イビスメルボルン 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 1,257 件のレビュー

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イビスメルボルン - Image 1
イビスメルボルン - Image 2
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15-21 Therry Street, オーストラリア, 3000 メルボルン, オーストラリア

説明

ホテルのその他の情報

  • メルボルン市の中心部に位置し、路面電車、電車、バスに簡単にアクセスできます。

  • 1 & 2ベッドルームアパートメント、ご家族連れ、長期滞在に最適です

  • クイーンビクトリアマーケットやショッピング街、有名なライゴン通りまで歩いて数分の場所にあります

  • 最高のショッピング、ダイニング、エンターテインメントスポットに近接

  • 無料の WiFi と広いデスク。快適なお部屋をお仕事にご利用いただけます。

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ホテル所在地

イビスメルボルン

15-21 Therry Street, オーストラリア
3000 メルボルン
オーストラリア

GPS:-37.806759, 144.961594

電話番号
ファックス +61 3 9666 0052

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙

IBIS KITCHEN RESTAURANT

ibis Kitchen offers continental to a full buffet breakfast, and a menu designed to share with your friends or family. Our Executive Chef creates simple dishes using fresh locally sourced seasonal produce. Children's menu available.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  1,257 件のレビュー

トリップアドバイザーの評価  3.9/5  2,135 件のレビュー

お客さまの声 0.5/5

Yusuke H. ファミリー - 確認済みレビュー すべて

駐車場の事前案内もないから分かりづらい。地下だと聞いて入ってみたら折り返すこともできずとてもがっかり。スタッフもそこまで丁寧ではないし、二度と泊まらない。

Dear Yusuke H., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel & Apartments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 03…0if you wish to discuss this matter in further details. Sincerely, Lauri Smith Operations Manager

Clean, comfortable and Affordable location

トリップアドバイザーの評価 4.0/5

Selwyn W トリップアドバイザー認証口コミ

Just back from a 10-day trip to Melbourne. Last stay was back in 2009 We needed a base while we attend to some family matters and IBIS served our purpose well. Clean, comfortable but no frill accommodation in a 1-bedroom apartment. Walking distance of 3 mins to the famous QV Market satisfied our catering needs. Staff helpful in a busy and popular hotel, housekeeping staff cleaned our rooms every two days also did a great job. Temp in room can be a bit cold in winter but we managed OK. Would be nice if kitchenette is equipped with more basic utensils and pots and pan instead of just a fry pan to cook with. Suggestions:-Bring kitchen scissors, serving thongs and kitchen tea towels if you are planning a longer stay

Not helpful at all

トリップアドバイザーの評価 1.0/5

Matt B トリップアドバイザー認証口コミ

After pre-paying, I was turned away and told to find alternative acommadation at 5pm. The refund took longer than booking another hotel, and I had to pay an extra $200 for last minute accomadation. Then the staffer had the nerve to get short with me after screwing me around. I'm seriously wondering if I should lawyer up for having to scramble to find alternative housing.

Staff all very friendly and helpful but not much else.

トリップアドバイザーの評価 3.0/5

maree w トリップアドバイザー認証口コミ

Unfortunately wasn’t a lot of choice available in Melbourne CBD when I booked because of Air Show and Flower Show on at same time. On arrival staff were very pleasant however one member was obviously new and receiving instructions-not a problem- however did not receive any instructions on parking, just told fee is $40/day. Very limited signage in alleyway on way to park but finally found a button and parked my car. Again limited signage but discovered no lift and therefore had to carry luggage up two flights-not so easy when you are in your 70s. Apartment very dark, and on opening curtains was looking directly into a busy office in building next door. Apartment is spacious however big problems with built in ceiling air conditioner which does not work properly especially during the night when it would mysteriously jump up a few degrees above my setting. Kitchen supplies very basic. Bed was comfortable and linen and towels good. Very close to Victorian Market and an abundance of Asian restaurants everywhere. Close to public transport for short trip to CBD. Apparently breakfast restaurant shown in pictures is being renovated and breakfast is in two make shift rooms which look like a school cafeteria. Food basic cereal, juices, tea, coffee. Scrambled eggs, sausages, hash browns, bacon all just luke warm. Four ancient toasters available if you would like toast. One good appliance was the pancake machine. Push a button and there are 2 fresh pancakes. So 2 nights (1 and a half days) $500 + $80 parking + $29 breakfast. lesson learnt- look well ahead before booking and read reviews.

Pleasant people but Stingy facility.

トリップアドバイザーの評価 2.0/5

Mal S Couples - トリップアドバイザー認証口コミ

Each member of staff was pleasant and courteous. No complaints there. However the apartment was not adequately resourced. * A hot plate but not a single cooking utensil. No pots no frypan etc. * A microwave but no microwave dishes. * A cutting board but not a single kitchen knife or bread knife. * No tea towel * No toilet brush - had to call housekeeping if the toilet needed to be cleaned. We booked the apartment for a week with a view to self-cater some of the time. It was advertised as though self-catering was possible. It was not. We contacted reception to ask for the basic requirements. Housekeeping came and we were told they would have to put in a special request .., but nothing came. Very disappointing customer service. It really felt like everything was done on the cheap.

との提携 TripAdvisor

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周辺の他の施設

メルボルンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。