マントラ オン リトル バーク - メルボルン 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,356 件のレビュー

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説明

ホテルのその他の情報

  • 中心商業地区の中心部ながら閑静な場所に立地し、歴史ある裁判所が集まる地区に近接

  • 広々とした空間を誇る設備の整った客室

  • クラウンカジノとメルボルンコンベンションセンターに近接

  • レストラン「アリバイキッチン & バー」、24時間対応のルームサービス

  • ホテル内のジムとサウナ

当ホテルの客室

ホテル所在地

マントラ オン リトル バーク - メルボルン

471 Little Bourke Street
3000 メルボルン
オーストラリア

GPS:-37.814487, 144.959042

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 全館禁煙
建物付近
  • 駐車場

ALIBI KITCHEN AND BAR

Alibi Urban Gastropub situated in the heart of Melbourne's legal district, combines quality craft brews and wines within our upmarket stylish pub setting, serving restaurant quality food through breakfast.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,356 件のレビュー

トリップアドバイザーの評価  4.5/5  3,054 件のレビュー

2024エクセレンス認証

A warm welcome on Little Bourke

トリップアドバイザーの評価 5.0/5

IBridgetI トリップアドバイザー認証口コミ

I was delighted to be warmly welcomed by the wonderful Nini on reception at the Mantra on Little Bourke. This was an unexpected short-notice stay and she did everything to make my stay as comfortable as possible. I can not thank you enough, Nini :) Spacious apartment style room, laundry facilities on Level 7, good restaurants on site and close by, and a short stroll to all the city action. Great value and great service!

Dear Bridget, Thank you for sharing your fantastic feedback! I’m so pleased to hear that Nini made such a positive impact on your stay. Her dedication to going above and beyond for our guests truly exemplifies the warm hospitality we aim to provide. I’ll be sure to pass along your kind words—she’ll be thrilled! It’s wonderful to know you enjoyed the spacious room, convenient laundry facilities, and our prime location close to Melbourne’s best attractions and dining options. We’re delighted you found your stay to be such great value. We look forward to welcoming you back next time you’re in the city! Warm regards, James David

Queen treatment at the Mantra

トリップアドバイザーの評価 5.0/5

MelTMoz トリップアドバイザー認証口コミ

From the beginning, we were treated so kindly. Robert, the manager, was at reception and he was so friendly and welcoming. He made sure we were happy and was very attentive. The room was beautiful and very large..lots of space to dance around in if that's your thing! Very comfortable, large bed. Lovely clean bathroom with all the amenities. I would absolutely recommend staying at the Mantra to any city-goer.

Dear Mel, Thank you for your glowing review! It’s heartwarming to hear that you felt like royalty during your stay with us at Mantra on Little Bourke. Robbie will be thrilled to know he made such a positive impression—his dedication to ensuring our guests feel welcomed and cared for is truly commendable. We’re delighted that you enjoyed the spacious room, comfortable bed, and well-equipped bathroom. And who could resist a little dancing in a space like that? Your recommendation means the world to us, and we can’t wait to welcome you back for another memorable stay. Warm regards, James David

A serendipitous find!

トリップアドバイザーの評価 5.0/5

Perry B トリップアドバイザー認証口コミ

I really enjoyed this Hotel and it kicked off my recent holiday in Melbourne in great style. I loved the upgrade that I had received to a higher floor suite with panoramic views over the old rooftops of Little Bourke Street. The staff at the Reception desk were nice and I had a special stay here as a result. I definitely aim to return to this property someday.

Dear Perry, Thank you for your wonderful review! We’re delighted to hear that your stay with us was the perfect start to your Melbourne holiday. It’s fantastic to know that you enjoyed the upgraded suite and the beautiful views over Little Bourke Street—it truly is a special aspect of our property. Our team at Reception will be thrilled to hear your kind words about their service. Providing memorable experiences for our guests is what we strive for, and knowing that we helped make your stay special means the world to us. We look forward to welcoming you back on your next visit to Melbourne! Warm regards, James David General Manager

Great staff

トリップアドバイザーの評価 5.0/5

carrie b トリップアドバイザー認証口コミ

A Quiet central location. We had a corner suite with fantastic views. Amazing staff , great rooms and extensive breakfast. We will return and definitely recommend the hotel. Reception staff were amazing and helped us with both an early check-in and a late departure.

Dear Carrie, Thank-You for taking the time to leave a review following your stay. Your kind words regarding our staff will most certainly be passed on! I'm also pleased to hear we were also able to assist on an early check-in and late check-out for your stay. We can't wait to host you again in the near future. Regards, James

Sadly, gone downhill

トリップアドバイザーの評価 2.0/5

Julie J トリップアドバイザー認証口コミ

I have stayed at Mantra on Little Bourke for at least 15 years, never looking at anywhere else to stay. The staff are always friendly & the rooms so spacious. However, this time was a big disappointment. I already knew from my last stay that the restaurant had closed so no room service for food. What I didn’t expect was to stay 5 nights & not have the room cleaned at all or the towels replaced. After 3 days I went to reception to ask about getting the towels changed, the tea bags replenished & why there wasn’t anyone to make the bed etc. The bin was also overflowing. I was told that you have to stay 7 nights before the room gets cleaned or pay extra for this service. He then proceeded to hand me some towels over the counter & gave me a bag to put the dirty towels in. When I come to visit Melbourne & after a long day, part of the luxury of staying in a hotel is to get your bed made & come back to a clean room. I just don’t think not having a cleaning service for a 5 day stay is acceptable for a hotel of this calibre & felt more like a hostel!!! I will certainly look at other hotels in future that provide this service. Not even being an All-Accor member gave any benefits of getting a cleaned room.

Dear Meander823098, Thank you for your time over the phone this morning and for the constructive feedback you provided regarding your recent stay at Mantra on Little Bourke. At Mantra on Little Bourke, we have recently introduced new sustainability options, designed to balance guest comfort and environmental responsibility. These include: - Advanced Everyday: For those who prefer daily housekeeping services. - Stay and Save: Opt for weekly housekeeping and receive a $10–$15 discount per day. For your recent stay, the Stay and Save option was selected, but it's clear that we did not effectively communicate your housekeeping preference at check-in and I understand how disappointing this must have been, especially as a long-time guest who has enjoyed staying with us for 15 years. Rest assured, we will be taking immediate steps to ensure that housekeeping preferences are communicated and confirmed with all guests moving forward. Please accept my sincerest apologies once again for the inconvenience this caused. Meander, we value your loyalty as an All-Accor member and long-term guest, and following our phone call, look forward to welcoming you back in February. Regards, James

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 311 件のレビュー 7.5/10 清潔さ
  • 116 件のレビュー 6.1/10 朝食
  • 110 件のレビュー 4.3/10 料理

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