普吉岛卡隆海滩铂尔曼度假酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 440 评论

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描述

酒店其他优惠

  • Modern spacious rooms with extra large comfortable beds

  • Across the beautiful Karon beach and 05 Mins walk to Kata Beach

  • Access to 05 Outdoor Swimming Pool & Kids water slides

  • Exclusive access to Panaroma Lounge with Mermezing sunsets & cocktails for suites

  • Dine in 08 stylish restaurants which features a delectable menu of Asian & Global favorites

我们的客房

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酒店位置

普吉岛卡隆海滩铂尔曼度假酒店

333 PATAK ROAD, Karon Beach, Muang Phuket
83100 普吉岛
泰国

GPS:7.83851, 98.29925

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  440 评论

位置好,房间干净

客户意见评级 4.5/5

Wangdy 家庭住宿 - 所有已确认评论

已经第二次住了,位置很好,房间很大

Dear DANYI W., Thank you for your kind review! I’m thrilled to hear that you chose to stay with us for a second time and enjoyed our great location and spacious rooms. We truly appreciate your loyalty and look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Ajay Sampige General Manager

住的很好,服务也非常好。

客户意见评级 5.0/5

Olina 情侣住宿 - 所有已确认评论

非常放松的体验,很喜欢,酒店也很大,有很多休闲的地方。里面还有网球场,可惜我们去的时候还没有开放。里面有个湖,环境非常好,就算在里面躺平都很舒服。

Dear NINGLING H., Thank you for your kind words! We’re thrilled to hear that you had a relaxing experience and enjoyed our large grounds and excellent service. We appreciate your feedback about the tennis court and hope to welcome you back soon for another enjoyable stay! Best regards, Ajay Sampige General Manager

还不错

客户意见评级 4.0/5

匿名 情侣住宿 - 所有已确认评论

还不错

Dear TINGYU L., Thank you for taking the time to share your thoughts with us. We appreciate your feedback regarding your recent stay. I’m glad to hear you found your room comfortable and that you didn’t experience any issues. However, I’m sorry to learn that your experience did not fully meet your expectations. We take all guest feedback seriously, and I assure you that we strive to provide an inclusive and respectful environment for everyone. Your comments will help us improve our services. We hope to have the opportunity to welcome you back and provide an even better experience in the future. Best regards, Ajay Sampige General Manager

环境很不错

客户意见评级 5.0/5

Vina 朋友住宿 - 所有已确认评论

房间很新,很棒

Dear WEITING H., Thank you for your kind review! We’re delighted to hear that you enjoyed the new room and found the environment to your liking. We look forward to welcoming you back for another great stay! Best regards, Ajay Sampige General Manager

房间门被保洁员从早上保持敞开至晚上,床上全都是蚂蚁,无人处理,态度恶劣

客户意见评级 0.5/5

Danni 情侣住宿 - 所有已确认评论

清理工打扫完房间能给我把门从早上开到晚上,半夜我回酒店发现门开着的时候人都傻了,国内从来没遇见过这种事,打电话给前台也一直没有人处理,甚至中途因为我听不懂他们别扭的泰式英语,直接回我一句你理解不了我的意思然后不耐烦地挂断电话,最后终于来人处理,就派了个保洁员给我道歉,真离谱,幸好我们定的是顶层套房,一层楼也没几个客人,如果定的是普通楼层普通房间怕不是早就已经被洗劫一空。当晚房间的大灯也打不开整个光线非常昏暗,我一直要求他们给我换个房间却被满房为理由拒绝,最后一天我们回到房间甚至在清理工清理过的床上发现一堆蚂蚁,但是由于洪水我必须赶时间去机场就没有和酒店工作人员battle 。我真的快疯了,此生住过最差体验感的酒店,非铂尔曼莫属,不推荐任何人来,不知道是歧视华人还是他们本身工作态度很差劲,从头到尾没有人为我解决问题,都说在东南亚花钱能买到服务,在铂尔曼是没有这套的,都是大爷。如果你们希望自己的房间被保洁员从早上被打开门一直到你半夜回家,希望自己财物全部被偷, booking pullman please

Dear Danni S., Thank you for taking the time to share your feedback. I sincerely apologize for the series of issues you encountered during your stay, particularly regarding the room security, cleanliness, and the service you received from our team. What you described is unacceptable, and I understand how distressing this must have been for you. I assure you that we take these matters seriously, and I will address your concerns with the relevant departments to ensure this does not happen again. We value all our guests and aim to provide a comfortable and safe environment for everyone. I’m truly sorry that we fell short during your visit. Thank you for bringing these issues to my attention. I hope you will reconsider and allow us another chance to provide you with the experience you deserve. Warm regards, Ajay Sampige General Manager

其他网络用户评价我们的酒店

  • 1,072 评论 8.4/10 位置
  • 1,458 评论 6.7/10 房间
  • 1,525 评论 7.5/10 服务
  • 21 评论 7.6/10 上网
  • 980 评论 6.8/10 设施
  • 952 评论 5.3/10 氛围
  • 705 评论 7.8/10 早餐
  • 420 评论 6.3/10 清洁度

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