吉隆坡城市中心诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 3,555 评论

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吉隆坡城市中心诺富特酒店 - Image 1
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吉隆坡城市中心诺富特酒店 - Image 4
2 Jalan Kia Peng, 50450 吉隆坡, 马来西亚

描述

酒店其他优惠

  • 经连接桥步行 5 分钟即可抵达吉隆坡 Pavilion 购物中心和吉隆坡会议中心。

  • 地下 2 层提供大型车辆（如 MPV、SUV 和 4WD）的专用停车位。

  • 支持无现金停车，可使用 Touch N Go、维萨卡、万事达卡、美国运通卡、银联或 MyDebit。

  • 针对酒店客人的特惠停车价格为每天统一收费 5 马来西亚林吉特，允许多次出入。

  • 酒店提供环保型 HelloRide 自行车。

我们的客房

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酒店位置

吉隆坡城市中心诺富特酒店

2 Jalan Kia Peng
50450 吉隆坡
马来西亚

GPS:3.151229, 101.71252

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Food Exchange

Food Exchange 期待您的光临，您可以每天在这里享受国际和当地风味自助早餐。午餐和晚餐时段，可品味我们的单点菜单，尽享美食盛宴。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  3,555 评论

客户意见评级 4.0/5

Wu H. 商务住宿 - 所有已确认评论

入住体验好，位置佳，押金退还太慢了，一周了还没退给我。。。

Dear Wu H., We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. We are happy to hear that your overall stay was a pleasant one and thank you for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Angelia Ku General Manager

客户意见评级 0.5/5

Liu P. 商务住宿 - 所有已确认评论

连瓶矿泉水都没有

Dear Liu P., Thank you for sharing your feedback regarding your recent stay at Novotel Kuala Lumpur City Centre. We are truly sorry to hear that your experience did not meet expectations. Please accept our sincere apologies for the lack of clear communication regarding the absence of bottled mineral water in the room. As part of our sustainability efforts, we have transitioned away from single-use plastic bottles and instead provide a 3M drinking water filtration system in all rooms. Regrettably, our team did not highlight this to you during your stay, and we understand how this may have caused confusion and inconvenience. Your feedback has been shared with the team to ensure better communication moving forward. We truly appreciate your comments and hope to have the opportunity to welcome you again for an improved experience. Yours sincerely Angelia Ku General Manager

客户意见评级 5.0/5

Gu C. 商务住宿 - 所有已确认评论

房间隔音很好，自助早餐也很丰富

Dear Gu C.,` We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. We are delighted to hear that you found our location convenient, satisfied with the services rendered by our staff, and enjoyed the overall stay. We hope to welcome you back for an even more comfortable stay in the future. Sincerely Angelia Ku General Manager

客户意见评级 2.5/5

Zhao Y. 家庭住宿 - 所有已确认评论

酒店设施有点旧，换房竟然换了两天才换好。

Dear Zhao Y., Thank you for sharing your feedback with us. We sincerely apologise for the inconvenience caused during your stay, particularly regarding the condition of our facilities and the delay in your room change. Your comments are important to us, and we are actively working on improving both our service standards and overall guest experience. Please rest assured that your feedback has been shared with the relevant teams for further review and improvement. We truly appreciate your patience and hope to have the opportunity to welcome you back for a more pleasant stay in the future. Yours sincerely Angelia Ku General Manager

客户意见评级 0.5/5

Xiaoli L. 朋友住宿 - 所有已确认评论

床单上有血渍 吹风机是坏的

Dear Xiaoli L., Thank you for sharing your feedback following your recent stay at Novotel Kuala Lumpur City Centre. We sincerely apologise for the unpleasant experience you encountered during check-in, as well as the issues with the room cleanliness and the faulty hair dryer. This is certainly not the standard we strive to deliver, and we understand how disappointing this must have been. Please rest assured that your comments have been shared with our team for immediate review and corrective action, particularly in reinforcing our housekeeping and maintenance standards. We truly appreciate your feedback and hope to have the opportunity to welcome you again for a much improved experience. Yours sincerely Angelia Ku General Manager

其他网络用户评价我们的酒店

  • 2,665 评论 9.6/10 位置
  • 2,225 评论 7.5/10 房间
  • 2,383 评论 8.4/10 服务
  • 48 评论 6.2/10 上网
  • 1,101 评论 8.2/10 清洁度
  • 959 评论 5.5/10 舒适度
  • 892 评论 6.6/10 早餐
  • 174 评论 5.6/10 游泳池

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