Fairmont Winnipeg 4 stars

Customer review rating (ALL Rating) 4.2/5 1,746 reviews

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Fairmont Winnipeg - Image 1
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2 Lombard Place, R3B0Y3 WINNIPEG, Canada

Description

Hotel extras

  • Enviable location in the heart of downtown Winnipeg

  • Direct access to Portage & Main underground concourse

  • Health club with 24/7 gym

  • Pet-friendly hotel near parks and walking trails

Our accommodation(s)

Hotel location

Fairmont Winnipeg

2 Lombard Place
R3B0Y3 WINNIPEG
Canada

GPS:49.895766, -97.137109

Telephone
Fax +1 204-956-1791

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,746 reviews

Customer review rating 5.0/5

Raymond V. Business - Confirmed reviews ALL

Friendly, helpful staff. Clean, comfortable rooms. Excellent restaurant. Great location.

Dear Valued Guest, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay and appreciated our friendly team, clean and comfortable rooms, and excellent restaurant. It is also great to know our location added to your experience. Your kind words are truly appreciated, and we look forward to welcoming you back again soon. Warm regards, Zulal Gul Director, Operational Performance, Quality and Excellence

Customer review rating 4.0/5

Heather T. Business - Confirmed reviews ALL

The staff were amazing.

Dear Valued Guest, Thank you for your kind feedback. We are delighted to hear that you found our team amazing, your comments will be happily shared with them. We also noted your rating for the breakfast selection and would truly appreciate any additional feedback you may wish to share, as it helps us continue to improve. We look forward to welcoming you back again soon. Warm regards, Zulal Gul Director, Operational Performance, Quality and Excellence

Customer review rating 4.5/5

Marie S. Families - Confirmed reviews ALL

Everything but the noise was great. I would have given a 10 but for the noise

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are delighted to hear that you found your room comfortable and that our team responded promptly and efficiently when you required assistance. It is also wonderful to know that your overall experience was a positive one. At the same time, please accept our sincere apologies for the disturbance caused by renovation noise. We truly understand how important rest is, especially during a personal stay and regret that this impacted your experience. Your feedback is very important to us as we continue to manage and communicate these improvements more effectively. Thank you once again for your kind comments and understanding. We would be pleased to have the opportunity to welcome you back for a more restful and seamless stay. Warm regards, Zulal Gul Director, Operational Performance, Quality and Excellence

Customer review rating 2.5/5

Claire T. Business - Confirmed reviews ALL

My perfume was stolen from my room. The staff made it up by giving me the amount of it in points. Still disappointing though.

Dear Valued Guest, Thank you for taking the time to share your feedback. Please accept our sincere apologies for the distress caused by the missing perfume. We completely understand how disappointing this situation must have been. Upon review, our Housekeeping team conducted a thorough search of the room and surrounding areas; however, the item was not located, and there was no indication that it had been removed from the room. We believe it may have been misplaced, though we fully appreciate how frustrating this experience was. As shared during your stay, we were more than happy to replace the perfume and arrange for it to be shipped to you; however, we understand this option was declined. In the meantime, we are pleased we were able to provide the amount in points. Please be assured that your feedback has been taken seriously, and we will continue to reinforce our processes to prevent situations like this in the future. We truly value your trust and hope to have the opportunity to welcome you back and restore your confidence in us. Warm regards, Zulal Gul Director, Operational Performance, Quality and Excellence

Customer review rating 4.5/5

Susan H. Families - Confirmed reviews ALL

Comfortable stay, friendly staff

Dear Valued Guest, Thank you for sharing your kind feedback with us. We are delighted to hear that you had a comfortable stay and that our team’s friendly service made a positive impression. Creating a warm and welcoming experience for our guests is at the heart of what we do. We truly appreciate your comments and look forward to welcoming you back again soon. Warm regards, Zulal Gul Director, Operational Performance, Quality and Excellence

Other web-users rate our hotel

  • 301 reviews 8.2/10 Location
  • 906 reviews 4.8/10 Room
  • 974 reviews 9/10 Service
  • 25 reviews 3.3/10 WiFi
  • 344 reviews 4.7/10 Vibe
  • 327 reviews 4.8/10 Cleanliness
  • 316 reviews 5/10 Comfort
  • 312 reviews 4.8/10 Amenities

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