Dear Ms. Lee, Thank you so much for taking the time to share your positive feedback about your stay with us. Our team works diligently to ensure that every guest has a comfortable and enjoyable experience, and it is always rewarding to know that our efforts have made a difference. We believe that a welcoming atmosphere combined with well-maintained facilities creates an ideal environment for relaxation. We look forward to welcoming you back in the future! Warm regards, Novotel Phuket Vintage Family

Dear Eunhye, Thank you for taking the time to share your thoughts about your recent stay with us. We are delighted to hear that you enjoyed our location, especially with the convenience of having a Korean restaurant right across from the hotel. Please be informed that each morning our team cleans the swimming pool to ensure it is both comfortable for use and hygienically maintained. We strive to provide a pleasant environment; however, if we overlook any areas, particularly on the tile floor beneath the water, we sincerely apologize for any inconvenience this may cause. Thank you for your understanding. Warm Regards, Novotel Phuket Vintage Family

Dear Jaehyun P., Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our location and appreciated the friendly service from our team. However, I sincerely apologize for the inconvenience you experienced with the shower drainage. It is concerning to learn that despite multiple requests for assistance, the issue remained unresolved. I will ensure that our maintenance team addresses this issue promptly to prevent it from affecting future guests. Warm Regards, Novotel Phuket Vintage Family

Dear Hyungjoon K. Thank you for taking the time to post a review of our property. We are happy to hear you enjoyed your time with us, Our goal is always to exceed your expectations and to provide the best possible service to every customer who walks through our door. Thank you for choosing our hotel and for sharing your thoughts with us. Warm Regards, Novotel Phuket Vintage Family

Dear Yoojin K., Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient and that your overall experience was comfortable. We offer a continental breakfast to ensure that all guests have a delightful start to their day. Our menu features a diverse array of cuisines; however, please note that certain options may not always be available as we rotate our offerings to accommodate the varied preferences of our clientele. Our aim is to cater to everyone’s tastes while providing an enjoyable and satisfying dining experience. Warm Regards, Novotel Phuket Vintage Family

Dear Sungu L., Thank you so much for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and found our location to be convenient. Our team takes great pride in delivering friendly and attentive service, so it’s heartening to hear that their efforts contributed positively to your experience. We hope to welcome you back soon for another enjoyable stay! Warm regards, Novotel Phuket Vintage Family

Dear Hyein J. , Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed our location and found our staff at check-in to be friendly. We also appreciate your comments regarding the cleanliness of our facilities. Maintaining high standards of cleanliness is a top priority for us, and we are glad that this was reflected during your stay. We hope to welcome you back soon! Warm Regards, Novotel Phuket Vintage Family

Dear Hyun L., Thank you for taking the time to share your feedback about your recent stay with us. We are thrilled to hear that you enjoyed our great location and the large pool. Our primary objective is to create lasting memories and joyful moments for our guests. We hope that your next visit will be as pleasant and enjoyable as your previous one. Warm Regards, Novotel Phuket Vintage Family

Dear Minhyoung K., Thank you so much for taking the time to share your experience with us! It’s fantastic to know that our location was convenient for you and that our team made such a positive impression during your check-in. We’re also delighted that you appreciated the room upgrade as part of your Accor membership benefits. Maintaining high standards in both our rooms and public areas is essential to us, so we are pleased to hear that everything was enjoyable during your visit. Thank you once again for choosing Novotel. We look forward to welcoming you back on your next visit! Warm regards, Novotel Phuket Vintage Family

Dear Daehyun K., Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found your accommodations comfortable and enjoyed our pool facilities. We also appreciate your acknowledgment of our team’s efforts in accommodating your request for a king-size bed. It is always our goal to ensure that our guests have a pleasant and enjoyable experience, and we are glad we could meet your needs. Best Regards, Novotel Phuket Vintage Family

Dear Yong S. K., Thank you for taking the time to share your feedback regarding your recent stay with us. We’re delighted to hear that you enjoyed our great swimming pool and prime location—these are indeed some of the highlights we strive to offer our guests. We offer an intercontinental breakfast designed to accommodate a variety of tastes. While some dishes may not be available, we are continually working to enhance our offerings to ensure that all preferences are represented. Warm Regards, Novotel Phuket Vintage Family

Dear Mira Y., Thank you for taking the time to post a review of our property. We are happy to hear you enjoyed your time with us, Our goal is always to exceed your expectations and to provide the best possible service to every customer who walks through our door.  Thank you for choosing our hotel and for sharing your thoughts with us.  Warm Regards, Novotel Phuket Vintage Family

Dear Eundong L. , Thank you for taking the time to share your thoughts with us! We’re thrilled to hear that you enjoyed our location and the pool during your stay. Being situated in the city center allows our guests easy access to various attractions, dining options, and entertainment, so it’s wonderful to know that this convenience added to your experience. We take great pride in maintaining our facilities, including the pool area, and we are glad you found it enjoyable. Looking forward to welcoming you back soon! Best regards, Novotel Phuket Vintage Family

Dear Dongkyu K., Thank you for your positive comments. We are very glad you enjoyed your stay with us, we work very hard to give our guests the finest experience possible so comments like yours are truly rewarding to receive. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regard Novotel Phuket Vintage Family

Dear Jisook, Cheo, Thank you for taking the time to provide your feedback regarding your recent stay at our hotel. We sincerely apologize that your experience did not meet your expectations. We value your input and are committed to improving our services. Should you plan to visit us again, please feel free to contact me directly at je… I would be delighted to assist in arranging accommodations that better suit your preferences. We look forward to the opportunity of serving you better in the future. Warm Regards, Novotel Phuket Vintage Family

Dear Hyun J. , Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay and found our location to be perfect for family accommodations. Our team is dedicated to providing a memorable experience for families, and we’re glad that your children had fun at the pool. We strive to offer activities that cater to guests of all ages, ensuring everyone has a delightful stay. Your feedback means a lot to us as it helps us continue improving our services. We hope to welcome you and your family back soon for another enjoyable getaway! Warm regards, Novotel Phuket Vintage Family