Sofitel Kuala Lumpur Damansara 5 星

客户意见评级 (ALL 评级) 4.4/5 2,120 评论

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Sofitel Kuala Lumpur Damansara - Image 1
Sofitel Kuala Lumpur Damansara - Image 2
Sofitel Kuala Lumpur Damansara - Image 3
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No 6 Jalan Damanlela, Bukit Damansara, Kuala Lumpur, 50490 KUALA LUMPUR, 马来西亚

描述

酒店其他优惠

  • 四间精致的餐饮场所，巧妙融合本地风味与法式精馔。

  • 设施先进的多功能会议室和宴会厅。

  • 步行 5 分钟可到达白沙罗市中心站，紧邻吉隆坡中央车站。

  • 坐落于吉隆坡富裕社区白沙罗高地的超豪华酒店。

  • 马来西亚首家设有索菲特水疗土耳其浴的豪华酒店。

我们的客房

预订此酒店
客房 1

酒店位置

Sofitel Kuala Lumpur Damansara

No 6 Jalan Damanlela, Bukit Damansara, Kuala Lumpur
50490 KUALA LUMPUR
马来西亚

GPS:3.14675, 101.661444

电话
传真 +60 3-2720 6618

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  2,120 评论

客户意见评级 2.0/5

Yu C. 商务住宿 - 所有已确认评论

Dear Yu C., Thank you for sharing your feedback and for rating your stay. We are very sorry to hear about your experience with our Front Desk team. The level of service you described is not reflective of our standards, particularly in terms of communication, attentiveness, and hospitality. Please accept our sincere apologies for the discomfort this caused during your stay. Your comments have been shared with the Front Office management team for immediate review and training reinforcement. We truly appreciate your feedback as it helps us improve. We hope to have the opportunity to restore your confidence in a future stay. Regards, N. Mageswary - Guest Experience

客户意见评级 3.5/5

Yingjiang L. 情侣住宿 - 所有已确认评论

Dear Yingjiang L., Thank you for sharing your feedback. We sincerely apologize for the issues you experienced with your room key and the misunderstanding regarding your booking. We also regret that the welcome gift did not meet your expectations, particularly for such a special occasion. At the same time, we’re glad to hear that our concierge and lounge teams provided professional, courteous, and considerate service during your stay. Your comments have been shared with the front desk and relevant teams to ensure improvements are made, and that all guests receive the warm and seamless experience they expect from Sofitel. We hope to have the opportunity to welcome you back and provide a stay that truly reflects our standards and your expectations. Regards, N. Mageswary - Guest Experience

客户意见评级 4.5/5

Qian H. 家庭住宿 - 所有已确认评论

Dear Qian H., Thank you for your feedback. We are glad to hear that you enjoyed our service and facilities. We also appreciate your suggestion regarding free bottled water and will take it into consideration. We look forward to welcoming you back soon. Regards, N. Mageswary - Guest Experience

客户意见评级 5.0/5

Feilong Z. 商务住宿 - 所有已确认评论

Dear Feilong Z., Thank you for sharing your feedback following your stay at Sofitel Kuala Lumpur Damansara. We are delighted to hear that you found our housekeeping staff polite and friendly and that your stay in room 2113 was enjoyable. We look forward to welcoming you back for another comfortable and memorable stay in the future. Regards, N. Mageswary - Guest Experience

客户意见评级 3.5/5

Li T. T. 情侣住宿 - 所有已确认评论

Dear Li T. T., Thank you for your feedback and rating. We’re glad you had a good stay and appreciate your comments regarding the coffee machine options. Your feedback has been shared with our team for improvement. We look forward to welcoming you back to Sofitel Kuala Lumpur. Regards, N. Mageswary - Guest Experience

其他网络用户评价我们的酒店

  • 771 评论 8.5/10 位置
  • 1,529 评论 8.3/10 房间
  • 2,956 评论 9.2/10 服务
  • 16 评论 3.2/10 上网
  • 1,041 评论 8.5/10 食物
  • 732 评论 9.3/10 氛围
  • 675 评论 8.5/10 舒适度
  • 621 评论 8/10 清洁度

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