吉隆坡 Trion 美居酒店（2023 年 12 月开业） 4 星

客户意见评级 (ALL 评级) 4.2/5 648 评论

保证最优惠房价
吉隆坡 Trion 美居酒店（2023 年 12 月开业） - Image 1
吉隆坡 Trion 美居酒店（2023 年 12 月开业） - Image 2
吉隆坡 Trion 美居酒店（2023 年 12 月开业） - Image 3
吉隆坡 Trion 美居酒店（2023 年 12 月开业） - Image 4
JALAN DUA, OFF JALAN CHAN SOW LIN, SUNGAI BESI, 55200 KUALA LUMPUR, 马来西亚

描述

酒店其他优惠

  • The tallest Mercure hotel in Southeast Asia.

  • Room accommodation from level 38 - free from street noise with amazing view of city skyline

  • Modern conveniences such as complimentary WIFI and smart TV for endless in room entertainment

  • Within 10 mins drive to TRX business commercial centre and Bukit Bintangs tourist attraction.

  • All meeting rooms comes with natural day light, smart tv projectors and WIFI.

我们的客房

酒店位置

吉隆坡 Trion 美居酒店（2023 年 12 月开业）

JALAN DUA, OFF JALAN CHAN SOW LIN, SUNGAI BESI
55200 KUALA LUMPUR
马来西亚

GPS:3.12454, 101.71002

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

THE MIRROR RESTAURANT

位于夹层的全日餐厅可容纳 160 人就餐，提供便捷的用餐体验，包括每日自助早餐以及单点午餐和晚餐。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  648 评论

客户意见评级 1.5/5

Yingbao L. 情侣住宿 - 所有已确认评论

酒店的床很不舒服，卫生间太小，酒店除了前台其他我都不喜欢

Dear Yingbao L., Thank you for taking the time to complete our survey and share feedback about your recent stay at Mercure Kuala Lumpur Trion. We are very sorry to hear that your stay did not meet your expectations, particularly with regard to the bed comfort, bathroom size and overall experience. Please accept our sincere apologies for the inconvenience caused. We do appreciate your kind recognition of our front desk team. Your comments about the room setup and bedding have been shared with our management team for review and improvement to enhance our facilities. We regret that we were not able to provide you with a more enjoyable stay on this occasion, however we do hope to have the opportunity to better serve you in the future. Regards, The Management

客户意见评级 4.0/5

Yuhe Y. 商务住宿 - 所有已确认评论

楼顶有一个live house，晚上住高楼层会有吵闹。

Dear Yuhe Y., Thank you for taking the time to complete our survey and share feedback about your recent stay at Mercure Kuala Lumpur Trion. We are delighted that our team made a positive impression on you. We also appreciate your feedback regarding the noise from the rooftop live house. Please accept our apologies for any inconvenience caused. For your next visit, we would be happy to recommend a room on a lower floor or a quieter side of the building to ensure a more restful stay. We have also taken note of your comment about the Wi-Fi speed and will work with our team to improve this area. Nonetheless, we look forward to welcoming you back again and providing you with an even better experience. Regards, The Management

客户意见评级 4.5/5

Caizhen J. 朋友住宿 - 所有已确认评论

房间很好，酒店很新，就是电梯速度太快了，有时会造成耳朵不适

Dear Caizhen J., Thank you for taking the time to complete our survey and share feedback about your recent stay at Mercure Kuala Lumpur Trion. We are glad to know that you enjoyed our new and comfortable rooms. We also taken note of your comment regarding the elevator speed and will share it with our team for review. We will do our best to improve the overall experience. We appreciate your support as ALL-Classic member and we look forward to welcoming you back for enjoyable stay in future. Regards, The Management

位置好

客户意见评级 4.5/5

匿名 家庭住宿 - 所有已确认评论

我觉得如果入住顾客有免费泊车服务会更美好。

Dear Ai L., Thank you for taking the time to complete our survey and share your feedback about your recent stay at Mercure Kuala Lumpur Trion. We truly appreciate your review and for highlighting our convenient location. Regarding parking, kindly note that it is managed by a third-party operator, and as such, charges apply. However, we understand your concern and will continue to explore ways to enhance the overall guest experience. We appreciate your input and hope to welcome you again soon. Regards, The Management

服务生水平低

客户意见评级 2.0/5

匿名 单人住宿 - 所有已确认评论

1.入住的时候，额外收取外国游客税，但是我在线已经支付过，需要再次提供凭证给前台，明显是前台没有仔细核对 2.入住需要收取押金，通过visa支付，然后过去了将近20天，还不给退回，跟银行确认，银行说一直是预授权状态，也就是说退房后酒店根本没有给取消预授权

Dear Han P., Thank you for taking the time to complete our survey and share feedback about your recent stay at Mercure Kuala Lumpur Trion. Please accept our sincere apologies for the inconvenience you experienced during your stay. We regret the oversight at check-in regarding the Tourism Tax and truly understand how frustrating it must have been to present your receipt again. We will certainly review our check-in procedures with the team to ensure more thorough verification in the future. Regarding the pre-authorization on your Visa card, it typically released automatically within 7–14 working days, but this may vary depending on the bank. We have since followed up internally to ensure that such issues are handled more diligently moving forward. Should this matter still be unresolved, please feel free to contact us directly and we will be happy to assist you further. Thank you once again for your feedback. We hope to have the opportunity to welcome you back for a smoother and more enjoyable experience in the future. Regards, The Management

其他网络用户评价我们的酒店

  • 646 评论 8.3/10 位置
  • 1,075 评论 7.7/10 房间
  • 813 评论 7.3/10 服务
  • 56 评论 4.1/10 上网
  • 538 评论 8.7/10 清洁度
  • 465 评论 9.4/10 氛围
  • 431 评论 5.8/10 舒适度
  • 203 评论 6.8/10 早餐

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。