索菲特吉隆坡白沙罗 5 星

客户意见评级 (ALL 评级) 4.4/5 2,212 评论

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描述

酒店其他优惠

  • 白沙罗豪华水疗中心

  • 法式联系

  • 白沙罗高地的全新下榻之处

  • 以迷人方式融合马来西亚的热情好客与法国生活艺术。

  • 酒店地理位置便利,距 MRT 站仅举步之遥,距武吉免登仅 15 分钟路程。

我们的客房

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酒店位置

索菲特吉隆坡白沙罗

No 6 Jalan Damanlela, Bukit Damansara, Kuala Lumpur
50490 吉隆坡
马来西亚

GPS:3.14675, 101.661444

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  2,212 评论

TripAdvisor 评级  4.5/5  1,649 评论

卓越奖 2024

Excellent Service at Sofitel Club Millesime

Tripadvisor 评级 5.0/5

Ong K 经 TripAdvisor 认证的评论

Excellent service by Sofitel Damansara Club Millesime staff, Lachana, Vino, Kalla and Ram and other staff not of their names. All guests at the Club are well served by the team and the food and drinks was great for us to enjoy in this cosy environment.

Great Service

Tripadvisor 评级 5.0/5

mafzaffar 经 TripAdvisor 认证的评论

Service at the lounge by Lachana, Vino, Ram & Kak Lok was superb. It was our first time in this hotel. The food that was served during afternoon tea and cocktails also really good and so many varieties. Our check in process really smooth and everything was in order.

5* Hotel, 5* service

Tripadvisor 评级 5.0/5

Dave M 家庭住宿 - 经 TripAdvisor 认证的评论

5* service from Kadal from housekeeping. Thank you for keeping our room clean with 3 messy kids. Hotel staff amazing, unbelievable views, really fantastic hotel. Highly recommended will definitely visit again in the future. KL is also a great place to visit

Dear Dave M, Thank you for sharing your glowing review. We are thrilled to hear that you enjoyed a 5-star experience at Sofitel Kuala Lumpur Damansara. Your kind recognition of Kadal from housekeeping means so much to us. Keeping a room clean with three energetic little ones is no small task, and we are delighted that Kadal’s efforts contributed to your comfort. It’s wonderful to know that you appreciated the service from our amazing team, the incredible views, and your overall experience at our hotel. Kuala Lumpur is indeed a fantastic destination, and we are honored to be part of your memorable visit. We can’t wait to welcome you and your family back for another exceptional stay in the future. Regards, N. Mageswary - Guest Experience

Magnifiqe hotel and staff team

Tripadvisor 评级 5.0/5

JazelAus 商务住宿 - 经 TripAdvisor 认证的评论

I was checked it swiftly by Chloe at the front desk while i was still waiting at a counter next to where she was. The club lounge staff were fantastic. Super attentive. Always willing to help. Vino and Iqbal were exceptional in making sure we were taken of nicely.

Dear JazelAus, Thank you for sharing your wonderful comment We are delighted to hear that you had a Magnifique experience at Sofitel Kuala Lumpur Damansara. It’s fantastic to know that Chloe at the front desk ensured a swift and seamless check-in for you. Your kind words about the Club Millésime team, especially Vino and Iqbal, are truly appreciated. They will be thrilled to know that their exceptional attentiveness and care made such a positive impression on your stay. We look forward to welcoming you back for another memorable experience soon. Regards, N. Mageswary - Guest Experience

Amazing stay, worth returning

Tripadvisor 评级 5.0/5

JBBen 家庭住宿 - 经 TripAdvisor 认证的评论

We usually stayed around KLCC but decided to stay at the Sofitel this trip. It was a great decision indeed. The location is not the most convenient for a first time tourist but served our needs well with most places easily accessible by a 15-20 min grab ride. We received a very warm welcome by the doorman the moment we arrived. Shah checked us in and was patient in addressing all my queries, providing a very assuring start to our stay. We were accorded lounge benefits as Accor Plat members and the experience was beyond impressive. Ekbar and the team consisting of Hafiz and Ram at the lounge were friendly polite and professional. I was very appreciative of their tireless service. Food and drinks were of top quality including freshly squeezed juices, made to order breakfast omelettes and Beef Wellington/Peking duck at the evening cocktail. The lounge experience exceeded my expectations throughly. It is a wonderful feeling to be met with smiles from the entire staff throughout the stay, Even casual encounters with the porters in the lift left such a positive experience for us. Nothing very negative to feedback about. I was travelling with young children and I guess the hotel mainly caters to business rather than leisure travel and we got conflicting answers about child amenities and robes etc. We also found it hard to use the welcome drink vouchers as the bar on the first floor did not serve cocktails while the bar tender at the pool side bar was not working on the day we were there. Not a big issue as we were able to get drinks in the lounge instead. Sofitel KL has my vote for setting such a high bar in both the soft and hard product in this competitive 5 star market in KL. A place worth returning.

Dear JBBen, Thank you for choosing Sofitel Kuala Lumpur Damansara for your recent stay and for sharing such a detailed and thoughtful review. We are truly delighted to hear that you had an amazing stay and found it worth returning. It brings us great joy to know that our team, from the warm welcome by the doorman to Shah’s patience during check-in, provided an excellent start to your experience. Your kind recognition of Ekbar, Hafiz, and Ram at Club Millésime is much appreciated — they will be thrilled to know that their friendly, polite, and professional service exceeded your expectations. We are also pleased that you enjoyed the exceptional food and drink offerings at Club Millésime, including the freshly squeezed juices, breakfast omelettes, and evening cocktail delights like Beef Wellington and Peking Duck. Your observations about traveling with young children and the welcome drink experience are noted, and we will review these areas to ensure smoother experiences for future stays. We appreciate your understanding and are glad that the lounge service helped make up for it. Thank you for acknowledging our efforts to deliver both outstanding service and facilities in such a competitive market. Your kind words motivate us to continue striving for excellence. It was truly our pleasure hosting you, and we look forward to welcoming you and your family back for another memorable stay. Regards, N. Mageswary - Guest Experience

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其他网络用户评价我们的酒店

  • 637 评论 7.6/10 位置
  • 1,449 评论 8/10 房间
  • 1,584 评论 8.5/10 服务
  • 14 评论 5.3/10 上网
  • 644 评论 8.2/10 舒适度
  • 594 评论 7.2/10 清洁度
  • 453 评论 7.1/10 早餐
  • 432 评论 8.9/10 氛围

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