Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection 5 星

客户意见评级 (ALL 评级) 4.5/5 1,088 评论

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描述

酒店其他优惠

  • 屋顶拥有日落海景,设有两间米其林指南餐厅和酒吧。

  • 在 Jivana 水疗中心尽情享受浪漫情侣护理以及免费健身活动。

  • 享受长尾船度假和自由海滩带来的难忘时光,畅享阳光、海洋和冒险。

  • "3 个主题泳池"

  • 在三个主题泳池中享受休闲时光。每个泳池都配有 Chiva 池畔酒吧,让您在宁静的氛围中放松身心。

我们的客房

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酒店位置

Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection

39/9 Muen Ngern Road, Tri Trang Beach, Patong District Amphur Kathu
83150 普吉岛
泰国

GPS:7.881189, 98.278166

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酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

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ALL 评级  4.5/5  1,088 评论

客户意见评级 5.0/5

Xiaotong Y. 情侣住宿 - 所有已确认评论

入住体验非常好,服务员很热情,设施非常好,泳池很干净

Dear Xiaotong Y., Thank you so much for your wonderful feedback! We are truly delighted to hear that you had an excellent stay with us at Avista Hideaway Phuket Patong MGallery Collection. It warms our hearts to know that our team made you feel so welcome — your kind words will mean the world to them. We take great pride in maintaining the highest standards across our facilities, and we are so pleased that everything, from our amenities to our pool, exceeded your expectations. It was an absolute privilege to have you as our guest, and we sincerely hope to welcome you back to Avista Hideaway very soon. Until then, we wish you wonderful travels ahead. Warm regards, The Avista Hideaway Phuket Patong MGallery Collection Team

客户意见评级 0.5/5

Xuhui J. 单人住宿 - 所有已确认评论

房间景色较好,但整个酒店的服务一言难尽,前台接待Arizz态度奇差,连续住了四天,酒店的护发素第一天就没了从来没有换过,纸巾也是从来不加。 订的是海景房,整套房间灯光控制只有一处,晚上会出现蓝色的墙灯会出现bug难以关闭的情况,必须整个拔电源再打开,极度影响体验。 度假预约这家酒店需要慎重。

Dear Mr. J., Thank you for taking the time to share your feedback following your recent stay at Avista Hideaway Phuket Patong – MGallery Collection. We sincerely regret to learn that your experience did not meet your expectations, particularly regarding the service interactions, room maintenance, and housekeeping attention during your stay. Please accept our apologies for the inconveniences you encountered with the room lighting system and the replenishment of amenities, which certainly do not reflect the level of comfort and service we strive to provide. We are also deeply concerned by your comments regarding the service attitude you experienced at reception. Please rest assured that your feedback has been taken seriously and has been shared with the relevant department leaders for immediate review and internal follow-up. While we are pleased to know you appreciated the room view, we regret that the overall experience fell short of delivering a relaxing and seamless stay. Thank you once again for your valuable feedback. We hope there may be an opportunity to regain your confidence and provide you with a more positive experience in the future. Warm regards, Avista Hideaway Phuket Patong – MGallery Collection Team

客户意见评级 5.0/5

Jundou B. 家庭住宿 - 所有已确认评论

这次是第二次来了,免费升级了泳池房,非常不错,房间很舒适,泳池也非常喜欢,度过非常开心的四天三晚,早饭服务人员非常贴心,早餐也比较多品种。很满意

Dear Jundou, Thank you very much for taking the time to share your wonderful feedback following your recent stay at Avista Hideaway Phuket Patong – MGallery. We are truly delighted to hear that you chose to return to stay with us and that your second visit was just as enjoyable. It is a pleasure to know that you appreciated the convenience of our location and parking, as well as your upgraded pool room. We are glad that you found the room comfortable and were able to fully enjoy the pool, creating a happy and relaxing stay. We are also pleased to hear that our breakfast selection and the attentive service from our team contributed positively to your experience. Your kind comments mean a great deal to us and will certainly be shared with the team. We truly appreciate your continued support and look forward to welcoming you back again for another memorable stay. Warm regards, Avista Hideaway Phuket Patong – MGallery Team

客户意见评级 4.0/5

Junjie R. 情侣住宿 - 所有已确认评论

入住体验非常好非常有耐心,虽然沟通有点困难,但是工作人员都非常有耐心的翻译解决我们的问题。 房间设施差了一点整体还是非常舒适,客房服务非常好。 早餐选择丰富有中式以及西式早餐,酒店很安静隔壁就是自由海滩。 (希望酒店多提供中文服务!!!) (希望酒店多提供中文服务!!!) (希望酒店多提供中文服务!!!)

Dear Junjie, Thank you for sharing your detailed feedback regarding your stay at Avista Hideaway Phuket Patong – MGallery. We are pleased to hear that you had an overall positive experience and appreciated the patience and helpfulness of our team, as well as the comfort of your stay and the variety offered at breakfast. At the same time, we regret that certain aspects, including communication and room facilities, did not fully meet your expectations. Your comments regarding the availability of Chinese language support are well noted, and we will continue to enhance our services to better accommodate our international guests. Thank you once again for your valuable feedback. We look forward to welcoming you back for an improved experience in the future. Kind regards, Avista Hideaway Phuket Patong – MGallery Team

客户意见评级 4.0/5

Hao L. 情侣住宿 - 所有已确认评论

酒店房间大,有3个泳池。酒店活动丰富,但是只参加了一个不是很有趣。酒店位置不是特别的好,当然如果很好这个价格也下不来。

Dear Ms. L., Thank you for taking the time to share your feedback regarding your recent stay at Avista Hideaway Phuket Patong – MGallery. We are pleased to know that you appreciated the spacious room, our three swimming pools, and the variety of activities available at the resort. It is also encouraging to hear that you enjoyed the breakfast and found our team attentive during your stay. At the same time, we regret the inconvenience caused by the bed linen upon your arrival and appreciate your understanding while our team promptly replaced it. Your comments regarding the activity experience, our location, and the value perception at Tambu have also been noted and shared with the relevant teams for review. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back for another enjoyable stay in the future. Warm regards, Avista Hideaway Phuket Patong – MGallery Team

其他网络用户评价我们的酒店

  • 787 评论 8.1/10 位置
  • 1,571 评论 8.2/10 房间
  • 2,538 评论 8.9/10 服务
  • 7 评论 7.7/10 上网
  • 857 评论 8.6/10 食物
  • 759 评论 8.6/10 氛围
  • 704 评论 7.3/10 设施
  • 608 评论 8/10 舒适度

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