Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection 5 星

客户意见评级 (ALL 评级) 4.5/5 1,069 评论

保证最优惠房价
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39/9 Muen Ngern Road, Tri Trang Beach, Patong District Amphur Kathu, 83150 普吉岛, 泰国

描述

酒店其他优惠

  • "采用屡获殊荣的泰式风格设计，环境豪华又浪漫"

  • "可选 MyGlass 套餐，享受专属饮品体验"

  • 可选 MyKids 套餐，让您的孩子每一天都有快乐体验

  • "3 个主题泳池"

  • Indulge in a unique drink experience with MyGlass package & for little ones MyKids package.

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酒店位置

Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection

39/9 Muen Ngern Road, Tri Trang Beach, Patong District Amphur Kathu
83150 普吉岛
泰国

GPS:7.881189, 98.278166

电话
传真 +66 76 681 682

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,069 评论

TripAdvisor 评级  4.7/5  4,524 评论

Vacation

Tripadvisor 评级 5.0/5

Kaziwa F 经 TripAdvisor 认证的评论

Amazing place for staying the service was good and also the swimming pools and the meal in restaurants and the staff especially Mr Elias and his staff

Dear Kaziwa, Thank you very much for sharing your excellent review with us. We are delighted to know that you enjoyed your stay and appreciated the service, swimming pools, dining experiences, and our team’s hospitality. Your special recognition of Mr. Elias and his colleagues is truly valued and will be shared with them as encouragement. We look forward to welcoming you back to Avista Hideaway Phuket Patong – MGallery for another memorable stay. Warm regards, Avista Hideaway Phuket Patong – MGallery Team

Refund Issues

Tripadvisor 评级 1.0/5

PaulJNicholson 经 TripAdvisor 认证的评论

I recently stayed at Avista Hideaway and, for the most part, it was a really great stay. The hotel itself is lovely, the setting is beautiful, and the overall experience on-site was what you’d expect from a resort of this standard. Unfortunately, the experience has been significantly spoiled by the handling of the security deposit. On arrival, I was double charged — a security deposit was both pre-authorised and fully charged to my card. While I was initially assured this would be resolved, it’s now almost four weeks later and the pre-authorised amount is still being held. Despite multiple emails and follow-ups with the hotel team, I’ve had no resolution and no clear explanation as to why the funds haven’t been released. The responses have been slow and unhelpful, which is frustrating given this should be a straightforward issue. It’s disappointing that what was otherwise a very good stay has been let down by poor post-stay service and basic payment handling. Note to other travellers: if you stay here, I’d strongly recommend paying the security deposit in cash to avoid this issue.

Dear Paul, Thank you for sharing your feedback. We are delighted to hear that you enjoyed your stay and the resort’s beautiful setting. We sincerely apologize for the inconvenience caused by the security deposit. Please note that the pre-authorization process is managed by the bank and can sometimes take several days to be released. We take this matter very seriously and are reviewing our internal procedures to ensure a smoother and more transparent process for all our guests. Your patience and understanding are greatly appreciated, and we are thankful for your positive feedback regarding your overall experience. We look forward to welcoming you back for another memorable stay. Warm regards, Avista Hideaway Phuket Patong – MGallery Team

Great Food with Excellent Service

Tripadvisor 评级 5.0/5

Sasi K 经 TripAdvisor 认证的评论

We had a wonderful dining experience at Vista restaurant. The food was delicious and the service was excellent. Special thanks to Vishal, Abu and the team who provided warm, attentive and professional service. Truly good food and great staff - highly recommended.

Dear Valued Guest, Thank you for your wonderful review. We are delighted to hear that you enjoyed your dining experience at Vista Restaurant and appreciated the attentive service provided by Vishal, Abu, and the team. Your kind recognition of our food and staff is greatly appreciated. We look forward to welcoming you back for another memorable experience soon. Warm regards, Avista Hideaway Phuket Patong – MGallery Team

Family trip

Tripadvisor 评级 5.0/5

Zaki T 经 TripAdvisor 认证的评论

I loved my stay it was amazing and clean , breakfast was great, thanks to Ella for extending us one more week in nice room we will get back soon for sure. Room 820 was perfect.

Dear Zaki, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay, found your room comfortable and clean, and appreciated the breakfast. We will be sure to pass on your kind mention to Ella for her assistance—it means a lot to the team. We look forward to welcoming you and your family back soon for another memorable stay at Avista Hideaway Patong. Warm regards, Avista Hideaway Phuket Patong – MGallery Team

Excellent experience

Tripadvisor 评级 5.0/5

Sultanamu89 经 TripAdvisor 认证的评论

I would like to sincerely thank Faisal for his outstanding support during our stay. He was very kind, cooperative, and always willing to help. His positive attitude made a big difference.

Dear Sultana, Thank you for your wonderful feedback. We are delighted to hear that Faisal’s dedication and positive attitude made your stay so memorable. It is always our goal to provide attentive and thoughtful service, and your kind words mean a lot to our team. We look forward to welcoming you back to Avista Hideaway Phuket Patong – MGallery. Warm regards, Avista Hideaway Phuket Patong – MGallery Team

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其他网络用户评价我们的酒店

  • 833 评论 8.2/10 位置
  • 1,616 评论 8/10 房间
  • 2,566 评论 8.8/10 服务
  • 7 评论 6.5/10 上网
  • 892 评论 8.7/10 食物
  • 751 评论 8.4/10 氛围
  • 709 评论 7.2/10 设施
  • 636 评论 7.8/10 舒适度

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。