Novotel Brisbane South Bank bintang 4,5

Catatan tamu Avis (Peringkat ALL) 4.4/5 4.725 ulasan

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Deskripsi

Keistimewaan hotel

  • Kami menawarkan berbagai pilihan akomodasi untuk semua pelancong bisnis, pasangan, & keluarga.

  • The hotel features easy laneway access to the convention centre.

  • Kami memiliki kamar yang menawarkan kenyamanan dan kemudahan akses untuk kursi roda.

  • Suite Junior dengan lounge terpisah, kamar tidur berpemandangan indah pinggiran kota Brisbane.

  • On-site car parking $38 per car per 24 hours, subject to availability upon arrival

Akomodasi kami

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Lokasi hotel

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Australia

GPS:-27.47748, 153.01734

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

SPICE CENTRAL KITCHEN & BAR

Temukan kesederhanaan dari hidangan lokal yang lezat di The Spice Market. Hidangan inovatif dan seimbang disiapkan di jantung area bersantap di dapur terbuka.

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Cari tahu selengkapnya

Peringkat ALL  4.4/5  4.725 ulasan

Peringkat TripAdvisor  4.5/5  800 ulasan

Sertifikat keunggulan 2025

Accommodating and professional

Catatan Tripadvisor 5.0/5

Leena K Ulasan TripAdvisor tersertifikasi

Novotel South Bank has been absolutely amazing with their service, especially their duty manager Ashlen who was very accommodating during our stay as our flights were delayed. His service was above and beyond the call of duty. Thank you Novotel for a great experience.

Great hotel

Catatan Tripadvisor 4.0/5

anapaulalra79 Ulasan TripAdvisor tersertifikasi

I stayed at Novotel Southbank with my husband and son for 4 nights this month. The hotel is beautiful, the room is lovely. The pool area needs a little bit more care and the location is ok. The best thing about this hotel is the restaurant. The food is perfect and also the service. Natalia and Erin were just great. And a special thank you for the gentleman from Switzerland who did an amazing job serving us.

Thank you for taking the time to share your feedback. We are so pleased to hear you enjoyed your stay with us and that you found the hotel beautiful and your room lovely. It is especially rewarding to hear such positive comments about our restaurant, with both the food and service standing out as a highlight of your visit. We have made a note of your comments regarding the pool area and location and appreciate you sharing this with us. Thank you again for choosing to stay at Novotel Brisbane South Bank. We hope to welcome you and your family back again in the future.

Very Disappointed - Find Somewhere Else!

Catatan Tripadvisor 3.0/5

KARENH934 Ulasan TripAdvisor tersertifikasi

Firstly. I'll start by saying how lovely and helpful the staff were. From the front desk to housekeeping, they were professional , polite and helpful. That's about where it ended. The property is rated as 4.5 stars. I think they must be for the staff. I've never stayed in a hotel of this rating where the carpets were as filthy and an ongoing battle to get cold water from a bathroom tap. Room service finishes at 2100 to be replaced by only lasagne and a bean salad until breakfast service. We ordered steaks on the first night. Although very tasty and well cooked, I don't understand why they arrived at the room without even a lid on the plate to keep it warm, let alone a warming trolley, so the result was obvious. Nor have I ever seen breakfast pastries served with no preserves (or even butter). When asked, the lovely receptionist sent some as 'a Christmas gift'. Very sweet of her, but also an odd situation. For those thinking 'well go out for meals; a) due to an injury this wasn't possible; and b) not the point at such a highly rated property.. Also. the blanket in the room was coated with such a thick layer of dust, it was unusable. There are further issues I could speak about, but suffice to say if not for the staff, this Novotel would battle for 3 stars. Very disappointed 😞

Dear Guest, Thank you for your feedback. While we’re glad our team made a positive impression, we’re very sorry other aspects of your stay fell short. Your concerns about cleanliness, in-room dining, and amenities have been shared with our teams for review and improvement. We understand your disappointment and appreciate you bringing this to our attention. If you’d like to discuss your experience further, please contact us at ha0x0-sl2@accor.com – we’d value the opportunity to speak with you directly. Sincerely, Novotel Brisbane South Bank

Recommend

Catatan Tripadvisor 4.0/5

A W Ulasan TripAdvisor tersertifikasi

Location was very handy . Staff were welcoming and Friendly, Atmosphere was good, Room was great, good value for money, only issue for me was the curtains don’t completely bloke out daylight . Rooms / bathroom quite clean. Amenities, hotel’s gym and outdoor heated lap pool were good .

Dear Guest, Thank you for your kind feedback. We're glad to hear you enjoyed the welcoming atmosphere, friendly service, and great value of your room, along with the hotel’s amenities including the gym and heated pool. We appreciate you mentioning the curtain issue - your comments help us identify areas for improvement. We’re also pleased the cleanliness and location met your expectations. We hope to welcome you back again soon. Sincerely, Novotel Brisbane South Bank

Don’t stay here

Catatan Tripadvisor 1.0/5

Pat D Couples - Ulasan TripAdvisor tersertifikasi

A hotel that thinks it is acceptable to close its bar without consultation at 10:30. No flexibility. Customers still in the bar. Thousands of dollars spent, thousands of miles travelled and a management with zero interest in customer satisfaction.

Dear Pat, Thank you for sharing your feedback. I sincerely apologise for the disappointment you experienced with the bar closing time and the lack of flexibility shown during your stay. We understand how frustrating this must have been, especially after travelling such a distance and choosing to spend time with us. Your comments have been shared with our management team for review. Please feel free to contact us directly if you would like to discuss this further. Sincerely, Novotel Brisbane South Bank

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.699 ulasan 8.9/10 Lokasi
  • 2.584 ulasan 8.1/10 Kamar
  • 2.455 ulasan 8.4/10 Pelayanan
  • 66 ulasan 3.7/10 Internet
  • 1.057 ulasan 7.6/10 Kenyamanan
  • 1.024 ulasan 7.5/10 Kebersihan
  • 792 ulasan 7.2/10 Makanan
  • 731 ulasan 7.7/10 Sarapan

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