宜必思吉隆坡市中心酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 1,368 评论

保证最优惠房价
宜必思吉隆坡市中心酒店 - Image 1
宜必思吉隆坡市中心酒店 - Image 2
宜必思吉隆坡市中心酒店 - Image 3
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32 Jalan Yap Kwan Seng, 50450 吉隆坡, 马来西亚

描述

酒店其他优惠

  • Walking distance to Kuala Lumpur Convention Centre

  • Strategically located near to KLCC LRT train station, exit via Avenue K

  • A short walk to iconic Petronas Twin Towers and other major shopping malls

  • Rooftop Infinity swimming pool and kids pool

  • Meeting rooms with feature high definition LED wall

我们的客房

预订此酒店
客房 1

酒店位置

宜必思吉隆坡市中心酒店

32 Jalan Yap Kwan Seng
50450 吉隆坡
马来西亚

GPS:3.163079, 101.714573

电话
传真 +60 3-2778 3300

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  1,368 评论

客户意见评级 4.0/5

Qinyu Y. 家庭住宿 - 所有已确认评论

Dear Ms. Y., Thank you very much for staying with us and for taking the time to share your detailed feedback. We are delighted to know that our great location, complete facilities, service and value for money exceeded your expectations. We are also pleased that you enjoyed your overall experience and rated your likelihood to recommend us 9/10. We sincerely appreciate your positive feedback on our team, accommodation and check-in and check-out experience. At the same time, we apologise for the cleanliness oversights you encountered, particularly the dust around the tea and kettle cabinet and the stains in the shower area. We have noted your comments and will reinforce our housekeeping checks, with particular attention to areas that require regular deep cleaning. We also appreciate your feedback regarding the Wi-Fi connection speed and will share this with the relevant team for further review. Thank you once again for your valuable feedback and for recognising our sustainability efforts with a 100/100 rating. We hope to welcome you and your family back to ibis Kuala Lumpur City Centre and provide an even better experience on your next visit. Warm regards, Muntaz Narayani A. Rajakopal Guest Experience Manager ibis Kuala Lumpur City Centre

客户意见评级 4.5/5

Changhe P. 单人住宿 - 所有已确认评论

Dear Mr. Changhe P., Thank you for taking the time to share your feedback and for rating your overall experience **90/100**. I am pleased to know that you found our team friendly and helpful. However, I sincerely apologise for the inconvenience caused by the **Wi-Fi interruptions, faulty in-room telephone, and housekeeping items not being replenished consistently**. I fully understand your concern, especially as you had reported the telephone issue several times. Your comment that guest concerns should be resolved more promptly is well taken. I have shared your feedback with the relevant departments for immediate follow-up and improvement. Thank you also for recognising our Heartists. Your feedback helps me identify where we are performing well and, more importantly, where we need to improve. I hope we will have the opportunity to welcome you again and provide you with a much smoother experience. Warm regards, **Muntaz Narayani A. Rajakopal** Guest Experience Manager ibis Kuala Lumpur City Centre

客户意见评级 5.0/5

Jun W. 单人住宿 - 所有已确认评论

**Dear Mr. Jun W.,** Thank you very much for your wonderful **100/100 rating** and for sharing your positive experience with us. I am delighted to know that you enjoyed our **convenient location, comfortable stay and generous breakfast selection**. We are especially pleased that you found the **power sockets suitable for your needs** and appreciated this thoughtful convenience during your stay. Thank you also for recognising our **Front Office team**. Your kind appreciation is greatly valued and will certainly be shared with the team as encouragement for them to continue providing attentive and welcoming service. It is wonderful to know that you would recommend us with a **10/10 rating**. Thank you for choosing ibis Kuala Lumpur City Centre, and we sincerely look forward to welcoming you again on your next visit to Kuala Lumpur. **Warm regards,** **Muntaz Narayani A. Rajakopal** Guest Experience Manager ibis Kuala Lumpur City Centre

客户意见评级 3.5/5

Ruoyuan L. 情侣住宿 - 所有已确认评论

Dear Mr./Ms. L., Thank you for taking the time to share your feedback with us and for recognising our convenient location and friendly service. We are pleased to know that you had a generally satisfactory stay and were happy with your arrival, our Heartist service, breakfast, check-out and Wi-Fi. However, we sincerely apologise for the unpleasant drainage odour you experienced during your stay. We fully understand how uncomfortable this can be and regret that it affected your overall impression of the hotel. Your feedback has been shared with our Housekeeping and Engineering teams for further investigation and appropriate corrective action, particularly to identify the source of the odour and prevent a recurrence. Thank you for bringing this matter to our attention. We hope to have the opportunity to welcome you again and provide you with a more comfortable and pleasant stay. Warm regards, Muntaz Narayani Guest Experience Manager ibis Kuala Lumpur City Centre

客户意见评级 4.5/5

Mingjun H. 家庭住宿 - 所有已确认评论

Dear Ms. H., Thank you for your wonderful feedback and for rating your stay with us so highly. We are delighted to know that you enjoyed our convenient location and friendly service, and that you were satisfied with your room, cleanliness, breakfast, Wi-Fi, pool and overall experience. We are especially pleased to see your positive recognition of our sustainability initiatives. Your kind feedback is a great encouragement to our Heartists, and we truly appreciate you choosing ibis Kuala Lumpur City Centre for your family stay. We hope to have the pleasure of welcoming you and your family back to Kuala Lumpur again soon. Warm regards, Muntaz Narayani Guest Experience Manager ibis Kuala Lumpur City Centre

其他网络用户评价我们的酒店

  • 2,446 评论 9.1/10 位置
  • 2,425 评论 7.2/10 房间
  • 2,561 评论 8.1/10 服务
  • 51 评论 7.3/10 上网
  • 1,184 评论 7.7/10 清洁度
  • 1,150 评论 8.7/10 食物
  • 992 评论 5.1/10 舒适度
  • 904 评论 7.6/10 早餐

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