Novotel Brisbane South Bank bintang 4,5

Catatan tamu Avis (Peringkat ALL) 4.4/5 4.811 ulasan

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Deskripsi

Keistimewaan hotel

  • Kami menawarkan berbagai pilihan akomodasi untuk semua pelancong bisnis, pasangan, & keluarga.

  • The hotel features easy laneway access to the convention centre.

  • Kami memiliki kamar yang menawarkan kenyamanan dan kemudahan akses untuk kursi roda.

  • Suite Junior dengan lounge terpisah, kamar tidur berpemandangan indah pinggiran kota Brisbane.

  • On-site car parking $38 per car per 24 hours, subject to availability upon arrival

Akomodasi kami

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Lokasi hotel

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Australia

GPS:-27.47748, 153.01734

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

SPICE CENTRAL KITCHEN & BAR

Temukan kesederhanaan dari hidangan lokal yang lezat di The Spice Market. Hidangan inovatif dan seimbang disiapkan di jantung area bersantap di dapur terbuka.

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Cari tahu selengkapnya

Peringkat ALL  4.4/5  4.811 ulasan

Peringkat TripAdvisor  4.5/5  795 ulasan

Sertifikat keunggulan 2025

Ripped off

Catatan Tripadvisor 1.0/5

TPR S Ulasan TripAdvisor tersertifikasi

A charge appeared on my account for food and alcohol at Spice Central Kitchen & Bar that did not belong to me. When I informed the duty manager, she was unable to produce a signed bill but refused to reverse the charge and insisted that my card was not charged. When the charge appeared on my bank statement, I emailed her but she ignored me completely!

Hi there, Thank you for sharing this information with us. When you have a moment, could you please email us directly at ha0x0-sl2@accor.com so we can look into this as promptly as possible? Kind regards, Atlanta Bell Digital Marketing Manager Novotel Brisbane South Bank

Very Poorly Managed Hotel

Catatan Tripadvisor 1.0/5

RieMcD Ulasan TripAdvisor tersertifikasi

Very poorly managed hotel that is obviously cutting costs to bare minimum. The things I expect of a Novotel are sheets that are not scratchy, more than 1 towel each for an overnighter, particularly where there is a pool, and friendly service for Gold status members who also have paid Accor membership. You definitely get none of those at the Novotel at South Brisbane. If you ask for a later check out to 12 noon it’s an automatic and emphatic NO. I, therefore, had to check out and sit down at the Bar area trying to do some work while my husband attended a meeting elsewhere. I tried to order something to eat after 11 am from the Bar Menu but was told the onlything I could get was a drink. I ordered a lemonade / Sprite but got a soda water with a piece of lemon? There are no cafes close by / across the road so you have no choice and have to hike over the South Bank so you would think the Bar Menu would start earlier or you could at least get a toasted sandwich or something the Bar staff could handle. There is not enough parking. Never had that problem at the Sofitel in Brisbane or the Pullman, both of which are in the City. With this Hotel you have to Park over at the Convention Centre. The staff couldn’t have been more unpleasant and unhelpful if they tried.

Dear Guest, Thank you for sharing your feedback. I’m truly sorry that your experience with our team felt unkind and unaccommodating. This is not the level of service we strive to deliver. Your comments have been shared with our leadership team, and we are addressing them seriously to ensure a higher standard of guest care moving forward. I also apologise for the discomfort with the linens and any confusion regarding towels. Additional towels are kept in the cupboard, and we’re always happy to provide more upon request - this should have been made clearer to you. Regarding late checkout, while we always try to accommodate such requests they are subject to availability. Unfortunately, on this occasion we were unable to extend your stay, as we needed to prepare rooms for arriving guests. I’m sorry this left you in a difficult position. We understand your frustration with limited food service before midday and are reviewing our offerings to improve flexibility. As for parking, we regret the inconvenience; space onsite is limited, and we do our best to direct guests to the nearest available options. We truly appreciate you taking the time to share your experience with us. Your feedback helps us continue to grow and deliver a better experience for every guest. Kindest regards, Novotel Brisbane South Bank

Best hotel in Brisbane

Catatan Tripadvisor 5.0/5

Fearless12416346793 Ulasan TripAdvisor tersertifikasi

The room is comfortable, cosy and clean. In addition the bathroom setup is amazing. The highlight of my staying is the friendly and helpful staff. Katie, the front desk was simply amazing.

Dear Guest, Thank you for your generous review and thoughtful feedback. We're delighted to hear that you found your room comfortable, cosy and clean, and that the bathroom layout was a highlight. We're especially pleased to know our team left such a positive impression. It’s always rewarding to hear when our service helps make a stay memorable. We hope to welcome you back on your next visit to Brisbane. Sincerely, Novotel Brisbane South Bank

Catatan tamu Avis 4.5/5

P. P. Bisnis - Ulasan terverifikasi ALL

Pelayanan petugas hotel yang ramah dan komunikatif

Dear Guest, Thank you for your kind review. We’re so pleased to know you had a pleasant stay and that our team made you feel welcome and well looked after. It’s also great to hear our location suited your needs during your visit. We appreciate you taking the time to share your experience and hope to welcome you again in the future. Sincerely, Atlanta Bell Novotel Brisbane South Bank

Outstanding service and stay

Catatan Tripadvisor 5.0/5

Deidre K Ulasan TripAdvisor tersertifikasi

⭐️⭐️⭐️⭐️⭐️ I had an absolutely wonderful stay at Novotel South Bank! The hotel was spotless, stylish, and in the perfect location — close to everything yet peaceful and relaxing. The highlight of my stay, though, was the outstanding service from Katie. She went above and beyond to make sure everything was perfect, from check-in to check-out. Her warm, friendly attitude and genuine care made me feel truly welcome. Thank you, Katie, for your exceptional service — you’re a real credit to the Novotel team! I’ll definitely be back and highly recommend this hotel to anyone visiting Brisbane.

Dear Guest, Thank you for your wonderful review. We're delighted to hear you enjoyed your stay, especially our clean and stylish environment and peaceful yet central location. It’s especially heartening to know that our team’s service left such a lasting impression - your kind words mean a great deal. We’ll be sure to pass on your appreciation. We look forward to welcoming you back on your next visit to Brisbane. Sincerely, Novotel Brisbane South Bank

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.719 ulasan 8.9/10 Lokasi
  • 2.617 ulasan 8/10 Kamar
  • 2.501 ulasan 8.4/10 Pelayanan
  • 66 ulasan 3.5/10 Internet
  • 1.077 ulasan 7.5/10 Kenyamanan
  • 1.028 ulasan 7.6/10 Kebersihan
  • 806 ulasan 7.3/10 Makanan
  • 731 ulasan 7.6/10 Sarapan

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