소피텔 싱가포르 시티 센터 5성

고객 평점 (ALL 평가) 4.6/5 2,856 리뷰

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  • 센트럴 비즈니스 지구 중심부에 위치하며 탄종 파가르 MRT 역과 바로 연결됩니다.

  • 욕조, 무료 WIFI, 통유리 대형창을 갖춘 럭셔리 객실입니다.

  • 무료 Wi-Fi

  • 호스피탈리티, 컨퍼런스 및 이벤트, 식음료 분야에서 17개의 권위 있는 상을 수상했습니다

  • 최첨단 시설과 웰니스 프로그램을 갖춘 몸과 마음의 오아시스

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소피텔 싱가포르 시티 센터

9 Wallich Street
078885 싱가포르
싱가포르

GPS:1.276794, 103.844815

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호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

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자세히 보기

ALL 평가  4.6/5  2,856 리뷰

TripAdvisor 평가  4.7/5  2,005 리뷰

Will this review be removed as well?

트립어드바이저 평점 2.0/5

autosuggestion Couples - TripAdvisor 인증 리뷰

Fourth time in Singapore, first stay at Sofitel Singapore City Center. Luxury Room, 1 King Bed, 4 nights. Yay: • Comfortable bed, great shower. • Good pool - a lot of it in the shade so we could go swimming in the middle of the afternoon without worrying about sun exposure. • Nice staff, especially at 1864 Bar. • Great location - prefer Tanjong Pagar/City Center as a base over Orchard Road. Eh: • Breakfast. So-so selection, for an establishment flaunting its French-ness, surprisingly bland croissants. One day asked to sit at the table next to the window adjacent to us, told it was occupied, remained empty the entire 30 minutes we were there. Another day asked for hot tea while being seated, never arrived, asked again, came to the table 10 minutes later when we ready to leave. • Not sure how I feel about then gigantic teddy bears in the lobby. How does it relate to Sofitel and/or Singapore? If someone knows, fill me in. Nay: • Housekeeping every day only upon request? Huh?!! At a 5 star hotel?!! And greenwashing it. Not cool. • Room seemed rather sparse. I know it won’t look exactly like it does in the pictures on the website, but no colorful pillows on the bed, no lamp on the desk or next to the lounge chair, no flowers in the room, it made it all just seem kind of bland. There wasn’t even a writing instrument/notepad provided. • Bathroom surprisingly not clean upon arrival: hairs in the bathtub, looked like what (I hope) was lotion or some other cream splattered on the shower/toilet sliding door, sliding door in general looked like it hadn’t been cleaned in a while. • Only outlet in bathroom is for shavers. Need to dry hair in the foyer with a hairdryer that is absolutely awful. • Skimpy on the bathroom amenities: a toothbrush, a sewing kit (I think), maybe one other thing. That’s it. • Bathroom also very echoey - can hear almost everything going on in there even with all the doors closed. Gonna need to keep looking for my go-to hotel in Singapore….hopefully without having to shell out the $$$$$$$$$$&$ at Raffles. I initially gave this establishment 3 out of 5 but I’m taking it down to 2 out of 5 after discovering they had my review removed from Google (it was exactly the same as above). Looks they want only the non-critical reviews to stay around, with a majority of them being by patrons who haven’t even spent a night at the hotel, rather they were just there for a meal or a drink. Again, not cool.

Business trip

트립어드바이저 평점 5.0/5

Art E TripAdvisor 인증 리뷰

Awesome experience thanks to Kem and Bernice. Very warm welcome and impeccable service. Will definitely come back again.

Comfortable and Stylish Stay at Sofitel Singapore City Centre, Slightly Let Down by Breakfast

트립어드바이저 평점 4.0/5

BirdieNine Couples - TripAdvisor 인증 리뷰

I stayed for two nights at Sofitel Singapore City Centre, located in the same building as Guoco Tower. The hotel starts from the 5th floor and lives up to the Sofitel brand with stylish, well-appointed rooms and L’Occitane amenities. The hotel has only one restaurant, but being located in Guoco Tower means there are plenty of food options just downstairs, making dining very convenient. Breakfast is priced at SGD 45 per person, which is fair for a 5-star hotel, but the variety was noticeably less than what I’ve come to expect from Sofitel. Across two mornings, the offerings changed very little. Service was sufficient, though staff coverage in the breakfast area was on the low side, leading to some short waits. As an Accor member, I usually stay at Sofitel whenever possible. Compared to other 5-star hotels, this property definitely earns 5 stars. However, if benchmarked specifically against other Sofitels I’ve stayed at, I would rate it 4 stars—mainly due to the breakfast.

Bonjour BirdieNine, Thank you for your thoughtful review of your recent two-night stay at Sofitel Singapore City Centre. We’re pleased to hear that you enjoyed your time with us and found the room stylish, well-appointed, and in keeping with the Sofitel standard. We’re also glad our location within Guoco Tower, with direct access to a wide array of dining options, made your stay more convenient. While we're pleased to know you found value in our breakfast pricing, we regret to hear that the variety did not meet your expectations. Your feedback has been shared with our culinary team to explore opportunities for greater rotation and diversity in the spread. We also apologise for the limited staff coverage you experienced during breakfast. While high occupancy may have contributed to the wait times, we understand that this impacted your dining experience, and we are working to ensure better support and responsiveness moving forward. As a loyal Accor member, we truly appreciate your continued support. It means a great deal to us that you see our property as a 5-star experience within Singapore. At the same time, we appreciate your openness in sharing how we can better align with your past Sofitel stays, and we are committed to continuous improvement. We appreciate your time in sharing this review and hope to welcome you back again soon. Best regards, Sofitel Singapore City Centre

Location for the win but needs to keep an eye on things

트립어드바이저 평점 5.0/5

Laramber 가족 - TripAdvisor 인증 리뷰

The hotel is above an MRT station direct from the airport. So there It’s also an excellent Sofitel with a great gym and pool. Have stayed before and just thought the breakfast was a little disjointed… actually no. The bread and butter pudding made up for it all. Accor platinum - no upgrade. Is ok usually in a good room anyway but suspect it’s not something they prioritize either. Try harder!

Bonjour Laramber, Thank you for sharing this positive review, we are delighted you’ve enjoyed your recent stay and that our convenient location right above Tanjong Pagar MRT Station, enhanced your overall experience. We apologise if the overall breakfast felt disjointed — we will improve to ensure a more cohesive and enjoyable dining experience. However, it's wonderful to know the bread and butter pudding was a highlight of your breakfast experience. Regarding the room upgrade, we truly appreciate your loyalty as an Accor Platinum member and understand your disappointment. While upgrades are subject to availability, we recognise the importance of this and are committed to improving how we prioritise our valued members. We appreciate your time in sharing this review and hope to welcome you back again soon. Best regards, Sofitel Singapore City Centre

House warming and extra Mike service

트립어드바이저 평점 5.0/5

Traveler42804997566 TripAdvisor 인증 리뷰

Kris, Wriz, and John Served my client of six people well by figuring to arrange for a table conference. Although my housekeeper is there to help, she got several with compliment drink and cookie. Bravo and thank you for making our days

Bonjour Traveler42804997566, Thank you for taking the time to share your kind words. We're delighted to hear that our ambassadors provided excellent service in accommodating your group and arranging a suitable setup for your meeting. It’s also lovely to know that your housekeeper enjoyed the thoughtful gesture of complimentary drinks and cookies. These small touches are what we strive for to make every visit a pleasant and memorable one. We appreciate your time in sharing this review and hope to welcome you back again soon. Best regards, Sofitel Singapore City Centre

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그 외 웹 사용자 평가 등급

  • 1,017 리뷰 9.7/10 위치
  • 1,282 리뷰 8.6/10 객실
  • 2,254 리뷰 9.1/10 서비스
  • 11 리뷰 6.8/10 인터넷 가격
  • 761 리뷰 9/10 레스토랑
  • 654 리뷰 9.4/10 분위기
  • 490 리뷰 7.6/10 조식
  • 468 리뷰 8.1/10 안락함

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