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普吉岛芭东雅高美爵酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 5,761 评论

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酒店其他优惠

  • 芭东唯一一家提供泳池别墅体验的酒店！

  • 在备受赞誉的 Ryn 水疗中心愉悦身心

  • 多个场地供您举办创意主题会议

  • 提供儿童餐、趣味活动和更多精彩内容，让您的孩子尽情娱乐

  • 可选 MyGlass 套餐，享用免费饮品，收获专属体验

酒店参加 Planet 21 计划，积极推动酒店业可持续发展。

酒店位置

普吉岛芭东雅高美爵酒店

1 Soi Rat U Thit 200 Pi 2
Patong, Kathu, Phuket
Thailand 83150
83150 普吉岛
泰国

电话: +6676231999

传真: (+66)76/231998

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • LOCAL BUS:  BANGKOK PHUKET PHUKET CITY

  • 乘飞机

    HKT 达到 45公里 / 27.96 英里 - 班车服务 付费

GPS:7.888059, 98.29618

酒店服务

从 办理登记入住手续 - 从 办理退房手续

概要
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 可供轮椅出入的酒店
  • 护理
  • 空调
  • 无限网络
  • 酒吧
  • 会议室

BUBBLES

The restaurant serves a wide breakfast (from 06:30 to 10:30) which includes freshly brewed coffee and homemade bakeries. It has an a la carte menu which includes authentic Thai, European and Asian cuisine, such as homemade pastas and Chinese noodles.

我们的客房

我们的泳池通道豪华房提供快速登记入住等特权以及私人日光浴平台和免费无线网络等设施。可根据要求提供连通房和双床房。最多可容纳 2 位成人和 1 位儿童。

您的会议和活动

我们的会议室

  • 会议室数量：3

  • 最大面积：265 平方米

  • 最大容量：250 个人

  • 最大宴会容量：160 个人

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普吉岛芭东雅高美爵酒店
的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级 4.4/5

5,761 评论

TripAdvisor 评级 4.5/5

2,691 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

pefect stay

Tripadvisor 评级 5.0/5

44dodo 23/11/2021 经 TripAdvisor 认证的评论

Perfect stay, with very friendly staff, very clean room and a very good Covid 19 hygiene implementation we felt very comfortable. We recommend the beautiful Pool Access Rooms with private sunchairs...

Dear 44dodo Thank you so much for such a wonderful review of our property and services. We are really pleased you liked our Pool access room and enjoyed great service throughout your stay. Hopefully, we will see you again soon! with Grand Regards, Guest relations team

The best Phuket hotel

Tripadvisor 评级 5.0/5

touch06 20/11/2021 经 TripAdvisor 认证的评论

I travel a lot in the world, especially in Asia I have been attending this hotel for several years. It is perfectly maintained and the benefits are largely at the height of what you can expect from an institution of this level. The staff is always present, effective, discreet and capable of meeting all your expectations. A special mention for its director who is always available for his clients. The rooms are large, clean and very comfortable. Very close to Patong Beach, but enjoying an exceptional calm. The huge pool only adds to the pleasure of stay. The breakfast is exceptional. Delicious restaurants offer a varied choice of Asian and European cuisines. If you want a very good hotel with excellent value for money you can come there without hesitation. Certainly one of the best choices to do in Phuket.

Dear touch06 Thank you for choosing our hotel and for taking your time to write a review! We are very glad to hear you enjoyed your stay here with us. Our hotel aims to provide the best and most unique experience for our lovely guests. We work hard to exceed your expectations. It is always our pleasure to make sure our guests receive the best services from us, as well as to give them a welcome feeling in our hotel. Thank you once again for choosing Grand Mercure and hope to see you again in Phuket soon! with Grand Regards, Guest relations team

Exceeded my expectation.

Tripadvisor 评级 5.0/5

janie_hr 16/10/2021 经 TripAdvisor 认证的评论

Stayed during Phuket sandbox program. Pros: - The staffs and housekeeping were exceptional. They paid attention to every single detail. I was so impressed. - Delicious food - As an Accor platinum member, I got: 1. Upgraded to pool access room (Although I'm not a pool fan) 2. Free breakfast (The breakfast was superb!!!) 3. Free cake and drink every day because the lounge was closed due to covid 4. Late checkout till 4.30 pm Cons: - The room was a bit tiny - The in-room amenities didn't feel like a 5-star hotel - Lots of mosquitoes The service outweighed everything!!! Thank you all staffs for taking a good care of me during my stay.

Dear janie_hr Thank you very much for such a wonderful review. We are pleased you enjoyed your stay and will compliment the team especially housekeeping on your behalf, for their dedication and very attentive service. The deluxe Pool access rooms are in-demand and offer a unique retreat inside the resort. Thank you for your kind note about the breakfast and overall food taste. For the amenity, we have continued supporting our local brand, Ryn who initiated to develop own brand using premium organic ingredients. In addition, we are really sorry that you had mosquito issue during your stay and please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again, thank you for your time and for choosing Grand Mercure Phuket Patong! We hope to welcome you again in near future. Best regards, Guest relations team

地點方便 去海邊容易

客户意见评级 4.5/5

Missy L. 情侣住宿 - 04/08/2021 所有已确认评论

每位服務人員態度都非常好。協助幫忙解決很多問題。

尊敬的Missy L， 衷心感谢您对Grand Mercure Phuket Patong提出的宝贵意见以及对本酒店工作的认可和支持。 同时也期待您的再次光临，让我们为您带来源自美爵奢华服务。 祝您旅途愉快。 谨启 Guest Relations team

Great Sandbox Experience

Tripadvisor 评级 5.0/5

GlobeTrotter1102 19/07/2021 经 TripAdvisor 认证的评论

Had an amazing 14 days at the hotel. Great property, Outstanding DOR Khun Julie and very proactive Staff everywhere. Breakfast was delicious and the lobby bar served some of the best pastries and coffee I have tried

Dear GlobeTrotter1102, Thank you very much for such a wonderful review. We are pleased you liked the breakfast, pastries and coffee, also enjoyed great service of our dedicated team, especially Khun Julie throughout your stay. Once again, thank you for your time and for choosing Grand Mercure Phuket Patong! With grand regards, Guest relations team

Great room, superb services!

Tripadvisor 评级 5.0/5

skorkiat 22/02/2021 经 TripAdvisor 认证的评论

Staffs are very nice, friendly and helpful. I received very nice services throughout my stay. The room is very beautiful and clean. If you can, please book & stay at the pool villa right here at the heart of Patong. Specially thanks to Khun Ju who prepared the wonderful stay to me.

Dear korkiats2020, Thank you very much for your amazing review! We are delighted to her you enjoyed your stay in one of our Pool Villa and impressed by warm hospitality of team, especially Khun Ju. We hope to have the chance welcoming you back here soon! Best regards, Guest relations team

住的不错

客户意见评级 5.0/5

刘. 家庭住宿 - 22/12/2020 所有已确认评论

服务很好

尊敬的刘曦， 衷心感谢您对Grand Mercure Phuket Patong提出的宝贵意见以及对本酒店工作的认可和支持。 同时也期待您的再次光临，让我们为您带来源自美爵奢华服务。 祝您旅途愉快。 谨启 Guest Relations team

Great hospitality

Tripadvisor 评级 5.0/5

Ausgust22 20/11/2020 经 TripAdvisor 认证的评论

Thank you to Khun Nat (fom) and the team for your great hospitality. I got a very warm welcome and lovely smile from everyone at reception, If I return to Phuket again, I will select your hotel for sure!

Dear Ausgust22, We thank you so much for this wonderful review of our property! It gives us immense pleasure knowing that you enjoyed warm hospitality of Front Office team, especially Khun Nat. We are looking forward to welcome you back again for another memorable holiday. with Grand regards, Apple

泳池很棒

客户意见评级 4.5/5

Jet 情侣住宿 - 21/03/2020 所有已确认评论

泳池很棒，位置很好。就是房间有些潮，没办法，挨着游泳池。

尊敬的Jet， 衷心感谢您对Grand Mercure Phuket Patong提出的宝贵意见以及对本酒店工作的认可和支持。 Grand Mercure Phuket Patong本着以顾客为宗旨，全心全意的为每一位顾客提供最贴心的服务，为您带来宾至如归的度假体验。酒店结合泰国传统文化与现代化国际连锁酒店服务标准，一心一意的打造最适合不同年龄阶段，不同国家的游客最温馨的美爵居所。您的反馈与建议就是对我们最好得帮助，以及提高和改善。 再次感谢您的宝贵意见，同时也期待您的再次光临，让我们为您带来源自美爵奢华服务。 祝您旅途愉快。 谨启 Guest Relations Team
客户意见评级 2.0/5

匿名 情侣住宿 - 18/03/2020 所有已确认评论

入住时酒店房间没有拖鞋，没有洗护用品，拨打前台电话两三次才有人来送，而且拖鞋也没有包装，拖鞋四周有一些起球，不确定酒店拖鞋都这样还是拿了双用过的给我；酒店房间陈旧，桌子裂纹很重、沙发及椅子表面污渍严重；空调声音巨大，关了空调声音都巨大；房间布局设置不够人性化；且整个酒店房间设置电梯很少，从前台到电梯、从电梯到房间都需要走很远。打4分给酒店内部风景及早餐。

尊敬的亲爱的重要客人， 我们由衷的向您致以诚挚的歉意，鉴于您在酒店内遇到的任何不便或困难。同时，也衷心感谢您对我们提出的宝贵意见，我们会高度重视您的反馈并加以改进和完善。 Grand Mercure Phuket Patong本着以顾客为宗旨，全心全意的为每一位顾客提供最贴心的服务，为您带来宾至如归的度假体验。酒店结合泰国传统文化与现代化国际连锁酒店服务标准，一心一意的打造最适合不同年龄阶段，不同国家的游客最温馨的美爵居所。您在酒店内遇到的任何不便或疑问，也请您第一时间致电或者邮件给我们，您的反馈与建议就是对我们最好得帮助。 再次感谢您的宝贵意见，同时也期望能再有一次为您提供源自美爵奢华服务的机会。 祝您旅途愉快。 谨启 Guest Relations Team
客户意见评级 3.5/5

匿名 家庭住宿 - 16/03/2020 所有已确认评论

今年2.15-2.17是第三次入住贵酒店，每年到普吉岛都会住，而且一直是住的泳池直通房，小朋友很喜欢，从第一次到贵酒店居住后就觉得很不错，装修好，入住体验好，性价比高，这次入住却没有往年那么好，来之前备注了要住中间位置的房型，给安排的还是靠近旁边的房间，到达后经过一系列调动才顺利进房间，房间里的落地窗还是坏的再叫人来处理，酒店晚上的自助餐也没有只有每周日才会有。房间也有些老旧了，设施，地板。像我们这种老顾客是否在入住时就查阅的到，给一些优惠或者赠送一些什么，还是像新顾客那样对待，那么老顾客凭什么一直选择你们酒店。

亲爱的重要客人， 衷心感谢您对Grand Mercure Phuket Patong提出的宝贵意见以及对本酒店工作的认可和支持。 Grand Mercure Phuket Patong本着以顾客为宗旨，全心全意的为每一位顾客提供最贴心的服务，为您带来宾至如归的度假体验。酒店结合泰国传统文化与现代化国际连锁酒店服务标准，一心一意的打造最适合不同年龄阶段，不同国家的游客最温馨的美爵居所。您的反馈与建议就是对我们最好得帮助，以及提高和改善。 再次感谢您的宝贵意见，同时也期待您的再次光临，让我们为您带来源自美爵奢华服务。 祝您旅途愉快。 谨启 Guest Relations Team

位置好，早餐不错，环境不错

客户意见评级 4.0/5

Xxt 情侣住宿 - 10/03/2020 所有已确认评论

整体体验很好，房间大小合适，设施齐全，早餐自助菜品很多，餐厅环境好，服务也不错，有中文前台，工作人员热情。不喜欢的点有，隔音一般，总是会有拖椅子的声音和人说话的声音，房间太过潮湿，空调没有抽湿功能，游泳池关闭太早，白天太晒想晚上去泳池，结果七点半就关了，餐厅室外服务应该配一些驱蚊灭蚊设备和产品，坐了一会儿被咬了七八个蚊子包。

尊敬的xxt， 衷心感谢您对Grand Mercure Phuket Patong提出的宝贵意见以及对本酒店工作的认可和支持。同时，我们由衷的向您致以歉意，鉴于您在酒店内遇到的任何不便。 Grand Mercure Phuket Patong本着以顾客为宗旨，全心全意的为每一位顾客提供最贴心的服务，为您带来宾至如归的度假体验。酒店结合泰国传统文化与现代化国际连锁酒店服务标准，一心一意的打造最适合不同年龄阶段，不同国家的游客最温馨的美爵居所。您在酒店内遇到的任何不便或疑问，也请您第一时间致电或者邮件给我们，您的反馈与建议就是对我们最好得帮助，以及提高和改善。 再次感谢您的宝贵意见，同时也期待您的再次光临，让我们为您带来源自美爵奢华服务。 祝您旅途愉快。 谨启 Guest Relations Team

Great hotel

Tripadvisor 评级 5.0/5

Sheeva2020 28/02/2020 经 TripAdvisor 认证的评论

Big rooms nicely furnished, always clean, excellent breakfast, nice and helpful staff. Location is perfect, it is within walking distance to the beach (5 min) but it is possible to use shuttle to the beach arranged by hotel. Opposite the hotel there is great night food market. I really liked our stay and I hope that I will come back!

Dear Sheeva2020, Thank you very much for sharing your positive feedback with us! We are delighted to hear we were able to reach your expectations by providing you with a spacious and clean room along with breakfast, professional service and convenient location. Should you require any arrangements prior to your next visit, please feel free to contact us directly, we will be happy to assist you. Best regards, Apple

位置好，去哪都很方便

客户意见评级 4.0/5

胡. 家庭住宿 - 22/02/2020 所有已确认评论

总体满意！

尊敬的胡雯， 衷心感谢您对Grand Mercure Phuket Patong提出的宝贵意见以及对本酒店工作的认可和支持。 同时也期待您的再次光临，让我们为您带来源自美爵奢华服务。 祝您旅途愉快。 谨启 Guest Relations team

Excellent - peaceful hotel near beach & nightlife

Tripadvisor 评级 5.0/5

alan007Australia 16/02/2020 经 TripAdvisor 认证的评论

The Grand Mercure Phuket Patong has a peaceful setting around the pool and inviting lounge/reception area. The pool swim-up rooms are particularly nice as you can laze on your private deck and just slide into the pool. The breakfast/dining area around the pool is very relaxing, the food is very good and the staff particularly friendly. The hotel is 10 minute walk to the beach and nightlife. I would certainly stay at the Grand Mercure again on my next visit.

Daer alan007Australia, Thank you very much for sharing your positive feedback with us! We are delighted to hear we were able to reach your expectations by providing you with a friendly service, a convenient location and also a nice bar area. Should you require any arrangements prior to your next visit, please feel free to contact us directly, we will be happy to assist you. with Grand regards, Apple

住的不错，酒店环境很好

客户意见评级 4.0/5

高. 家庭住宿 - 13/02/2020 所有已确认评论

周围很热闹，住的吃的都很好，唯一的小问题是离海滩略微远，不过也还好

尊敬的 高.： 感谢惠赐有关下榻 Grand Mercure Phuket Patong 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Guest Relations team

位置好

客户意见评级 4.0/5

匿名 家庭住宿 - 05/02/2020 所有已确认评论

房间比较小

亲爱的重要客人， 衷心感谢您对Grand Mercure Phuket Patong提出的宝贵意见以及对本酒店工作的认可和支持。 同时也期待您的再次光临，让我们为您带来源自美爵奢华服务。 祝您旅途愉快。 谨启 Guest Relations team

非常棒的居住体验

客户意见评级 4.5/5

于. 情侣住宿 - 04/02/2020 所有已确认评论

位置不错，离各个地方都比较近，去海滩、去酒吧街和商业中心走路都是 10分钟之内。房间比较安静。大床房是两个1m多的床拼成的，有2m多宽；内部环境，整洁、干净。中心庭院的泳池水也很干净。 早餐也不错，各种美食自助。 缺点就是连着吃了六天的早餐，基本都是一样的，有点吃腻了。 总体来说是一次非常棒的居住体验。

尊敬的于博文， 衷心感谢您对Grand Mercure Phuket Patong提出的宝贵意见以及对本酒店工作的认可和支持。 Grand Mercure Phuket Patong本着以顾客为宗旨，全心全意的为每一位顾客提供最贴心的服务，为您带来宾至如归的度假体验。酒店结合泰国传统文化与现代化国际连锁酒店服务标准，一心一意的打造最适合不同年龄阶段，不同国家的游客最温馨的美爵居所。您的反馈与建议就是对我们最好得帮助，以及提高和改善。 再次感谢您的宝贵意见，同时也期待您的再次光临，让我们为您带来源自美爵奢华服务。 祝您旅途愉快。 谨启 Guest Relations Team

泳池很好,位置很棒

客户意见评级 5.0/5

匿名 家庭住宿 - 02/02/2020 所有已确认评论

房间里的泳池水比较冷，泳池也比较小

亲爱的重要客人， 衷心感谢您对Grand Mercure Phuket Patong提出的宝贵意见以及对本酒店工作的认可和支持。 同时也期待您的再次光临，让我们为您带来源自美爵奢华服务。 祝您旅途愉快。 谨启 Guest Relations team

失望

客户意见评级 1.5/5

Cl 情侣住宿 - 01/02/2020 所有已确认评论

没想到会那么失望，所有的。房间小，设施旧了，工作人员也不像原来来泰国的那么热情。泳池太小了。这是最后一次住这里

尊敬的 CL： 我们由衷的向您致以诚挚的歉意，鉴于您在酒店内遇到的任何不便或困难。同时，也衷心感谢您对我们提出的宝贵意见，我们会高度重视您的反馈并加以改进和完善。 Grand Mercure Phuket Patong本着以顾客为宗旨，全心全意的为每一位顾客提供最贴心的服务，为您带来宾至如归的度假体验。酒店结合泰国传统文化与现代化国际连锁酒店服务标准，一心一意的打造最适合不同年龄阶段，不同国家的游客最温馨的美爵居所。您在酒店内遇到的任何不便或疑问，也请您第一时间致电或者邮件给我们，您的反馈与建议就是对我们最好得帮助。 再次感谢您的宝贵意见，同时也期望能再有一次为您提供源自美爵奢华服务的机会。 祝您旅途愉快。 谨启 Guest Relations Team

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