客户意见评级 4.3/5 4,580 评论
酒店地理位置便利，距 MRT 站仅举步之遥，距武吉免登仅 15 分钟路程。
酒店参加 Planet 21 计划，积极推动酒店业可持续发展。
从 14h00 办理登记入住手续
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入住宽敞雅致的客房，探索五星级豪华酒店的真正含义。客房采用经典设计，融入了法式精致魅力和马来西亚的传统风情，在白沙罗市中心营造一处宁静的休闲放松场所。 客房设有豪华家具，包括躺椅和标志性的索菲特 MyBed 寝具，诚邀您来这里放松休息，享受所有现代化的便利设施。大浴室空间宽敞，配备高端法式洗浴用品，尽显豪华魅力。
豪华房，配备 2 张单人床
豪华房，可使用米勒西姆俱乐部，配备 2 张单人床
豪华房，可使用米勒西姆俱乐部，配备 1 张特大床
豪华房，配备 1 张特大床
来自 100% 认证入住过我们酒店客人的评论发现更多
Dave Y. 家庭住宿 - 23/03/2021 所有已确认评论
Cozy hotel but ...
Winnie_L_123 13/03/2021 经 TripAdvisor 认证的评论
I was staying in the property 3d2n. I am accor plus member and surprise been informed the hotel freezed the membership benefits like welcome drink, late check out, in my heart was like what i paided so much for? And i did email and even put remark during my booking about joining booking request but again i have to remind the front desk during check in. The second night of our stay was my birthday, there is no birthday wish or cake from the staff or hotel. Is this a 4 5 star hotel hospitality? Room itself was nice. Good sound proof. We didnt hear any walking or door bang during our stay.
Jing 情侣住宿 - 21/02/2021 所有已确认评论
Way Below Expectation
Kenn W 23/12/2020 经 TripAdvisor 认证的评论
1. I was almost charged wrongly during check-in (Had I not kept the email, it would've gotten messy). 2. Tea selection in room - BOH Tea @ Sofitel Damansara vs TWG @ Sofitel Singapore 3. Nespresso machine was there but there was no capsule. Called front desk and capsule was by request and the housekeeper came with 2 capsules without even asking which one I wanted. 4. Laundry bag - I was stunt to see the laundry bag being a transparent plastic bag the one you use during grocery shopping at the fresh vegetable section. 5. Checked in at 3pm, went out at 4pm and I placed 'Please Service My Room' doorhanger and my room wasn't serviced. During all my stays in Sofitel Singapore, turndown service was GIVEN. 6. No turndown service with cookie & recommended TWG or my preferred flavor like how Sofitel Singapore never fail to do in each and every of my visit. 7. No special 'pandan' cooling drink upon arrival like how Sofitel Singapore would give. 8. No hotel porter to help with bag upon arrival. 9. No stationery (pen, paper etc) or even a complaint letter. 10. Fridge is empty. There's no mini bar 11. No Bluetooth speaker (Bose) like the one in Sofitel Singapore. 12. While I understand during the COVID season, buffet is not available. My family and I were shocked to find the MISSING MENU for KIDS. My booking had 2 Adults and 1 Child (2 year old) but there was NO MENU for KIDS! The server just told us that they'll give us 2 extra sausages. Which is rubbish.
Happy_vanillaaa 04/12/2020 经 TripAdvisor 认证的评论
Good Staycation, there are some missing wine glass from our room, and one pair of slipper only. the breakfast was not buffet style, and the pool is closed, unfortunately due to the movement control order, so we got nasi lemak and pastry, hope to get the chance to stay there again when covid is history,
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