Novotel Brisbane South Bank 4,5 estrelas

Nota clientes Avis (Classificação ALL) 4.4/5 4.811 comentários

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Novotel Brisbane South Bank - Image 1
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38 Cordelia St, 4101 SOUTH BRISBANE, Austrália

Descrição

Extras do hotel

  • Oferecemos várias opções de alojamento adaptadas a viajantes em negócios, casais e famílias.

  • The hotel features easy laneway access to the convention centre.

  • Os nossos quartos oferecem conforto e facilidade de acesso para cadeiras de rodas.

  • Cada Suite Junior inclui quarto e lounge sep. com vistas fantást. para os subúrb. de Brisbane.

  • On-site car parking $38 per car per 24 hours, subject to availability upon arrival

As nossas opções de alojamento

Take advantage of our Flight + Hotel offers

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Localização do hotel

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Austrália

GPS:-27.47748, 153.01734

Telefone
Fax +61 7 3295 4145

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

SPICE CENTRAL KITCHEN & BAR

Descubra a simplicidade da saborosa cozinha local no Spice Market. São preparados pratos criativos, mas equilibrados no coração da área de jantar, na cozinha aberta.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.4/5  4.811 comentários

Classificação do TripAdvisor  4.5/5  795 comentários

Certificado de excelência 2025

Ripped off

Nota Tripadvisor 1.0/5

TPR S Avaliação com certificação TripAdvisor

A charge appeared on my account for food and alcohol at Spice Central Kitchen & Bar that did not belong to me. When I informed the duty manager, she was unable to produce a signed bill but refused to reverse the charge and insisted that my card was not charged. When the charge appeared on my bank statement, I emailed her but she ignored me completely!

Hi there, Thank you for sharing this information with us. When you have a moment, could you please email us directly at ha0x0-sl2@accor.com so we can look into this as promptly as possible? Kind regards, Atlanta Bell Digital Marketing Manager Novotel Brisbane South Bank

Nota clientes Avis 4.5/5

Carmen T. R. Negócios - Comentários confirmados de ALL

Excelente

Dear Carmen, Thank you for your excellent feedback. We're glad our location next to the Brisbane Exhibition Centre worked well for you, and we hope to welcome you again soon. Sincerely, Novotel Brisbane South Bank

Very Poorly Managed Hotel

Nota Tripadvisor 1.0/5

RieMcD Avaliação com certificação TripAdvisor

Very poorly managed hotel that is obviously cutting costs to bare minimum. The things I expect of a Novotel are sheets that are not scratchy, more than 1 towel each for an overnighter, particularly where there is a pool, and friendly service for Gold status members who also have paid Accor membership. You definitely get none of those at the Novotel at South Brisbane. If you ask for a later check out to 12 noon it’s an automatic and emphatic NO. I, therefore, had to check out and sit down at the Bar area trying to do some work while my husband attended a meeting elsewhere. I tried to order something to eat after 11 am from the Bar Menu but was told the onlything I could get was a drink. I ordered a lemonade / Sprite but got a soda water with a piece of lemon? There are no cafes close by / across the road so you have no choice and have to hike over the South Bank so you would think the Bar Menu would start earlier or you could at least get a toasted sandwich or something the Bar staff could handle. There is not enough parking. Never had that problem at the Sofitel in Brisbane or the Pullman, both of which are in the City. With this Hotel you have to Park over at the Convention Centre. The staff couldn’t have been more unpleasant and unhelpful if they tried.

Dear Guest, Thank you for sharing your feedback. I’m truly sorry that your experience with our team felt unkind and unaccommodating. This is not the level of service we strive to deliver. Your comments have been shared with our leadership team, and we are addressing them seriously to ensure a higher standard of guest care moving forward. I also apologise for the discomfort with the linens and any confusion regarding towels. Additional towels are kept in the cupboard, and we’re always happy to provide more upon request - this should have been made clearer to you. Regarding late checkout, while we always try to accommodate such requests they are subject to availability. Unfortunately, on this occasion we were unable to extend your stay, as we needed to prepare rooms for arriving guests. I’m sorry this left you in a difficult position. We understand your frustration with limited food service before midday and are reviewing our offerings to improve flexibility. As for parking, we regret the inconvenience; space onsite is limited, and we do our best to direct guests to the nearest available options. We truly appreciate you taking the time to share your experience with us. Your feedback helps us continue to grow and deliver a better experience for every guest. Kindest regards, Novotel Brisbane South Bank

Best hotel in Brisbane

Nota Tripadvisor 5.0/5

Fearless12416346793 Avaliação com certificação TripAdvisor

The room is comfortable, cosy and clean. In addition the bathroom setup is amazing. The highlight of my staying is the friendly and helpful staff. Katie, the front desk was simply amazing.

Dear Guest, Thank you for your generous review and thoughtful feedback. We're delighted to hear that you found your room comfortable, cosy and clean, and that the bathroom layout was a highlight. We're especially pleased to know our team left such a positive impression. It’s always rewarding to hear when our service helps make a stay memorable. We hope to welcome you back on your next visit to Brisbane. Sincerely, Novotel Brisbane South Bank

Outstanding service and stay

Nota Tripadvisor 5.0/5

Deidre K Avaliação com certificação TripAdvisor

⭐️⭐️⭐️⭐️⭐️ I had an absolutely wonderful stay at Novotel South Bank! The hotel was spotless, stylish, and in the perfect location — close to everything yet peaceful and relaxing. The highlight of my stay, though, was the outstanding service from Katie. She went above and beyond to make sure everything was perfect, from check-in to check-out. Her warm, friendly attitude and genuine care made me feel truly welcome. Thank you, Katie, for your exceptional service — you’re a real credit to the Novotel team! I’ll definitely be back and highly recommend this hotel to anyone visiting Brisbane.

Dear Guest, Thank you for your wonderful review. We're delighted to hear you enjoyed your stay, especially our clean and stylish environment and peaceful yet central location. It’s especially heartening to know that our team’s service left such a lasting impression - your kind words mean a great deal. We’ll be sure to pass on your appreciation. We look forward to welcoming you back on your next visit to Brisbane. Sincerely, Novotel Brisbane South Bank

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 1.719 comentários 8.9/10 Localização
  • 2.617 comentários 8/10 Quarto
  • 2.501 comentários 8.4/10 Serviço
  • 66 comentários 3.5/10 Internet
  • 1.077 comentários 7.5/10 Conforto
  • 1.028 comentários 7.6/10 Limpeza
  • 806 comentários 7.3/10 Comida
  • 731 comentários 7.6/10 Pequeno-almoço

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Todos os nossos hotéis em Brisbane

Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.