Mama Shelter Lyon

Mama Shelter Lyon 2 نجمة

ملاحظة أراء العملاء (رأي ALL) 4.4/5 1,446 أراء

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خدمات الفندق الإضافية

  • Stylish restaurant and cozy terrace.

  • Local and homemade cuisine

  • DJ sets & lives

  • Meeting rooms that can be made private

  • 5-star bedding

موقع الفندق

Mama Shelter Lyon

13 Rue Domer
69007 LYON
France

نظام تحديد المواقع العالمي (GPS):45.746886, 4.844683

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

الخلاصة
في الفندق
  • موقف
  • نرحب بالحيوانات
  • خدمة نقل بالحافلة
  • مطعم
  • فندق مجهّز لذوي الاحتياجات الخاصة
  • مكيف
  • وافاي
  • وجبة الفطور
  • حانة
  • صالات اجتماعات

Mama Restaurant Lyon

Our chefs prepare simple, mouth-watering dishes inspired by traditional cuisine from Lyons to make you feel right at home.

احجز

الإقامات المتوفرة لدينا

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  1,446 أراء

تقييم TripAdvisor  4.5/5  1,767 أراء

Great decor, friendly staff with vegan dishes soon.

ملاحظة Tripadvisor 5.0/5

Videojock Friends getaway - تقييم TripAdvisor المعتمد

Booked this hotel as a quick stopover on a train journey to Barcelona. It’s a 10 min taxi ride from the station and even on a Sunday night the restaurant had a good vibe to it with live music playing. I am a vegan 🌱 and whilst there was nothing on the menu for me, after negotiation the chef managed to conjure up a delightful three course meal which I could enjoy along with my 3 friends. I spoke to the delightful manager or ‘mama’ as she introduced herself, in the morning. She used to manage the restaurant and said that they would now be putting vegan dishes on the menu as the kitchen already has all the ingredients anyway. It would be great if this was repeated across the Mama Shelter chain. The rooms were small but functional. Beds are comfortable and good to see them taking the lead with a shampoo, body wash, soap bar in cardboard packaging. I’ve heard the chain will hopefully go plastic free soon. To be sustainable they need to raise the profile of plant based food also. The TV system was great with loads of free movies 🎥 🍿 available to watch in different languages.

Dear Videojock, thank you very much for this perfect rating and the wonderful feedback. I'm happy that you enjoyed Mama’s ambiance and staff. I can assure you that I will share your wonderful feedback with all of them. Regarding the restaurant I will share your feedback with our kitchen team ! We hope to welcome you back very soon at Mama Lyon or in other city ! Mama Loves You!

Good hotel with cool restaurant and bar

ملاحظة Tripadvisor 4.0/5

JerseyToad Couples - تقييم TripAdvisor المعتمد

Very much enjoyed our stay here - nice hotel, bar, restaurant and breakfast was good. The location is not central but it is in an area that has good bars, restaurants and is a very quick journey to the hotel dieu.

Dear JerseyToad, Thank you very much for this rating and the nice feedback. I'm happy that you enjoyed Mama’s ambiance. We hope to welcome you back very soon at Mama Lyon or in other city ! Mama Loves You !

Not suited for international business travelers

ملاحظة Tripadvisor 1.0/5

Charlotte T المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Hello, I need to share that sadly MamaShelter in not suited for internal business travelers. The hotel has no travel plug-adaptors to lend, the staff sends you off for a 30 minute walk ride to go buy one, and when I returned, i actually saw in one of the hotel "items to sell list" that they actually sell these right at the reception desk... Which means the staff is not even trained to support such requests. When I gave them feedback, they barely apologize too. I will not chose this hotel next time I come for work in Lyon.

Hello Charlotte, Avant toute chose, je souhaite vous remercier d’avoir pris le temps de nous faire part de vos retours qui sont aujourd’hui particulièrement importants afin d’améliorer la qualité de service que nous souhaitons offrir à nos clients . Je suis navrée de voir que nous n’avons pas su répondre de la manière la plus appropriée à votre demande , il y a eu en effet une incompréhension menant à un quiproquo quant à votre demande de chargeur . Nous ne souhaitons naturellement pas que vous restiez sur une note négative , c’est la raison pour laquelle je me permets de vous faire parvenir mes coordonnées , je vous invite à me contacter directement pour votre prochain séjour , je serais heureuse de vous recevoir personnellement . Je vous souhaite un bel été , A tout bientôt , Sandrine sandrine.jouot@mamashelter.com

One night in Lyon

ملاحظة Tripadvisor 5.0/5

XavierK807 Couples - تقييم TripAdvisor المعتمد

Due to bad weather conditions and amazing traffic jams we decided to make a stop o in Lyon. Without reservation we popped up at the reception of the mama shelter in Lyon and we were lucky as there were some free rooms. The check in was performed by a very friendly and polite guy and we feel more than welcome….. the room was directly available and was great. Once installed we went down to the restaurant which was more than full and overbooked. Luckily we get 2 places on the bar and we had a great dining experience in a more than trendy and lounge atmosphere…..great dinner and cocktails, all was more than perfect! The same for the day after for the breakfast….. All in one we did not regret our choice and we can more than warmly recommend this hotel as well the restaurant of the hotel! Excellent value for money!

Dear Xavier, thank you very much for this perfect rating and the wonderful feedback. I'm happy that you enjoyed Mama’s ambiance and staff. I can assure you that I will share your wonderful feedback with all of them. We hope to welcome you back very soon at Mama Lyon or in other city ! Mama Loves You !

Average

ملاحظة Tripadvisor 3.0/5

DmitryC291 العائلات - تقييم TripAdvisor المعتمد

Stayed with the family, Check in , not very pleasant. , Cleanliness of the room is very very questionable. Parking, have to pay extra and very uncomfortable, small. Bar trendy, cool, live music. Breakfast was good, all you need., probably the best part of the stay. Would, i go back? probably no.

Dear Dmitry, Thank you for taking the time to tell us about your experience at the Mama Shelter Lyon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mama Shelter, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Mama Loves You !

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