吉隆坡邵氏广场美居酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 4,047 评论

安心悦界(ALLSAFE)认可酒店

+ 20 服务

酒店其他优惠

  • First Mercure brand in Kuala Lumpur

  • Boasting a 24-hour front desk

  • Room accommodation from level 9 - free from street noise, view of city skyline

  • Great facilities : Featuring an outdoor swimming pool, a fitness center as well as a terrace

酒店位置

吉隆坡邵氏广场美居酒店

152 Jalan Changkat Thambi Dollah
55100 吉隆坡
马来西亚

传真: (+60)0392243039

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • 乘飞机

    KLIA 达到 57公里 / 35.42 英里

  • 乘火车

    RAPIDKL MONORAIL 达到 0.8公里 / 0.5 英里

GPS:3.139884, 101.712267

酒店服务

办理登记入住手续 - 从 办理退房手续

概要
  • 游泳池
  • 停车
  • 餐厅
  • 可供轮椅出入的酒店
  • 护理
  • 空调
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室

CHORAK-ALL DAY DINING RESTAURANT

Our All Day Dining Restaurant serves a combination of Asian and international cuisine.

我们的客房

所有客房采用高雅的设计格调,配备现代化设施,包括无线网络和有线电视。是商务和休闲旅行的理想下榻之所。酒店提供 4 种房型:豪华房、行政房、尊享房和套房,以及 2 间适合身体不便人士的客房。

您的会议和活动

我们的会议室

  • 会议室数量:5

  • 最大面积:91 平方米

  • 最大容量:112 个人

  • 最大宴会容量:60 个人

了解更多信息

吉隆坡邵氏广场美居酒店
的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.4/5

4,047 评论

TripAdvisor 评级 4.5/5

658 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

服務好,位置好

客户意见评级 5.0/5

H. C. J. 商务住宿 - 08/11/2020 所有已确认评论

附近餐館食物選擇多,飯店早餐不輸外面餐館,入住當天立即協助我們影印的部分 讓我非常感動 謝謝

Short Stay

Tripadvisor 评级 5.0/5

cktan_tck 26/10/2020 经 TripAdvisor 认证的评论

Nice room, fast check in and check out process. There's hotel parking at high floor within the complex but is chargeable per day RM10. The room comes with breakfast. Hotel cafe is operate. Will visit here again, hope the parking rate will be free (absorb by hotel).

位置好,酒店後面有出名雞钣,西刀魚丸非常美味!

客户意见评级 4.5/5

匿名 情侣住宿 - 04/03/2020 所有已确认评论

酒店設施多、又整潔,服務員態度親切,唯一是花灑頭太大,沐浴時有點重。

尊敬的客人, 感谢您抽出宝贵的时间告诉我们您在Mercure Kuala Lumpur Shaw Parade的经历。对不起,您的经历没有达到您的期望;请允许我表示最诚挚的歉意。 在美居酒店,我们努力为每个客户提供卓越的服务体验;因此,您的反馈对我们非常重要。请放心,我们正在采取适当的措施来解决该问题并防止将来发生。 感谢您与我们分享您的疑虑,我们希望您能给我们机会在不久的将来更好地为您服务。 真诚的 杨 总经理

房間整潔

客户意见评级 4.0/5

Fok W. Y. 商务住宿 - 16/02/2020 所有已确认评论

服務員態度好.下次必住.

Modern hotel

Tripadvisor 评级 4.0/5

dodiekas 22/01/2020 经 TripAdvisor 认证的评论

Good location but quite far from LRT station nearst, minimum bath aminities, breakfast vary menus with fresh fruits, welcoming drink and bar complementary. Wifi/internet connection unstable. Quick check in and out process

Dear dodiekas , First of all, thank you for your support! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

床好睡,服務人員很好

客户意见评级 4.5/5

K. T. H. 朋友住宿 - 21/01/2020 所有已确认评论

床真的很舒服,一覺就到早上了 出門前遇到打掃人員都會詢問我們是否要打掃,也都打掃的很乾淨 有24小時櫃檯人員安全性很高 就是一出飯店的周圍環境晚上不能單獨女生自己一個人

尊敬的 TZU H. K.: 感谢惠赐有关下榻 Mercure Kuala Lumpur Shaw Parade 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Cindy Yeoh General Manager

review of my recent stay

Tripadvisor 评级 3.0/5

simon low e Business - 20/01/2020 经 TripAdvisor 认证的评论

I always choose to stay in mercure kl shaw parade whenever my business trip to kl cause thus far my stays were pleasant one. unfortunately I am a bit upset with my recent stayed. when I checked in, I noticed the air-cond was not working well, hence I complaint to front counter. technician came and get it repair. however, the air-cond was not working mid night, and the room was stuffy and warm and affected my sleep quality. what is the different between accor live and accor plus ? I am having my dinner at the lobby café, I checked with the waitress if accor member enjoy any discount, he replied yes 25%. when the bill came, he said sorry discount only apply to accor plus member.

Dear simon low e, First of all, thank you for your support! We appreciate your positive and constructive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. I will share your comments with our team for corrective measures. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Please do not hesitate to contact for your next visit by sending an email it H9279-GM1@accor.com. Sincerely, Cindy Yeoh General Manager,

very good hotel

Tripadvisor 评级 5.0/5

Anand J Business - 19/01/2020 经 TripAdvisor 认证的评论

this very good hotel very near to Bukit bintag and many shopping malls. rooms are well kept. I was updated to executive room. Overall good break fast menu, Internet connection works very well. 'All hotel staff is very helpful. The roof top pool and restaurant is good place to relax.

Dear Anandjoshi1968, First of all, thank you for your support! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will spur even more encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

a WOW experience!

Tripadvisor 评级 5.0/5

Traveler2015-SD Business - 16/01/2020 经 TripAdvisor 认证的评论

Note: this is part 3 of a series of 3 hotel KL hotel reviews I will write in the next 2 months. How is this hotel not ranked as #1 on Tripadvisor? I selected this hotel having considered other (much) higher ranked hotels on Tripadvisor. It is a curiosity that this hotel has a stellar value for its price point, great location, similar amenities, and newer, well-kept facilities, yet it is ranked lower (top 15) than other hotels that have smaller rooms, dated facilities, much pricier, etc. I expected to be unimpressed at Mercure but instead I was blown away by this gem of a hotel. The facilities are almost indistinguishable from the other two KL hotels I’m reviewing (whose rates are >2X more). If anything, Mercure is better as it is newer (2 years old) and well maintained. My room & bathroom were spacious, well-appointed and designed. Outlets and switches are well situated and Wifi signal was strong. What other reviewers have written about the bed is true. I had my best nights of sleep ever during my stay – their bed is giving Westin’s Heavenly Bed a run for its money. Mercure’s breakfast offers the same diverse dining "stations" but variety is a little less. However, I find that what it lacked in quantity, it made up in quality. As a nasi lemak aficionado, their nasi lemak is the best of the three hotels I’m reviewing. What impressed me the most was their outstanding customer service. My experience with most hotels these days is that their staff has become a blur of tired, overworked and disenchanted, who are provided a script on how to squeeze more revenue and politely do as little as possible. The staff at Mercure genuinely wanted to be helpful. As an example, on my first morning there, I accidentally slept in, and had a late start on my planned walk to the highly google ranked nasi lemak stalls near the twin tower (about an hour away). The front desk staff (without fail) greeted me every time I’m in the lobby – politely asking how they could help. Upon hearing my plans, Wilson equipped me with bottles of water and an umbrella (which I greatly appreciated when I was in the relentless heat and humidity during my walk). Such thoughtfulness is so rare these days. I was really pleased that I “took the chance” and stayed here. I tend to be a tough reviewer, and it such a pleasure to be able to highly recommend Mercure Shaw Parade without any reservations.

Dear Traveler2015-SD, Wow! First of all, thank you for your support! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will spur even more encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

温馨舒适

客户意见评级 4.5/5

Camellia S. 朋友住宿 - 07/01/2020 所有已确认评论

让人感觉美好的精品商务酒店。

Excellent Hotel Stay

Tripadvisor 评级 4.0/5

DennisH1729 Family - 06/01/2020 经 TripAdvisor 认证的评论

Clean and comfortable bed. The staff was polite and attentive. I was given an upgrade due to my wife birthday. The location is 10 minutes walk away from berjaya times Square and quite a lot of eateries nearby. Will come bsck and stay again !!

Dear DennisH1729, First of all, thank you for your support! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will spur even more encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

A Unique Outstanding Mercure

Tripadvisor 评级 5.0/5

TanBH2019 Business - 30/12/2019 经 TripAdvisor 认证的评论

As usual, a fantastic stay, outstanding staff and services from the security all the way up to the managers. I guess it's leadership by example...…….which most leaders in this industry does not realise this. Thank you, Cindy and team.

Dear TanBH2019, Wow! First of all, thank you for your support and loyalty! We truly appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will spur even more encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

New hotel, friendly and helpful staff

Tripadvisor 评级 4.0/5

Jepts Friends getaway - 20/12/2019 经 TripAdvisor 认证的评论

We booked an additional room for our friends, a couple travelling with us. They were very impressed. Hotel is new and staff were very friendly and helpful esp at check-in and check-out. Hotel is connected to Shaw Parade Shopping Centre (don’t go there cuz it’s quite empty) and they can’t provide complimentary parking. But the parking charge was only RM10 for hotel guests. We enjoyed the breakfast which was good. We also enjoyed welcome drinks at the rooftop bar which has nice evening views of the city with all the lights. Berjaya Times Square, Pavilion Shopping Complex and KLCC are nearby.

Dear Jepts, We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

房間舒適,乾淨

客户意见评级 4.5/5

匿名 家庭住宿 - 17/12/2019 所有已确认评论

員工有禮、笑容可掬,近商場、搵食唔難,call crab 方便,酒店價錢合理,整體唔錯

服务很好

客户意见评级 4.0/5

谢. 朋友住宿 - 16/12/2019 所有已确认评论

干净,服务很好

Great value!

Tripadvisor 评级 5.0/5

Nirmal M Couples - 16/12/2019 经 TripAdvisor 认证的评论

Hotel was conveniently located, not too close to pavilion but not too far either so we avoided the noise from traffic. Walking distance to main shopping Malls plus great food. Only issue was, there was dried sambal/curry under the table in my room. Housekeeping probably missed it but other than that everything was great. Hotel also provided something nice as we were celebrating our anniversary. Will definitely come back here when I’m back in KL!

Dear Nirmal M, We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Housekeeping. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Family holiday

Tripadvisor 评级 5.0/5

fieyungt Family - 15/12/2019 经 TripAdvisor 认证的评论

We are very happy with this hotel, the room is clean, spacious and modern. All the staffs are very friendly and helpful. Definitely will go back to stay in this hotel. The rate that we paid for the room also very good.

Dear fieyungt We very much appreciate your awesome comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

地理位置优越,房间干净整齐,员工友善,但餐饮服务不够完善。

客户意见评级 4.0/5

Eason 商务住宿 - 07/12/2019 所有已确认评论

整体环境不错,房间干净整齐,员工职业水平在东南亚地区表现中上,地理位置优越,周边有很多特色餐厅,但这不是酒店提供的餐饮种类不齐全的理由。特别是早餐,种类很少,咖啡机只有一台,排队等候时间太长

Just behind Times Square

Tripadvisor 评级 4.0/5

Suzanna99 Friends getaway - 04/12/2019 经 TripAdvisor 认证的评论

This hotel is being well maintained with nice rooms and beds. It is still a solid choice a few years down the track. Only 3 min walk to the back entrance of times square mall, which makes for an easy to access bukit bintang. I like the rooftop pool area, it's nicely decorated. The restaurant has improved since the last visit, but I still feel bewildered over the frequency of over or under cooked meals/dishes.

Dear Suzanna99 , Welcome back and we very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

非常好!

客户意见评级 4.5/5

匿名 情侣住宿 - 25/11/2019 所有已确认评论

环境好,卫生好,服务不错!唯一的小遗憾是门口在修路,走路不太方便,其他很完美

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