Sofitel Lyon Bellecour 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 2,694 أراء

نضمن لكأفضل سعر
Sofitel Lyon Bellecour - Image 1
Sofitel Lyon Bellecour - Image 2
Sofitel Lyon Bellecour - Image 3
Sofitel Lyon Bellecour - Image 4
20, quai Gailleton, 69002 LYON, France

الوصف

خدمات الفندق الإضافية

  • Gastronomic restaurant: Les 3 Dômes, a panoramic view and local products

  • Panoramic buffet breakfast

  • Clés d'Or concierge at your service

  • Biologique Recherche treatments and Deep Nature massages

  • In the downtown area in Lyon's Presqu'île district

الإقامات المتوفرة لدينا

موقع الفندق

Sofitel Lyon Bellecour

20, quai Gailleton
69002 LYON
France

نظام تحديد المواقع العالمي (GPS):45.754188, 4.834351

الهاتف
فاكس +33 4 72 41 20 01

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

LES 3 DOMES

We are delighted to welcome you to Les 3 Dômes!

احجز

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  2,694 أراء

تقييم TripAdvisor  4.0/5  2,709 أراء

A solid, business friendly hotel overlooking the river

ملاحظة Tripadvisor 3.0/5

Phil P المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Great location and friendly staff. The room was a bit tired and worn with basic amenities. There is an open shower in the bathroom with just a curtain which was a bit odd. Fantastic restaurant on the 8th floor with an amazing view. Definitely get the breakfast buffet which was amazing.

Dear guest, thank you for your comments on your stay at the Sofitel Lyon Bellecour. We really appreciate your compliments about the central location, our friendly staff, the restaurant and the gourmet breakfast. We are delighted that you had a pleasant time with us. However, we are sorry to hear that your room did not completely meet your expectations. We look forward to welcoming you back for a fully satisfactory experience. Best regards, Claire, Quality Manager

An experience to remember

ملاحظة Tripadvisor 5.0/5

isobelgibson780 تقييم TripAdvisor المعتمد

We are having a wonderful stay at the Sofitel. Room very comfortable. Staff exceptionally friendly and helpful. In particular I would recommend the restaurant. Magnificent views matching the delightful food. The staff have been superb. Abel, Lou, Nicelas and Gregory have gone to great lengths to ensure that two elderly Scots have a vacation to remember. Along with the wonderful kitchen staff they have provided delicious meals and drinks, delivered with clear explanations and humour. A superb experience all round.

AVOID - this is a fake five star hotel

ملاحظة Tripadvisor 3.0/5

hughd402 تقييم TripAdvisor المعتمد

Past experience of Sofitel worldwide and the 5 star rating in Lyon flatters to deceive. This is 1970’s concrete nightmare and seemingly not much was updated. We arrived on a Sunday evening expecting at least a nice bar brasserie for a drink or snack Instead a nightmare entrance to an old car park; a dingy corridor and a hardly updated lobby Check in person was excellent but room dingy 1970’s with a stingy mine bar. One free drink as we are both Accor members but nowhere to sit except a cold deserted lobby. Both bar and restaurant closed. The only option being room service we tried to order bread cheese and wine to be told that the hotel had no cheese - really? In a city the size of Lyon where Accor has so many hotels including three 5 star hotels. The suggestion from room service was only pasta - which was a no for us Overall this hotel diminishes the brand and is one to AVOID like the plague

Dear Guest, Thank you for taking the time to share your impressions of your stay through your online comments. We are sorry to learn that our hotel and certain aspects of your experience did not meet your expectations. We regret that you did not share your disappointment with us at the time of your visit, as we would have sincerely hoped to have the opportunity to meet with you to discuss your experience. Our teams are always available to assist you and are attentive to our guests' needs. Your feedback is very important to us and we would like to express our sincere apologies for any shortcomings encountered during your stay. Should you consider giving us a second chance, we would be delighted to welcome you for a memorable stay. Yours sincerely, Claire Quality Manager

الفندق قديم والاثاث سيء

ملاحظة أراء العملاء 0.5/5

Turki الأزواج - تقييمات مؤكدة لفندق ALL

الفندق موقعه مميز ولكن قديم والاثاث سيء ورائحة الفندق غير جيده الموظفين رائعين وتعاملهم راقي ومتعاونين الغرف يوجد بينها ابواب من داخل الغرف ولا يوجد خصوصية

Dear Mr Turki, Thank you for your comment following your stay at the Sofitel Lyon Bellecour. We sincerely regret to read that our hotel did not live up to your expectations. We are delighted, however, that you were able to take advantage of our ideal location in the heart of Lyon. Your warm comments about our team are also much appreciated. We hope to have the chance to welcome you for a future stay and to win back your trust. Yours sincerely Claire Quality Manager

Excellent hotel - lovely staff

ملاحظة Tripadvisor 5.0/5

David L Couples - تقييم TripAdvisor المعتمد

This is an excellent hotel and a firm favourite of ours when visiting Lyon. The hotel is in a great location and is easily accessible. There are also electric chargers at the side of the hotel if you happen to have an electric car. The bar on the 8th floor offer amazing views over the city. The staff are really welcoming and friendly and always offer a really high level of service. I really recommend this hotel to anyone staying in Lyon.

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 646 أراء 9.5/10 الموقع
  • 1,372 أراء 6.4/10 الغرفة
  • 1,567 أراء 9.2/10 الخدمة
  • 14 أراء 5/10 إنترنت
  • 582 أراء 4.2/10 شعور
  • 478 أراء 7.9/10 المطاعم
  • 423 أراء 8.7/10 الإفطار
  • 319 أراء 4.5/10 وسائل الراحة

مشغّل بواسطة Trustyou

منشآتنا الأخرى القريبة

جميع فنادقنا في Lyon

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.