普吉岛卡隆海滩铂尔曼度假酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 966 评论

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普吉岛卡隆海滩铂尔曼度假酒店 - Image 1
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333 PATAK ROAD, Karon Beach, Muang Phuket, 83100 普吉岛, 泰国

描述

酒店其他优惠

  • Modern spacious rooms with extra large comfortable beds

  • Across the beautiful Karon beach and 05 Mins walk to Kata Beach

  • Access to 05 Outdoor Swimming Pool & Kids water slides

  • Exclusive access to Panaroma Lounge with Mermezing sunsets & cocktails for suites

  • Dine in 08 stylish restaurants which features a delectable menu of Asian & Global favorites

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酒店位置

普吉岛卡隆海滩铂尔曼度假酒店

333 PATAK ROAD, Karon Beach, Muang Phuket
83100 普吉岛
泰国

GPS:7.83851, 98.29925

电话
传真 +66 76 396 136

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  966 评论

設施不錯

客户意见评级 3.0/5

匿名 家庭住宿 - 所有已确认评论

有多個游池，不擠迫

Dear Guest, Thank you for sharing your experience with us. We are pleased to hear that you enjoyed our facilities, especially the multiple swimming pools that provided a relaxing atmosphere for your family. However, we sincerely apologize for the challenges you faced during your stay, including the confusion regarding your room service charges, the early wake-up call from housekeeping, and the issue with the umbrella request. These are certainly not the standards we strive to maintain, and we appreciate you bringing them to our attention. We will address these issues with the team to ensure a more seamless experience for future guests. Regarding the breakfast, we understand your disappointment with the missing hash browns, and we will look into improving the variety and quality of breakfast items moving forward. We also apologize for the inconvenience caused by the drainage issue in your bathroom. We truly appreciate your constructive feedback, and it will be used to enhance our services. We hope to have the opportunity to welcome you back and provide a much improved experience. Warm regards, Ajay Sampige General Manager

住的不错

客户意见评级 4.0/5

匿名 情侣住宿 - 所有已确认评论

环境很好，员工友善，但是前台办理入住时间有点长，等了很久。入住的C栋，旁边花园溪水的声音有点大，其他都很好。

Dear Guest, Thank you for your feedback. We\'re delighted to hear you enjoyed the environment and found our staff friendly. We sincerely apologize for the delay during check-in and the noise from the stream in the garden. We will take your comments into consideration to enhance our service. We hope to welcome you back for an even better stay in the future. Warm regards, Ajay Sampige General Manager

位置好 有要求都有回应

客户意见评级 3.5/5

Michelle C. 情侣住宿 - 所有已确认评论

位置好 离海滩近 早餐品类也丰富 体验感不错

Dear Guest, Thank you for sharing your feedback. We’re pleased to hear that you enjoyed the hotel\'s location, breakfast variety, and that all your requests were promptly responded to. We appreciate your comments about the areas for improvement and will certainly work on enhancing the guest experience, particularly in areas such as accommodation and pool services. We hope to have the pleasure of welcoming you back soon! Warm regards, Ajay Sampige General Manager

环境很好，早餐一般（尤其糕点）

客户意见评级 3.5/5

匿名 家庭住宿 - 所有已确认评论

确实很大，泳池有五个，舒适度很好，房间还行，干净偏凉，有点点年代感。早餐的糕点部分太差了，建议换好一点的糕点师。

Dear Guest, Thank you for your valuable feedback and for choosing to stay with us. We’re glad you enjoyed the resort’s environment, facilities, and overall comfort. Your comments on the breakfast—especially the pastries—are well noted. I’ve shared your suggestions with our culinary team, and we are working to improve both quality and variety, including more unique options. We also appreciate your input regarding activity reservations. We\'ll review the current process to offer more flexibility in the future. Thank you again for staying with us. We hope to welcome you and your family back soon. Warm regards, Ajay Sampige General Manager

我认为酒店有区别对待客人，QS中国人！！！

客户意见评级 1.5/5

王森先 家庭住宿 - 所有已确认评论

办理入住时专门给前台告知不要安排尾部房间，但最终拿到的是倒数第二个房间，两家人入住1-50号房，一家2号房、一家29号房，相隔很远。并且一家大床房、一家双床房，给到的都是双床。并且视野非常不好，在网上也查到酒店有QS中国人的行为，没想到我碰到了。

Dear Mr. W., Thank you for sharing your feedback with us. We\'re really sorry to hear about the issues you faced with the room allocation. While room assignments depend on availability at check-in, we always try our best to accommodate guests’ preferences. As the hotel was fully booked during your stay, we understand how disappointing it can be when things don’t go as expected, and we truly apologize for the inconvenience. We appreciate your understanding, and your feedback helps us improve. We’ll definitely work on better communication and ensuring that all requests are considered as much as possible in the future. We would love to have the chance to welcome you back and offer a more enjoyable experience next time! Warm regards, Ajay Sampige General Manager

其他网络用户评价我们的酒店

  • 1,248 评论 8.7/10 位置
  • 1,681 评论 6.9/10 房间
  • 1,821 评论 7.7/10 服务
  • 29 评论 7.5/10 上网
  • 1,166 评论 7.5/10 设施
  • 1,092 评论 5.7/10 氛围
  • 791 评论 7.6/10 早餐
  • 491 评论 6.8/10 清洁度

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