イビスメルボルン

イビスメルボルン 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 428 件のレビュー

地図で見る

ホテルのその他の情報

  • 1 & 2ベッドルームアパートメント、ご家族連れ、長期滞在に最適です

  • クイーンビクトリアマーケットやショッピング街、有名なライゴン通りまで歩いて数分の場所にあります

  • Bureau VeritasによるALLSAFE認証取得済みホテル

  • 無料の WiFi と広いデスク。快適なお部屋をお仕事にご利用いただけます。

このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

ALLSAFE認証ホテル

ホテル所在地

イビスメルボルン

15-21 Therry Street, オーストラリア
3000 メルボルン
オーストラリア

GPS:-37.806759, 144.961594

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

概要
敷地内
  • 駐車場
  • レストラン
  • 車椅子利用可能なホテル
  • エアコン
  • Wifi
  • 朝食
  • バー
  • 会議室

IBIS KITCHEN RESTAURANT

ibis Kitchen offers continental to a full buffet breakfast, and a menu designed to share with your friends or family. Our Executive Chef creates simple dishes using fresh locally sourced seasonal produce. Children's menu available.

当ホテルの客室

イビスメルボルンホテル & アパートメンツ(ibis Melbourne Hotel and Apartments)のスタイリッシュで快適な客室とアパートメントは、くつろぎのひと時を過ごすのに最適です。各部屋にセンスあふれるモダンな内装を施し、Sweet Bed by ibis、液晶TV、iPod用ドッキングステーションをご用意しました ティー / コーヒーメーカー、アイロン、ヘアドライヤー、セーフティボックス、冷蔵庫などの基本設備も備えています。さらにゆったりとしたスペースをお求めのお客さまのために、ミニキッチンと独立したラウンジエリアを備えた、広々とした1~2ベッドルームのアパートメントルームもご用意しています。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  428 件のレビュー

トリップアドバイザーの評価  4.0/5  2,088 件のレビュー

Little things would have made a difference

トリップアドバイザーの評価 3.0/5

Kaz P ビジネス - トリップアドバイザー認証口コミ

The room was clean and tidy, however seemed to lack a few basics that would have added comfort to my stay. There was only 2 pillows on the bed and none others around to be seen, no toiletries supplied and no toilet brush which I found strange. On returning to my room the key would not work and the staff told me they don’t have me as booked into the hotel ??? When I checked in they confirmed 3 nights !!! I felt like I was being interrogated in the car park and treated like an imposter.

Dear Kaz, We are deeply sorry for the experience that you had with us. We will definitely try harder to ameliorate our service to the guests in future. However, we do hope to be able to see you soon. Thanks for the feedback. IBIS Team.

Cancelled Flight Stay

トリップアドバイザーの評価 5.0/5

Lolsev1961 Solo travel - トリップアドバイザー認証口コミ

My 11.55pm flight from Melbourne to Christchurch was cancelled due to Crew illness and the airline arranged for me to stay at this hotel until my rearranged flight 48 hours later. It was around 5am when I got there and checked in. My room was clean and comfortable 😌 Even though I was a solo guest my room had 2 double beds, a reasonable sized bathroom, free WiFi and tea/coffee facilities. The staff arranged a wake up call for me and, when I didn't respond after a few calls came and gently knocked on my door until I responded and they knew I was ok. I found the staff to be very helpful and courteous. As I had been 'stranded' so to speak in a strange city they helped me out in many different ways. A huge 'Thank You' to Chantelle, the day manager in particular. If I am ever fortunate enough to visit Melbourne intentionally I will happily stay here again. 5 stars 🌟

Dear Lolsev1961, Thank you for your review. We are very glad to know that your stay with us was good and that you received all the help that you needed. We will let Chantelle know about your feedback. We hope to see you again! Kind regards, The ibis team

Poor service standards

トリップアドバイザーの評価 3.0/5

smtan24 ビジネス - トリップアドバイザー認証口コミ

Book the hotel as it was near my customer and eating areas. The hotel restaurant was down and it was mention in my booking. When I wanted to do my laundry they told me all the washing machines were down. I ask for direction to nearest the laundry mat. I asked for the address to be written down. Instead the staff gave me a verbal direction which was not very clear. I tried finding the area in the dark and couldn't find it. I ask again he finally gave me the actual address but failed to write down the address. As it started raining I decided to go the next day.

Dear smtan24, Thank you very much for taking time to provide your feedback. My sincere apologies that our laundry machines were unavailable during your stay and your experience was less than satisfactory. We do hope to have another opportunity to better serve you in the future. Kind Regards, The ibis Team

Great place to stay

トリップアドバイザーの評価 5.0/5

suzieque098 Couples - トリップアドバイザー認証口コミ

Really enjoyed staying here. Bed was very comfortable Reception staff were very helpful and breakfast was very good. We stayed in 1 br apartment, which had plenty of space only downside was that tv a bit small, but can cope with that for a short time Will definitely stay here again. Very handy to trams

Dear Suzie, Thank you so much for your review. We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Hotel and Apartments team

We’ll be back!

トリップアドバイザーの評価 4.0/5

TravelGertie63 ファミリー - トリップアドバイザー認証口コミ

Good hotel close to public transport and within walking distance of the CBD. Clean, comfortable and quiet rooms mean you get a good nights rest. Apartments are good for longer stays but the individual rooms were fine too. Helpful staff at front desk to give you things you run out of. Rooms are serviced on request, not every day for multiple reasons. Reasonable price for reasonable accommodation.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your compliments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis team

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 584 件のレビュー 8.9/10 ロケーション
  • 730 件のレビュー 6.1/10 客室
  • 634 件のレビュー 8.3/10 サービス
  • 27 件のレビュー 6.7/10 インターネット
  • 303 件のレビュー 6.7/10 清潔さ
  • 150 件のレビュー 7.6/10 朝食
  • 139 件のレビュー 2.7/10 設備
  • 87 件のレビュー 3.9/10 料理

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