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Hotel Novotel Phuket City Phokeethra 5 estrelas

Classificação clientes Avis 4.6/5 838 comentários

Hotel ALLSAFE. Aprovado

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Como funciona?
+ 22 Serviços

Extras do hotel

  • Nossas 180 suítes e quartos estilosos

  • O restaurante aberto o dia todo serve café da manhã, almoço e jantar

  • Lindo lounge com vista panorâmica das montanhas e do mar

  • Aproveite spa, piscina e academia

  • 7 salas de reuniões com capacidade máxima para 850 pessoas

Serviços no hotel e nas proximidades

Check-in a partir das 14h00

Check out até as 12h00

Serviços pagos

Serviços e informações práticas
  • Check-in on-line
  • Wi-Fi/Acesso à internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Serviço de babá mediante solicitação Serviços pagos
  • Hotel 100% não-fumante
  • Climatizado
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Lavagem a seco / Ferro de passar
  • Câmbio
  • Mensageiro
  • Concierge
Lazer e atividades
  • Piscina
  • Academia
  • Massagem Serviços pagos
  • Serviço de babá mediante solicitação Serviços pagos
  • Golfe (perto de) Serviços pagos
Alimentação
  • Café da manhã Serviços pagos
  • 1 Restaurante(s)
  • 2 Bar(es)
  • Serviço de quarto
Serviços de negócios
  • 7 Sala(s) de reuniões
  • Congressos/Convenções
  • Business center de auto-atendimento
  • Serviço de cópia/impressão disponível

Localização do hotel

Novotel Phuket City Phokeethra

40/5 Chanajaroen Road
Tambol Talad Yai
Amphur Muang
83000 phuket
thailand

Tel: +6676397777

Fax: (+66)76/397700

Check-in a partir das 14h00

Check out até as 12h00

  • PHUKET BUS STATION :  850 METER NORTH

  • De avião

    PHUKET INTL A 34 km / 21,13 milhas

GPS:7.879267, 98.394881

Nossas acomodações

Nossos restaurantes e bares

AMOR

Tipo de culinária: Internacional

O restaurante aberto o dia todo serve café da manhã, almoço e jantar. Culinária asiática, europeia e tailandesa disponíveis nos formatos de buffet e à la carte.

LUA

O Lobby Lounge serve bebidas quentes e frias, incluindo licor, cerveja, vinho e coquetéis. Lanches leves também disponíveis.

Foto não contratual

  • Segunda-feira
  • Terça-feira
  • Quarta-feira
  • Quinta-feira
  • Sexta-feira
  • Sábado
  • Domingo

ESTRELA

O lounge oferece uma série de bebidas deliciosas. O lugar perfeito para relaxar e desfrutar de vistas panorâmicas do mar e das montanhas.

Foto não contratual

  • Segunda-feira Fechado
  • Terça-feira Fechado
  • Quarta-feira Fechado
  • Quinta-feira Fechado
  • Sexta-feira Fechado
  • Sábado Fechado
  • Domingo Fechado

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 7

  • Tamanho máximo: 935

  • Capacidade máxima: 850 pessoas

  • Capacidade máxima para banquete: 560 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Novotel Phuket City Phokeethra

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.6/5

838 comentários

Classificação no TripAdvisor 4.5/5

191 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

Personalized Service Surprise

Classificação TripAdvisor 5.0/5

navimundo 23/02/2021 Avaliação certificada TripAdvisor

We had a pleasant stay at the Novotel Phuket City Phokeethra Hotel. What impressed me the most was the personalized service, which made our stay memorable. The whole team was amiable. And especially Sea, Jack and Joe were outstanding. And the Estrela Sky Lounge was a cool place to spend evenings with delicious local food and drinks over Phuket sunset vistas.

Dear navimundo., Thank you very much for your comment regarding your stay at Novotel Phuket City Phokeethra. We delighted to read that you have excellent stay with us during your time in Phuket. Your comment will be share to our team to continue deliver best service to our guest. especially the team member as you mentioned above, who are in turn most appreciative. Thank you once again for having shared your feedbacks with us, we look forward to welcoming you back to our Novotel Phuket City Phokeethra again in the near future. Best Regard. Guest Relation Team

Around Phuket

Classificação TripAdvisor 5.0/5

Lontoo 13/03/2020 Avaliação certificada TripAdvisor

Excellent located hotel in Phuket Town. Rooms were spicy and clean. Staff was very kind and helpful. Check in and out were efficient. I came earlier that expected and before check in time, but the room was arranged me quickly, and I really appreciated it after a long flight.

Dear Lontoo, We are extremely delighted to read the glowing review you let us regarding your stay at the Novotel Phuket City Phokeethra. It's always a pleasure to receive positive feedback especially concerning our team members. Good comments constitute the best reward they can get and it's also the best encouragement they can have in their working life. We also are glad to read that the hotel location as well as its cleanliness and room facilities were up to your expectations. We hope you will give us the chance to welcome you back soon in the heart of Phuket town, and make your next stay even more enjoyable. Kind regards, Guest Relations Team

Good But Not 5 Star Luxury or Convenience

Classificação TripAdvisor 3.0/5

DScotty Couples - 14/01/2020 Avaliação certificada TripAdvisor

Good But Not 5 Stars Friendly staff if you engage them. Shout-outs especially to Krus Tiki, Michael, and Tim. Amor restaurant breakfast is large, but too heavy with carbs that cater to the mostly Chinese guests. Avoid crowds and noise by eating outside in the dessert bar. Rooms are decent and clean, but not luxurious. Note the hotel is not in walking distance of the beach. Old Town is about 15 minutes away. Hotel driver Kru Moy made everything outside the hotel much closer. A taxi each way to Soi Ta-ied for muay thai training is 400 baht each way and takes 20 minutes. Rent a scooter if you are experienced.

Dear DScotty, We would like to thank you first for taking the time of writing us a review regarding your stay at Novotel Phuket Phokeethra. We are sorry that your experience with us did not meet your entire expectations; allow us to express our sincerest apologies for that. However, we are pleased to read that you enjoyed the helpfulness of our team members. Concerning the restaurant menu, we consider your comment to improve the quality of our services.Your reviews both positive and negative are the best tools for us because they permit to provide a superior service experience for every customer. We are sorry that the room facilities and hotel location did not meet your expectations and did not allow you to do whatever you wanted during your stay. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relations Team

Excellent Phuket Town Choice

Classificação TripAdvisor 5.0/5

RicoRoccoRanger Solo travel - 06/12/2019 Avaliação certificada TripAdvisor

PROS: Nuchanat ('SEA') was friendly and extremely helpful during Check-in, assigning an excellent room and assisting me in making arrangements for a departing ferry. She was also helpful in addressing a few minor in-room corrections required. The hotel location was excellent for accessing local area attractions. The lobby and common areas were well-kept, clean, and inviting. Breakfast and the restaurant were excellent! Housekeeping was on-target and excellent (Thanks 'Ji'). CONS: None

Dear RicoRoccoRanger, Thank you for your pleasant review. We are really delighted to know that your interactions with staff members and their helpfulness met your expectations. I have shared your comment with Khun Sea and she was very happy to read it. We also are pleased to know that you enjoyed all the hotel facilities and the breakfast during your stay. We will be very happy to welcome you back at Novotel Phuket Phokeethra in the near future. Sincerely, Cedric BESLER General Manager

Low season not a good time to stay here.

Classificação TripAdvisor 3.0/5

cksg f Couples - 30/10/2019 Avaliação certificada TripAdvisor

Concierge non existent. Front desk knowledge of neighborhood poor. Hotel’s map of Phuket town is microscopic. Difficult for seniors to read. My wife and I were met on arrival at the Phuket Airport by pre- arranged Hotel transport which was fine. However the hotel transport to the airport on departure was bad. It was not their hotel vehicle. The car’s air condition was not working and the driver kept wanting to stop the car by the roadside to fix the air conditioning but to no avail.

Noise at midnight

Classificação TripAdvisor 2.0/5

Departure60453534948 Business - 16/03/2019 Avaliação certificada TripAdvisor

I stay at top floor at this hotel. There is a bar above my room. Big music had continued unitl 1:30am, and I could not sleep on that night and had cold at that night. Only front manager sent me a message next day for their apology with some fruit. When I checked out the hotel, no one know what was happened at the night, no communication among staff. Cannot believe it!!

Dear name guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards.

nine out of ten until the last day

Classificação TripAdvisor 2.0/5

Freedom774439 Solo travel - 10/03/2019 Avaliação certificada TripAdvisor

Good rooms good food good service from restuarant But on check out the total confusion of my account was unbelievable I am still to angry to .Since this stupid review site wants 200 characters I have no more to say at this time except I am still in disbelieve

Dear guest, Thank you for your review and score. We are happy to hear that you enjoyed our service at the restaurant, however, we are really sorry for the misunderstanding. Thank you for staying with us. Kind regards.

Nice hotel

Classificação TripAdvisor 5.0/5

alicelimpt Couples - 01/11/2018 Avaliação certificada TripAdvisor

Our 1st stay at this hotel, during the vegetarian festival. Our room was upgraded from superior to ecxutive room. Room and toilet are very clean. The staff at the reception counter are very helpful. The rooftop bar have a very nice panorama view. We will go back to the hotel again.

Dear alicelimpt, Thank you very much for sharing your comments on Tripadvisor community. It is a real pleasure to read your feedback, that you liked every aspect of our hotel from the clean and comfortable room, friendly service to the epic view at Estrela, rooftop bar. Thank you for choosing Novotel Phuket Phokeethra. We look forward to welcoming you again soon for another fantastic stay in the charming Phuket Old Town. Yours sincerely, Cedric Besler General Manager

A Very Nice Hotel

Classificação TripAdvisor 4.0/5

gary_runner Solo travel - 25/08/2018 Avaliação certificada TripAdvisor

The Phokeethra is a very nice hotel. The rooms are modern (2016 open??) and have good facilities. Most rooms will have views as the building is higher than most around. Staff are good. Its a good location with shopping, restaurants and transport within walking distance. Back-room operations seem a bit sloppy as, more than once, I got emails from their Ibis (sister hotel out the back) email address, including the first reply to the reservation that was quite unfriendly.

Dear gary_runner, Warm greetings from Phuket Old Town and thank you very much for reviewing us on Tripadvisor Community. I am pleased to read that you had a nice time during your stay with us. In deed, Novotel Phuket Phokeethra is located in the heart of Phuket Town, a stone away from the fascinating historic Sino-Portuguese quarter, shopping malls and markets. I am sorry for not making you comfortable from our reservation team. As also mentioned in the first email, we are combo hotels including Novotel Phuket Phokeethra and ibis Style Phuket City. Thank you for your loyalty to AccorHotels and all our Heartist will be happy to welcome you back at Novotel Phuket Phokeethra. Yours sincerely, Cedric Besler General Manager

Great couple of days agai

Classificação TripAdvisor 5.0/5

twotravellers79 Couples - 21/08/2018 Avaliação certificada TripAdvisor

Our second stay - great staff, friendly and efficient at all timesRoom service menu well pricedWhole hotel was spotless Breakfast was good with extensive range of foodsOnly minor problem was that access to both bars was restricted due to a large wedding, we missed having our drinks at the spectacular roof top bar as it was closed to guests Friday and Saturday night. Virginia ( Guest Services ) was absolutely lovely and was so welcoming when we che key in.

Dear twotraveller79, Many thanks for your kind words in regards of your stay with us at Novotel Phuket Phokeethra. My team and I are thrilled to read your excellent feedback. We will be very happy to welcome you back in the beautiful Phuket Old Town to enjoy the spectacular outdoor terrace and views. at Estrela rooftop bar. Yours sincerely, Cedric Besler General Manager

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