Pullman Kuala Lumpur City Centre - Hotel & Residences 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.3/5 5.153 görüş

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Pullman Kuala Lumpur City Centre - Hotel & Residences - Image 4
4 Jalan Conlay, 50450 KUALA LUMPUR, Malaysia

Açıklama

Otel ekstraları

  • Impeccable friendly guest service

  • Specialty restaurants for the adventurous traveler

  • Stunning landscaped terrace

  • Located in the Golden Triangle near shopping and entertainment

  • Close to luxury boutiques and KL tourist attractions

Konaklama olanaklarımız

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Otelin konumu

Pullman Kuala Lumpur City Centre - Hotel & Residences

4 Jalan Conlay
50450 KUALA LUMPUR
Malaysia

GPS:3.15013, 101.7145

Telefon
Faks +60 3-2170 8808

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.3/5  5.153 görüş

TripAdvisor Derecesi  4.0/5  534 görüş

2024 mükemmeliyet sertifikası

Great stay with quality and comfort at good price and opposite Pavilion Mall.

Tripadvisor puanı 5.0/5

dordor-Sin Aileler - TripAdvisor onaylı yorum

My 1st stay in KL in this Pullman. It took us by surprise overall on hotel environment, facilities, club lounge and room. Staff are all very friendly especially Club Lounge staff. Special mention on Ms Theressa who is very professional and attentive. The only setback on this stay is the ac in my Room 2806 super cold even adjusted to 27°c and fan 1. Another neg was my mom visited L1 Sedap cafe for breakfast but was rejected entry despite I am Platinum member. Staff refused her entry infront of big crowd and told her to check with reception. It was an embarrassing moment for my mom. So she went back to L4 Club Lounge and the duty staff brought my mom down to L1 and my mom could enter the cafe. Cafe staff claimed that the record wasn't showing my room has breakfast and seems no knowledge about Platinum benefit.

Dear dordor-Sin, Please allow me to first thank you for your compliments on our property and team and especially so for highlighting Ms Teressa from the Club Lounge. Please accept our sincerest apology for the breakfast incident at Sedap restaurant which your mom encountered. This comment has been highlighted to the Executive Assistant Manager for prompt action as we would not want such incidents in the future. We truly look forward to welcoming you back soon to the Pullman KLCC for another memorable stay. Kind regards, Devi.C Guest Experience

Perfect Location in KL

Tripadvisor puanı 4.0/5

TravelTigers TripAdvisor onaylı yorum

The location is perfect, just across from Pavilion Shopping Mall. Stayed at Premium Grand Room which has an outstanding view. Very recommendable. Nice bathroom. Spacious. Room cleaning sub standard. Don't care much, even with big tip. Be careful when you book if you care about view to avoid disappointments. Parts of the pool area are under renovation. No sauna. Check in and check out can take a long time and front desk staff has no charm. Concierge service is great and caring. Breakfast price often cheaper when booked at the hotel than from Agoda website. Would happily come back.

Dear TravelTigers, While our unbeatable location was a highlight of your visit, it appears that our house keeping and front office services fell short of expectations. Our Pullman team will discuss your comments to ensure that our accommodations are in top-notch condition and arrival as well departure experience be more memorable. We are delighted that our concierge team impressed you during your stay with us. We would love another opportunity to earn your recommendation at Pullman KLCC Hotel & Residences in the near future. Kind regards, Devi.C Guest Experience

Good restaurants

Tripadvisor puanı 5.0/5

Wong R Solo travel - TripAdvisor onaylı yorum

Good food venues inside the hotel. Closest shopping mall is Pavillion. There is no directly connected bridge to the mall but walkable crossing a road. Front desk and executive lounge staff offers good service. House keeping staff provides prompt service. Overall, I enjoyed my stay.

Dear Wong R, Thank you for taking time to provide feedback regarding your stay. I am happy to hear that you enjoyed the location of the hotel. We strive to deliver exceptional guest service and I am happy that we were able to meet your expectations. We pride ourselves with service from the heart and look forward to hosting you again at Pullman KLCC Hotel & Residences in the near future. Kind regards, Devi.C Guest Experience I hope we will get a chance to welcome you back in the future.

🌟🌟🌟🌟🌟 for Ms.Devi

Tripadvisor puanı 5.0/5

tsesimbolon Solo travel - TripAdvisor onaylı yorum

🌟🌟🌟🌟🌟 for Ms.devi i choose this hotel because the strategic location and perfect places for my birthday (10 oct) lil bit upset because the staff didnt realize my birthday, i give him my passport and also i requested simple decoration..but when i entered the room, nothing!!and also i called the operation and he said will call me back but he didnt!!next morning i told to the FO staff and i met ms Devi, she heard me..THANK YOU Ms. devi and mr. Soo bin.you made my day!!best birthday because of you!!btw i left my short in my room 2312, hope you stil keep it until ky next visit!!love

Dear Tsesimbolon, We appreciate the outstanding review! We're so glad that you chose to stay at Pullman KLCC Hotel & Residences. It's wonderful to know that Ms Devi had such a positive impact on the quality of your experience. Our team is dedicated to providing our guests with courteous and attentive service, so we're delighted to know that she went above and beyond in this regard. We're thrilled you enjoyed your birthday with us! It was an absolute pleasure to make your birthday a memorable one! We can't wait to see you again soon so we can share another excellent experience with you soon at Pullman KLCC Hotel & Residences. Kind regards, Devi.C Guest Experience

Beautiful room, friendly staff and big surprise

Tripadvisor puanı 5.0/5

Nomad28626003345 TripAdvisor onaylı yorum

During our 4-night stay at Pullman KL City Center, we had a fantastic experience. The room was great, and to celebrate my son’s birthday on 13 October, they surprised us with room decorations, balloons, a cake, and fruit. My son really loved it! The staff who assisted us were incredibly kind and attentive, especially Mr. Jackson, the Front Office Manager, and Ms. Devi from Guest Experience, who arranged the beautiful decorations on the bed. We truly appreciate their effort. Every time I visit KL, which is about three times a year, Pullman is always my first choice. The hotel is convenient, the rooms are comfortable, and it’s close to the Pavillon shopping center.

Nomad28626003345, Thanks for sharing this lovely review. We're thrilled to hear you enjoyed your stay at Pullman KLCC Hotel & Residences. It's our pleasure to accommodate you and we appreciate your praise. Mr Jackson and Ms Devi are excellent members of our team. They always go above and beyond for our guests. You can see why we love having them here so much! It's wonderful that you appreciated our genuine service from the heart! We loved making your son's birthday a memorable one! We're looking forward to sharing another amazing experience with you soon. Kind regards, Devi.C Guest Experience

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 3.278 görüş 9.6/10 Konum
  • 3.930 görüş 7/10 Oda
  • 3.747 görüş 7.7/10 Hizmet
  • 134 görüş 4.1/10 Wifi
  • 1.796 görüş 7.6/10 Kahvaltı
  • 1.549 görüş 7/10 Hijyen
  • 1.114 görüş 6.3/10 Otel Donanımları

Hizmet sağlayıcı Trustyou

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Kuala Lumpur şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.