Novotel Brisbane South Bank bintang 4,5

Catatan tamu Avis (Peringkat ALL) 4.5/5 5.196 ulasan

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Novotel Brisbane South Bank - Image 1
Novotel Brisbane South Bank - Image 2
Novotel Brisbane South Bank - Image 3
Novotel Brisbane South Bank - Image 4
38 Cordelia St, 4101 SOUTH BRISBANE, Australia

Deskripsi

Keistimewaan hotel

  • Kami menawarkan berbagai pilihan akomodasi untuk semua pelancong bisnis, pasangan, & keluarga.

  • The hotel features easy laneway access to the convention centre.

  • Kami memiliki kamar yang menawarkan kenyamanan dan kemudahan akses untuk kursi roda.

  • Suite Junior dengan lounge terpisah, kamar tidur berpemandangan indah pinggiran kota Brisbane.

  • On-site car parking $35 per car per 24 hours, subject to availability upon arrival

Akomodasi kami

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Lokasi hotel

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Australia

GPS:-27.47748, 153.01734

Telepon
Fax +61 7 3295 4145

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

SPICE CENTRAL KITCHEN & BAR

Temukan kesederhanaan dari hidangan lokal yang lezat di The Spice Market. Hidangan inovatif dan seimbang disiapkan di jantung area bersantap di dapur terbuka.

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Peringkat ALL  4.5/5  5.196 ulasan

Peringkat TripAdvisor  4.5/5  769 ulasan

Sertifikat keunggulan 2024

Extremely disappointing

Catatan Tripadvisor 3.0/5

Nicky F Bisnis - Ulasan TripAdvisor tersertifikasi

I emailed the hotel before arriving to check the pool temperature as this is a key factor in my choice of hotel and I had seen a review that it was too cold. They told me it’s heated to 28 degrees so I proceeded with the visit. Last time I stayed in brisbane on the other side of the river, Southbank looked like a fun area to be based and I assumed the Novotel would be in the middle of all this. In fact it’s a couple of blocks away, not a big issue but a bit blah in terms of its situation. There are plenty of nice restaurants within a 10 minute walk. We had the junior N suite, which was very pleasant with great full length windows and 2 corner windows because of the way it was situated. Didn’t love the open bathroom but it was functional enough. However the pool was freezing despite their promises of 28 degrees, and when I asked they said maintenance were sorting it out and they’d update me. They didn’t update me and the next day I asked again and they said that while the previous day it had been at 22 it was now 24 and they were trying to increase it. There is no way it was anywhere near 24. We ended up moving to the Sofitel, who told me their pool was 25 degrees, but was much much warmer than the Novotel. So Novotel was surely under 20 degrees. This was disappointing already, and as it was a rare cold and rainy time in brisbane I asked about a bath. They said that only the executive suite had them and they were full. As a platinum Accor member I usually get lovely upgrades to my bookings. Here there was no upgrade, and even when I specifically asked because I was very keen to have a bath, they lied to me telling me it was full, whereas I could see in the app that i was still able to book the executive suite for both the nights we were there. So it seems that they lied to me both about the pool temperature and the upgrade availability. I certainly won’t be back.

Dear Nicky, thank you so much for reviewing us. We are very sad to know that we fell short of your expectations during your stay with us and we would like to apologise for any inconvenience you experienced regarding the pool temperature. Unfortunately, at that time one of the pool compressors was down, and for this reason, the temperature dropped. We hope to have the chance to welcome you back for a more pleasant experience in the future. Kind regards. Leticia, Digital Marketing Manager.

BEST BED EVER

Catatan Tripadvisor 5.0/5

VicnJen67 Couples - Ulasan TripAdvisor tersertifikasi

Stayed a couple of nights at the Novotel the end of a couple of weeks in Oz. Great central location. Hotel very well presented. Easy check in and early access to our room. Poolside room with direct access to a 20m lap pool. A bit fresh but we had a crack at it. Room had good seating and the bed was amazing. Best sleep in ages. Cool semi-open ensuite bathroom. Breakfast was well worth the $40/person. Did not use restaurant other than breakfast but menu has something for most tastes. We were permitted a late check out at no cost. Would go back in a second.

Hey there, thank you so much for your glowing review! We're thrilled to know that we exceeded your expectations during your stay with us and you really enjoyed your Live 'N' Dream beds. We hope to welcome you back for many more unforgettable nights of sleep. Kind regards. Leticia, Digital Marketing Manager.

Great location

Catatan Tripadvisor 5.0/5

annielehmann30 Bisnis - Ulasan TripAdvisor tersertifikasi

Really great location. Modern rooms. Welcome drink on arrival was a lovely touch, although mine had a dead bug in it where as others with me did not, Was sharing with a colleague so didn’t love the odd bathroom setup, but other than that would stay here again.

Dear Annie, thank you so much for your honest review. We're glad to know that you enjoyed the overall experience when staying with us. Also, we would like to apologise for any inconvenience regarding the welcome drink. I made sure to forward your comments to our Food & Beverage Manager to address this concern immediately. We hope to welcome you back soon. Kind regards. Leticia, Digital Marketing Manager.

Wonderful stay

Catatan Tripadvisor 5.0/5

Tara B Ulasan TripAdvisor tersertifikasi

Everything was great about this stay. We only booked a standard room it was on the top floor with great view, very comfy bed. Staff were very friendly and helpful. Great location to the Theatre and restaurants. We will definitely stay again.

Dear Tara, thank you so much for your great review! We're thrilled to know that you had a memorable staycation with us and we're looking forward to welcoming you back soon. Kind regards. Leticia, Digital Marketing Manager.

Enjoyable stay

Catatan Tripadvisor 4.0/5

April-holiday Keluarga - Ulasan TripAdvisor tersertifikasi

First time staying at South Bank rather than in the city, but happy I made the switch. Easy walk from the train station and close to the river. Friendly and efficient staff at checkin and checkout, plus the bar staff. Room was comfortable and spacious.

Hey there, thank you so much for your lovely review! We are thrilled to know that you had a comfortable stay and enjoyed the wonders of South Bank. We are looking forward to welcoming you back soon. Kind regards. Leticia, Digital Marketing Manager.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.748 ulasan 8.9/10 Lokasi
  • 2.675 ulasan 8.2/10 Kamar
  • 2.733 ulasan 8.9/10 Pelayanan
  • 49 ulasan 4.6/10 Internet
  • 1.035 ulasan 7.5/10 Kenyamanan
  • 1.032 ulasan 8/10 Kebersihan
  • 846 ulasan 8/10 Makanan
  • 759 ulasan 8/10 Sarapan

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