ibis Styles Manchester Portland Hotel 3 stars

Customer review rating (ALL Rating) 3.9/5 1,551 reviews

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Description

Hotel extras

  • Nearby landmarks include Manchester Town Hall and Chinatown

  • Central location, with plenty of nearby transport links

  • Jamboree Food Fest & Bar offering international cuisine

  • Located just 0.3km from Manchester Piccadilly train station

  • Great choice for travellers interested in night life

Our accommodation(s)

Hotel location

ibis Styles Manchester Portland Hotel

Portland Street, 3 to 5
M1 6DP MANCHESTER
United Kingdom

GPS:53.480173, -2.235233

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

JAMBOREE FOODFEST & BAR

Come and celebrate a carnival of international flavours at our on-site Jamboree Foodfest & Bar. Kick back with an ice-cold beer, tuck into a plate of something a little different and relax in funky, colourful surrounds.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,551 reviews

TripAdvisor Rating  3.5/5  1,631 reviews

Ruthless and low Level Guest services

Customer review rating 1.0/5

Afham I. L. 🇬. Families - Confirmed reviews ALL

This hotel Staffs and Management is one of the worst i ever met and very unprofessional Greedy for Money. I was traveling Worldwide to Explore Different Types of Hotels n cities. Definitely this one not suitable for Families and evan for Individuals. I travel from LONDON I find this hotel very unsafe n unHygienic Guest service very below the standard they treat u like Lowlife standard Very Rude. They make us with over a hour's in restaurants then came saying we don't have the Dish u ordered. They still will try to charge u for sitting at restaurants

Dear Afham I., We're truly sorry to hear about your negative experience during your stay. It's disheartening to hear that you felt our staff and management were unprofessional and provided low-quality service. We take great pride in providing exceptional service to all our guests, and we apologize if we fell short of your expectations. Regarding your concerns about safety and hygiene, please be assured that the safety and well-being of our guests are our top priorities. We adhere to strict cleanliness and hygiene standards to ensure a comfortable and safe environment for all our guests. We apologize for any inconvenience caused by the delay in the restaurant and the unavailability of the dish you ordered. This is certainly not the level of service we aim to provide, and we regret any frustration it may have caused. We appreciate your feedback as it helps us identify areas for improvement. If you would like to discuss your experience further or have any other concerns, please don't hesitate to reach out to us directly. We hope to have the opportunity to restore your faith in our hotel in the future. Warm regards Adam Greenway Front Office Manager

5 stars from me 👍🏼

TripAdvisor rating 5.0/5

Voyage23616460616 Families - TripAdvisor review

Staff are lovely food was BEAUTIFUL So kind and very calm atmosphere Highly recommend , gentlemen at bar was ace , made perfect cocktails and made me and family very comfortable Great place and near to station as not originally from here Awesome trip , many thanks to the team

Dear Voyage23616460616 Thank you so much for your glowing feedback! We're thrilled to hear that you enjoyed your experience with us. Our team takes pride in providing exceptional service and creating a welcoming atmosphere for all our guests. It's wonderful to know that you appreciated the food, the ambiance, and the cocktails crafted by our talented bartender. We're glad we could make your visit memorable and comfortable. We look forward to welcoming you and your family back again soon! Warm regards Adam Greenway Front Office Manager

Great all round.

Customer review rating 5.0/5

Victoria Business - Confirmed reviews ALL

Great location , quirky hotel , clean room /bathroom - good meal i the restaurant

Hello Victoria, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great all-around experience during your recent business trip with us. It's fantastic to know that you found our hotel's location great and appreciated its quirky charm. We're glad you enjoyed your clean and comfortable room and bathroom, as well as your meal in our restaurant. We're delighted that your booking experience on the Accor website was smooth and easy, earning a perfect score of 10/10. As a valued Classic member of the ALL – Accor Live Limitless loyalty program, your continued support means a lot to us. Thank you for rating us 10/10 and for your high scores across various aspects of your stay, including arrival, check-in, accommodation, WiFi, breakfast, and our team's service. Your satisfaction is our top priority, and we're thrilled to have met your expectations. We're here to ensure your continued comfort and satisfaction. Looking forward to welcoming you back for another exceptional stay in the future! Kind Regards, Front Office Supervisor.

Excellent Location

Customer review rating 4.5/5

Nicholas M. Solo - Confirmed reviews ALL

Clean, friendly, trendy, central.

Hello Nicholas M., Thank you for sharing your feedback with us following your recent stay. We're delighted to hear that you found our hotel to have an excellent location and appreciated our clean, friendly, and trendy atmosphere. As a single traveler, we understand the importance of convenience and comfort during your stay, and we're glad we could provide that for you. We appreciate your feedback on your booking experience through the Accor ALL App and your rating of 8/10. We're always looking for ways to enhance our guests' booking experiences, and your input is valuable in this regard. Thank you for being a valued Classic member of the ALL – Accor Live Limitless loyalty program and for considering recommending us to others. Your ratings for arrival, check-in, accommodation, WiFi, our team's service, and check-out are greatly appreciated. We're glad you had a positive experience overall. Regarding your suggestion to reduce prices to improve the experience, we'll certainly take this into consideration as we continually assess and adjust our pricing strategies. We're sorry to hear about the issue with the stained top sheet in your room. Please accept our sincerest apologies for any discomfort or inconvenience this may have caused. Rest assured, we'll address this matter with our housekeeping team to ensure it doesn't happen again in the future. Once again, thank you for your feedback. Looking forward to welcoming you back for another pleasant stay soon. Kind Regards, Front Office Supervisor.

Good stay & well located

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The room layout and facility was great. I love the bathroom space

Hello, Thank you for taking the time to share your feedback with us! We're delighted to hear that you enjoyed your stay and found our hotel to be well located with great room facilities, especially appreciating the bathroom space. It's wonderful to know that your booking experience on the Accor website was satisfactory and that you are a valued member of our loyalty program. We're thrilled that you didn't encounter any problems during your stay and that you would recommend us to others. Your high ratings for arrival, check-in, and accommodation are greatly appreciated, and we're pleased to see that you had a positive experience overall. Thank you for your suggestion regarding the breakfast options. We'll certainly take this into consideration as we strive to enhance our offerings to better meet the preferences of our guests. Once again, thank you for choosing Accor! We look forward to welcoming you back on your next business trip or leisure getaway! Kind Regards, Front Office Supervisor.

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Other web-users rate our hotel

  • 2,668 reviews 9.6/10 Location
  • 3,656 reviews 5.4/10 Room
  • 2,419 reviews 7.9/10 Service
  • 60 reviews 7.4/10 WiFi
  • 2,049 reviews 3.7/10 Comfort
  • 1,449 reviews 6/10 Cleanliness
  • 866 reviews 6.3/10 Breakfast
  • 9 reviews 2.7/10 Wellness Area

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