宜必思吉隆坡市中心酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 1,528 评论

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宜必思吉隆坡市中心酒店 - Image 1
宜必思吉隆坡市中心酒店 - Image 2
宜必思吉隆坡市中心酒店 - Image 3
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32 Jalan Yap Kwan Seng, 50450 吉隆坡, 马来西亚

描述

酒店其他优惠

  • Walking distance to Kuala Lumpur Convention Centre

  • Strategically located near to KLCC LRT train station, exit via Avenue K

  • A short walk to iconic Petronas Twin Towers and other major shopping malls

  • Rooftop Infinity swimming pool and kids pool

  • Meeting rooms with feature high definition LED wall

我们的客房

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酒店位置

宜必思吉隆坡市中心酒店

32 Jalan Yap Kwan Seng
50450 吉隆坡
马来西亚

GPS:3.163079, 101.714573

电话
传真 +60 3-2778 3300

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  1,528 评论

客户意见评级 3.5/5

Haibo W. 商务住宿 - 所有已确认评论

入住很顺利，房间条件也不错

Dear Mr. Haibo W., Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to know that you enjoyed our convenient location, smooth check-in experience, and found your room comfortable and well-maintained. Your positive ratings in these areas are truly appreciated. At the same time, we sincerely regret that our breakfast selection did not meet your expectations. Your comment regarding the variety and simplicity of the dishes has been well noted, and we will share this with our culinary team for review and improvement. We are also grateful for your feedback on our sustainability initiatives, as it helps us identify opportunities to enhance our efforts further. As a valued member of the ALL – Accor Live Limitless programme, your feedback is especially important to us, and we truly appreciate your continued support. We hope to have the opportunity to welcome you back again and provide you with an improved experience. Warm regards, Vivian Chu Hotel Manager ibis Kuala Lumpur City Centre

客户意见评级 2.0/5

De J. D. 情侣住宿 - 所有已确认评论

服务质量确实不怎么样

Dear Ms. De J. D., Thank you for taking the time to share your detailed feedback with us. While we are pleased to know that you were satisfied with your check-in experience, accommodation, cleanliness, and overall facilities, we are truly sorry to learn that your breakfast experience and service quality did not meet your expectations. Please accept our sincere apologies for the limited breakfast selection and the lack of replenishment during service hours. This is certainly not the standard we strive to maintain. Your comments regarding the service during mealtimes and the attentiveness of our team have been taken very seriously, and we are addressing this with both our culinary and service teams to ensure improvements are made immediately. We understand how important a complete and well-managed breakfast experience is, and we regret that we fell short in delivering this during your stay. Thank you once again for your valuable feedback. We truly hope to have the opportunity to welcome you back and provide you with a much-improved experience. Warm regards, Vivian Chu Hotel Manager ibis Kuala Lumpur City Centre

客户意见评级 4.5/5

Haibo M. 家庭住宿 - 所有已确认评论

前台很热情，房间很干净卫生，离双子塔也很近

Dear Mr. Haibo M., Greetings from ibis Kuala Lumpur City Centre. Thank you for taking the time to share your wonderful feedback regarding your recent stay with us. We are delighted to know that you had a pleasant experience and that you found our reception team welcoming, the room clean and hygienic, and our location convenient for visiting the Petronas Twin Towers. Your kind comments are truly appreciated and will be shared with our team, as it serves as great motivation for us to continue delivering the best possible service to our guests. Thank you as well for your suggestion regarding complimentary breakfast. We truly value your feedback and will take it into consideration as we continuously strive to enhance our guest experience. We sincerely hope to have the pleasure of welcoming you and your family back again on your next visit to Kuala Lumpur. Warm regards, Vivian Chu Hotel Manager ibis Kuala Lumpur City Centre

客户意见评级 2.0/5

Qunling F. 商务住宿 - 所有已确认评论

酒店停电第一次碰到 11-7点 正好充电的时候停电，浴室的卫生也很随意 ，

Dear Ms. Qunling F., Greetings from ibis Kuala Lumpur City Centre. Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize that your experience did not meet your expectations. We are truly sorry for the inconvenience caused by the power outage during your stay. Please rest assured that this was an unforeseen situation, and our team worked to restore the services as quickly as possible. We fully understand how disruptive this must have been, especially while you were charging your phone. We also regret to learn that the cleanliness of the bathroom and the room amenities did not meet the standards we strive to deliver. Your comments have been shared with our housekeeping team to reinforce our quality checks and ensure improvements are made. Your feedback is very important to us as it helps us identify areas where we can do better. We truly appreciate you bringing these matters to our attention and hope to have the opportunity to welcome you again in the future for a much more pleasant stay. Should you plan to visit Kuala Lumpur again, please feel free to contact us directly and we will be pleased to assist with your arrangements. Warm regards, Vivian Chu Hotel Manager ibis Kuala Lumpur City Centre

客户意见评级 0.5/5

Hongda L. 朋友住宿 - 所有已确认评论

没有热水

其他网络用户评价我们的酒店

  • 2,497 评论 9.1/10 位置
  • 2,488 评论 7.2/10 房间
  • 2,355 评论 7.5/10 服务
  • 53 评论 7.4/10 上网
  • 1,208 评论 7.8/10 清洁度
  • 944 评论 7.4/10 早餐
  • 925 评论 8.3/10 食物
  • 538 评论 8.4/10 氛围

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