your support and kind words. We truly look forward to welcoming you back again soon. Warm regards, Zulal Gul Director, Operational Performance, Quality and Excellence

Customer review rating 1.5/5

Shane O. N. Business - Confirmed reviews ALL

Bathroom was bad, something from another guest dried out behind the hot water tap which had been there for a long time. Tie nail clippings along the wall. Towels not replaced on day 2.

Dear Valued Guest, Please accept our sincere apologies for the condition and cleanliness concerns you encountered during your stay. We are extremely disappointed to read your comments regarding the bathroom cleanliness, carpeting, and housekeeping service, as this is far below the standards we strive to provide to our guests. The issues you described are certainly not acceptable, and we regret the negative impression this left during your visit. Your feedback has been shared directly with our Housekeeping and leadership teams for immediate review and follow-up. As we prepare for our upcoming full hotel renovation beginning July 1, 2026, many areas of the property will undergo significant transformation. However, cleanliness and proper room preparation should never fall short, regardless of the age of the hotel, and we sincerely apologize for your experience. Thank you for taking the time to bring these concerns to our attention. Warm regards, Zulal Gul Director, Operational Performance, Quality and Excellence

Customer review rating 4.5/5

Hayden H. Business - Confirmed reviews ALL

I was only there for a few days on business and the staff are impeccable. Very welcoming and warm

Dear Valued Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our downtown location and that our team helped make your business stay welcoming and comfortable. Your kind recognition of our Door team and Housekeeping colleagues truly means the world to them and will certainly be shared with them. At the same time, we appreciate your honest comments regarding the guestrooms and WiFi accessibility. As we prepare for our upcoming full hotel renovation beginning July 1, 2026, many aspects of the guestrooms and overall guest experience will be significantly modernized and enhanced. Thank you again for your thoughtful feedback, and we look forward to welcoming you back again in the future. Warm regards, Zulal Gul Director, Operational Performance, Quality and Excellence

Customer review rating 5.0/5

Ron L. Business - Confirmed reviews ALL

All just great! In Wpg. For Dr. App’t, with my daughter! Room was perfect, quiet all night. Could not have a better experience !!✔️

Dear Valued Guest, Thank you for your wonderful feedback. We are truly delighted to hear that your stay with us was such a positive experience and that everything met your expectations during your visit to Winnipeg with your daughter. It is especially wonderful to know that you enjoyed a quiet, comfortable stay and found the room cleanliness to be excellent. Your kind words mean a great deal to our entire team, and we are so pleased to hear that you would choose to stay with us again on future visits. We wish you and your daughter all the very best and look forward to welcoming you back again soon. Warm regards, Zulal Gul Director, Operational Performance, Quality and Excellence

Customer review rating 2.5/5

Rene L. Business - Confirmed reviews ALL

Great staff, great check-in, and check-out experience, love the location. Rooms are out dated and not as cleans as you would expect for the Fairmount brand. sound proofing in the building is bad can hear the outside traffic like it was in the room even on the 20th floor.

Dear Valued Guest, Thank you for taking the time to share your detailed feedback. While we are delighted to hear that you enjoyed the location and that our Front Desk and Valet teams helped make your arrival and departure experiences positive, we sincerely apologize that the guestrooms and overall condition of the property did not meet your expectations of the Fairmont brand. We regret the concerns you encountered regarding cleanliness, dust, wallpaper condition, room soundproofing, and WiFi connectivity. We understand how disappointing this must have been, especially when trying to relax and rest comfortably during your stay. Your feedback has been shared with our leadership teams for review and follow-up. As we prepare for our upcoming full hotel renovation beginning July 1, 2026, many of the areas you highlighted including guestrooms, infrastructure, and overall guest comfort will be significantly transformed and enhanced. Thank you again for your honest feedback and for recognizing the efforts of our team despite the facility concerns. Warm regards, Zulal Gul Director, Operational Performance, Quality and Excellence

Other web-users rate our hotel

  • 300 reviews 8.2/10 Location
  • 928 reviews 5.1/10 Room
  • 998 reviews 9.1/10 Service
  • 24 reviews 4.2/10 WiFi
  • 356 reviews 4.6/10 Vibe
  • 344 reviews 5/10 Cleanliness
  • 328 reviews 5.1/10 Comfort
  • 320 reviews 4.7/10 Amenities

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