普吉岛卡塔爱维斯塔诺富特水疗度假酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 506 评论

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描述

酒店其他优惠

  • “现代宽敞的客房,配备舒适的特大床

  • “步行 5 分钟即可到达美丽的卡塔和卡伦海滩

  • "选择 MyGlass 套餐,享受我们独一无二的饮料体验

  • "选择 MyKids 套餐,带您的孩子畅享乐趣十足的活动和可口儿童餐饮

  • "提供免费穿梭巴士服务

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酒店位置

普吉岛卡塔爱维斯塔诺富特水疗度假酒店

4/1, 4 LEAM SAI ROAD, Karon District, Amphur Muang
83100 普吉岛
泰国

GPS:7.826002, 98.294613

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

EN VOGUE RESTAURANT

The All Day Dining restaurant offers a relaxed vibe. It is located beside the lower swimming pool and offers pleasing views of tropical landscape.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  506 评论

TripAdvisor 评级  5.0/5  1,418 评论

卓越奖 2023

住的不错

客户意见评级 5.0/5

林家强 家庭住宿 - 所有已确认评论

酒店很好,幽静方便。

Excellent place for kids

Tripadvisor 评级 5.0/5

Raine L 经 TripAdvisor 认证的评论

First time to Kata Beach . Great stay in a Novotel Avista, the kids love the pool and the kids club which is always filled with activities. One thing to remember is to bring floaties for younger kids :) Yok is especially helpful during my stay. Thank you!

Dear 184rainel, Thank you for your 5/5 review. It's a pleasure to read that your kids love the pool and our kids club activities. We're pleased to hear that you left us with good memories. K. Yok will be delighted to read that she made your stay memorable, and we look forward to welcoming you back soon. Best regards, Massimo Bernardi General Manager

Read the poor reviews to get full idea!

Tripadvisor 评级 2.0/5

PeaceLover16 家庭住宿 - 经 TripAdvisor 认证的评论

Hotel location up a steep hill! Got shuttle service but need to wait every half and hr! Harder to go back to hotel room. Must wait in the sun for the shuttle or pay 200baht for tuk tuk! Not recommended for those with children at all! Breakfast 1 of the tasteless and min choices we ever seen. Saw 1 of the staff handling waffle with her left hand without using gloves! Yikes! Rooms are dated and TV are not smart tv in our room! Nothing to watch! Rooms floors are always condensed for some reason. Very sticky micky! The staff call us b4 12 to remind us to chk out by 12 , what a customer service 🙄 Received email to do online chk in but walk in still ended up queuing and going manual chk in so what’s the point of online chk in?? They ask deposit of 2k baht!! And my friend was asked 1k baht for deposit! No standardization! Overall don’t waste your money in with this hotel!

Dear PeaceLover16, We're surprised to receive a poor review on our "Complimentary" shuttle van service, which is provided by our team from 9 AM to 7 PM, with departures every 30 minutes. All is to ensure convenience for our guests. Our team works hard to ensure all guests have a memorable stay with us, and it’s disappointing when these efforts are not recognized. Also, please rest assured that food hygiene is our top priority. Regarding our deposit policy and check-out reminders, these are standard practices across the hospitality industry to ensure smooth operations. While we wish your experience at our hotel had been more enjoyable, we can only hope that your next stay will be a truly pleasant one. Best regards, Novotel Phuket Kata Avista Resort & Spa Team

Average in every way

Tripadvisor 评级 1.0/5

Mike R 经 TripAdvisor 认证的评论

I'm trying to think of positives but honestly this place is fairly run down and tacky. The hotel is an average 4-star quality hotel charging 5-star prices. The rooms are run down despite how they look in the pictures. Our balcony door constanly jammed and locked people on the balcony, our bathroom tap fell off, the shower leaked and turned the bathroom into a swimming pool requiring 4 towels to soak up the water after anyone showering. It was ridiculous. The food is really average and overpriced - like airport quality, and the service was slow and sloppy. Recommend NOT getting the buffet. The pool is nice but they play the same cr*p, cheesy music (Ed Sheeran etc.) on repeat ALLLLL day every day (and into the night). It was torture. I can't recommend this hotel unfortunately. It was almost instant regret on arrival (we booked a week). Thankfully we had another week elsewhere to enjoy. On another note, Novotel Kata (and unfortunately the rest of Phuket) is overrun with Russians who really struggle to smile at anyone which I think negatively affects the Thai people (and anyone else in their vicinity). I've been coming to Thailand for 30 years (first trip to Phuket in 1990) and since the Ukraine war and the influx of Russians I have noticed Thai people becoming less friendly and jaded, and I suspect it's because they are now overrun and getting treated poorly in these places. That may be the last trip to Phuket for a while...

Awesome stay experience

Tripadvisor 评级 5.0/5

sidharthu 家庭住宿 - 经 TripAdvisor 认证的评论

Super excellent stay.. what a nice resort it was. Starting from the checkin process to service and then see off - all with loads of love and smiles. Front desk was super helpful and arranged for our trips as well. Nadear front desk manager enabled smooth ci co process and was very helpful. Special thanks to Apple at the restaurant served delicious meals to the family and became friends with my little one. Good clean spacious rooms, big nice pools and awesome spa at the hotel. Family friendly hotel, close to beach— recommended fr everyone visiting Phuket.

Dear sidharthu, Thank you for your awesome review! We're happy to hear your family enjoyed every aspect about your stay, and that your family were well looked after by the team. K.Nadear and K. Apple would be delighted to read your kind comments. We hope to welcome you and your family back again anytime. Best regards, Massimo Bernardi General Manager

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其他网络用户评价我们的酒店

  • 548 评论 8.6/10 位置
  • 828 评论 7.7/10 房间
  • 1,218 评论 9.2/10 服务
  • 11 评论 6.2/10 上网
  • 404 评论 7.9/10 早餐
  • 388 评论 7.4/10 食物
  • 320 评论 7/10 清洁度

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