吉隆坡城市中心诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 3,464 评论

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吉隆坡城市中心诺富特酒店 - Image 1
吉隆坡城市中心诺富特酒店 - Image 2
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吉隆坡城市中心诺富特酒店 - Image 4
2 Jalan Kia Peng, 50450 吉隆坡, 马来西亚

描述

酒店其他优惠

  • 经连接桥步行 5 分钟即可抵达吉隆坡 Pavilion 购物中心和吉隆坡会议中心。

  • 地下 2 层提供大型车辆（如 MPV、SUV 和 4WD）的专用停车位。

  • 支持无现金停车，可使用 Touch N Go、维萨卡、万事达卡、美国运通卡、银联或 MyDebit。

  • 针对酒店客人的特惠停车价格为每天统一收费 5 马来西亚林吉特，允许多次出入。

  • 酒店提供环保型 HelloRide 自行车。

我们的客房

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酒店位置

吉隆坡城市中心诺富特酒店

2 Jalan Kia Peng
50450 吉隆坡
马来西亚

GPS:3.151229, 101.71252

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Food Exchange

在位于 1 层的 Food Exchange 餐厅享用具有"融合"特色的精致菜肴，满足味蕾需求。结束一天的工作后充分放松，尽情享用菜单上可供单点的可口美食。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  3,464 评论

TripAdvisor 评级  3.7/5  4,738 评论

客户意见评级 3.0/5

Duan H. C. 家庭住宿 - 所有已确认评论

我们入住第一天冰箱就开始漏水了虽然后面更换了新的冰箱，但感觉不好，说明你们在客户入住前并没有检查房内设施。另外给的咖啡单调就2条小咖啡，口感也不好。

Dear Duan H. C., Thank you for taking the time to share your feedback and for highlighting our excellent location. We sincerely apologise for the inconveniences you experienced during your stay, particularly regarding the refrigerator, in-room amenities, and housekeeping details. This is certainly not the standard we aim to deliver, and we understand how these issues affected your comfort. Please be assured that your comments have been shared with the relevant teams to reinforce our room-check procedures and improve our amenities moving forward. We truly appreciate your feedback, as it helps us improve, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future. Yours sincerely Angelia Ku General Manager

客户意见评级 3.5/5

Wang J. 商务住宿 - 所有已确认评论

整体感觉还不过，非常方便，只是维修速度超慢。有一个房间的窗子上的把手坏了，窗子关不严，导致噪音大，跟前台说了之后两天也没有维修。

Dear Wang J., Thank you for sharing your feedback and for highlighting our excellent location. We sincerely apologise for the inconvenience caused by the window handle condition and are sorry to hear that the issue was not rectified promptly during your stay. This is certainly not the level of service we strive to provide. Please be assured that we have since engaged our engineering team to rectify the matter and will continue to reinforce timely follow-ups to prevent a recurrence. We truly appreciate your comments, as they help us improve our guest experience. We hope to have the opportunity to welcome you back and provide you with a more comfortable stay in the future. Yours sincerely Angelia Ku General Manager

New Year surprise 🎆

Tripadvisor 评级 4.0/5

WN7 经 TripAdvisor 认证的评论

We stayed in one of their suites for 7 nights and welcomed in the New Year here. We didn’t expect to see a tiny glimpse of the KLCC fireworks from our room and the fireworks from the KL tower near the lifts so that was a good surprise for us as a family as we did not want to brave the crowds. As always, excellent services by the housekeeping team and the concierge team who welcomed us with bright smiles and greetings every time we returned. Happy to be back at the Novotel and looking forward to our next stay!

Dear WN7, Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you and your family enjoyed welcoming the New Year at Novotel Kuala Lumpur City Centre, and that the surprise views of the KLCC and KL Tower fireworks added a special touch to your stay. We are also glad to know that our housekeeping and concierge teams made you feel welcomed with their service and smiles. Your kind words will certainly be shared with them. We truly appreciate your continued support and look forward to welcoming you and your family back again for another enjoyable stay. Yours sincerely Angelia Ku General Manager

Triple cheers for travellers

Tripadvisor 评级 5.0/5

Mary T 经 TripAdvisor 认证的评论

The gentleman at the bar on the ground floor was helpful and pleasant to speak with. And, recommended Accor’s loyalty programme to explore hotels, travel and dining experiences.

Dear marytH9634PX, Thank you for taking the time to share your wonderful feedback. We are delighted to hear that our gentleman at the ground floor bar made your visit enjoyable and took the time to introduce Accor’s loyalty programme to you. Your kind words truly mean a lot to our team, and we look forward to welcoming you back to Novotel Kuala Lumpur City Centre for another great stay. Yours sincerely Angelia Ku General Manager

客户意见评级 4.0/5

Zhili S. 家庭住宿 - 所有已确认评论

都不错。只是想说一下，如果能让顾客挑选自己睡觉用的枕头就好了。现在的枕头太软。

Dear Zhili S., We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. We are happy to hear that your overall stay was a pleasant one and thank you for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Angelia Ku General Manager

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其他网络用户评价我们的酒店

  • 2,742 评论 9.5/10 位置
  • 2,297 评论 7.5/10 房间
  • 2,413 评论 8.4/10 服务
  • 50 评论 6.6/10 上网
  • 1,165 评论 8.1/10 清洁度
  • 979 评论 5.5/10 舒适度
  • 911 评论 6.7/10 早餐
  • 175 评论 5.6/10 游泳池

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