Hotel Le Royal Lyon-MGallery 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 1,805 أراء

Hotel Le Royal Lyon-MGallery - Image 1
Hotel Le Royal Lyon-MGallery - Image 2
Hotel Le Royal Lyon-MGallery - Image 3
Hotel Le Royal Lyon-MGallery - Image 4
20 Place Bellecour, 69002 LYON, France

الوصف

خدمات الفندق الإضافية

  • La Maison Lyonnaise par Excellence

  • Cuisine prepared by Institut LYFE chefs

  • Ideally located in Place Bellecour.

  • The number one hotel in the city of Lyons since 1912.

  • Clés d'Or concierges.

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موقع الفندق

Hotel Le Royal Lyon-MGallery

20 Place Bellecour
69002 LYON
France

نظام تحديد المواقع العالمي (GPS):45.756364, 4.833253

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف
قرب الفندق
  • موقف

L INSTITUT RESTAURANT

The restaurant "l'Institut" offers contemporary, friendly and tasty cuisine guided by local products. Open Monday to Friday from 12:00 to 13:00 and from 19:30 to 21:00.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  1,805 أراء

تقييم TripAdvisor  4.0/5  1,909 أراء

2023 شهادة تميّز

Incompetent, poorly managed some rude staff.

ملاحظة Tripadvisor 3.0/5

Flying_Kangaroo1 Solo travel - تقييم TripAdvisor المعتمد

Boutique French charm in terms of style, decor and ambience. The good: -breakfast -location -some staff The bad: - rude incompetent staff who don’t know how use All points to pay for part of bill and checkout, can’t speak English and very simple( male night staff early morning 19th August. -rude female front desk staff during the day shift 18th August. -shower piping burst -pillows requested on making reservation months prior not supplied for two days of a 4 night stay. They were even acknowledged at check-in as being supplied! -in room telephone not working( safety hazard in case of an in room emergency) -in room dining menu unavailable -manager not making any effort to reach out to a platinum All member. An expensive excersise

Look elsewhere

ملاحظة Tripadvisor 1.0/5

julie g Solo travel - تقييم TripAdvisor المعتمد

This hotel is not a 4* hotel. The shampoo/ soap containers on the shower wall were not there just the plastic holders, the bed very uncomfortable, the room ( I had a suite) was very uninviting. It looked rundown vs charming. I wore my socks to bed. Additionally, I tried to change my reservation at check in at 1 am, but was told I had to do it in the morning with the day reception, which was fine. However, the morning clerks said, due to my arrival after midnight they would charge me for the second night. They were technically within their rights to do that, however, that wasn’t what I would have expected from a 4* hotel. Had I arrived by midnight it would have been doable. All in all, I was disappointed in a 600E suite.

3 stars not 5

ملاحظة Tripadvisor 3.0/5

agmagic العائلات - تقييم TripAdvisor المعتمد

Hotel is situated in the heart of Lyon, within the walking distance to all major attractions. Very close to many good restaurants, shops, tourist information and transport. Extremely good breakfast. Fast wi-fi. The staff is friendly but also cold and neutral. The problem of this hotel is that it is very old and is in very bad condition. For a 5 star hotel: - I was not able to easily close the window it was so old, - the armchair, well, it was so old it was only to be thrown away, also dirty (I suppose after so many years in use), - there was no hot water in the shower!!!! Maybe 3 starts, but definitely it is not a 5 stat hotel worth its price!

Lovely Hotel Le Royal Lyon - Great staff, excellent stay

ملاحظة Tripadvisor 5.0/5

Tastymenu تقييم TripAdvisor المعتمد

It's a lovely hotel, perfectly located across from the heart of the Lyon square, adjacent to a large Metro stop and the post office (which came in very handy when I mailed a box back to the U.S.). A five-star rated hotel, the staff, along with the French ambience appointed rooms and hotel space, it was a delight to spend five lovely and relaxing nights at this hotel. The restaurant where breakfast is served offers a lovely French decor and various delicious cheeses, delicate meats and lovely homemade croissants and breads. Along with various beverages, espresso, you can also order ready made eggs of your choice, etc. Because the hotel is a school for cooking and teaching, you would never know that some of the staff are training. They are all welcoming, efficient and highly enthusiastic to ensure the guests receive excellent service with every interaction. My only recommendation would be to upgrade some of the beds (my mattress was too soft). Had I been there with my husband, we would have sunk to the middle. I was there with a Zingerman's Food and Wine Tour. Others in our group complained of soft mattresses. However, the room was excellent with a separate shower and tub. *As a recommendation to fellow travelers, take a night light that you can plug into an European adaptor. I will return to Lyon and definitely stay at the Hotel Le Royal Lyon.

Offers so much delivers very little

ملاحظة Tripadvisor 2.0/5

luxtravelleruk Couples - تقييم TripAdvisor المعتمد

The location is great and some of the public areas are smart enough although small. The breakfast was good with a wide selection on offer and fresh eggs cooked to order. There is very little space between the tables so getting up to go to the buffet could be a challenge for some and a cold wind that whistles through the room so wear a jumper. The room We had a suite on the fourth floor overlooking the square and the views are great. Unfortunately it was not really a suite it was two rooms with an adjoining door. The first room has an old uncomfortable sofa that the cushions slid off if you at on it and one assumes it opens into a bed (god help anyone that had to sleep on that! The rooms are sad, dated, tired with cheep chipped furniture, scuffed walls, ugly carpet and dirty windows. The bathrooms haven’t been decorated since the late 80’s ( who doesn’t love standing in a bath tub with a handheld shower!) there is a hair dryer in the bathroom but the bear wires were a little concerning. The service at reception and concierge was nonchalant to the point of useless. Taxis were booked in advance and then at the agreed time of arrival we were told it was not coming because of the rain or the traffic and we should take the metro or a bus! No apology just a shrug of the shoulders. I would not recommend this hotel.

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تقييمات فنادقنا من مستخدمين آخرين

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