普吉岛卡隆海滩铂尔曼度假酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 536 评论

普吉岛卡隆海滩铂尔曼度假酒店 - Image 1
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描述

酒店其他优惠

  • Modern spacious rooms with extra large comfortable beds

  • Across the beautiful Karon beach and 05 Mins walk to Kata Beach

  • Access to 05 Outdoor Swimming Pool & Kids water slides

  • Exclusive access to Panaroma Lounge with Mermezing sunsets & cocktails for suites

  • Dine in 08 stylish restaurants which features a delectable menu of Asian & Global favorites

我们的客房

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酒店位置

普吉岛卡隆海滩铂尔曼度假酒店

333 PATAK ROAD, Karon Beach, Muang Phuket
83100 普吉岛
泰国

GPS:7.83851, 98.29925

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  536 评论

位置好

客户意见评级 4.5/5

亚梅 朋友住宿 - 所有已确认评论

位置很好,环境也好

Dear HAO X., Thank you for your feedback! We're thrilled to hear that you enjoyed our great location and the environment. We also appreciate your suggestion regarding Chinese service. We are always looking for ways to enhance our guest experience and will definitely take this into consideration. Thank you for your recommendation, and we look forward to welcoming you back soon! Best regards, Ajay Sampige General Manager

餐厅人员热情

客户意见评级 3.5/5

匿名 情侣住宿 - 所有已确认评论

我们从2024年11月11日入住B大楼,大堂人员热情接待,客房服务人员见面也会主动招呼。但是在2024年11月15日晚上,卫生间的门滑落,我们受到很大的惊吓。门摔碎了,玻璃渣碎了整房间,手也被划破了。建议给玻璃门都贴上保护膜,以免被玻璃划伤。整个房间的设施都很陈旧,容易出现故障。

Dear Ying L., Thank you for taking the time to share your feedback. We're glad to hear that you felt welcomed by our lobby and room service staff during your stay, and that their friendly greetings made a positive impression. However, I am truly sorry to hear about the unfortunate incident with the bathroom door and the injury you sustained. Please accept our sincerest apologies for the distress caused. Your safety and comfort are our top priorities, and I understand how unsettling this must have been. We will certainly look into the issue of the glass door and take immediate action to prevent similar incidents in the future, including considering protective measures as you’ve suggested. Additionally, I apologize for the condition of the room facilities. This feedback is valuable, and we will be reviewing our maintenance and renovation plans to ensure that our accommodations meet the high standards our guests expect. Thank you again for bringing this to our attention. We hope you will consider staying with us again in the future, and we will do our best to provide a much more comfortable and safe experience. Warm regards, Ajay Sampige General Manager

位置好

客户意见评级 5.0/5

匿名 家庭住宿 - 所有已确认评论

服务人员很友善

Dear XUE F., Thank you for your kind review! We're glad to hear that you enjoyed our prime location and that our staff made a positive impression with their friendliness. We truly appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay in the future. Warm regards, Ajay Sampige General Manager

酒店很大,房间新,服务很好,每天都收拾很干净,

客户意见评级 5.0/5

Z. S. 情侣住宿 - 所有已确认评论

很好,很满意,下次去还住

Dear s. Z., Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with us. It’s fantastic to know that you were pleased with the size of the hotel, the condition of the rooms, the service, and the cleanliness of the property. We’re so happy that you were satisfied with your stay, and we look forward to welcoming you back for another great experience in the future. Thank you again for choosing us! Warm regards, Ajay Sampige General Manager

住的不错

客户意见评级 4.5/5

Q. Q. 情侣住宿 - 所有已确认评论

每次来普吉岛就选这个酒店,算了一下已经在这个酒店住了5次,每次都很开心。酒店员工从礼宾部到前台和客房服务还有餐厅的员工都非常友善。缺点是房间很老旧,并且早餐真的不丰富味道也不好吃,这两点确实让人觉得遗憾,毕竟我付了200多欧一晚的房费?

Dear Q. Q., Thank you for your continued trust in our hotel. We are truly grateful for your loyalty and appreciate your positive comments about our staff and the overall service experience. I’m delighted to hear that our team—especially at the concierge, front desk, room service, and restaurant—has contributed to making your stay pleasant. We truly value your feedback, particularly regarding the condition of the rooms and the breakfast experience. I sincerely apologize for not meeting your expectations in these areas. Please know that we are actively working on renovating our rooms to enhance the overall comfort and modernity of our accommodations. Additionally, we will review our breakfast offering to improve both variety and taste, ensuring that it aligns with the high standards our guests expect. Your constructive suggestions are essential as we strive to elevate the guest experience. I will be sure to share your comments with the relevant teams to help guide our ongoing improvements. We look forward to welcoming you back on your next visit to Phuket and hope to make your experience even more memorable. Warm regards, Ajay Sampige General Manager

其他网络用户评价我们的酒店

  • 1,099 评论 8.6/10 位置
  • 1,498 评论 6.8/10 房间
  • 1,580 评论 7.6/10 服务
  • 21 评论 6.5/10 上网
  • 987 评论 5.3/10 氛围
  • 715 评论 7.6/10 早餐
  • 434 评论 6.8/10 清洁度
  • 361 评论 5.5/10 性价比

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