普吉岛芭东雅高美爵酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 1,241 评论

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1 Soi Rat U Thit 200 Pi 2, Patong, Kathu, 83150 普吉岛, 泰国

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  • 芭东唯一一家提供泳池别墅体验的酒店！

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  • 多个场地供您举办创意主题会议

  • 提供儿童餐、趣味活动和更多精彩内容，让您的孩子尽情娱乐

  • 可选 MyGlass 套餐，享用免费饮品，收获专属体验

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酒店位置

普吉岛芭东雅高美爵酒店

1 Soi Rat U Thit 200 Pi 2, Patong, Kathu
83150 普吉岛
泰国

GPS:7.888059, 98.29618

电话
传真 +66 76 231 998

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

BUBBLES

The restaurant serves a wide breakfast (from 06:30 to 10:30) which includes freshly brewed coffee and homemade bakeries. It has an a la carte menu which includes authentic Thai, European and Asian cuisine, such as homemade pastas and Chinese noodles.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  1,241 评论

TripAdvisor 评级  4.6/5  3,657 评论

卓越奖 2024

Perfect Hotel in Phuket Patong

Tripadvisor 评级 5.0/5

Alexander F 经 TripAdvisor 认证的评论

Perfect Service, absolutely stunning staff, perfect breakfast and pool area. Water in pool has perfect temperature. Very clean and modern rooms. Top location in the city very close to nice restaurants, bars, massage, SPA. Absolutely recommend to book this hotel. Very good value for the money

Excellent

Tripadvisor 评级 5.0/5

Compass28109932174 经 TripAdvisor 认证的评论

HD private villa with own pool.Hotel has many pools as well as pool for kids. Kids play room, businesses centre,spa and may restaurants,........ Excellent staff especially Fon,Tak,Ka3......................................,.......................... .........................

The Best Hotel

Tripadvisor 评级 5.0/5

Munshishogdar A 经 TripAdvisor 认证的评论

موقع الفندق ممتاز وخدمات العاملين به ممتازة بالإضافة إلى الوجبات والبوفيهات وانصح بالتعامل معه thanks a lot for your help from Aom and Fast💚💚💚help us from check in ,belongings stay still have your help.your smile 😁your service so beautiful ,next time will back here for see you again 🥰

Outstanding experience.

Tripadvisor 评级 4.0/5

Sam A 经 TripAdvisor 认证的评论

I had a wonderful experience at Hitem Grand Mercure Patong. The hotel itself is stunning, with great amenities and a perfect location. What truly made my stay special was the warm hospitality in the restaurant. A special thanks to Mr. Moo for his exceptional service, he was incredibly attentive, friendly, and made every meal a delight. His kindness and professionalism really stood out. Highly recommended!

Dear samaP2847GZ, Thank you for your wonderful feedback regarding your recent stay at Grand Mercure Phuket Patong. We are thrilled to hear that you enjoyed our stunning hotel, convenient location, and exceptional amenities. It is our rewarding to know that Mr. Moo's hospitality made a significant impact on your experience. We will be sure to share your kind words with him. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. Grand regards, Guest Experience Team Grand Mercure Phuket Patong

Awful stay

Tripadvisor 评级 1.0/5

Tonilfc 经 TripAdvisor 认证的评论

Definitely no 5 stars. Arrived at grand mercure and was in awe at the grand lobby. That soon changed once i checked in. Reception staff rude and not one smile. Given the key to our room on the 4th floor. Lovely staff brought our luggage up. Didnt arrive until late in the day so we were exhausted. Went to use the bathroom and was disgusted in the cleanliness of the bathroom. Tiles around the toilet stained, bath and bath tiles filthy. Had to clean the bathroom before i used it. The room smelled of mould. The wallpaper was all bubbled and dirty/ black mould looking.. breakfast was plentiful but boiled and poached eggs always cold. Small coffee shop in foyer really nice. Pool area nice but sunbeds are mostly in the shade. Ran a bath one day and the water looked like faeces. Checked out very early in the morning and had paid my room bill the night before. Reception staff informed me i still owed the money i had paid the night before. I informed they had paid but argued with me that i did owe money and it had to be paid. I had to recall the approx time and describe the person i had paid it too. Luckily i remembered i had my receipt in the rubbish in the bin in the room. So with my driver waiting i had to run back the room and rummage through the bin. When i produced the receipt the staff still wasnt happy but reluctantly allowed us to leave. I would never return to this hotel again

Dear Tonilfc, Thank you for sharing your experience and constructive feedback. Please accept our sincerely apologize for the challenges you faced during your stay, particularly regarding the service at check-in and the cleanliness of the room. It is disappointing to learn that our team did not meet your expectations, and we will ensure this feedback is addressed with our management team. Regarding the bathroom conditions and room odor, we have taken the cleanliness very seriously, and your comments will definitely help us improve our standards. Lastly, we regret the confusion at checkout regarding your bill. We understand how frustrating this must have been for you, particularly with time constraints. Thank you very much for sharing and it really helps us enhance our services. It is our hope to have a chance to better serve you in the future Grand regards, Guest Experience Team Grand Mercure Phuket Patong

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其他网络用户评价我们的酒店

  • 1,045 评论 9.3/10 位置
  • 1,352 评论 6.2/10 房间
  • 1,463 评论 8.7/10 服务
  • 13 评论 8.2/10 上网
  • 723 评论 9.3/10 早餐
  • 622 评论 4.9/10 舒适度
  • 561 评论 6.2/10 清洁度
  • 523 评论 8.5/10 食物

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