Mercure London Hyde Park Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 888 reviews

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Description

Hotel extras

  • Nestled in a tranquil garden square, located just a 2-minute walk from Paddington station.

  • Recently refurbished boutique hotel next to Hyde Park, only 15 minutes from Heathrow airport.

  • Victorian-era building with a modern twist, offering a warm townhouse feel with high ceilings.

  • On-site bar, restaurant, and gym, along with luxury toiletries and Nespresso machines.

  • Meetings and events facilities for up to 50 delegates, including dedicated event planners.

Our accommodation(s)

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Hotel location

Mercure London Hyde Park Hotel

8-14 Talbot Square, Paddington
W2 1TS LONDON
United Kingdom

GPS:51.515033, -0.174291

Access and transport

Hotel services

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On site
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Bella Italia Paddington

All day dining open for breakfast, lunch and dinner each day. Our restaurant is the perfect place to relax and refresh with a warm atmosphere, exceptional service and a selection of delicious Italian dishes. Bringing Classic Italian Food to London.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  888 reviews

TripAdvisor Rating  4.0/5  1,021 reviews

Certificate of excellence 2024

Great Staff

Customer review rating 4.5/5

Sumeet Business - Confirmed reviews ALL

Even though the rooms are extremely small, the overall experience is great. The staff is very helpful. The breakfast at the Italian Restaurant adjoining is great.

Dear Sumeet M., Thank you for your kind review! We’re thrilled to hear that you had a great overall experience despite the room size. Our team takes pride in being helpful, and we’re glad you enjoyed the breakfast at our adjoining Italian restaurant. Kind Regards, Imed Chikhaoui

Best place

Customer review rating 4.5/5

Rous Families - Confirmed reviews ALL

Good quality, nice staff and perfect locación 1 minut from hyde park

Dear Rosa M. S., We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Imed Chikhaoui

Excellent location

Customer review rating 3.5/5

Jean P. Solo - Confirmed reviews ALL

Room very small, but clean and nicely furnished. Staff very pleasant and helpful

Dear Jean P., We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Imed Chikhaoui

Great location

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Location so convenient for Paddington and using it as a base for central London.

Dear hannah S., Thank you for your review! We’re thrilled to hear that you found our location convenient for Paddington and exploring central London. We hope to welcome you back soon for another great stay! Kind Regards, Imed Chikhaoui

Nice Hotel

Customer review rating 3.5/5

Sjk Solo - Confirmed reviews ALL

I have stayed here 3 or 4 times and always in the classic room. My visit this time was not as good as in the past. This time the room seemed smaller than the other classic rooms I stayed in. The desk was small and I had to stand in the bathroom door in order to put lotion on. The breakfast wasn't as good as in the past. I know I'm a solo traveler but it's still strange that one classic room is smaller than another. The customer service is excellent though. The location is great and convenience to Paddington Station and getting around London. I will probably go back, but may also look at alternatives in the future.

Dear Shandra K., Thank you for your continued loyalty and for sharing your detailed feedback. We’re sorry to hear that your recent stay didn’t meet your expectations, especially regarding the room size and breakfast quality. We understand how important these aspects are to your overall experience. We appreciate your kind words about our customer service and convenient location. Your feedback is invaluable, and we’ll use it to improve our services. We hope to welcome you back and provide a better experience next time. If you decide to stay with us again, please let us know, and we’ll do our best to ensure a more comfortable stay. Kind Regards, Imed Chikhaoui

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Other web-users rate our hotel

  • 719 reviews 9.8/10 Location
  • 985 reviews 6.4/10 Room
  • 819 reviews 8.7/10 Service
  • 15 reviews 8.2/10 WiFi
  • 579 reviews 4/10 Comfort
  • 303 reviews 7.2/10 Cleanliness
  • 244 reviews 7.8/10 Breakfast
  • 181 reviews 7.6/10 Value

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