吉隆坡 Trion 美居酒店（2023 年 12 月开业） 4 星

客户意见评级 (ALL 评级) 4.2/5 912 评论

保证最优惠房价
吉隆坡 Trion 美居酒店（2023 年 12 月开业） - Image 1
吉隆坡 Trion 美居酒店（2023 年 12 月开业） - Image 2
吉隆坡 Trion 美居酒店（2023 年 12 月开业） - Image 3
吉隆坡 Trion 美居酒店（2023 年 12 月开业） - Image 4
JALAN DUA, OFF JALAN CHAN SOW LIN, SUNGAI BESI, 55200 KUALA LUMPUR, 马来西亚

描述

酒店其他优惠

  • The tallest Mercure hotel in Southeast Asia.

  • Room accommodation from level 38 - free from street noise with amazing view of city skyline

  • Modern conveniences such as complimentary WIFI and smart TV for endless in room entertainment

  • Within 10 mins drive to TRX business commercial centre and Bukit Bintangs tourist attraction.

  • All meeting rooms comes with natural day light, smart tv projectors and WIFI.

我们的客房

预订此酒店
客房 1

酒店位置

吉隆坡 Trion 美居酒店（2023 年 12 月开业）

JALAN DUA, OFF JALAN CHAN SOW LIN, SUNGAI BESI
55200 KUALA LUMPUR
马来西亚

GPS:3.12454, 101.71002

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

THE MIRROR RESTAURANT

位于夹层的全日餐厅可容纳 160 人就餐，提供便捷的用餐体验，包括每日自助早餐以及单点午餐和晚餐。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  912 评论

客户意见评级 3.0/5

Rui L. 商务住宿 - 所有已确认评论

Dear Rui L., Thank you for taking the time to complete our survey and share feedback about your recent stay at Mercure Kuala Lumpur Trion. We are pleased to know that you enjoyed the variety of dining options available around the hotel and found our Wi-Fi and concierge services satisfactory. At the same time, we regret that certain aspects of your stay did not fully meet your expectations, particularly regarding the room workspace and your overall accommodation experience. Your comments have been noted and will be taken into consideration as we continue to enhance our guest experience. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Regards, The Management

客户意见评级 0.5/5

Shuangying H. 单人住宿 - 所有已确认评论

Dear Shuangying H., We sincerely apologize that your stay did not meet your expectations. We are particularly concerned by your comments regarding the room type assigned and the cleanliness issue you encountered. Please be assured that we take such matters seriously and have shared your feedback with the relevant teams for immediate review and investigation. We regret the inconvenience and disappointment caused. Your feedback is important to us as we continue to improve our guest experience. Regards, The Management

客户意见评级 5.0/5

Zhijun H. 朋友住宿 - 所有已确认评论

Dear Zhijun H., Thank you for taking the time to complete our survey and share feedback about your recent stay at Mercure Kuala Lumpur Trion. We are glad you enjoyed your stay overall. We are also pleased to know that you were satisfied with the recognition received as an ALL-Platinum member and your kind compliments mean a lot to our team. We have also noted your feedback regarding the bar and fitness centre as we continuously strive to enhance our guest experience. Thank you once again for your support and we look forward to welcoming you back for another memorable stay. Regards, The Management

客户意见评级 2.0/5

Caici J. 朋友住宿 - 所有已确认评论

Dear Caici J., Thank you for taking the time to complete our survey and share your feedback about your experience at Mercure Kuala Lumpur Trion. We are sorry to hear about your experience, especially the incident at the pool area. Please accept our sincere apologies for the inconvenience and injury caused. Guest safety is our top priority, and we will review the poolside conditions and take immediate steps to improve safety measures. We regret that the room size, housekeeping speed and pool facilities did not meet your expectations. Your comments have been shared with the relevant teams for improvement. We also apologize for the limited breakfast selection and the lack of clear dining information, as well as the communication challenges you encountered with our team. We will continue to enhance staff training to ensure better service and communication. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a much-improved experience. Regards, The Management

客户意见评级 5.0/5

Xiaoyang G. 情侣住宿 - 所有已确认评论

Dear Xiaoyang G., Thank you for taking the time to complete our survey and share your feedback about your recent stay at Mercure Kuala Lumpur Trion. We are truly delighted to receive your perfect rating and to know that you had an excellent stay experience. It is especially rewarding to learn that you were satisfied with your arrival, accommodation, cleanliness, our team’s service, Wi-Fi and check-out experience. We are also pleased that you enjoyed our facilities overall. We sincerely appreciate your support and look forward to welcoming you back for another great stay in the near future. Till then, stay well. Regards, The Management

其他网络用户评价我们的酒店

  • 631 评论 8.3/10 位置
  • 1,032 评论 7.4/10 房间
  • 785 评论 7.4/10 服务
  • 36 评论 2.4/10 上网
  • 513 评论 8.1/10 清洁度
  • 421 评论 5.5/10 舒适度
  • 374 评论 9.2/10 氛围
  • 164 评论 7/10 早餐

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