宜必思吉隆坡市中心酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 1,396 评论

保证最优惠房价
宜必思吉隆坡市中心酒店 - Image 1
宜必思吉隆坡市中心酒店 - Image 2
宜必思吉隆坡市中心酒店 - Image 3
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32 Jalan Yap Kwan Seng, 50450 吉隆坡, 马来西亚

描述

酒店其他优惠

  • Walking distance to Kuala Lumpur Convention Centre

  • Strategically located near to KLCC LRT train station, exit via Avenue K

  • A short walk to iconic Petronas Twin Towers and other major shopping malls

  • Rooftop Infinity swimming pool and kids pool

  • Meeting rooms with feature high definition LED wall

我们的客房

预订此酒店
客房 1

酒店位置

宜必思吉隆坡市中心酒店

32 Jalan Yap Kwan Seng
50450 吉隆坡
马来西亚

GPS:3.163079, 101.714573

电话
传真 +60 3-2778 3300

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  1,396 评论

客户意见评级 4.0/5

Huiling Y. 家庭住宿 - 所有已确认评论

Dear Ms. Huiling y., Thank you for choosing ibis Kuala Lumpur City Centre and for taking the time to share your feedback following your recent family stay. We are pleased to know that you were satisfied with the cleanliness of your room and that you had an overall positive stay with us. We also appreciate your constructive comments regarding our location, check-in process, and Wi-Fi speed. We understand your disappointment about having to wait until the standard check-in time of 3:00 PM. While we always do our best to accommodate early arrivals whenever rooms are available, this is subject to occupancy and the completion of housekeeping to ensure every room meets our cleanliness standards. We apologize if this caused any inconvenience during your arrival. We also appreciate your feedback regarding the distance from the MRT station and the Wi-Fi connection speed. Your comments have been shared with the relevant teams as we continuously work to improve our guests' experience. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you and your family back to ibis Kuala Lumpur City Centre for an even better stay in the future. Warm regards, **Muntaz Narayani Devi** Guest Experience Manager ibis Kuala Lumpur City Centre

客户意见评级 4.0/5

Zhiling H. 商务住宿 - 所有已确认评论

Dear Mr. Zhiling H., Thank you for choosing ibis Kuala Lumpur City Centre and for taking the time to share your feedback following your recent business stay. We are delighted to know that you enjoyed our convenient location and found it easy to access the Petronas Twin Towers and nearby transportation. It is also wonderful to hear that you were satisfied with your accommodation and overall stay. We appreciate you bringing to our attention the issue with the washbasin drain control. Please accept our apologies for this inconvenience. Your feedback has been shared with our Engineering team, and the matter will be inspected and rectified promptly to ensure the comfort of our future guests. Thank you as well for your comments regarding our breakfast and our sustainability initiatives. Your valuable feedback helps us continue improving the experience we provide to all our guests. We sincerely appreciate your support and look forward to welcoming you back to ibis Kuala Lumpur City Centre on your next visit to Kuala Lumpur. Warm regards, **Muntaz Narayani Devi** Guest Experience Manager ibis Kuala Lumpur City Centre

客户意见评级 4.0/5

Yuhao Z. 商务住宿 - 所有已确认评论

Dear Mr. Yuhao Z., Thank you for taking the time to share your feedback regarding your recent stay at ibis Kuala Lumpur City Centre. We are pleased to learn that you found our location convenient and that your overall stay was satisfactory. We also appreciate your positive ratings for cleanliness, WiFi, sustainability efforts, and check-out experience. At the same time, we sincerely regret that certain aspects of your stay did not meet your expectations, particularly the breakfast selection, lunch quality, pool experience, and accommodation. We are especially concerned by your comments regarding the limited variety and quality of our food offerings. Please be assured that your feedback has been shared with our Food & Beverage team for review, as we continuously strive to improve both the variety and quality of our dining experience. We also appreciate your observations regarding the ease of access and overall facilities. Guest feedback such as yours is invaluable in helping us identify areas where we can improve. Thank you once again for sharing your experience. We value your comments and hope to have the opportunity to welcome you back in the future and provide you with a more satisfying stay. Warm regards, Muntaz Narayani Devi Guest Experience Manager ibis Kuala Lumpur City Centre

客户意见评级 5.0/5

Ying W. 家庭住宿 - 所有已确认评论

Dear Ms. Ying W., Thank you for taking the time to share your wonderful feedback regarding your recent family stay at ibis Kuala Lumpur City Centre. We are delighted to learn that you enjoyed our convenient location and that both our front office and housekeeping teams provided excellent service throughout your stay. Your kind words about our team's hospitality and dedication are truly appreciated and will be shared with the entire team as encouragement. It is especially rewarding to know that we were able to provide you with a pleasant and comfortable experience from arrival to departure. We are grateful for your perfect ratings and your willingness to recommend our hotel to your family and friends. Thank you once again for choosing ibis Kuala Lumpur City Centre. We look forward to welcoming you and your family back for another enjoyable stay in the near future. Warm regards, Management Team ibis Kuala Lumpur City Centre

客户意见评级 0.5/5

Jiazhen L. 朋友住宿 - 所有已确认评论

Dear Ms. Jiazhen L., Thank you for taking the time to share your detailed feedback regarding your recent stay at ibis Kuala Lumpur City Centre. We are truly sorry to learn that your experience did not meet expectations, particularly regarding room noise, cleanliness, and the service interaction during your stay. Please accept our sincere apologies for the inconvenience caused. Regarding your booking, we would like to clarify that rooms without windows are part of our specific room category and are allocated based on availability at the time of check-in. During high occupancy periods, room changes are subject to availability, and while our team will always do their best to accommodate requests such as room moves or bed type preferences, these cannot always be guaranteed on the day. That said, we are very concerned to learn about your comments regarding noise disturbance and the cleanliness issue you experienced after the room change. This is not reflective of our usual standards, and we will be addressing this directly with our housekeeping and front office teams to ensure closer attention to detail and improved coordination in handling guest requests. We also regret your perception of the service provided at the front desk. Please be assured that we take all guest feedback seriously and will review the situation internally to ensure that all interactions remain professional, respectful, and solution-oriented. Thank you again for bringing these matters to our attention. Your feedback is valuable in helping us improve our guest experience. We hope to have an opportunity to restore your confidence in the future. Warm regards, Vivian Chu Hotel Manager ibis Kuala Lumpur City Centre

其他网络用户评价我们的酒店

  • 2,456 评论 9.1/10 位置
  • 2,454 评论 7.2/10 房间
  • 2,502 评论 8/10 服务
  • 50 评论 7.4/10 上网
  • 1,166 评论 7.8/10 清洁度
  • 1,089 评论 8.5/10 食物
  • 928 评论 7.5/10 早餐
  • 562 评论 8.5/10 氛围

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