Novotel Phuket Kata Avista Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.4/5 621 reviews

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Description

Hotel extras

  • "Modern spacious rooms with extra large comfortable beds & rain shower feature in the bathroom

  • "Situated a quick 5-minute walk to the white sandy beaches of beautiful Kata and Karon beaches

  • "Lounge by the pool, swim-up to the Zing pool bar or visit Canopy Tree Bar for a chilled vibe.

  • "Dine in En Vogue which features a delectable menu of authentic Thai and Int'l favorites.

  • "Sea View, Pool View & Garden View rooms available. Complimentary family setup in family rooms

Our accommodation(s)

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Hotel location

Novotel Phuket Kata Avista Resort & Spa

4 Leam Sai Road, Karon District, Amphur Muang
83100 PHUKET
Thailand

GPS:7.826002, 98.294613

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

EN VOGUE RESTAURANT

The All Day Dining restaurant offers a relaxed vibe. It is located beside the lower swimming pool and offers pleasing views of tropical landscape.

Our guest reviews

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ALL Rating  4.4/5  621 reviews

TripAdvisor Rating  4.9/5  1,542 reviews

Clean and a very happy atmosphere.

Customer review rating 4.5/5

Jennifer P. Families - Confirmed reviews ALL

All staff working at Novotel made the stay incredible. Their greetings, smile and respect is what made our experience very satisfying.

Not a 5 star hotel. Low value for money

TripAdvisor rating 2.0/5

Nazim H Families - TripAdvisor review

Positive Aspects: Kid-Friendly Concept: The hotel's themed concept is a hit with children and is consistently applied throughout the property. Special thanks to Ammie taking care of the kids and entertained them well. Friendly Staff: The staff members are consistently described as friendly and helpful. Dining Highlights: Lunch and dinner dishes are considered superior to the breakfast offerings. The cocktails are well-prepared and enjoyable. Compensation for Issues: The hotel acknowledged and addressed the reported issues by providing compensation, including a room change, a voucher, and a late check-out. Special recognition is given to Tina for her helpfulness. Negative Aspects: Maintenance and Cleanliness: The hotel exhibits signs of aging and poor maintenance, requiring renovations. Cleanliness is a concern, particularly in the pool kids area. An unpleasant odor, likely from the sewage system, is noted. Room Deficiencies: The rooms are outdated and have various issues, including safety hazards. The air conditioning system is malfunctioning. Poor sound insulation results in noisy rooms. Privacy Concerns: The practice of staff taking unsolicited photos of children is a significant concern. Accessibility Challenges: The hotel's location on a steep hill makes access difficult, especially with strollers. Breakfast Quality: While the breakfast buffet offers a wide selection, the food quality is considered average. Value for Money: The hotel is not perceived as meeting 5-star standards and does not offer good value for the price

Excellent wonderful cooking classes led by Chef Naveen

TripAdvisor rating 5.0/5

Jonathan N Families - TripAdvisor review

We came from another Accor property to come here for our kids to do the cooking classes led by Chef Naveen. His care, concern and everything he showed and done for the kids to learn how to make a pizza is top notch and the kids had so much fun making and eating their delicious wonderful pizza. The services rendered by Chef Lester is fantastic and was talking to us after the pizza making class and we are able to just dine on the pizzas made directly at the restaurant after, so much so that we have decide to return the next day (today) for the adults Thai cooking class! Top notch, fantastic service by the team for sure. Congratulations to the GM and the hotel for having wonderful colleagues making sure everything feels welcomed at the hotel. For those still hesitating, give the cooking classes a try, I’m very sure you will not be disappointed.

Nicely positioned between Kata and Karon beaches.

Customer review rating 4.5/5

Dean Solo - Confirmed reviews ALL

I stayed for a week and was pleased.

Best Hotel in Phuket

TripAdvisor rating 5.0/5

mathievan j TripAdvisor review

Alon was very welcoming, he made sure that we felt at home and offered help 24/7 and was very respectful and attentive.Also he provided us with discounted drinks at the bar and upgraded our room on the house.The hotel was everything we expected and more.

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Other web-users rate our hotel

  • 618 reviews 8.7/10 Location
  • 898 reviews 7.7/10 Room
  • 1,414 reviews 9.4/10 Service
  • 13 reviews 6.5/10 WiFi
  • 450 reviews 8.4/10 Breakfast
  • 353 reviews 7.2/10 Cleanliness
  • 62 reviews 9.3/10 Bar

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