宜必思吉隆坡市中心酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 1,738 评论

保证最优惠房价
宜必思吉隆坡市中心酒店 - Image 1
宜必思吉隆坡市中心酒店 - Image 2
宜必思吉隆坡市中心酒店 - Image 3
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32 Jalan Yap Kwan Seng, 50450 吉隆坡, 马来西亚

描述

酒店其他优惠

  • Walking distance to Kuala Lumpur Convention Centre

  • Strategically located near to KLCC LRT train station, exit via Avenue K

  • A short walk to iconic Petronas Twin Towers and other major shopping malls

  • Rooftop Infinity swimming pool and kids pool

  • Meeting rooms with feature high definition LED wall

我们的客房

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酒店位置

宜必思吉隆坡市中心酒店

32 Jalan Yap Kwan Seng
50450 吉隆坡
马来西亚

GPS:3.163079, 101.714573

电话
传真 +60 3-2778 3300

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  1,738 评论

TripAdvisor 评级  3.7/5  538 评论

客户意见评级 5.0/5

Zhihui Y. 单人住宿 - 所有已确认评论

干净舒适，卫生间干湿分离

Dear Ms. Zhihui Y., Thank you very much for choosing ibis Kuala Lumpur City Centre and for sharing such a wonderful review. We are delighted to hear that you enjoyed our convenient location near the Twin Towers, as well as the clean and comfortable room with separate wet and dry bathroom areas. It is also great to know that our front desk and luggage team contributed positively to your stay. We truly appreciate your kind recommendation and high ratings across many areas, including check-in, room comfort, WiFi, cleanliness, and overall service. Thank you as well for your feedback regarding breakfast. We value your comments and will review this with our culinary team to continue improving the variety and guest experience. It was our pleasure to host you, and we look forward to welcoming you back on your next trip to Kuala Lumpur. Warm regards, Vivian Chu Hotel Manager

客户意见评级 5.0/5

Yusheng C. 商务住宿 - 所有已确认评论

应设置中餐厅，其它还不错

Dear Mr. Yusheng, Thank you very much for taking the time to share your experience with us. We are pleased to know that your stay was enjoyable and that you were satisfied with the accommodation, breakfast, Wi-Fi, cleanliness, and the service provided by our team. We appreciate your thoughtful suggestion regarding having a Chinese restaurant. While we currently do not have one in the hotel, your feedback is valuable and will be considered as we review future enhancements to our dining options. Thank you once again for your kind recommendation. We truly hope to have the pleasure of welcoming you back to ibis Kuala Lumpur City Centre on your next trip to Kuala Lumpur. Warm regards, Vivian Chu Hotel Manager

Convenient and Peaceful

Tripadvisor 评级 5.0/5

chamaracdj 经 TripAdvisor 认证的评论

Very convenient and peaceful stay. Fast check-in. Then a very clean small room with a small bathroom with all the amenities. Breakfast had a good spread. Walking distance to Petronas Twin Towers and Convention Centre. Service at the bar at 31st floor was good. I stayed for five nights and the overall stay was perfect for my business trip.

Mr Chamaracdj, Thank you very much for taking the time to share your experience. We are thrilled to hear that you had a convenient and peaceful stay, and that our location, clean room, breakfast spread, and bar service at the 31st floor met your expectations. Your positive feedback means a lot to us, and we are delighted that your five-night stay was perfect for your business trip. We look forward to welcoming you back to ibis Kuala Lumpur City Centre in the near future. Warm regards, Vivian Chu Hotel Manager

客户意见评级 0.5/5

Jian Y. 商务住宿 - 所有已确认评论

前台职员态度差，房间隔音差

Dear Mr. Y., Thank you for sharing your recent experience with us. I am truly sorry to hear about the poor impression you received from our front desk team as well as the disturbance caused by insufficient soundproofing. This is certainly not the level of comfort and service we aim to provide, and please accept our sincerest apologies. Your feedback is extremely important, and we are reviewing the issues highlighted to ensure immediate improvements. To help us investigate this matter thoroughly, may we kindly request your assistance in providing the name or a brief description of the staff member involved during your interaction at the front desk? This will allow us to address the situation accurately and take the necessary corrective actions. Once again, thank you for bringing this to our attention. We truly value your comments and hope to have the opportunity to restore your confidence in ibis Kuala Lumpur City Centre. Warm regards, Vivian Chu Hotel Manager

客户意见评级 0.5/5

Yuhong J. 商务住宿 - 所有已确认评论

房间在楼梯口很吵

Dear Yuhong J., Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your recent stay at ibis Kuala Lumpur City Centre did not meet your expectations. Please accept our sincere apologies for the inconvenience caused by the room location near the stairwell and the noise disturbance you experienced. We understand how important a quiet environment is, especially during a business stay, and we regret that we were not able to provide you with a more comfortable room. We also apologise for the challenges you faced when trying to extend your stay — this is certainly not the seamless experience we aim to deliver, and we will review this matter with our Front Office team to ensure better assistance in future. We are equally concerned about your comments regarding the check-in experience, room condition, WiFi speed, and overall service. Your feedback is extremely valuable, and we will share it with the relevant departments for immediate improvement. Providing a clean, comfortable, and welcoming environment is our priority, and we regret that we fell short this time. Although this stay was not satisfactory, we truly hope you will give us another opportunity to serve you better. Please feel free to reach out to us directly before your next visit — we would be more than happy to assist with room preferences and ensure a smoother experience. Thank you again for your feedback. Warm regards, Vivian Chu Hotel Manager

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其他网络用户评价我们的酒店

  • 2,762 评论 9/10 位置
  • 2,794 评论 7/10 房间
  • 2,369 评论 7.2/10 服务
  • 128 评论 4.5/10 上网
  • 1,334 评论 7.4/10 清洁度
  • 1,044 评论 7.3/10 早餐
  • 570 评论 8.5/10 氛围

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