Novotel Лиссабон. 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.1/5 Отзывов: 2 171

Novotel Лиссабон. - Image 1
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Описание

Особенности отеля

  • Отель прошел сертификацию Clean & Safe Португальского агентства по туризму. Мед. помощь.

  • Рядом с Лиссабонским зоопарком и Фондом Галуста Гюльбенкяна.

  • Рядом несколько ресторанов, кафе и остановок общественного транспорта.

  • Сезонный бассейн, фитнес-клуб и место для игр.

  • 6 оснащенных конференц-залов вместимостью до 280 человек.

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Расположение отеля

Novotel Лиссабон.

Avenida José Malhoa 1 1A
1099-051 ЛИССАБОН
Португалия

GPS:38.736981, -9.163274

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

A BICICLETA

Ресторан Bicicleta эффектно оформлен в современном стиле, его пространство украшено велосипедами и растениями. До 22:00 гостям подают фирменные блюда региональной и интернациональной кухни.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.1/5  Отзывов: 2 171

Рейтинг TripAdvisor  3.9/5  Отзывов: 3 736

The worst breakfast arrangement

Примечание: Tripadvisor 2.0/5

NorthStar13649863339 Реальные отзывы TripAdvisor

The worst breakfast arrangement I have ever seen. Guests have to spend hours in the line. Why the hotel management does not pay attention to the guests’ complaints and requests?

A Heartbreaking Experience While Traveling with Family

Примечание: Tripadvisor 1.0/5

Yuwei L Реальные отзывы TripAdvisor

I never imagined I would feel this helpless in a Novotel. I arrived at Novotel Lisbon in the evening, in the rain, traveling with my mother and aunt. We were tired after a long journey, and as family travelers, we chose Novotel because it is known as a family-friendly brand. At check-in, a simple issue — traveling with family — suddenly turned into a dramatic price increase, even higher than the hotel’s own official online price for the same room and dates. When I calmly questioned this, I was told that I could simply “leave” if I was not satisfied. Standing there at night with elderly family members, being told to leave a hotel in a foreign city, was honestly heartbreaking. It did not feel like hospitality — it felt like being pushed away when we were most vulnerable. The night became even more difficult when we later discovered that one of the rooms assigned to my family had a broken bathroom sink, making it impossible to properly wash or prepare for bed. This was only addressed after we insisted that the room was not usable, and we were moved late at night. I have stayed at many hotels under the same group across Europe, and I have never experienced such rigidity, indifference, and lack of empathy. This experience was not just inconvenient — it was emotionally exhausting. Traveling with family should feel safe and humane. Unfortunately, this stay did not make us feel welcome at all.

Good Hotel with great breakfast

Примечание: Tripadvisor 5.0/5

KormanaC Реальные отзывы TripAdvisor

Great Hotel with nice staff, very confortable beds and fantastic breakfast. The metro is about 5 minutes away. There were some renovations when we were there.

Примечание: отзывы клиентов 0.5/5

Jelena K. Семьи - Проверенные отзывы - ALL

В номере воняло сигаретами. Очень не довольны

Dear JELENA K., Thank you for taking the time to tell us about your experience at the Novotel Lisboa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ruben Rodrigues Pimpão Front Office Assistant Manager

Old property you could do better elsewhere

Примечание: Tripadvisor 2.0/5

Kirati L Реальные отзывы TripAdvisor

The property has seen its better days. Despite evidence of recent renovation, the reception area feels strangely similar to an old hospital reception, possibly because of the linoleum tiles. The Aircon doesn't really work as an Aircon, but more like an air-recirculator. Near as I can tell the room temperature feels similar to outside air regardless of how you tweak the setting. It is fine mostly unless you visit during hotter months. You can't even open the window, so no help there. The fridge works just as well as the aircon does, which is pretty much not at all. The room decor is definitely new, but it does nothing to help with the mushy smell of an old room. Overall, you are probably better off elsewhere.

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Другие интернет-пользователи оценили наш отель

  • 1 069 Отзывов 7.5/10 Расположение
  • 2 006 Отзывов 6/10 Номер
  • 1 456 Отзывов 7.6/10 Сервис
  • 19 Отзывов 8.1/10 Интернет
  • 1 240 Отзывов 8.6/10 Завтрак
  • 1 208 Отзывов 4.7/10 Комфорт
  • 735 Отзывов 5.2/10 Чистота
  • 484 Отзывов 5.1/10 Удобства

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