吉隆坡市中心铂尔曼居所酒店 5 星

客户意见评级 (ALL 评级) 4.3/5 3,914 评论

保证最优惠房价
吉隆坡市中心铂尔曼居所酒店 - Image 1
吉隆坡市中心铂尔曼居所酒店 - Image 2
吉隆坡市中心铂尔曼居所酒店 - Image 3
吉隆坡市中心铂尔曼居所酒店 - Image 4
No 4 Jalan Conlay, 50450 吉隆坡, 马来西亚

描述

酒店其他优惠

  • 无可挑剔、热情友好的宾客服务

  • 面向喜爱冒险的旅客推出的特色餐厅

  • 景色壮观的露台

  • 地处金三角，靠近购物和娱乐区

  • 毗邻奢饰品精品店和吉隆坡旅游景点

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

吉隆坡市中心铂尔曼居所酒店

No 4 Jalan Conlay
50450 吉隆坡
马来西亚

GPS:3.15013, 101.7145

电话
传真 +60 3-2170 8808

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  3,914 评论

TripAdvisor 评级  4.2/5  672 评论

客户意见评级 5.0/5

Wenyan G. 情侣住宿 - 所有已确认评论

出行非常方便，酒店对面就是柏威年，步行10分钟左右到KLCC和双子塔；住宿环境也不错；工作人员服务好，我退房后发现手链没拿，工作人员很快就帮忙找到了。

Dear G. Wenyan , Thank you for your positive feedback regarding our location and service. We are pleased to hear that our team was able to assist you in locating your bracelet after your departure. It is always our goal to provide exceptional service to our guests. Best regards, Devi.C Guest Experience

Exceptional Service of Jackson Loo

Tripadvisor 评级 5.0/5

jojochio 经 TripAdvisor 认证的评论

I was honored to meet front office manager Jackson loo during the check-in session. He is incredibly friendly and helpful. His exceptional professionalism truly made my entire stay memorable. I'm proud of the hotel for having such an amazing leader. Thank you Jackson. I will come back soon.

Dear jojochio, Thank you for your wonderful feedback! We’re truly delighted to hear about your exceptional experience with our Front Office Manager, Jackson Loo. Your kind words about his professionalism, friendliness, and leadership mean a great deal to us, and we will be sure to share your compliments with him. We’re proud to have him as part of our team and are thrilled that he made your stay so memorable. We look forward to welcoming you back again very soon. Kind regards, Devi.C Guest Experience

Respond

Tripadvisor 评级 5.0/5

Nor Aini H 经 TripAdvisor 认证的评论

food very premium and delicious…thanks to the staffs for the treatment … Chef Wong Reza Faizal the facility its very comfortable

Dear norainih2026, Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our premium and delicious food, and we truly appreciate your kind recognition of Chef Wong, Reza, and Faizal for their excellent service. It’s also great to know that you found our facilities comfortable. We will be sure to share your compliments with the team, and we look forward to welcoming you back again soon. Kind regards, Devi.C Guest Experience

Excellent Hotel, Disappointing Service Experience

Tripadvisor 评级 3.0/5

Pratik P 经 TripAdvisor 认证的评论

My stay at Pullman Kuala Lumpur City Centre was a mixed experience. The hotel itself is very well located, the rooms are comfortable, and the overall ambience and facilities are exactly what one expects from the Pullman brand. Unfortunately, the service delivery did not match the quality of the property. Upon entering our room at check-in, we discovered a personal item of clothing belonging to the previous guest. While this was removed quickly once reported, it should never have been missed during housekeeping checks. More importantly, the reservations team had explicitly promised a birthday cake slice and note for my wife’s birthday on 31st December. Despite two reminders, this commitment was not honoured on the day. The cake was finally delivered only after the night had passed, which completely defeated the purpose and left me embarrassed in front of my wife. I am a professional travel advisor, and service standards play a crucial role in my recommendations. While the hotel has an excellent product, the lack of coordination and failure to honour confirmed guest requests seriously impacted our experience. I hope management takes this feedback constructively and strengthens internal service controls, as the hotel has strong potential if service consistency improves.

Dear PratikP434, Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay. Finding a personal item left behind in your room is unacceptable, and we have reminded our housekeeping team to strengthen room inspection protocols to prevent such oversights. Regarding the birthday cake arrangement for your wife, we regret that it was not delivered as expected on 31st December. The request was received later in the day, and the kitchen team prepared the cake for delivery later that evening. We understand how this affected your special occasion and apologize for any disappointment and embarrassment caused. We greatly value your comments on service consistency, as they help us identify areas for improvement. While we are glad you enjoyed our location and facilities, we will use your feedback to enhance our guest experience and ensure commitments are followed more reliably in the future. Kind regards, Devi.C Guest Experience

Great New Year’s Eve Buffet

Tripadvisor 评级 5.0/5

YUEYUN L 经 TripAdvisor 认证的评论

We visited the hotel for the New Year’s Eve buffet, and it was a very pleasant experience. The atmosphere was festive and lively, perfect for celebrating the New Year. I would especially like to compliment Harris, who provided excellent service throughout the evening. He was very attentive, friendly, and professional, making sure we were well taken care of despite how busy it was. His warm attitude really made a difference and added to our overall experience. The buffet offered a good variety of food, and everything was well-organized even with many guests. Overall, it was a memorable way to welcome the New Year, and the service truly stood out.

Dear Thank you for sharing your wonderful experience at our New Year’s Eve buffet! We are thrilled to hear that you enjoyed the festive atmosphere and found the buffet well-organized. We truly appreciate your kind words about Harris as he will be delighted to know his attentiveness and warm service made your evening memorable. Your feedback means a lot to us and motivates our team to continue delivering exceptional experiences. We look forward to welcoming you back for more special moments at Pullman KLCC! Kind regards, Devi.C Guest Experience

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 2,804 评论 9.6/10 位置
  • 3,245 评论 7.2/10 房间
  • 3,348 评论 7.8/10 服务
  • 117 评论 5.1/10 上网
  • 1,310 评论 7.8/10 早餐
  • 1,290 评论 6.7/10 清洁度
  • 966 评论 6.6/10 设施

支持方 Trustyou

我们在附近的其他酒店

我们位于 吉隆坡 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。