Hôtel Mercure Marne la vallée Bussy St Georges 4 estrelas
Classificação clientes Avis (Classificação ALL) 4.4/5 925 comentários
Hôtel Mercure Marne la vallée Bussy St Georges
44 Boulevard Antoine Giroust
77600 BUSSY SAINT GEORGES
500 m / 0.31 mi 2 min walk / 1 min drive
Int. airport 1 - full name
25 km / 15.53 mi 30 min drive
Int. airport 1 - IATA code
25 km / 15.53 mi 30 min drive
Check-in a partir das - Check out até as
RESTAURANT CLOSED UNTIL GOVERNMENT APPROVAL. Quality restaurant, traditional French cuisine. Capacity for 70 people. Plate service, banquet, family receptions. Children's menus.
The recently renovated, air-conditioned rooms have cable HD TV, a safe, high-speed Internet, fridge, and tea and coffee making facilities. Complementary beauty products are provided in the bathroom.
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Nice hotel, good location
Classificação TripAdvisor 4.0/5
Fladun Família - Avaliação certificada TripAdvisor
Booked in for 5 nights whilst visiting Paris and euro Disney. No problems with checking in, we were on the second floor, my mum and dad a few doors down. Room was clean, the pull out bed for the children was still a sofa and couldn’t work out how to get it into a bed. The lady at reception came straight up and sorted it. Lovely breakfast each morning, excellent selection of pastries, cooked breakfast, yogurts, fruit. Staff are super friendly and very helpful, praising my 5 year old when she tried out some basic French 😊 most of the staff speak excellent English. Just a few things to note as why I could not give 5 stars. Firstly the hallway up the rooms smelt like sewers. Not a really strong smell but still quite unpleasant on the walk up and down to the room. The toilet is separate to the bathroom but it is very difficult to close the door, you have to be quite thin! The windows open dangerously wide when you have young children. The bed is hard. For people who like a firm mattress this is great but I felt like I had 5 really bad sleeps because the bedding isn’t soft and the mattress like wood. But just personal preference I guess. My kids and husband slept fine. The best thing by far is the location. Very close to the train for paris/ euro Disney. The area is very modern, lots of great places to eat. The supermarket is well stocked. Playground for young children. Beautiful patisserie just outside the train station. Overall a very nice stay and would return again if in the area
We very much appreciate your comments regarding your stay at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have noticed the differents things we should improve to get 5 stars the next time you come in our pro^perty. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérémy V General manager
Classificação TripAdvisor 5.0/5
Audiodjmp Friends getaway - Avaliação certificada TripAdvisor
We stopped here as a base to use for EuroDisney. The rooms were excellent and spacious. The breakfast was one of the best we had even in comparison with hotels in the UK. If you didn't want to eat in the hotel, there are places all around the hotel to eat. We would definately stop here again if we come back to EuroDisney.
We very much appreciate your comments regarding your stay at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I glad thta you wnat to stay in our hotel the next time you visit our Counrty. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérémy V General manager
Good hotel, close to Paris
Classificação TripAdvisor 5.0/5
Monica AR D Friends getaway - Avaliação certificada TripAdvisor
The hotel is close to Paris, 40 min with RER A. Close to the hotel it is a very good Asian restaurant and a good boulangerie (for the breakfast). The breakfast at the hotel is quite expensive. The hotel staff is friendly, rooms are clean and big enough for 2 guests. The hotel environment is safe.
not worth its stars
Classificação TripAdvisor 2.0/5
Q4821YTshannonc Couples - Avaliação certificada TripAdvisor
Room itself was nice but incredibly hot and stuffy. Windows open inwards and don't stop until fully open so cant sleep with them open and air con didn't work. The receptionist was rude upon check in. When paying for the room prior to visiting - it said room tax was included but they charged us 7 euros for tax. NOT A LOT BUT NOT THE POINT. the board at reception said room tax was 1.50 euro per person per night so it shouldnt have cost us 7.50 as we were only there for two nights. AND when we asked if we could pay it with cash instead of card - he literally just looked at us like we had killed someone... Even though we said we ddint need change back we were forced to pay by card... Didn't either bother paying for breakfast as it was abysmal and looked very lacking of any proper food. the bathroom was covered in mould, it says the rooms are sound proof but they are far from it. It also had the toilet in a seperate room but it was tiny and couldnt close the door when youre in it so be prepared to go in front of whoever you are sharing a room with... Also when you search for hotels - it will tell you this hotel is in paris... it is not... its also not a disney hotel like it advertises and it will cost an absolute fortune for transport to and from airports and wherever else you may want to go. It is a 15 minute drive from disney and 45 minutes from airport and eiffel tower. The staff are all rude with lacking basic manners, just look at the way they respond to reviews. Overall, wouldn't stay here again...
Thank you for taking the time to tell us about your experience at the Mercure Bussy Saint-Georges. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I will have a discussion with the receptionist who did welcome you, I do not tolerate such behavior. You have to know that we have 3 differents local taxes, one 1,50€, and another one at 0,23€ and the last one at 0,15€ who make the taxes at 1,87€. I know that it's confusing even for us. We do collect these taxes for the gouvernement. I will also tlak to the housekeeping manager to do a cleaning check and do some works. I am sorry if the informations about our location you have read were not right, as you wrote, the hotel is definetely not in Paris and Disneyland Paris aswell. Actually the hôtel is in between these two locations I checked on Google and it's well situated: Bussy Saint-Georges. But I will have a double check on our website and partners to see if all the informations are good. I do understand you disapointement if you wnated a Disnayland Paris hotel. I am sincerely sorry. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jérémy V General manager
Classificação TripAdvisor 4.0/5
Meliefje Couples - Avaliação certificada TripAdvisor
Is a very good location for us,because we came by car, free private parking. 3minutes walk to the RER station. A clean room,good bed. We got an upgrade room because of our Loyalty Member. The Receptionist Shana was very nice and helpfull.For sure we’ll come back again!
Good morning, We very much appreciate your comments regarding your stay at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérémy V General manager
Em parceria com o TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price