吉隆坡城市中心诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 3,501 评论

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吉隆坡城市中心诺富特酒店 - Image 1
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2 Jalan Kia Peng, 50450 吉隆坡, 马来西亚

描述

酒店其他优惠

  • 经连接桥步行 5 分钟即可抵达吉隆坡 Pavilion 购物中心和吉隆坡会议中心。

  • 地下 2 层提供大型车辆（如 MPV、SUV 和 4WD）的专用停车位。

  • 支持无现金停车，可使用 Touch N Go、维萨卡、万事达卡、美国运通卡、银联或 MyDebit。

  • 针对酒店客人的特惠停车价格为每天统一收费 5 马来西亚林吉特，允许多次出入。

  • 酒店提供环保型 HelloRide 自行车。

我们的客房

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酒店位置

吉隆坡城市中心诺富特酒店

2 Jalan Kia Peng
50450 吉隆坡
马来西亚

GPS:3.151229, 101.71252

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Food Exchange

Food Exchange 期待您的光临，您可以每天在这里享受国际和当地风味自助早餐。午餐和晚餐时段，可品味我们的单点菜单，尽享美食盛宴。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  3,501 评论

客户意见评级 5.0/5

Gu J. 家庭住宿 - 所有已确认评论

通过雅高旅行者订到的红点房，非常好的价格，附近就是百乐宫，有超好吃的饭店，饭店早餐也很棒。停车场略考验车技，不过既然在马来西亚开车，车技基本都很强

Dear Gu J.,` We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. We are thrilled to hear that your overall stay was pleasant and that you are satisfied with the services rendered by our staff, happy with the overall cleanliness of our room, and liked the location of our hotel. We hope to welcome you back for an even more comfortable stay in the future. Sincerely Angelia Ku General Manager

客户意见评级 5.0/5

Xiong R. 家庭住宿 - 所有已确认评论

柜台服务员态度非常热情乐意助人，行李人员服务周到，酒店门口保安人员非常热情指引我们如何行走吉隆坡旅游景点。

Dear Xiong R., We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. We are delighted to hear that you found our location convenient, satisfied with the services rendered by our staff, and enjoyed the overall stay. We hope to welcome you back for an even more comfortable stay in the future. Sincerely Angelia Ku General Manager

客户意见评级 5.0/5

Ge J. H. 朋友住宿 - 所有已确认评论

我丢失了我的相机，前台耐心的给我解答问题，帮我寻找机场工作人员的联系方式，酒店的每一位工作人员态度都很亲和，酒店位置也很好，过一条路就是柏威年广场

Dear Ge J. H., We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. We are delighted to hear that you found our location convenient, satisfied with the services rendered by our staff, and enjoyed the overall stay. We hope to welcome you back for an even more comfortable stay in the future. Sincerely Angelia Ku General Manager

客户意见评级 3.0/5

Duan H. C. 家庭住宿 - 所有已确认评论

我们入住第一天冰箱就开始漏水了虽然后面更换了新的冰箱，但感觉不好，说明你们在客户入住前并没有检查房内设施。另外给的咖啡单调就2条小咖啡，口感也不好。

Dear Duan H. C., Thank you for taking the time to share your feedback and for highlighting our excellent location. We sincerely apologise for the inconveniences you experienced during your stay, particularly regarding the refrigerator, in-room amenities, and housekeeping details. This is certainly not the standard we aim to deliver, and we understand how these issues affected your comfort. Please be assured that your comments have been shared with the relevant teams to reinforce our room-check procedures and improve our amenities moving forward. We truly appreciate your feedback, as it helps us improve, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future. Yours sincerely Angelia Ku General Manager

客户意见评级 3.5/5

Wang J. 商务住宿 - 所有已确认评论

整体感觉还不过，非常方便，只是维修速度超慢。有一个房间的窗子上的把手坏了，窗子关不严，导致噪音大，跟前台说了之后两天也没有维修。

Dear Wang J., Thank you for sharing your feedback and for highlighting our excellent location. We sincerely apologise for the inconvenience caused by the window handle condition and are sorry to hear that the issue was not rectified promptly during your stay. This is certainly not the level of service we strive to provide. Please be assured that we have since engaged our engineering team to rectify the matter and will continue to reinforce timely follow-ups to prevent a recurrence. We truly appreciate your comments, as they help us improve our guest experience. We hope to have the opportunity to welcome you back and provide you with a more comfortable stay in the future. Yours sincerely Angelia Ku General Manager

其他网络用户评价我们的酒店

  • 2,722 评论 9.5/10 位置
  • 2,275 评论 7.5/10 房间
  • 2,413 评论 8.3/10 服务
  • 48 评论 6.4/10 上网
  • 1,160 评论 8.1/10 清洁度
  • 970 评论 5.6/10 舒适度
  • 903 评论 6.6/10 早餐
  • 176 评论 5.4/10 游泳池

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