Sofitel Kuala Lumpur Damansara 5 星

客户意见评级 (ALL 评级) 4.4/5 2,158 评论

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Sofitel Kuala Lumpur Damansara - Image 1
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No 6 Jalan Damanlela, Bukit Damansara, Kuala Lumpur, 50490 KUALA LUMPUR, 马来西亚

描述

酒店其他优惠

  • 四间精致的餐饮场所，巧妙融合本地风味与法式精馔。

  • 设施先进的多功能会议室和宴会厅。

  • 步行 5 分钟可到达白沙罗市中心站，紧邻吉隆坡中央车站。

  • 坐落于吉隆坡富裕社区白沙罗高地的超豪华酒店。

  • 马来西亚首家设有索菲特水疗土耳其浴的豪华酒店。

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酒店位置

Sofitel Kuala Lumpur Damansara

No 6 Jalan Damanlela, Bukit Damansara, Kuala Lumpur
50490 KUALA LUMPUR
马来西亚

GPS:3.14675, 101.661444

电话
传真 +60 3-2720 6618

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  2,158 评论

TripAdvisor 评级  4.5/5  1,782 评论

卓越奖 2025

Luxury oasis in Kuala Lumpur

Tripadvisor 评级 5.0/5

tgelun 经 TripAdvisor 认证的评论

The Sofitel Kuala Lumpur Damansara is a luxury oasis just a few kilometres from the city center. As accor platinum members we got a very nice corner room on the 16th floor. The room was absolutely quiet, very spacious, well equipped and extremely clean. Many thanks to the excellent room service. The pool area is also very beautiful. The water in the big pool is at a quite pleasant temperature. The sauna area is great. The staff is friendly and helpful. The pleasantly quiet Club Millesime also leaves nothing to be desired. The food is varied and of high quality. Thank you very much to the very attentive, friendly and helpful staff Vino, Anishma, Lachana, Ekbar, Midhun and Hans. Overall, we really enjoyed our stay, which is not least due to the very friendly and attentive staff beginning with the doormen. Also many thanks to the concierge. A special thank to housekeeping manager Norshahida Noor who implemented our suggestions directly.

Great

Tripadvisor 评级 5.0/5

Safari48582787838 经 TripAdvisor 认证的评论

great food and eveyrt is so amazing nice people great everything great value clean love it so much best place ever slay !!

Comfortable Stay, Good Facilities but Lacking Service Recognition

Tripadvisor 评级 4.0/5

Excursion30605446207 经 TripAdvisor 认证的评论

Comfortable Stay, Good Facilities but Lacking Service Recognition I stayed at Sofitel Kuala Lumpur Damansara for two nights. Overall, the stay was fine. The room was spacious and comfortable, which I appreciated. The hotel facilities are the main reason I chose to stay here, and they did meet my expectations. However, the service felt lacking, and there was no recognition throughout my stay, which was a bit disappointing. While everything functioned well, the experience could have been improved with more attentive and personalized service. That said, the hotel is suitable if you are looking for a large room and good facilities, but there is definitely room for improvement in service and guest engagement.

客户意见评级 5.0/5

Samphars Y. 单人住宿 - 所有已确认评论

一直以来有到马来西亚都会入住这家酒店，感受不错环境优雅舒适，周边配套设施完善方便

Your Accor Loyalty Status Is NOT Valued Here.

Tripadvisor 评级 1.0/5

patricetan95 经 TripAdvisor 认证的评论

I’m gonna be honest and start this off by saying the rooms, f&b, and facilities are great. But a good staycation experience does not consist of only those, hospitality plays a huge role in it. And that’s what exactly missing in Sofitel Kuala Lumpur Damansara. Several days before my arrival, I had already sent an email to the hotel informing them that my parents are celebrating their anniversary and coincidentally my birthday is also coming in several days. Upon my arrival, I was not directed to the lounge for “exclusive check-in” as how it should’ve been for Platinum & Diamond members. No status recognition was shown at all. Our rooms were not initially upgraded, and when I asked about it, the staff said they arranged for connecting rooms (which I didn’t ask for—I specifically emailed asking for an upgrade for our special occasions.) After I mentioned it they upgraded one of the two rooms I booked, though it was not on a high floor. So my parents stayed in the basic room at 20th floor while I was upgraded to a room in 5th floor at the last minute. The staff also didn’t bother to explain my benefits as a Platinum member, or even inform the hotel’s basic facilities. Basically just handed me a letter for me to read by myself. At the evening the “welcome amenity” was delivered to my room, which consisted of 2 pieces of chocolates and 2 pieces of biscuits, nothing was given for my parents’ room except for the simple anniversary decor. It was very underwhelming to say the least. No birthday decor for mine either. During breakfast at the lounge I was not shown the ala carte menu until I had to ask myself (the staff only offered various egg options lol). The portion was small and yet they limited it to one per guest, which is very stingy. I have stayed at Sofitel in other countries and this has never ever been the case for the ala carte menu. It was such an awkward moment when my father and I ordered another and the staff said “It’s actually one per guest per day. Maybe you can try it tomorrow”. Like, wow… Way to ruin our morning. If that’s your newly implemented rule then at least have it written on your welcome letter OR the ala carte menu itself. Nowhere was it written so. It’s like embarrassing your own guests. My father and I didn’t find the atmosphere in the lounge comfortable nor welcoming. Next time I’d opt for Pullman KLCC instead. Even though their rooms & facilities may not be as good, their hospitality was way, way better and left a good impression right from the moment I checked in. I felt much more recognized & appreciated as a Platinum member there. Overall this was a surprising experience as I have never had a bad experience at other Sofitel before. I really wouldn’t recommend staying here, save your Accor loyalty member elsewhere.

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其他网络用户评价我们的酒店

  • 694 评论 8.4/10 位置
  • 1,427 评论 8.1/10 房间
  • 1,896 评论 8.8/10 服务
  • 16 评论 4.6/10 上网
  • 673 评论 8.2/10 舒适度
  • 658 评论 7.5/10 食物
  • 604 评论 7.1/10 清洁度
  • 574 评论 9.2/10 氛围

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。