Mercure Lisboa Almada 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 1 264

Гарантия
лучшей цены
Mercure Lisboa Almada - Image 1
Mercure Lisboa Almada - Image 2
Mercure Lisboa Almada - Image 3
Mercure Lisboa Almada - Image 4
Rua Abel Salazar, 9, PRAGAL, 2805-313 ALMADA, Portugal

Описание

Особенности отеля

  • Located 700 meters from Cristo Rei.

  • Easy access by car to the beaches of Costa da Caparica and Lisbon.

  • Free sheltered parking available.

  • 3 Meeting rooms

  • Situated in a green area overlooking the Tagus River.

Наши номера

Расположение отеля

Mercure Lisboa Almada

Rua Abel Salazar, 9, PRAGAL
2805-313 ALMADA
Portugal

GPS:38.670594, -9.1709387999

Телефон
+351 21 276 1401

Звонки по стационарной
сети внутри страны

Факс +351 21 276 0538

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Boshq

Restaurant serving contemporary and healthy food. Flexible and moderate, without being too elaborate.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL  4.6/5  Отзывов: 1 264

Рейтинг TripAdvisor  4.0/5  Отзывов: 552

Сертификат качества 2023

Business trip

Примечание: Tripadvisor 4.0/5

Ada E Деловые путешественники - Реальные отзывы TripAdvisor

I stayed here accidentally as I thought I’d booked the Mercure Lisbon! It turned out to be a thoroughly pleasant experience. My room was comfortable and clean and it was not at all difficult to get into Lisbon. I ate breakfast everyday at the hotel and had dinner there once. Breakfast was fine, lots of choices and variety. Dinner was also extremely varied. I enjoyed both meals. Overall a convenient and practical place to stay on a business trip.

Здесь отлично все! И встреча на ресепшен и расположение и сервис и комфорт в номерах

Примечание: отзывы клиентов 5.0/5

Larisa Друзья - Проверенные отзывы - ALL

Благодарим за отдых и гостеприимство персонала отеля. Очень уютно и дружелюбно !

Отличный отдых

Примечание: отзывы клиентов 4.5/5

Yuliya Индивидуальные путешественники - Проверенные отзывы - ALL

Отель понравился. Аккуратный, сервис хороший, расположение тоже удобное

Уважаемая Юлия, Мы хотели бы заранее поблагодарить Вас за выбор Mercure Lisboa Almada. Мы с большой благодарностью получили Вашу оценку, которая свидетельствует о Вашем удовлетворении, что очень приятно для всех нас и мотивирует нас всегда оставаться сосредоточенными на предоставлении услуг. качественный сервис, превосходство для всех наших гостей. С первого момента, когда каждый из наших сотрудников поступает в эксплуатацию, основной целью становится комфорт и удовлетворение клиентов. От мельчайших деталей до самых крупных, каждый шаг делается с учетом благополучия наших гостей и в попытке сделать их впечатления незабываемыми. Мы сделаем все, чтобы и дальше заслуживать ваше доверие и предпочтение. С нетерпением жду вашего возвращения, прощаюсь с вами с наилучшими пожеланиями – Дуарте Феррейра – Директор

Tranquil stay not a bad experience. Negative points are not really the hotel's fault.

Примечание: Tripadvisor 4.0/5

SongMaster Реальные отзывы TripAdvisor

The good: Overall it was a good experience. My wife and I stayed there for 4 nights on a business trip. The hotel looks very good well kept, the room was very clean. We could tell that everyday the cleaning staff cleansed the whole bathroom. Fresh water in the room everyday, for free. Nothing to point out about the staff, they were quite nice. Really a 4-star hotel. The bad: We only had breakfast included because we had to spend the whole day away working. We got to the restaurant very early, about 7h30 am and the place was absolutely crowded with a large group (we could tell it was a group because they were all asian). Next day we had to sit outside for breakfast for the same reason (there are heaters on the terrace but they are not sufficient). We only had dinner in the restaurant once. It's either burguers or the HEALTHY Food&Beverage options. We ordered BOWL DA ESTAÇÃO and SALMON POKE. It was nothing special and quite expensive. On the last night at late hours, the room next door decided to have a party with loud music, loud talking and slamming doors. We called reception and they promptly intervened. (I think it should be a general policy in alls hotels to separate "business" and "vacation" guests.)

Dear Guest, Thank you very much for the preference you gave us and for your comment, which deserved our best attention and always with a view to improve our performance. We are very pleased to know that overall, your experience at our hotel was good. Regarding the number of heaters, we take due note in order to try to reinforce the heat source in that space. In terms of meals, we have 2 restaurants at the Hotel, the Boshq Restaurant based on modern dishes with a flexitarian concept, with balanced and healthy dishes made with local and fresh ingredients and the Wild Restaurant with “homemade” burgers, the famous Dynamit Shrimps, among other dishes, which delight customers. We regret the noise from the room next door which, as you mentioned, deserved a quick diligence from our staff, as our primary objective is to provide a great stay for everyone who comes to us. Please accept our apologies for any inconvenience you may have had, unintentionally from us. It will be a great pleasure to continue deserving your preference and trust. With my most sincere and cordial greetings. Duarte Ferreira – The Director

Regretful Experience at This Hotel: Is it really a Mercure an Accor Brand!!!

Примечание: Tripadvisor 1.0/5

Amit V Реальные отзывы TripAdvisor

I had a disappointing experience with the reception staff here. I requested water bottles for my room, and they informed me that it's complimentary only on the first day; subsequently, it cost 2.50 Euros per bottle. When I inquired why they hadn't informed me earlier, their response was that they don't provide such information, much like they didn't mention the complimentary water on the first day. Moreover, when I wanted to purchase water and requested them to charge it to my room, I was told there would be a 4 Euro tax for in-room delivery. Additionally, for basic requests like ice, which they only had in crushed form and not as cubes, they also charged a 4-5 Euro delivery fee to bring it to my room. The surrounding area lacked restaurants, and everything seemed quite far away. In light of these experiences, I would not recommend staying here. I have three rooms here for 7 nights, and I deeply regret booking this hotel. The lift says it can accommodate 8 people but it's so small that it can take a maximum of 5-6 at most and they have just two lifts, because of which we had an option to either wait for at least 10 mins or climb the stairs. A normal request for iron in the room took more than an hour and yet it was not delivered, the AC in one of the rooms didn't work and the service guy took 45 minutes to come and fix it.

Dear Amit, Your feedback is invaluable in our efforts to enhance our services and facilities, and we genuinely appreciate your input as I had the opportunity to demonstrate personally. Rest assured that we’ve reviewed every mentioned item in your comments with the respective head of departments in order to implement, where needed, some improvement measures. I understand that your experience was far from satisfactory, but I hope you might consider giving us another opportunity in the future. We are dedicated to providing a much-improved guest experience, and we would be grateful for the chance to demonstrate the positive changes we will be making. Once again, I extend my deepest apologies for the inconvenience you faced during your stay. Please do not hesitate to reach out to me personally if you have any further concerns or if you decide to stay with us again. Best regards, Duarte Ferreira (Hotel Manager)

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Другие интернет-пользователи оценили наш отель

  • 480 Отзывов 8.5/10 Расположение
  • 620 Отзывов 8.6/10 Номер
  • 595 Отзывов 8.9/10 Сервис
  • 10 Отзывов 8.3/10 Интернет
  • 435 Отзывов 8.5/10 Завтрак
  • 348 Отзывов 8.3/10 Комфорт
  • 310 Отзывов 9/10 Чистота
  • 219 Отзывов 8.2/10 Соотношение цены и качества

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