Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection 5성

고객 평점 (ALL 평가) 4.5/5 1,071 리뷰

Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection - Image 1
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Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection - Image 3
Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection - Image 4

호텔설명

호텔 추가 정보

  • "수상 경력에 빛나는 태국 전통 디자인과 호화롭고 로맨틱한 분위기"

  • "MyGlass 패키지로 즐기는 특별한 음료 체험"

  • 사랑스러운 자녀들을 위한 MyKids 패키지

  • "테마 수영장 3개"

  • Indulge in a unique drink experience with MyGlass package & for little ones MyKids package.

숙박

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호텔 위치

Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection

39/9 Muen Ngern Road, Tri Trang Beach, Patong District Amphur Kathu
83150 푸켓
태국

GPS:7.881189, 98.278166

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  1,071 리뷰

TripAdvisor 평가  4.7/5  4,523 리뷰

Vacation

트립어드바이저 평점 5.0/5

Kaziwa F TripAdvisor 인증 리뷰

Amazing place for staying the service was good and also the swimming pools and the meal in restaurants and the staff especially Mr Elias and his staff

Refund Issues

트립어드바이저 평점 1.0/5

PaulJNicholson TripAdvisor 인증 리뷰

I recently stayed at Avista Hideaway and, for the most part, it was a really great stay. The hotel itself is lovely, the setting is beautiful, and the overall experience on-site was what you’d expect from a resort of this standard. Unfortunately, the experience has been significantly spoiled by the handling of the security deposit. On arrival, I was double charged — a security deposit was both pre-authorised and fully charged to my card. While I was initially assured this would be resolved, it’s now almost four weeks later and the pre-authorised amount is still being held. Despite multiple emails and follow-ups with the hotel team, I’ve had no resolution and no clear explanation as to why the funds haven’t been released. The responses have been slow and unhelpful, which is frustrating given this should be a straightforward issue. It’s disappointing that what was otherwise a very good stay has been let down by poor post-stay service and basic payment handling. Note to other travellers: if you stay here, I’d strongly recommend paying the security deposit in cash to avoid this issue.

Dear Paul, Thank you for sharing your feedback. We are delighted to hear that you enjoyed your stay and the resort’s beautiful setting. We sincerely apologize for the inconvenience caused by the security deposit. Please note that the pre-authorization process is managed by the bank and can sometimes take several days to be released. We take this matter very seriously and are reviewing our internal procedures to ensure a smoother and more transparent process for all our guests. Your patience and understanding are greatly appreciated, and we are thankful for your positive feedback regarding your overall experience. We look forward to welcoming you back for another memorable stay. Warm regards, Avista Hideaway Phuket Patong – MGallery Team

Great Food with Excellent Service

트립어드바이저 평점 5.0/5

Sasi K TripAdvisor 인증 리뷰

We had a wonderful dining experience at Vista restaurant. The food was delicious and the service was excellent. Special thanks to Vishal, Abu and the team who provided warm, attentive and professional service. Truly good food and great staff - highly recommended.

Dear Valued Guest, Thank you for your wonderful review. We are delighted to hear that you enjoyed your dining experience at Vista Restaurant and appreciated the attentive service provided by Vishal, Abu, and the team. Your kind recognition of our food and staff is greatly appreciated. We look forward to welcoming you back for another memorable experience soon. Warm regards, Avista Hideaway Phuket Patong – MGallery Team

Family trip

트립어드바이저 평점 5.0/5

Zaki T TripAdvisor 인증 리뷰

I loved my stay it was amazing and clean , breakfast was great, thanks to Ella for extending us one more week in nice room we will get back soon for sure. Room 820 was perfect.

Dear Zaki, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay, found your room comfortable and clean, and appreciated the breakfast. We will be sure to pass on your kind mention to Ella for her assistance—it means a lot to the team. We look forward to welcoming you and your family back soon for another memorable stay at Avista Hideaway Patong. Warm regards, Avista Hideaway Phuket Patong – MGallery Team

Excellent experience

트립어드바이저 평점 5.0/5

Sultanamu89 TripAdvisor 인증 리뷰

I would like to sincerely thank Faisal for his outstanding support during our stay. He was very kind, cooperative, and always willing to help. His positive attitude made a big difference.

Dear Sultana, Thank you for your wonderful feedback. We are delighted to hear that Faisal’s dedication and positive attitude made your stay so memorable. It is always our goal to provide attentive and thoughtful service, and your kind words mean a lot to our team. We look forward to welcoming you back to Avista Hideaway Phuket Patong – MGallery. Warm regards, Avista Hideaway Phuket Patong – MGallery Team

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 833 리뷰 8.2/10 위치
  • 1,616 리뷰 8/10 객실
  • 2,566 리뷰 8.8/10 서비스
  • 7 리뷰 6.5/10 인터넷 가격
  • 892 리뷰 8.7/10 레스토랑
  • 751 리뷰 8.4/10 분위기
  • 709 리뷰 7.2/10 편의 시설
  • 636 리뷰 7.8/10 안락함

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