소피텔 싱가포르 시티 센터 호텔 5성

고객 평점 (ALL 평가) 4.7/5 7,055 리뷰

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소피텔 싱가포르 시티 센터
지도에서 보아라.
+ 31 서비스

호텔 추가 정보

  • 목욕 시간의 즐거움

  • 욕조, 무료 WIFI, 통유리 대형창을 갖춘 럭셔리 객실입니다.

  • 무료 Wi-Fi

  • 환대, 컨퍼런스 및 행사, 식음료 부문에서 17개의 권위 있는 상을 수상했습니다.

  • 무료 WIFI 무선 인터넷, 10개국 국제 전화 제공

Planet 21 참여 호텔로 서비스 산업의 지속 성장 가능을 위해 적극적으로 노력하고 있습니다.

호텔 위치

소피텔 싱가포르 시티 센터

9 Wallich Street
078885 싱가포르
singapore

팩스: (+65)64285001

체크인 시간 : 15h00부터

체크아웃 시간 : 12h00까지

  • MRT:  EAST WEST LINE TANJONG PAGAR

  • 비행기로

    CHANGI AIRPORT 20km / 12.43마일 - 셔틀 서비스 서비스

  • 기차로

    SINGAPORE CBD 0.01km / 0.01마일

GPS:1.276794, 103.844815

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

요약
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 통행 가능 호텔
  • 웰빙
  • 에어컨
  • Wi-Fi
  • 조식
  • 회의실

RACINES

Racines에서 최고급 현지 제철 재료를 사용하여 만든 맛있는 요리를 맛보세요. 싱가포르 도심에서 잊지 못할 식사를 하십시오. 세련된 프랑스와 중국 요리를 선보이는 4개의 라이브 쿠킹 스테이션에서 잊지 못할 식사를 즐겨보십시오.

숙박

5성급 소피텔 스타일을 즐기며 싱가포르에서 휴가를 보내세요. 고급스러운 침구와 디자이너 가구에서 활기 넘치는 장식, 수공예 어메니티 및 첨단 기술에 이르기까지, 객실과 스위트에는 투숙객을 위한 모든 것이 갖춰져 있습니다. 싱가포르의 북적이는 도심 속 나만의 고요한 공간에서 휴식을 취해보십시오 천장부터 바닥까지 내려오는 대형 창문은 도시의 전망을 자랑하며, 잎이 무성한 디자인과 밝은 꽃무늬 그림은 도시의 풍성한 식물의 유산을 간직하고 있습니다.

미팅 및 이벤트

미팅룸

  • 미팅룸: 11개

  • 최대 사이즈: 600

  • 최대 수용 인원: 600 명

  • 최대 연회 수용 인원: 340 명

자세히 보기

소피텔 싱가포르 시티 센터
고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가 4.7/5

7,055 리뷰

TripAdvisor 평가 4.5/5

758 리뷰

2021 트립어드바이저 우수 인증 (Certificate of Excellence)
2021으뜸 시설

Agonizing Check-In / Unpleasant Stay Despite Being Silver Member

트립어드바이저 평점 1.0/5

zepthebro 22/09/2021 TripAdvisor 인증 리뷰

I reached the hotel are 4pm, 1 hour later then the stipulated check-in time of 3pm and was assigned to Room 917. However, upon reaching the room, it was a complete mass with bedsheets one corner, dirty laundries at another plus unwashed cutlery at the sink as well as foods in still fridge. ( I still have the photos on my phone). It is definitely poses a hygiene issue, especially in the current covid-19 situation. Calls to the concierge was not successful and had to make a trip down to demand for another room. Request for late was turned down initially until the above mishap happen, All this despite it's part of my privilege to get late check-out as a silver accor member. Gym was limited with only 8 machines and each time frame is 4 person. Hotel staff went into my room when I was away too (Not sure this is allowed.) End in end, the stay was unpleasant and I don't feel treated as a customer even though I just renewed my membership recently.

위치도 좋고 편하고 안락한 호텔

고객 평점 4.0/5

Catherine W. 친구 - 14/09/2021 전체(All) 통지 확인

대응 직원들은 매우 친절함 룸 청소하는 직원은 매우 신경질적으로 보였고, 화가 나 보였음 ( 묵었던 방 건너편에 직원 전용 엘레베이터가 있었고 그곳을 오가던 여자 직원... ) 옆방에 아이를 동반한 가족이 묵은 것 같은데 전체적으로 소음이 크지는 않았지만 크게 소리를 지르거나 쿵쾅거릴때에는 거슬리는 정도 였음 방은 전체적으로 깨끗했고 냄새도 전혀 나지 않았으나, 컵과 포트를 사용하기 위해 꺼냈을 때 오랫동안 세척하지 않은 듯 일부 컵에서는 얼룩이 발견 되었고, 포트에도 먼지가 많아서 세척 후 사용함 조식은 부페를 원했으나 시국이 시국인 만큼 주문을 받는 것이었고, 메인 메뉴가 매우 훌륭했으나 사이드 메뉴는 그저 그랬음. 솔직하게 내가 주문한 샐러드가 너무 맛있었는데 메인 메뉴는 한번밖에 주문할 수 없다고 하여 조금 실망했음. 메인 메뉴 양이 좀 많거나 추가 주문이 어느 정도 가능했으면 좋겠다는 생각을 했음.

Fantastic service as always!

트립어드바이저 평점 5.0/5

puffzpooh 13/09/2021 TripAdvisor 인증 리뷰

Celebrated my husband’s birthday in Sep here with my family and as always service was top-notch! spotless, beautifully appointed rooms and great bento breakfast. i do miss the past buffet breakfast but can’t be helped. Special shout out to Riza and Andrew for always going the extra mile to make every stay so perfect!

One of the best staycation

트립어드바이저 평점 5.0/5

ongyensheng 12/09/2021 TripAdvisor 인증 리뷰

Staffs are super friendly and helpful. Room is worth the money. Had a great time with my family and my kids want to return for staycation again. Many choices of food at the surrounding of you want to try something different from what the hotel can offer.

Bonjour ongyensheng, Thank you very much for taking the time to share your kind feedback and generous praise that your stay here was one of the best you experienced! It gives us great pleasure to know that we managed to make your experience at Sofitel Singapore City Centre truly Magnifique and memorable, appreciating our amiable service and convenient location. Thank you for choosing us as your place to stay in Singapore and from all of us we cannot wait to welcoming you back in the very near future. A bientot Jacqueline Poey General Manager

Good Hotel For Staycation

트립어드바이저 평점 5.0/5

cwc1073 11/09/2021 TripAdvisor 인증 리뷰

Nice stay at Sofitel Singapore City Centre, front desk manager & staff arrangement was perfect. Hotel location is good just short walk to MRT station and food centre for BF/Lunch/Dinner. Looking forward for my next staycation.

Bonjour cwc1073, Thank you very much for taking the time to share your kind feedback. We are delighted to know that we managed to make your experience at Sofitel Singapore City Centre truly Magnifique and memorable. Thank you for appreciating our attentive service, convenient location and diverse culinary options in the vicinity. From all of us we cannot wait to welcome you back in the very near future. A bientot Jacqueline Poey General Manager

A most enjoyable Sofitel staycation

트립어드바이저 평점 5.0/5

Meander34471119942 07/09/2021 TripAdvisor 인증 리뷰

Having stayed here at Sofitel City Centre before, it was a natural choice for me to choose it for our next staycation. The room was spotlessly clean and furnished with almost every comfort one could ask for. I asked for a firmer pillow (my preference) which Housekeeping gladly provided to my delight. Breakfast was excellent with a good choice of options and the food quality & presentation was faultless. I enjoyed the Afternoon tea as well with the selection of sweet delights. The ambience and the setting was comfortable and casual at the same time. I will definitely choose and recommend Sofitel as a first choice for a staycation. Keep up the good work!

Bonjour Meander34471119942, It is with great pleasure to hear that you’ve had a wonderful repeat staycation and thank you very much for taking the time to share your kind feedback and generous commendation. I am glad to know that you appreciated our beautifully appointed room, your dining experiences and attentive service by our ambassadors. I’ve conveyed your kind words to the team and they are happy to learn that you have thoroughly enjoyed your stay with us. From all of us, we look forward to welcoming you back in the very near future. A bientot Jacqueline Poey General Manager

Staycation in Singapore

트립어드바이저 평점 4.0/5

Charles P 05/09/2021 TripAdvisor 인증 리뷰

Nice stay but lack of exclusiveness especially for elite hotel members. There used to be a club lounge (level 6) but it’s currently temporary close. The check in, at the club room is no longer possible, not mentioning about doing some work within the club while enjoying some snacks or drinks. Another point where there’s room for improvement. Since the hotel has opened up a few years back, there’s no complimentary or even discounted parking while staying in the hotel is a turn off, especially for those driving. Would strongly suggest the senior management to look into the topics mentioned.

Bonjour Charles P, Thank you for sharing your valuable feedback with us. We regret to hear of your disappointment with regards to parking and the temporary closure of our club lounge, where club benefits are available at Coffea for the time being. Please be rest assured that we take pride in delivering the finest guest experience and the topics mentioned have been internalized for corrective action wherever necessary. Thank you once again for taking time to share your feedback and I hope you will give us a chance to recover your impression of the hotel. À bientôt, Jacqueline Poey General Manager

Kudos to Front Desk Mgr Indra

트립어드바이저 평점 5.0/5

Benedict_SG 02/09/2021 TripAdvisor 인증 리뷰

Another excellent stay at Sofitel City Centre. Good recognition of Accor Gold status. As usual, Front Desk Manager Indra made sure that the arrangements are perfect, which is most appreciated. Would return.

Bonjour Benedict_SG, It is with great pleasure to hear that you’ve had a wonderful experience and thank you very much for taking the time to share your wonderful feedback and interest in returning. They are sincerely appreciated. Providing Magnifique experiences and anticipative services to valued guests such as yourself is a commitment of ours. I have personally conveyed your kind words to Indra and he is delighted to learn that you have thoroughly enjoyed your experience here at Sofitel Singapore City Centre. Thank you for choosing us as your place to stay in Singapore and from all of us we are excited to welcome you back soon. A bientot Jacqueline Poey General Manager

Fabulous day in Sofitel!

트립어드바이저 평점 5.0/5

MelodyDiong 05/08/2021 TripAdvisor 인증 리뷰

A very recommended hotel! Excellent and fast services from both front desk, in room dining as well as housekeeping services. Room and equipment conditions are all well maintained. It is very comfortable to stay in the Suite room for 2 days. I Surprisingly to see how big the room is! For your information, the carpark fee is not covered by the hotel. Therefore I would say taking mrt is the best option for thetravellers. Last but not least, swimming pool is one best place in this hotel. Beautiful view that you can catch during the morning and night. Do try out to see here when you stay in this hotel.

Bonjour Companion39877455388, Thank you very much for leaving us this glowing recommendation on Tripadvisor. We are heartened to read that we managed to make your experience at Sofitel Singapore City Centre truly Magnifique and memorable. Thank you for choosing us as your place to stay in Singapore and from all of us we cannot wait to welcome you back in the very near future. A bientot Jacqueline Poey General Manager

Excellant Staycation

트립어드바이저 평점 5.0/5

WilsonC1920 17/07/2021 TripAdvisor 인증 리뷰

As an Accor plus platinum member, the complimentary upgrading of this stay surprised me. This is the 1st time I felt the stay is too short. Good services and friendly greeting of all hotel staff. Just a little remark that the tv entertainment software system should be improved to accelerate the loading speed.

Great experience!

트립어드바이저 평점 4.0/5

Jane_315 18/04/2021 TripAdvisor 인증 리뷰

The staffs are friendly! Room is spacious too! Despite the pandemic, they don’t compromise on food quality and selection, enjoy the high tea and breakfast very much ! I will choose this hotel for staycation next round!

mr

트립어드바이저 평점 5.0/5

gold90chan 15/04/2021 TripAdvisor 인증 리뷰

very pleasant stay it was. i enjoy the room facilities and the staff were very helpful too. i like the swimming pool and the gym. The welcome drink is delightful as well. very close to restaurant near by and the MRT.

Service that goes the extra mile

트립어드바이저 평점 5.0/5

ZYMT96 11/04/2021 TripAdvisor 인증 리뷰

Due to some unexpected circumstances it became a solo relax trip for me but it was not disappointing at all. From pre arrival to departure it was an overall great stay. The team went an extra mile to make some arrangements due to my dietary requirements for high tea. Julie was very patient and enquired clearly for my dietary restrictions before high tea was served and that really assured me. The room was great and my most favourite part of the stay is definitely the tent, really appreciate for the exception done! There was some minor issues, mainly the showerhead at the tub was not working and I was locked in twice from the chain lock being rusty/hard to unledge sometimes but it was still good nonetheless. The food was delicious, I ordered the in room dining and Michelle took my orders and requests perfectly executed. Bread was slightly burnt but will definitely visit again for the food. Breakfast variety was superb and despite the busy mornings, Raihanna who I believed help with pre arrivals and on the floor, was still patient when she answered all my questions and help checked my delayed orders. Last but not least, the check in was impressive, Monica was very professional and detailed in explaining every procedure. Working in the hospitality line as well, I am impressed and very glad that such meticulous details are not missed out in haste for efficiency. I hope I got all their names right and I wish to commend the whole team for their effort and service standards. Will definitely recommend others and stay again should chances allows. Please do not hesitate to email me should you require any further information to trace the associates above if unclear. Thank you and till we meet again!

Nice hotel for families with kids

트립어드바이저 평점 5.0/5

cki1029 07/04/2021 TripAdvisor 인증 리뷰

A great thank to all hotel staff members for running the premises during this special time . Excellent hotel for family with kids, my 3 year-old boy had a great time at the pool area. There were a few hiccups that the hotel can look into to further enhance their service. The tent in the room for my boy was only set up at 10pm after 3 calls, understand there could be delay in setting up however communication was not good , we only found out the tent was not ready the moment we stepped into our room. Staff promised to bring it up 7-9pm but did not happen . Pre-arrival email from hotel asked for kid's name and age but did not see anything personalized. Excellent idea to invite families with young kids to have breakfast in the ballroom instead. Breakfast was fantastic with premium quality food . Staff was great but could be more attentive, on the 2nd day we had waited 20 mins for our food as there was a mistake on the ordering form . Nice gesture to provide masks and sanitizer for guests . Would be nice if there are replenishment of toiletries and bottled of water placed outside the room on the next day so we did not have to call. To conclude the hotel is an excellent choice for family staycation . Friendly staff, nice pool ,great location connected to Guoco Tower, 5 mins walk to 100AM.

Severely under-staffed. Forgettable.

트립어드바이저 평점 4.0/5

JTravellerZ 07/04/2021 TripAdvisor 인증 리뷰

The front desk staff provide excellent service (Monica and Thao, especially; thank you for the excellent service). The afternoon tea at 1864 was delightful. Great service too (thank you, Jullie). But perhaps everywhere else in the hotel, it's clear they are really under-staffed. There's no greeter at the lobby to direct guests and respond to their queries immediately, restaurant staff are almost constantly running around and sometimes ignoring customers during breakfast, email responses sometimes take many days (and there were no apologies when I mentioned it over the phone). There was seemingly little effort to make the stay memorable. To their credit, they did give me an upgrade to a club room as a Diamond member, which I appreciated. I guess/hope service would be more personal if they weren't so under-staffed. The club lounge is small and underwhelming. On one of my visits, the staff serving coffee had an indifferent and almost unfriendly attitude, probably because she was so overworked. She did cheer up during cocktail hours. But overall service at the club lounge wasn't enthusiastic. I've had much better service at several other hotels' club lounges recently, despite the current pandemic restrictions. To be perfectly honest, I didn't feel like I stayed in a luxury hotel.

Pleasant Stay

트립어드바이저 평점 5.0/5

juncheoll 06/04/2021 TripAdvisor 인증 리뷰

Check-in very smooth not like other hotels in Singapore in these days. Due to the voucher, there is lots of staycationer in this region so check-in procedure is not so easy. All booking service for Gym, Pool is smooth. The only matter is, still looks a bit short hands. Hard to connect call to front.

Good stay

트립어드바이저 평점 5.0/5

yjwang95 05/04/2021 TripAdvisor 인증 리뷰

The stay was great, and the rooms was nicely designed and well furbished. One minor issue is the standard pillows are too soft and would be good if the pillow menu is more well presented. Was only told they offer different pillows after checking with staff.

Wonderful first staycation experience

트립어드바이저 평점 5.0/5

Daydreamer01489 04/04/2021 TripAdvisor 인증 리뷰

Thank you all at Sofitel Singapore City Centre for a truly wonderful staycation. We felt very welcomed, from the pre-arrival email correspondence, to checking in at Front Desk at 3pm. The Club Lounge Evening Apero Chic was tasteful and delicious. Housekeeping had also quickly taken care of the drainage issue in our bedroom shower. Wen Xin at Racines went over and above to make sure we were well taken care of. The in-Room dining team was very lovely and offered us impeccable service when arranging our request for breakfast in the room as we have to rush out for work. It has been a truly wonderful first stay and we have been wowed by the Sofitel Hospitality. The suite is beautiful, spacious, and made us feel very pampered. We look forward to more staycays with you guys for the rest of the year! We will be seeing you soon.

Family staycation

트립어드바이저 평점 5.0/5

CandyWong79 19/03/2021 TripAdvisor 인증 리뷰

Great hotel and excellent services. We booked 2 rooms and the hotel arranged for our rooms to be in the same floor but opposite from each other. Thank you for your thoughtful arrangement, it allows us to enjoy both side of sceneries. I especially loved the bathroom features, with TV and book holder. It feels elegant and sophisticated. My family have had a great time and we look forward to visit Sofitel again.

Good Hotel but not customer orientated

트립어드바이저 평점 2.0/5

MattNHTan 18/03/2021 TripAdvisor 인증 리뷰

Recently celebrated my birthday at this hotel. All good at check in and with the Silver membership. I thought will be nice to have a later check out. During check in, i was told that i got to check again the next day (which is fine). The next day (my Birthday!), i went to the counter to check again and the answer i got is a NO (Awesome present on my birthday).

Bonjour MattNHTan, Thank you for sharing your valuable feedback which has been taken on-board to make any needed improvements. I regret that we were unable to accommodate your late check-out request due to the occupancy on that day and apologise for any lack of communication in this regard causing your disappointment on your birthday. We appreciate your time in sharing these comments and hope you will give us a chance to recover your impression of the hotel. À bientôt, Jacqueline Poey General Manager

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