Mercure Istanbul Bomonti 5 estrelas

Our room is small,i couldnt find a space to open my suitcase,our bed is very small,i couldnt sleep last night because of the nois in the corridor!!! The bathroom smells old,the minibar of room is completely Empty! The hair dryer is really dirty,i didnt want to use last night,it seems ifs not been cleaned for ages, Breakfast was good, In my opinion its not a 5 star hotel! Sorry.

Iam really happy with this hotel stuff very helpfull and smilly face specially ms pantea guest relation , location very good , breakfast was fantastic , had pool and masag salon i enjoyed , had a parking wich was big enogh . i will come back to this hotel again and again

The staff of the hotel were uncooperative, and the room wasn’t clean nor cleaned during our stay. The service provided but the hotel were promised to be on a 5-star level but it didn’t live up to its standards as they made us regret choosing the hotel as a destination to spend our holiday.

Undfriendly & Rude Hotel Manager (Ayoob, as he intrduced himself) The Hotel, although not a 5 star as claimed, was good enough and the breakfast was what you'd expect!! Location is good and is close to public transportation and there are stores and restaurants very nearby. Altogether it was fine for what it was!!

The Mercury brand is exceptional, but I had a terrible experience at this particular hotel. The reception was incredibly poor when I asked for the condoms littering the room to be removed, and the room itself was not cleaned adequately. I would like to express my disappointment to the managers.