모벤픽 신화 호텔 파통 푸켓

고객 평점 (ALL 평가) 4.6/5 640 리뷰

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호텔 위치

모벤픽 신화 호텔 파통 푸켓

27/9 Rat U Thit 200 Pee Road, Patong Sub District, Kathu District
83150 푸켓
태국

GPS:7.90275, 98.301389

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

ATRIO

Atrio Restaurant offers an opulent breakfast buffet range of dishes, as well as a delectable lunch and dinner menu.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  640 리뷰

TripAdvisor 평가  4.5/5  537 리뷰

2023으뜸 시설

Great stay

트립어드바이저 평점 5.0/5

Wanderer56340388170 TripAdvisor 인증 리뷰

One of the best hotels..Great location. Staff is super nice. It was so great to see the room decorated for my birthday 🎂. . much appreciated .Lot of shops and good restaurants at walking distance. Chocolate hour was the best 👌. Can't wait to go back..

만족스러운 숙박

고객 평점 5.0/5

Ryan P. 가족 - 전체(All) 통지 확인

호텔방의 침구가 너무 편안했습니다. 아주 만족했습니다.

Dear Seokjae P., Thank you for your recent stay with us and your amazing review. We are delighted to hear that you found the bedding in our hotel room to be very comfortable and that you left feeling very satisfied. Thank you for choosing to stay with us at Movenpick Myth Hotel Patong, and we hope to welcome you back for another comfortable experience in the future. Best regards, Tikhon Strekalovskiy Rooms Division Manager

Not a pleasant experience at all

트립어드바이저 평점 2.0/5

Swati G TripAdvisor 인증 리뷰

Let me mention the pros and cons: Pros: 1. Small hotel, for those looking not too much walk in the hotel. 2. Thai people are warm and hospitable so that’s given mostly to every hotel in Thailand. 3. Spa is good. But expensive to the service given. There is another spa at 2 mins walking distance to the hotel which offers very good service and very good price. 4. Located in between the market. Cons: 1. Very Bad hygiene level. We had a pool access room, which had a jacuzzi connected to our room. There was some sort plastic/ garbage in the jacuzzi area. Pictures shared. 2. Bird poop on the sunbed in the jacuzzi area. (Pictures attached) 3. When we checked in, we obviously got a clean room or atleast we thought that but 2 days later I realized that there was a eaten chewing gum stuck on the headrest by the previous guest and housekeeping did not bother to clean it before making the room available for the next guest. This chewing gum was not from anyone from my family as we were traveling from Singapore where chewing gum is banned. (Pictures shared) 4. Very very small pool area. No staff to manage the guests there. There were kids eating biscuits/ chips, half eating half throwing/ falling in the pool and no staff to advise the parents/ kids for correct behavior. Irony is that pool water was also connected to the private Jacuzzi area so all that food is floating and coming in that area too. Also to eat these left over food there are birds like pigeons coming and then obviously there poop. No staff to manage all this. (Shared videos) 6. Some teenage boys walking along the poolside and spiting in the pool and no staff to advise or manage. Staff is busy selling drinks only. 5. Housekeeping not cleaning the rooms properly. 6. There were kids and guests making loud sounds at night 1am which made us unable to sleep and my son was waking up again and again. I requested the hotel to kindly request the guests, so the hotel expected me to change my room in the middle of the night. One goes on a vacation to unwind and relax and not worry about hygiene as that is the reason why we book 5-star hotels. Due to all these reasons, ours was a very bad experience at the hotel. And I will not be recommending this hotel for people with families or small kids. Definitely not returning back.

Phuket​ 2024🌊🌊

트립어드바이저 평점 5.0/5

Awaysunny2021 가족 - TripAdvisor 인증 리뷰

If you're looking for a place to relax in Patong, you shouldn't miss Movenpick Myth Patong. The lobby is comfortably cool, thanks to the air conditioning, and the staff is very helpful. Special thanks to Misda, who was attentive throughout our stay, to Sofia, who assisted us during check-in, and to Arin, who handled our check-out. The hotel offers a daily shuttle service to Patong Beach, and we also enjoyed the daily chocolate hour. While the breakfast area is a bit small, the variety of food is good. The rooms are clean, although there was a delay in towel replenishment. Overall, it was impressive❤️❤️❤️

Dear Frances, Thank you for taking time to write such a great review of your stay at Movenpick Myth Hotel Patong. It is truly amazing to hear that you appreciated our lobby, air conditioning and chocolate hour available daily from 2PM-3PM. We are glad you highlighted the variety of our food served during the breakfast, since our chef introduced more dishes recently. Moreover, we highly appreciate your comments about Mizda, Arin and Sophia, who were very happy about your warm words. Please rest assured we duly noted your observations about towel replenishment and will take necessary actions to eliminate the delays. Thank you once again. We hope to see you again soon. Best regards, Tikhon Strekalovskiy Rooms Division Manager

Not good experience for me.

트립어드바이저 평점 2.0/5

RONNY M TripAdvisor 인증 리뷰

Start with check-in: the experience was bad, I booked the room directly from the hotel site, and as part of the policy, in check in time they are asking the credit card was used for booking to charge 1 Thai bath as proof of payment, they wasn't able to charge my card (I don't know why?!) at all other hotels I stay in Thailand it worked perfectly, and then they told me that they going to cancel my booking and I need to pay again by credit card or cash!, to the cancellation money I'm waiting until now, the refund not reflected yet! More then that, I needed to say bye bye to more the 1000$ from my cash money to pay the room again. I stay in room with direct pool access, the room is nice, well clean, offer coffee and espresso machine. The bed is huge, and overall it's giving you all what needs for a good stay. However, when I get to the jacuzzi connected to the pool, (room pool access) I start to feel uncomfortable on my skin, then suddenly big amount of rust, start to come out of the jacuzzi and from there to the pool. I went out the pool and informed the staff. They send someone right away, and she take some photos, I never heard from them since then! Nothing done, no action, no apologize, nothing! 100% ignoring. Even things as that might happen (even it's shouldn't) the hotel need to make some actions about the incident and take responsibility. - Needless to say, I did not swim in the pool during my entire stay Overall, the hotel is nice, excellent location, good for families with kids. The shower big and comfortable. But my experience was disappointing! Sorry Mövenpick , not good experience for me this time!

Dear Mr. Ronny, Thank you for taking the time to share your feedback with. Your experience during your recent stay at Mövenpick Myth Hotel Patong Phuket is important to us, and I sincerely apologize for any inconvenience you encountered. I understand your concern regarding our credit card policy. Please know that requiring the presentation of the credit card used for booking upon check-in is a standard practice across the hospitality industry, including other 5-star hotels. This process is essential for completing payments securely and ensuring the integrity of transactions. I apologize for any confusion or inconvenience this may have caused. Regarding your payment cancellation, please be informed that the process can take 14 to 40 working days, and we appreciate your understanding and patience in this matter. Regarding the issue with the water quality in your room on March 30, 2024, at 11:08 AM, our Housekeeping team promptly reported the rust-like color to our Engineering department. Although our Engineering team attempted to address the issue by visiting your room at 11:20 AM, I understand that they were unable to access your room at that time. We appreciate your positive comments about the room amenities and our location , and deeply regret any inconvenience caused by these incidents. Your feedback is invaluable to us, and we take it seriously. We are currently investigating the matter further to prevent such occurrences in the future. We genuinely apologize that your experience did not meet your expectations and that we did not address your needs promptly. We sincerely hope to have the opportunity to welcome you back in the future and provide you with an improved and memorable stay experience. Your satisfaction is our priority, and we are committed to making your next visit exceptional. Warm regards, Pimpisa Vrtar. Guest Experience Manager.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 682 리뷰 9/10 위치
  • 1,427 리뷰 9/10 객실
  • 1,394 리뷰 8.7/10 서비스
  • 10 리뷰 9.6/10 인터넷 가격
  • 766 리뷰 9.2/10 안락함
  • 731 리뷰 8.8/10 청결도
  • 613 리뷰 9.2/10 분위기
  • 604 리뷰 8.7/10 레스토랑

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