普吉岛卡塔爱维斯塔诺富特水疗度假酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 991 评论

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4/1, 4 LEAM SAI ROAD, Karon District, Amphur Muang, 83100 普吉岛, 泰国

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酒店其他优惠

  • "宽敞的现代客房，配备超大舒适的床铺和带降雨式淋浴的浴室

  • "步行 5 分钟即可到达美丽的卡塔和卡伦海滩的白色沙滩

  • "在泳池边小憩，游到 Zing 泳池吧享受饮品，或是前往 Canopy Tree 酒吧体验轻松氛围。

  • "在 En Vogue 餐厅用餐，品尝正宗的泰国菜和国际美食。

  • "提供海景房、池景房及园景房。家庭房内免费提供家庭配套布置

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酒店位置

普吉岛卡塔爱维斯塔诺富特水疗度假酒店

4/1, 4 LEAM SAI ROAD, Karon District, Amphur Muang
83100 普吉岛
泰国

GPS:7.826002, 98.294613

电话
传真 +66 76 298 889

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 无线网络
  • 空调
  • 酒吧
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  991 评论

TripAdvisor 评级  4.8/5  1,702 评论

Great location

Tripadvisor 评级 5.0/5

Monik H 经 TripAdvisor 认证的评论

We had a wonderful time here. All staff are so accommodating to your every need. Food was fantastic, service fantastic. Great location and easy walking distance to market, beach etc. A special thanks to James who made our trip so perfect!

Dear monikh2026, Thank you for sharing your experience. We're delighted to hear that our convenient location, restaurants, and service contributed to a memorable stay. It’s wonderful that K. James was able to make your trip even more enjoyable. We’re looking forward to welcoming you back soon. Massimo Bernardi General Manager Novotel Phuket Kata Avista Resort & Spa

A truly warm and relaxing stay

Tripadvisor 评级 5.0/5

Judy H 经 TripAdvisor 认证的评论

It was one of the best and warmest stay in Thailand!! Staff were very helpful and friendly and big shoutout to Tina!! A front desk lady who was amazing. Wow for the great service.

Dear T5351DWjudyh, We’re delighted to hear that your stay with us was warm and relaxing. It’s wonderful that K. Tina made such a memorable impression with her exceptional service. Your kind words will be shared with our team. We’re looking forward to welcoming you back soon. Massimo Bernardi General Manager Novotel Phuket Kata Avista Resort & Spa

Experience

Tripadvisor 评级 5.0/5

Maria k 经 TripAdvisor 认证的评论

This hotel is a pleasant place for a family vacation. There are many activities for kids, and we received a warm welcome from ‘Yok’ at the front desk. My children really loved this place.

Dear D7915YUmariak, We’re glad to hear that your family enjoyed your stay and that the kids had a great time with our activities. It’s wonderful that K. Yok provided such a warm welcome and made your experience even more enjoyable. We’re looking forward to welcoming you and your family back soon. Massimo Bernardi General Manager Novotel Phuket Kata Avista Resort & Spa

RELAX

Tripadvisor 评级 4.0/5

Pietro C 经 TripAdvisor 认证的评论

We had a great time; the hotel was beautiful and clean, with plenty of amenities. We also had a wonderful lunch; both the Thai and international cuisine were delicious. The staff was impeccable. Susan, in particular, was always kind, courteous, and available for any request.

Dear pietrocR955VI, We’re delighted to hear that you had a relaxing stay and enjoyed both our Thai and international cuisine. It’s wonderful that K. Susan’s attentive and courteous service made your experience even more memorable. We’re looking forward to welcoming you back soon. Massimo Bernardi General Manager Novotel Phuket Kata Avista Resort & Spa

Abysmal experience in Christmas trip with Family

Tripadvisor 评级 1.0/5

Storyteller730961 经 TripAdvisor 认证的评论

Update (an unfortunately appalling one that should never have happened in the first place): Shortly after posting the above review, the guest relations manager at Novotel approached me for a private conversation, offered a complimentary ride to the airport to make up for the disappointing stay, and then asked if I could change my rating to 3 stars in return. As she provided no concrete details on how the transfer would actually be arranged, I made it clear that I would only consider editing my review after safely arriving at the airport. My family spent the rest of the day at another Accor hotel (a separate booking planned in advance for more sightseeing, and ultimately the best decision of our entire trip), and during that time the guest relations manager repeatedly assured us that a car would collect us from the other hotel in time for our flight. Unfortunately, Novotel Kata Avista failed to meet even this very basic promise: they simply did not bother to arrange the ride at all, and I ended up having to call a taxi myself to get to the airport. As a result, not only were we rushed and stressed at the end of our Christmas trip, but I am now also spending my year-end taking extra time to document this abysmal experience and to share this review across every travel and hotel rating platform I know. (Original review on 12/27 at Novotel Kata Avista Resort) Honestly, my experience at this resort was not good to say the least. 1) Location : It is vogue. Kata area is really good but this resort is at the hilltop. Very hard to go to Kata beach and night market especially with children. 2) Breakfast and Christmas brunch : It was terrible. The flavor and decorations of the menus were so bad that it made me frown just to look at them. I was especially looking forward for the Holiday brunch but my wife and I simply couldn't eat most of them. We ate only one plate and had to find a local restaurant. Other than the crepes, Breakfast buffet was also disappointing compared to other hotels in Phuket. 3) Service quality: Individual service was not bad, but the communication of each staff was terrible. I returned to the room at 3pm and found the room left uncleaned - housekeeping did not pick up the phone at all and when I called the front desk, the receptionist asked me to give them a reminder call in case the housekeeping does not show up. 4) Facilities : The only nice part about this hotel is the kids play zone - the kids club was very clean and not crowded. Swimming pool has decent playing area for young children. 5) Room : distance to lobby is so far for rooms in the second building. I had to transfer between elevators for accessing lobby and restaurant. room condition also was not good (small bugs, wear and tear) plus very humid and not convenient. The kid beddings and dolls were clean and nice at least. Overall, definitely not worth $800 for 2 days. Accor loyalty member really failed me this time.

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其他网络用户评价我们的酒店

  • 813 评论 8.3/10 位置
  • 1,231 评论 7.4/10 房间
  • 2,167 评论 9.3/10 服务
  • 15 评论 6.9/10 上网
  • 597 评论 8.5/10 早餐
  • 474 评论 6.6/10 清洁度
  • 98 评论 9.4/10 酒吧和饮品
  • 12 评论 9.5/10 可持续性

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。