Novotel Brisbane South Bank 4,5 estrelas

Nota clientes Avis (Classificação ALL) 4.4/5 4.749 comentários

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38 Cordelia St, 4101 SOUTH BRISBANE, Austrália

Descrição

Extras do hotel

  • Oferecemos várias opções de alojamento adaptadas a viajantes em negócios, casais e famílias.

  • The hotel features easy laneway access to the convention centre.

  • Os nossos quartos oferecem conforto e facilidade de acesso para cadeiras de rodas.

  • Cada Suite Junior inclui quarto e lounge sep. com vistas fantást. para os subúrb. de Brisbane.

  • On-site car parking $38 per car per 24 hours, subject to availability upon arrival

As nossas opções de alojamento

Take advantage of our Flight + Hotel offers

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Localização do hotel

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Austrália

GPS:-27.47748, 153.01734

Telefone
Fax +61 7 3295 4145

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

SPICE CENTRAL KITCHEN & BAR

Descubra a simplicidade da saborosa cozinha local no Spice Market. São preparados pratos criativos, mas equilibrados no coração da área de jantar, na cozinha aberta.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.4/5  4.749 comentários

Classificação do TripAdvisor  4.5/5  798 comentários

Certificado de excelência 2025

Very Disappointed - Find Somewhere Else!

Nota Tripadvisor 3.0/5

KARENH934 Avaliação com certificação TripAdvisor

Firstly. I'll start by saying how lovely and helpful the staff were. From the front desk to housekeeping, they were professional , polite and helpful. That's about where it ended. The property is rated as 4.5 stars. I think they must be for the staff. I've never stayed in a hotel of this rating where the carpets were as filthy and an ongoing battle to get cold water from a bathroom tap. Room service finishes at 2100 to be replaced by only lasagne and a bean salad until breakfast service. We ordered steaks on the first night. Although very tasty and well cooked, I don't understand why they arrived at the room without even a lid on the plate to keep it warm, let alone a warming trolley, so the result was obvious. Nor have I ever seen breakfast pastries served with no preserves (or even butter). When asked, the lovely receptionist sent some as 'a Christmas gift'. Very sweet of her, but also an odd situation. For those thinking 'well go out for meals; a) due to an injury this wasn't possible; and b) not the point at such a highly rated property.. Also. the blanket in the room was coated with such a thick layer of dust, it was unusable. There are further issues I could speak about, but suffice to say if not for the staff, this Novotel would battle for 3 stars. Very disappointed 😞

Dear Guest, Thank you for your feedback. While we’re glad our team made a positive impression, we’re very sorry other aspects of your stay fell short. Your concerns about cleanliness, in-room dining, and amenities have been shared with our teams for review and improvement. We understand your disappointment and appreciate you bringing this to our attention. If you’d like to discuss your experience further, please contact us at ha0x0-sl2@accor.com – we’d value the opportunity to speak with you directly. Sincerely, Novotel Brisbane South Bank

Recommend

Nota Tripadvisor 4.0/5

A W Avaliação com certificação TripAdvisor

Location was very handy . Staff were welcoming and Friendly, Atmosphere was good, Room was great, good value for money, only issue for me was the curtains don’t completely bloke out daylight . Rooms / bathroom quite clean. Amenities, hotel’s gym and outdoor heated lap pool were good .

Dear Guest, Thank you for your kind feedback. We're glad to hear you enjoyed the welcoming atmosphere, friendly service, and great value of your room, along with the hotel’s amenities including the gym and heated pool. We appreciate you mentioning the curtain issue - your comments help us identify areas for improvement. We’re also pleased the cleanliness and location met your expectations. We hope to welcome you back again soon. Sincerely, Novotel Brisbane South Bank

Don’t stay here

Nota Tripadvisor 1.0/5

Pat D Romântica - Avaliação com certificação TripAdvisor

A hotel that thinks it is acceptable to close its bar without consultation at 10:30. No flexibility. Customers still in the bar. Thousands of dollars spent, thousands of miles travelled and a management with zero interest in customer satisfaction.

Dear Pat, Thank you for sharing your feedback. I sincerely apologise for the disappointment you experienced with the bar closing time and the lack of flexibility shown during your stay. We understand how frustrating this must have been, especially after travelling such a distance and choosing to spend time with us. Your comments have been shared with our management team for review. Please feel free to contact us directly if you would like to discuss this further. Sincerely, Novotel Brisbane South Bank

Ripped off

Nota Tripadvisor 1.0/5

TPR S Avaliação com certificação TripAdvisor

A charge appeared on my account for food and alcohol at Spice Central Kitchen & Bar that did not belong to me. When I informed the duty manager, she was unable to produce a signed bill but refused to reverse the charge and insisted that my card was not charged. When the charge appeared on my bank statement, I emailed her but she ignored me completely!

Hi there, Thank you for sharing this information with us. When you have a moment, could you please email us directly at ha0x0-sl2@accor.com so we can look into this as promptly as possible? Kind regards, Atlanta Bell Digital Marketing Manager Novotel Brisbane South Bank

Nota clientes Avis 4.5/5

Carmen T. R. Negócios - Comentários confirmados de ALL

Excelente

Dear Carmen, Thank you for your excellent feedback. We're glad our location next to the Brisbane Exhibition Centre worked well for you, and we hope to welcome you again soon. Sincerely, Novotel Brisbane South Bank

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 1.701 comentários 8.9/10 Localização
  • 2.607 comentários 8.1/10 Quarto
  • 2.491 comentários 8.4/10 Serviço
  • 66 comentários 3.8/10 Internet
  • 1.075 comentários 7.5/10 Conforto
  • 1.022 comentários 7.6/10 Limpeza
  • 805 comentários 7.2/10 Comida
  • 734 comentários 7.7/10 Pequeno-almoço

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.