Mantra South Bank Brisbane bintang 4

Catatan tamu Avis (Peringkat ALL) 4.2/5 2.513 ulasan

Mantra South Bank Brisbane - Image 1
Mantra South Bank Brisbane - Image 2
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Mantra South Bank Brisbane - Image 4
161 Grey Street, 4101 SOUTH BANK, Australia

Deskripsi

Keistimewaan hotel

  • Mantra South bank is right in the middle of everything you come to Brisbane for..

  • On site restaurant.

  • GYM, Lap pool and Spa.

  • Conference and Events.

  • On-site or self-parking available.

Akomodasi kami

Lokasi hotel

Mantra South Bank Brisbane

161 Grey Street
4101 SOUTH BANK
Australia

GPS:-27.477997, 153.020861

Telepon
Fax +61 7 3305 2599

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Ruang rapat
  • Properti 100% Bebas Rokok
Di dekat properti
  • Parkir

Ovello Bar & Kitchen

Ovello Bar & Kitchen is inspired by Mediterranean holidays sun-soaked terraces, lush gardens, colourful parasols and the casual vibes of the Amalfi Coast. Experience a generous spritz offering, authentic stone-baked pizza and humble Italian share plates.

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Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.2/5  2.513 ulasan

Peringkat TripAdvisor  4.0/5  2.858 ulasan

Mantra Southbank

Catatan Tripadvisor 5.0/5

libby h Ulasan TripAdvisor tersertifikasi

Very clean and tidy rooms that are a decent size with close walking distance to everything and Public Transport is right at the doorstep. The staff are easy to talk too polite and friendly. I give the Mantra Southbank a AAA+ rating and would not hesitate to stay again.

No compassion

Catatan Tripadvisor 1.0/5

Robyncakes Solo travel - Ulasan TripAdvisor tersertifikasi

These people have no compassion. I had booked a non refundable room and when circumstances outside of my control happened they refused to help me even with a credit voucher I will never give them my business now, they clearly only care about money

Dear Robyncakes, Thank you for sharing your feedback with us. I’m truly sorry to hear that you feel your experience with us lacked compassion, and I completely understand how disappointing it must have been to find yourself in a difficult situation with no flexibility from us. While our policies regarding non-refundable bookings are designed to help us manage availability, I recognize that sometimes unforeseen circumstances can make these policies feel rigid or unfair. I deeply regret that we were unable to offer you a solution that worked for your situation, and I apologize if our communication came across as unhelpful or impersonal. That was certainly not our intention. We always strive to find ways to support our guests during challenging times, and I’m truly sorry we fell short of your expectations. I understand your frustration, and I will be reviewing our processes to ensure that we handle similar situations with more care and compassion in the future. I do hope you will reconsider giving us another chance, and should you decide to stay with us again, I would love the opportunity to restore your trust and provide you with a more positive experience. Thank you again for your feedback. Warm regards, Jennifer

Mantra South Bank- ideal for local & international Tourists

Catatan Tripadvisor 4.0/5

Louisa L Ulasan TripAdvisor tersertifikasi

I enjoyed my stay, however, not much variety with the TV channels so I made use of the hotel wifi. I was grateful that the laundry and kitchen appliances were working perfectly. I would recommend this hotel for those that would love a quiet and peaceful surrounding that's closer to the south bank parkland.

The tooth fairy found us!

Catatan Tripadvisor 4.0/5

Ali O Ulasan TripAdvisor tersertifikasi

Hotel staff Went above and beyond to make our first hotel stay together special. As part of our hotels, stay bucket list was ordering room service unfortunately this took two hours to receive and when we finally received it, it was cold and tasteless.

Good for what we needed.

Catatan Tripadvisor 3.0/5

MelissaRTaylor Ulasan TripAdvisor tersertifikasi

The staff at the Mantra South Bank are some of the friendliest, most inviting, and most accommodating hotel staff I've experienced. They helped us with various transitions and luggage storage during our stay and provided recommendations around town. Unfortunately, our rooming situation wasn't the same caliber of excellence as the staff. While we weren't in the hotel that much during the day, it was disappointing when we needed it to relax. The first night, the fire sprinkler in the master bedroom started leaking. We quickly packed up and switched rooms. However, the accommodations were much smaller than our original suite. It wouldn't have been an issue, except the traffic from outside was quite loud, and the light shone in our room all night. Again, the staff was extremely accommodating and provided us with refreshments to apologize for the inconvenience. After that horrible night of sleep, they allowed us to return to the original room. While the staff did everything they could, it did not make up for the black mold in our shower, fruit flies throughout the bathroom, and the lack of soap. While the facilities were fine for what we needed, this hotel needs a major overhaul and a deep clean.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.133 ulasan 9/10 Lokasi
  • 1.495 ulasan 5.5/10 Kamar
  • 1.231 ulasan 8.5/10 Pelayanan
  • 22 ulasan 6.2/10 Internet
  • 617 ulasan 4.2/10 Kebersihan
  • 233 ulasan 5.4/10 Kesepadanan nilai
  • 151 ulasan 6.6/10 Sarapan
  • 39 ulasan 7.8/10 Kebugaran/olah raga

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