ibis Styles Manchester Portland Hotel 3 stars

Customer review rating (ALL Rating) 3.9/5 1,490 reviews

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Description

Hotel extras

  • Nearby landmarks include Manchester Town Hall and Chinatown

  • Central location, with plenty of nearby transport links

  • Jamboree Food Fest & Bar offering international cuisine

  • Located just 0.3km from Manchester Piccadilly train station

  • Great choice for travellers interested in night life

Our accommodation(s)

Hotel location

ibis Styles Manchester Portland Hotel

Portland Street, 3 to 5
M1 6DP MANCHESTER
United Kingdom

GPS:53.480173, -2.235233

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

JAMBOREE FOODFEST & BAR

Come and celebrate a carnival of international flavours at our on-site Jamboree Foodfest & Bar. Kick back with an ice-cold beer, tuck into a plate of something a little different and relax in funky, colourful surrounds.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,490 reviews

TripAdvisor Rating  3.5/5  1,669 reviews

Like checking in to playschool

TripAdvisor rating 3.0/5

Debcati TripAdvisor review

I knew this place previously when owned by Thistle. It was beautiful, stylish and comfortable. This is a far cry from that. Enter into what looks like a nursery school and checked in by two girls with laptops balanced on their knees sitting at a wooden craft desk. The hotel has taken its weather-based theme to the limit with umbrellas hanging from the ceiling, isobar on the walls and windspeed markers pointing the way. Follow the carpet "mossy stone footpath" and the line of hotel room doors wallpapered to look like front doors. Enter your compact room (only twice smashed an arm against the TV as I passed between the end of the bed and wall). Jaunty angled mirror adds to the "fun feel" along with the bedside shelf held up by an umbrella. More weather references in the small shower room and you are transported back to infant school with a toilet so low it tests your squat skills. At least the beds were comfortable. Breakfast was basic. We probably won't be back, preferring a "hotel for grown-ups" as the hubby said.

Friendly & Helpful staff. EVERYTHING else very poor/sub-standard

Customer review rating 3.5/5

Anon Business - Confirmed reviews ALL

Not as good as it should have been

Hello Anon, Thank you for taking the time to provide your feedback. We’re sorry to hear that your experience did not meet your expectations. Your comments regarding the condition of the room, noise levels, and breakfast quality are important to us, and we will address these issues with our team to make necessary improvements. We’re glad to hear you found our staff friendly and helpful, and we appreciate your input on the booking experience and loyalty program. We aim to provide a better experience in the future. Thank you again for your feedback, and we hope to have the opportunity to welcome you back under better circumstances. Best Regards, Front Office Supervisor.

Easy and well organised

Customer review rating 4.5/5

Brendan Business - Confirmed reviews ALL

The check in was quick and easy, room as expected, lifts very slow, quality of breakfast good but staff to great cold be more attentive and informative, trying to assess who and who has not been there previously at the same time.

Hello Brendan, Thank you for your feedback! We’re glad to hear that you found the check-in process quick and the room as expected. We apologize for the issues you encountered with the lifts and breakfast service. Your comments on the staff’s attentiveness and the quality of food are valuable and will help us improve. We’ll address the concerns regarding the cleanliness and maintenance to ensure a better experience in the future. We hope to welcome you back for a more enjoyable stay. Best Regards, Front Office Supervisor.

good stay

Customer review rating 4.0/5

Mohamed H. Families - Confirmed reviews ALL

Had great stay at ibis Manchester

Hello Mohamed H., Thank you for your positive feedback! We’re pleased to hear that you and your family had a great stay at ibis Manchester. It’s fantastic to know that you enjoyed the location, the booking experience, and found our team to be helpful. We appreciate your note about the noisy AC and will look into it to improve future stays. We hope to welcome you back soon! Best Regards, Front Office Supervisor.

Great enjoyable stay.

Customer review rating 4.5/5

Julia Couples - Confirmed reviews ALL

Room was very clean with modern, quirky decor, ceck in and out were quickand easy, great facilities with everything we needed incl an iron, ironing board, hairdryer and toiletries. Stff pleasant and helpful and bed comfy, warm with noce crisp linen. We were worried about possible noise because of a few reviews mentioning thin walls, but found the room to be quiet with no disturbance and we both had a decent night's sleep.

Hello Julia, Thank you so much for your detailed feedback! We’re delighted to hear you enjoyed your stay and found the room to be clean, comfortable, and well-equipped. It’s great to know that the check-in and check-out process was smooth and that you had a quiet and restful night’s sleep. We appreciate your kind words about our team and are pleased that the booking process was straightforward. Your feedback on our sustainable development initiatives and the loyalty programme is valuable, and we’ll take it into consideration as we continue to enhance our services. Thank you again for your positive review. We look forward to welcoming you back in the future! Best Regards, Front Office Supervisor.

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Other web-users rate our hotel

  • 2,724 reviews 9.6/10 Location
  • 3,560 reviews 5.6/10 Room
  • 2,365 reviews 8.3/10 Service
  • 50 reviews 6.7/10 WiFi
  • 2,031 reviews 3.9/10 Comfort
  • 1,395 reviews 6.6/10 Cleanliness
  • 800 reviews 6.6/10 Breakfast
  • 8 reviews 2.5/10 Wellness Area

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